ISO/IEC 29155-1:2017

Systems and software engineering — Information technology project performance benchmarking framework — Part 1: Concepts and definitions

ISO/IEC 29155-1:2017 identifies a framework for information technology (IT) project performance benchmarking (e.g. development or maintenance productivity) and related aspects (e.g. data collection and software classification). The framework consists of activities and components that are necessary to successfully identify, define, select, apply, and improve benchmarking for IT project performance. It also provides definitions for IT project performance benchmarking terms, which are also applicable to other parts of the ISO/IEC 29155 series. The target audience of this document are stakeholders of IT project performance benchmarking. NOTE The following are examples of how this document can be used: - by a benchmarking service provider who wants to align their benchmarking process to be consistent with this document; - by a benchmarking user (or third-party agents) for evaluating the performance of an IT project; - by an organization internally to answer specific information needs. ISO/IEC 29155-1:2017 does not cover how to organize benchmarking. It is out of the scope of this document to prescribe the name, format, or explicit content of the documentation to be produced from the benchmarking process.

Ingénierie des systèmes et du logiciel — Cadre de conduite de tests de performance de projet de technologies de l'information — Partie 1: Concepts et définitions

General Information

• Status: Published
• Publication Date: 05-Dec-2017
• ICS: 35.080 - Software
• Technical Committee: ISO/IEC JTC 1/SC 7 - Software and systems engineering
• Drafting Committee: ISO/IEC JTC 1/SC 7 - Software and systems engineering
• Current Stage: 9093 - International Standard confirmed
• Completion Date: 10-May-2024

Relations

• Revises: ISO/IEC 29155-1:2011 - Systems and software engineering — Information technology project performance benchmarking framework — Part 1: Concepts and definitions
• Effective Date: 01-Jul-2017

Standards Content (Sample)

INTERNATIONAL ISO/IEC
STANDARD 29155-1
Second edition
2017-12
Systems and software engineering —
Information technology project
performance benchmarking
framework —
Part 1:
Concepts and definitions
Ingénierie des systèmes et du logiciel — Cadre de conduite de tests de
performance de projet de technologies de l'information —
Partie 1: Concepts et définitions
Reference number
ISO/IEC 29155-1:2017(E)
©
ISO/IEC 2017

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ISO/IEC 29155-1:2017(E)

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ii © ISO/IEC 2017 – All rights reserved

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ISO/IEC 29155-1:2017(E)

Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Abbreviated terms . 4
5 Overview of the framework . 4
5.1 General . 4
5.2 Concepts of IT project performance benchmarking . 4
5.2.1 Overall framework . 4
5.2.2 Core benchmarking activities . 6
5.2.3 Supporting activities. 6
5.2.4 Benchmarking information base . 7
5.2.5 Benchmarking instruments . 8
5.2.6 External reference base . 8
5.2.7 Benchmarking experience base . 8
5.3 Stakeholders . 8
5.4 Types of benchmarking methods .10
5.5 IT project categories.11
6 Requirements for benchmarking .
...