ISO/IEC/IEEE 14764:2022

Software engineering — Software life cycle processes — Maintenance

This document provides guidance for the maintenance of software, based on the maintenance process and its activities and tasks defined in ISO/IEC/IEEE 12207:2017, 6.4.13. Moreover, this document describes the maintenance process in greater detail and establishes definitions for the various types of maintenance. This includes maintenance for multiple software products with the same maintenance resources. “Maintenance” in this document means software maintenance unless otherwise stated. The document does not address the operation of software and the operational functions, e.g. backup, recovery, system administration, which are normally performed by those who operate the software. However, it does include the related disposal process defined in ISO/IEC/IEEE 12207:2017, 6.4.14. This document is written primarily for managers, maintenance organizations, quality managers, users and acquirers of systems containing software. Many of the activities and tasks discussed in this document apply equally to maintenance services, as well as to maintained software products. For example, in a COTS intensive system, maintenance services are performed to sustain the product in operations. While the scope of this document is software maintenance, hardware and hardware costs are important considerations for maintenance.

Ingénierie du logiciel — Processus du cycle de vie du logiciel — Maintenance

General Information

• Status: Published
• Publication Date: 20-Jan-2022
• ICS: 35.080 - Software
• Technical Committee: ISO/IEC JTC 1/SC 7 - Software and systems engineering
• Drafting Committee: ISO/IEC JTC 1/SC 7/WG 7 - Life cycle management
• Current Stage: 6060 - International Standard published
• Start Date: 21-Jan-2022
• Due Date: 29-Jun-2023
• Completion Date: 21-Jan-2022

Relations

• Revises: ISO/IEC 14764:2006 - Software Engineering — Software Life Cycle Processes — Maintenance
• Effective Date: 23-Apr-2020

Standards Content (Sample)

INTERNATIONAL ISO/
STANDARD IEC/IEEE
14764
Third edition
2022-01
Software engineering — Software life
cycle processes — Maintenance
Ingénierie du logiciel — Processus du cycle de vie du logiciel —
Maintenance
Reference number
ISO/IEC/IEEE 14764:2022(E)
© ISO/IEC 2022
© IEEE 2022

---------------------- Page: 1 ----------------------
ISO/IEC/IEEE 14764:2022(E)
COPYRIGHT PROTECTED DOCUMENT
© ISO/IEC 2022
© IEEE 2022
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO or IEEE at the
respective address below or ISO’s member body in the country of the requester.
ISO copyright office Institute of Electrical and Electronics Engineers, Inc
CP 401 • Ch. de Blandonnet 8 3 Park Avenue, New York
CH-1214 Vernier, Geneva NY 10016-5997, USA
Phone: [phone]
Fax: [phone]
Email: [e-mail] Email: [e-mail]
Website: www.iso.org Website: www.ieee.org
Published in Switzerland
ii
  © ISO/IEC 2022 – All rights reserved
© IEEE 2022 – All rights reserved

---------------------- Page: 2 ----------------------
ISO/IEC/IEEE 14764:2022(E)
Contents Page
Foreword .v
Introduction . vi
1 Scope . 1
1.1 Overview . 1
1.2 Purpose . 1
1.3 Field of application . 1
1.4 Limitations . 2
2 Normative references . 2
3 Terms, definitions and abbreviated terms . 2
3.1 Terms and definitions . 2
3.2 Abbreviated terms . 5
4 Conformance . 5
5 Application of this document . .5
5.1 General . 5
5.2 Maintenance process . 6
5.3 Organization of this document . 6
6 Maintenance process . 7
6.1 Maintenance activities and t
...

FINAL
INTERNATIONAL ISO/IEC/
DRAFT
STANDARD IEEE/FDIS
14764
ISO/IEC JTC 1/SC 7
Software engineering — Software life
Secretariat: BIS
cycle processes — Maintenance
Voting begins on:
2021­09­07
Voting terminates on:
2021­11­02
RECIPIENTS OF THIS DRAFT ARE INVITED TO
SUBMIT, WITH THEIR COMMENTS, NOTIFICATION
OF ANY RELEVANT PATENT RIGHTS OF WHICH
THEY ARE AWARE AND TO PROVIDE SUPPOR TING
DOCUMENTATION.
IN ADDITION TO THEIR EVALUATION AS
Reference number
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO­
ISO/IEC/IEEE/FDIS 14764:2021(E)
LOGICAL, COMMERCIAL AND USER PURPOSES,
DRAFT INTERNATIONAL STANDARDS MAY ON
OCCASION HAVE TO BE CONSIDERED IN THE
LIGHT OF THEIR POTENTIAL TO BECOME STAN­
©
ISO/IEC 2021
DARDS TO WHICH REFERENCE MAY BE MADE IN
©
NATIONAL REGULATIONS. IEEE 2021

---------------------- Page: 1 ----------------------
ISO/IEC/IEEE/FDIS 14764:2021(E)

COPYRIGHT PROTECTED DOCUMENT
© ISO/IEC 2021
© IEEE 2021
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO or IEEE at the
respective address below or ISO’s member body in the country of the requester.
ISO copyright office Institute of Electrical and Electronics Engineers, Inc
CP 401 • Ch. de Blandonnet 8 3 Park Avenue, New York
CH­1214 Vernier, Geneva NY 10016­5997, USA
Phone: [phone]
Email: [e-mail] Email: [e-mail]
Website: www.iso.org Website: www.ieee.org
Published in Switzerland
© ISO/IEC 2021 – All rights reserved
ii © IEEE 2021 – All rights reserved

---------------------- Page: 2 ----------------------
ISO/IEC/IEEE/FDIS 14764:2021(E)

Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
1.1 Overview . 1
1.2 Purpose . 1
1.3 Field of application . 1
1.4 Limitations . 2
2 Normative references . 2
3 Terms, definitions and abbreviated terms . 2
3.1 Terms and definitions . 2
3.2 Abbreviated terms . 5
4 Conformance . 5
5 Application of this document . 5
5.1 General . 5
5.2 Maintenance process .
...