Information technology — Security techniques — Management of information and communications technology security — Part 1: Concepts and models for information and communications technology security management

ISO/IEC 13335-1:2004 presents the concepts and models fundamental to a basic understanding of ICT security, and addresses the general management issues that are essential to the successful planning, implementation and operation of ICT security. Part 2 of ISO/IEC 13335 (currently 2nd WD) provides operational guidance on ICT security. Together these parts can be used to help identify and manage all aspects of ICT security.

Technologies de l'information — Techniques de sécurité — Gestion de la sécurité des technologies de l'information et des communications — Partie 1: Concepts et modèles pour la gestion de la sécurité des technologies de l'information et des communications

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Publication Date
18-Nov-2004
Withdrawal Date
18-Nov-2004
Current Stage
9599 - Withdrawal of International Standard
Completion Date
22-Mar-2010
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INTERNATIONAL ISO/IEC
STANDARD 13335-1
First edition
2004-11-15


Information technology — Security
techniques — Management
of information and communications
technology security —
Part 1:
Concepts and models for information and
communications technology security
management
Technologies de l'information — Techniques de sécurité — Gestion de
la sécurité des technologies de l'information et des communications —
Partie 1: Concepts et modèles pour la gestion de la sécurité des
technologies de l'information et des communications





Reference number
ISO/IEC 13335-1:2004(E)
©
ISO/IEC 2004

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ISO/IEC 13335-1:2004(E)
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ii © ISO/IEC 2004 – All rights reserved

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ISO/IEC 13335-1:2004(E)
Contents Page

TABLE OF CONTENTS. iii
FOREWORD. iv
INTRODUCTION. v
1SCOPE. 1
2 DEFINITIONS . 1
3 SECURITY CONCEPTS AND RELATIONSHIPS. 5
3.1 SECURITY PRINCIPLES. 5
3.2 ASSETS. 5
3.3 THREATS . 6
3.4 VULNERABILITIES. 8
3.5 IMPACT. 8
3.6 RISK . 9
3.7 SAFEGUARDS. 9
3.8 CONSTRAINTS. 10
3.9 SECURITY ELEMENT RELATIONSHIPS. 11
4 OBJECTIVES, STRATEGIES AND POLICIES . 13
4.1 ICT SECURITY OBJECTIVES AND STRATEGY. 14
4.2 POLICY HIERARCHY. 16
4.3 CORPORATE ICT SECURITY POLICY ELEMENTS. 18
5 ORGANIZATIONAL ASPECTS OF ICT SECURITY. 20
5.1 ROLES AND RESPONSIBILITIES . 20
5.1.1 Organizational roles, accountabilities and responsibilities . 20
5.1.2 ICT security forum . 23
5.1.3 Corporate ICT security officer. 23
5.1.4 ICT users . 24
5.2 ORGANIZATIONAL PRINCIPLES. 25
5.2.1 Commitment . 25
5.2.2 Consistent approach. 25
5.2.3 Integrating ICT security. 26
6 ICT SECURITY MANAGEMENT FUNCTIONS . 27
6.1 OVERVIEW . 27
6.2 CULTURAL AND ENVIRONMENTAL CONDITIONS. 27
6.3 RISK MANAGEMENT. 28
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ISO/IEC 13335-1:2004(E)
Foreword
ISO (the International Organization for Standardization) and IEC (the International Electrotechnical
Commission) form the specialized system for worldwide standardization. National bodies that are
members of ISO or IEC participate in the development of International Standards through technical
committees established by the representative organization to deal with particular fields of technical
activity. ISO and IEC technical committees collaborate in fields of mutual interest. Other
international organizations, governmental and non-governmental, in liaison with ISO and IEC, also
take part in the work. In the field of information technology, ISO and IEC have established a joint
technical committee, ISO/IEC JTC 1.

International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.

The main task of the joint technical committee is to prepare International Standards. Draft
International Standards adopted by the joint technical committee are circulated to national bodies for
voting. Publication as an International Standard requires approval by at least 75 % of the national
bodies casting a vote.

Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO and IEC shall not be held responsible for identifying any or all such patent rights.

ISO/IEC 13335-1 was prepared by Joint Technical Committee ISO/IEC JTC 1, Information
technology, Subcommittee SC 27, IT Security techniques.

This first edition of ISO/IEC 13335-1 cancels and replaces ISO/IEC TR 13335-1:1996 and
ISO/IEC TR 13335-2:1997, which have been technically revised.

ISO/IEC 13335 consists of the following parts, under the general title Information technology —
Security techniques — Management of information and communications technology security:

— Part 1: Concepts and models for information and communications technology security
management

The following part is under preparation:

— Part 2: Techniques for information and communications technology security risk management

ISO/IEC 13335-2, when published, will cancel and replace ISO/IEC TR 13335-3:1998 and
ISO/IEC TR 13335-4:2000. ISO/IEC TR 13335-5:2001 is currently under revision. In the course of
the revision process it will be merged with ISO/IEC 18028-1. When it is published,
ISO/IEC 18028-1 will consequently cancel and replace ISO/IEC TR 13335-5:2001.

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ISO/IEC 13335-1:2004(E)
Introduction
ISO/IEC 13335-1, Information technology — Security techniques — Management of
information and communications technology security — Part 1: Concepts and models for
information and communications technology security management, is the first in a series that
deals with the management aspects of planning, implementation and operations, including
maintenance, of information and communications technology (ICT) security.


Government and commercial organizations rely heavily on the use of information to conduct
their business activities. Compromise of confidentiality, integrity, availability, non-repudiation,
accountability, authenticity and reliability of an organization’s assets can have an adverse impact.
Consequently, there is a critical need to protect information and to manage the security of ICT
systems within organizations. This requirement to protect information is particularly important
in today’s environment because many organizations are internally and externally connected by
networks of ICT systems not necessarily controlled by their organizations. As well, legislation in
many countries requires that management take appropriate action to mitigate risk related to the
business and the use of ICT systems. Such legislation may cover not only privacy/data protection
but also healthcare and financial markets, among others.

Part 1 provides a high-level management overview. This material is suitable for managers and
those who have responsibility for ICT security, for an organization’s overall security program or
an organization’s ICT systems. Part 1 focuses its attention on concepts and models for managing
the planning, implementation and operations of ICT security. This Part contains:

� definitions applicable to all parts of this International Standard (Clause 2);
� descriptions of the major security elements and their relationships that are involved in ICT
security management (Clause 3);
� corporate security objectives, strategies and policies needed for effective organizational
ICT security (Clause 4);
� organization for effective ICT security, models for accountability, explicit assignment and
acknowledgement of security responsibilities (Clause 5);
� an overview of ICT security management functions (Clause 6).

The information provided in ISO/IEC 13335-1 may not be directly applicable to all
organizations. In particular, small organizations are not likely to have all the resources available
to completely perform some of the functions described. In these situations, it is important that the
basic concepts and functions are addressed in an appropriate manner for the organization. Even
in some large organizations, some of the functions discussed in this part may not be
accomplished exactly as described.
ISO/IEC 13335 is organized into two parts.
Part 1 (ISO/IEC 13335-1 Information technology – Security techniques – Management of information
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ISO/IEC 13335-1:2004(E)

and communications technology security – Part 1: Concepts and models for information
and communications technology security management) provides an overview of the

fundamental concepts and models used to describe the management of ICT security.
Part 2 (ISO/IEC 13335-2 Information technology – Security techniques - Management of
information and communications technology security - Part 2: Techniques for information and
communications technology security risk management, to be published) describes security risk
management techniques appropriate for use by those involved with management activities.
Note that Parts 3, 4 and 5 are Technical Reports. As noted in the Foreword, ISO/IEC 13335 Part
1 supersedes ISO/IEC TR 13335 Part 1 and Part 2. ISO/IEC 13335 Part 2, when published, will
supersede ISO/IEC TR 13335 Part 3 and Part 4.
Part 3 (ISO/IEC TR 13335-3 Information technology – Security techniques - Guidelines for the
management of Information Technology security - Part 3: Techniques for the management of
Information Technology security) describes security risk management techniques appropriate for
use by those involved with management activities.
Part 4 (ISO/IEC TR 13335-4 Information technology – Security techniques - Guidelines for the
management of Information Technology security - Part 4: Selection of safeguards) provides
guidance for the selection of safeguards, and how this can be supported by the use of baseline
models and controls. It also describes how this complements the security techniques described in
Part 2, and how additional assessment methods can be used for the selection of safeguards.
Part 5 (ISO/IEC TR 13335-5 Information technology – Security techniques - Guidelines for the
management of Information Technology security – Part 5: Management guidance on network
security) provides guidance with respect to networks and communications to those responsible
for the management of IT security. This guidance supports the identification and analysis of the
communications related factors that should be taken into account to establish network security
requirements. It also contains a brief introduction to the possible safeguard areas.
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INTERNATIONAL STANDARD ISO/IEC 13335-1:2004(E)

Information technology — Security techniques — Management
of information and communications technology security —
Part 1:
Concepts and models for information and communications
technology security management

1 Scope

ISO/IEC 13335 contains guidance on the management of ICT security. Part 1 of ISO/IEC 13335
presents the concepts and models fundamental to a basic understanding of ICT security, and
addresses the general management issues that are essential to the successful planning,
implementation and operation of ICT security.
It is not the intent of this International Standard to suggest a particular management approach to
ICT security. Instead ISO/IEC 13335-1 contains a general discussion of useful concepts and
models for the management of ICT security. This material is general and applicable to many
different styles of management and organizational environments. It is organized in a manner
that allows the tailoring of the material to meet the needs of an organization and its specific
management style.

2 Definitions

For the purpose of this document and the other Parts of 13335, the following terms and
definitions apply. The following terms are derived from all parts of ISO/IEC 13335 and ISO/IEC
17799. Any deviation from the definitions found in these references derives from the specific
usage in ISO/IEC 13335 concerning the IT security environment.

2.1

accountability
the property that ensures that the actions of an entity may be traced uniquely to the entity
[ISO/IEC 7498-2]

2.2
asset
anything that has value to the organization

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ISO/IEC 13335-1:2004(E)

2.3
authenticity
the property that ensures that the identity of a subject or resource is the one claimed. Authenticity
applies to entities such as users, processes, systems and information

2.4
availability
the property of being accessible and usable upon demand by an authorized entity
[ISO/IEC 7498-2]

2.5
baseline controls
a minimum set of safeguards established for a system or organization

2.6
confidentiality
the property that information is not made available or disclosed to unauthorized individuals,
entities, or processes
[ISO/IEC 7498-2]

2.7
control
in the context of ICT security, the term “control” may be considered synonymous with
“safeguard”. See 2.24, “safeguard”

2.8
guidelines
a description that clarifies what should be done and how, to achieve the objectives set out in
policies

2.9
impact
the result of an information security incident

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ISO/IEC 13335-1:2004(E)

2.10
information security incident
any unexpected or unwanted event that might cause a compromise of business activities or
information security. Examples of information security incidents are:
- loss of service, equipment or facilities,
- system malfunctions or overloads,
- human errors,
- non-compliances with policies or guidelines,
- breaches of physical security arrangements,
- uncontrolled system changes,
- malfunctions of software or hardware, and
- access violations.

2.11
ICT security
all aspects related to defining, achieving, and maintaining confidentiality, integrity, availability,
non-repudiation, accountability, authenticity, and reliability, of ICT

2.12
ICT security policy
rules, directives and practices that govern how assets, including sensitive information, are
managed, protected and distributed within an organization and its ICT systems

2.13
information processing facility(ies)
any information processing system, service or infrastructure, or the physical locations housing
them

2.14
information security
all aspects related to defining, achieving and maintaining confidentiality, integrity, availability,
non-repudiation, accountability, authenticity and reliability, of information or information
processing facilities

2.15
integrity
the property of safeguarding the accuracy and completeness of assets

2.16
non-repudiation
the ability to prove an action or event has taken place, so that this event or action cannot be
repudiated later
[ISO/IEC 13888-1; ISO IS 7498-2]

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ISO/IEC 13335-1:2004(E)

2.17
reliability
the property of consistent intended behaviour and results

2.18
residual risk
the risk that remains after risk treatment

2.19
risk
the potential that a given threat will exploit vulnerabilities of an asset or group of assets and
thereby cause harm to the organization. It is measured in terms of a combination of the
probability of an event and its consequence

2.20
risk analysis
the systematic process of estimating the magnitude of risks

2.21
risk assessment
the process of combining risk identification, risk analysis and risk evaluation

2.22
risk management
the total process of identifying, controlling, and eliminating or minimizing uncertain events that
may affect ICT system resources

2.23
risk treatment
the process of selection and implementation of controls to modify risk

2.24
safeguard
a practice, procedure or mechanism that treats risk. Note that the term “safeguard” may be
considered synonymous with the term “control”. See 2.7, “control”

2.25
threat
a potential cause of an incident that may result in harm to a system or organization

2.26
vulnerability
a weakness of an asset or group of assets that can be exploited by one or more threats

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ISO/IEC 13335-1:2004(E)

3 Security concepts and relationships
3.1 Security principles
The following high-level security principles are fundamental to the establishment of an effective
ICT security program.

Risk management: Assets should be protected through the adoption of appropriate safeguards.
Safeguards should be selected and managed on the basis of a suitable risk management
methodology, which assesses the organization’s assets, threats, vulnerabilities and the impact of
threats occurring, to arrive at attendant risks and taking constraints into consideration.

Commitment: Organizational commitment to ICT security and risk management is essential. To
gain commitment, the benefits of deploying ICT security should be specified.

Roles and responsibilities: Organizational management is responsible for securing assets. Roles
and responsibilities for ICT security should be clarified and communicated.

Objectives, strategies and policies: ICT security risk should be managed in consideration of the
organization’s objectives, strategies and policies.

Lifecycle management: ICT security management should be continuous throughout the lifecycle
of an organizational ICT asset.

The following sub-clauses describe at a high level the major security elements and their
relationships that are involved in security management, in view of the fundamental security
principles. Each of the elements is introduced, and the major contributing factors are identified.
Part 2 of this International Standard provides an in-depth discussion of elements of risk,
including threats, vulnerabilities and safeguards.

3.2 Assets
The proper management of assets is vital to the success of the organization, and is a major
responsibility of all management levels. The assets of an organization may be considered
valuable enough to warrant some degree of protection. These may include, without being limited
to:

� physical assets (e.g., computer hardware, communications facilities, buildings),
� information / data (e.g., documents, databases),
� software,
� the ability to provide a product or service,
� people, and
� intangibles (e.g., goodwill, image).
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ISO/IEC 13335-1:2004(E)

From a security perspective, it is not possible to implement and maintain a successful security
program if the assets of the organization are not identified. In many situations, the process of
identifying assets and assigning a value can be accomplished at a very high level and may not
require a costly, detailed, and time consuming exercise. The level of detail for this exercise
should be measured in terms of time and cost versus the value of the assets. In any case, the level
of detail should be determined on the basis of the security objectives.
Asset attributes to be considered include their value and/or sensitivity, and any safeguards
present. Vulnerabilities in the presence of particular threats influence protection requirements for
assets. The environments, cultures and legal systems in which the organization operates may
affect assets and their attributes. For example, some cultures consider the protection of personal
information as very important while others give a lower significance to this issue. These
environmental, cultural and legal variations can be significant for international organizations and
their use of ICT systems across international boundaries.
Based on an assessment of threats and vulnerabilities, and their combined impact, risk can be
assessed and then safeguards applied to protect the assets as appropriate. An assessment of
residual risk is then necessary to determine whether the assets are adequately protected.
3.3 Threats
Assets are subject to many kinds of threats. A threat has the potential to cause harm to an asset
and therefore an organization. This harm can occur from an attack on the information being
handled by an ICT system or service, on the system itself, or on other resources, e.g., by causing
unauthorized destruction, disclosure, modification, corruption, and unavailability or loss. A
threat needs to exploit an existing vulnerability of the asset in order to harm the asset. Threats
may be of environmental or human origin and, in the latter case, may be either accidental or
deliberate. Both accidental and deliberate threats should be identified and their level and
probability of occurrence assessed. Statistical data are available concerning many types of
environmental threats. Such data may be obtained and used by an organization while assessing
threats.
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ISO/IEC 13335-1:2004(E)

Examples of threats are:
Human Environmental
Deliberate Accidental
Earthquake
Eavesdropping Errors and omissions
Lightning
Information modification File deletion
Floods
System hacking Incorrect routing
Fire
Malicious code Physical accidents
Theft
Table 1 – Examples of threats
Threats may impact specific parts of an organization, for example disruption to computers.
Some threats may be general to the surrounding environment in a particular location in which a
system or organization exists, for example, damage to buildings from hurricanes or lightning. A
threat may arise from within the organization, for example, sabotage by an employee, or from
outside, for example, malicious hacking or industrial espionage. The amount of harm can vary
widely for each occurrence of a threat. The harm may be of a temporary nature or may be
permanent as in the case of the destruction of an asset.
Threats have characteristics that define their relationships with other security elements. These
characteristics may include the following:

� source, i.e., insider vs. outsider,
� motivation, e.g. financial gain, competitive advantage,
� frequency of occurrence,
� likelihood, and
� impact.

Some threats may affect more than one asset. In such cases they may cause different impacts
depending on which assets are affected. For example, a software virus on a stand-alone personal
computer may have a limited or localized impact. However, the same software virus on a
network based file server may have widespread impact.

The environments and cultures in which the organization is situated can have a significant
bearing and influence on how the threats to the organization and to its assets are addressed.
Some threats may not be considered harmful in some cultures. Aspects of environment and
culture must be considered when addressing threats.

Threats may be qualified in terms such as High, Medium, and Low, depending on the outcome of
threat assessment.
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ISO/IEC 13335-1:2004(E)

3.4 Vulnerabilities
A weakness of an asset, or group of assets, that can be exploited by one or more threats is known
as a vulnerability. Vulnerabilities associated with assets include weaknesses in physical layout,
organization, procedures, personnel, management, administration, hardware, software or
information. Threats may exploit vulnerabilities to cause harm to the ICT system or business
objectives. A vulnerability can exist in the absence of corresponding threats. A vulnerability in
itself does not cause harm; a vulnerability is merely a condition or set of conditions that may
allow a threat to affect an asset. Vulnerabilities arising from different sources need to be
considered, for example, those intrinsic or extrinsic to the asset. Vulnerabilities may remain
unless the asset itself changes such that the vulnerability no longer applies. Vulnerabilities
should be assessed both individually and in aggregate to consider the full operational context.

An example of a vulnerability is lack of access control, which could allow the threat of an
intrusion to occur and assets to be lost.

Within a specific system or organization not all vulnerabilities will be susceptible to a threat.
Vulnerabilities that have a corresponding threat are of immediate concern. However, as the
environment can change unpredictably, all vulnerabilities should be monitored to identify those
that have become exposed to new or re-emerging threats.

Vulnerability assessment is the examination of weaknesses that may be exploited by identified
threats. This assessment must take into account the environment and existing safeguards. The
measure of a vulnerability of a particular system or asset to a threat is a statement of the ease with
which the system or asset may be harmed.

Vulnerabilities may be qualified in terms such as High, Medium, and Low, depending on the

outcome of the vulnerability assessment.

3.5 Impact
Impact is the result of an information security incident, caused by a threat, which affects assets.
The impact could be the destruction of certain assets, damage to the ICT system, and
compromise of confidentiality, integrity, availability, non-repudiation, accountability,
authenticity or reliability. Possible indirect impact includes financial losses, and the loss of
market share or company image. The measurement of impact permits a balance to be made
between the anticipated results of an incident and the cost of the safeguards to protect against the
incident. The probability of occurrence of an incident needs to be taken into account. This is
particularly important when the amount of harm caused by each occurrence is low but where the
aggregate effect of many incidents over time may be harmful. The assessment of impacts is an
important element in the assessment of risks and the selection of safeguards.

Quantitative and qualitative measurements of impact can be achieved in a number of ways, such
as:
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