ISO 10789:2011

Space systems — Programme management — Information and documentation management

ISO 10789:2011 describes the processes and the requirements for the management of information/documentation within space programmes and projects. The requirements specified in ISO 10789:2011 apply to and affect the customer and supplier at all levels. When viewed from the perspective of a specific project context, the requirements defined in ISO 10789:2011 need to be tailored to match the specific requirements of the particular profile and circumstances of a project. Defence information and documentation are not part of the scope of ISO 10789:2011.

Systèmes spatiaux — Management de programme — Management de l'information et de la documentation

General Information

• Status: Published
• Publication Date: 11-Sep-2011
• ICS: 49.140 - Space systems and operations
• Technical Committee: ISO/TC 20/SC 14 - Space systems and operations
• Drafting Committee: ISO/TC 20/SC 14/WG 5 - Space System Program Management and Quality
• Current Stage: 9060 - Close of review
• Completion Date: 04-Mar-2029

Standards Content (Sample)

INTERNATIONAL ISO
STANDARD 10789
First edition
2011-09-15
Space systems — Programme
management — Information and
documentation management
Systèmes spatiaux — Management de programme — Management de
l’information et de la documentation
Reference number
©
ISO 2011
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or ISO’s
member body in the country of the requester.
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Published in Switzerland
ii © ISO 2011 – All rights reserved

Contents Page
Foreword . v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Abbreviated terms . 2
5 Information/documentation management principles . 3
5.1 Information/documentation management process and objectives . 3
5.2 Information/documentation management planning . 3
5.3 Implementation of information/documentation management . 4
6 Requirements for information and documentation management . 7
6.1 General . 7
6.2 Information/documentation management planning . 8
6.3 Implementation of information/documentation management . 9
Annex A (normative) Information/Documentation Management Plan (IDMP) DRD .13
Bibliography .16
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies
(ISO member bodies). The work of preparing International Standards is normally carried out through ISO
technical committees. Each member body interested in a subject for which a technical committee has been
established has the right to be represented on that committee. International organizations, governmental and
non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International
Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of technical committees is to prepare International Standards. Draft International Standards
adopted by the technical committees are circulated to the member bodies for voting. Publication as an
International Standard requires approval by at least 75 % of the member bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. ISO shall not be held responsible for identifying any or all such patent rights.
ISO 10789 was prepared by Technical Committee ISO/TC 20, Aircraft and space vehicles, Subcommittee
SC 14, Space systems and operations.
ISO 10789 supports ISO 14300-1, Space systems — Programme management — Part 1: Structuring of a project.
iv © ISO 2011 – All rights reserved

Introduction
This International Standard defines the information/documentation management requirements for space
programmes or projects.
The International Standard is structured in two main parts. The first part presents the information/documentation
management processes and the second part provides the detailed requirements.
Requirements in this International Standard are defined in terms of what shall be accomplished, rather than in
terms of how to organize and perform the necessary work. This allows existing organizational structures and
methods to be applied where they are effective, and for the structures and methods to evolve as necessary
without rewriting the standards.
INTERNATIONAL STANDARD ISO 10789:2011(E)
Space systems — Programme management — Information and
documentation management
1 Scope
This International Standard describes the processes and the requirements for the management of
information/documentation within space programmes and projects.
The requirements specified herein apply to and affect the customer and supplier at all levels.
When viewed from the perspective of a specific project context, the requirements defined in this International
Standard need to be tailored to match the specific requirements of the particular profile and circumstances
of a project.
NOTE Tailoring is a process by which individual requirements of specifications, standards and related documents
are evaluated and made applicable to a specific programme or project by selection and, in some exceptional cases,
modification of existing or addition of new requirements.
Defence information and documentation are not part of the scope of this International Standard.
2 Normative references
The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced document
(including any amendments) applies.
ISO 10007:2003, Quality management systems — Guidelines for configuration management
ISO 10303-232, Industrial automation systems and integration — Product data representation and exchange —
Part 232: Application protocol: Technical data packaging core information and exchange
3 Terms and definitions
For the purpose of this document, the following terms and definitions apply.
3.1
information/documentation management
process for ensuring timely and effective creation, collection, review, delivery, storage, and archiving of
project information
3.2
information system
set of resources, procedures and data required in support of project management processes
3.3
metadata
structured, encoded data that describe characteristics of information-bearing entities to aid in the identification,
discovery, assessment, and management of the described entities
3.4
self-signed certificate
certificate auto-generated by the signee
3.5
technical data package
TDP
ZIP file containing structured collection of files with their related metadata, to be exchanged between
information systems
NOTE Adapted from ISO 10303-232.
4 Abbreviated terms
The following abbreviated terms are defined and used within this International Standard.
CAD Computer Aided Design
CD Compact Disk
CI Configuration Item
CM Configuration Management
CSAR Configuration Status Accounting Reports
DRD Document Requirements Definition
DRL Document Requirements List
DXF Drawing Exchange Format
FTP File Transfer Protocol
IDM Information/Documentation Management
IDMP Information and Documentation Management Plan
IEC International Electrotechnical Commission
IS Information System
ISMS Information Security Management System
ISO International Organization for Standardization
JPEG Joint Photographic Experts Group
LZW Lempel-Ziv-Welch
MS Microsoft
PA Product Assurance
PDF Portable Document Format
RID Review Item Discrepancy
ROM Read Only Memory
SMTP Simple Mail Transfer Protocol
STEP Standard for The Exchange of Product
TDP Technical Data Package
2 © ISO 2011 – All rights reserved

TIFF Tagged Image File Format
XML Extensible Mark-up Language
5 Information/documentation management principles
5.1 Information/documentation management process and objectives
Information/documentation management is the process for ensuring timely and effective creation, collection,
review, delivery, storage, and archiving of project information.
Information/documentation management is applied throughout the entire life cycle of the project and ensures:
— the correctness, accessibility, rapid availability, reliability and security of information provided to all the
actors both internal and external to the project;
— the coherence of the overall project information, thus facilitating effective and efficient use of the information;
— that all the actors who need access to information are aware of its availability, the means of access, and
related methods and procedures;
— support to the programme/project reporting.
The main activities of the information/documentation management process, depicted in Figure 1, are:
a) management and planning;
b) implementation, i.e. creation, collection, review, delivery, storage and retrieval, and archiving.
5.2 Information/documentation management planning
5.2.1 Information/documentation plan
The customer defines the information/documentation management requirements for a programme or project.
These requirements are applicable to all the actors of the programme or project as defined by each level
customer towards his supplier(s). Each supplier produces an information/documentation management plan
(IDMP) responding to his customer’s information/documentation management requirements. The IDMP is
submitted to the customer for approval. Upon customer approval, the supplier executes his own IDMP and
ensures that his lower tier suppliers execute their IDMP.
The purpose of the IDMP is to provide all elements necessary to ensure that the implementation of the
information/documentation management meets all customer requirements, and that it is in line with the
programme or project organization and management structure.
The customer defines the programme or project phase during which the IDMP is prepared and approved.
Each actor assigns a person responsible for implementing information/documentation management activities
within his programme or project team. His role, responsibilities and authorities are described in the IDMP.
5.2.2 IDM interfaces
IDM is an integral part of project management and directly interfaces with configuration management and its
processes and, through them, with engineering, product assurance, manufacturing and production.
IDM contributes to programme or project activities by provision of all the necessary information through
the information system. The information system is a repository of information where the project disciplines
implement data and activate processes.
Relationships are described in Figure 1.
Figure 1 — Information/documentation management
Corrective actions are improvements on the process itself as a consequence of lessons learned and any
feedback provided on the project.
5.3 Implementation of information/documentation management
5.3.1 General
Implementation of information/documentation management comprises the activities depicted in Figure 2 and
described in the following subclauses.
4 © ISO 2011 – All rights reserved

Validated CM Documents
baseline System CSAR under CM
Approval requirements
Collection of information
(A, R, I)
Project requirements
(e.g. DRL, DRDs) Create
RIDs Documents
&
IDM Plan
CM Plan
Revise
Documents electronically signed
Review
Legal requirements
Electronic signature
for storage/archiving
Changes/Comments/Discrepancies
Corrective actions
Distribution list
Delivery
Delivered documents + metadata
XML schema
Security requirements
(access control)
Corrective actions
Storage
Stored documents
Protection
requirements &
Retrieval
Released document for revision
Project archived
Archiving
documents
&
Retrieval
Figure 2 — Implementation of information/documentation management
5.3.2 Creation and vision
During this phase the content of a document is established and the documentation reference is assigned. This
activity is performed under the responsibility of the organization assigned in the DRL. Attributes in addition to
the documentation reference may be included as needed (e.g. DRL/DRD reference, CI Identifier, authorities
involved in the review process). For configuration controlled documents, the configuration management process
specified in ISO 10007 is applied.
In this phase the document bears the status “In Preparation”. It is considered preliminary and is therefore not
used for binding agreements. The same logic applies for a new version of a document under preparation.
5.3.3 Review
5.3.3.1 Review activity
When the document is complete, it is submitted for review and approval as required. The review process is then
initiated as specified within the IDMP.
In this phase the document bears the status “In Review”.
The same restriction regarding its use applies as for the creation/revision phase, and is therefore not to be
used for binding agreements. The review authority either confirms that the content complies with the applicable
requirements, or states the identified discrepancies together with the proposed resolution. In the latter ca
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