SIST EN 300 364 V1.3.1:2005

• Abstract:

  Endorsement of the last ISO version.

• Status: Published
• Publication Date: 28-Feb-2005
• ICS: 33.040.35 - Telephone networks
• Technical Committee: SPN - Services and Protocols for Networks
• Current Stage: 6060 - National Implementation/Publication (Adopted Project)
• Start Date: 01-Mar-2005
• Due Date: 01-Mar-2005
• Completion Date: 01-Mar-2005
• Ref Project: ETSI EN 300 364 V1.3.1 (2004-01) - Private Integrated Services Network (PISN); Inter-exchange signalling protocol; Do not disturb and do not disturb override supplementary services [ISO/IEC 14844 (2003), modified]

Overview

SIST EN 300 364 V1.3.1:2005 is the Slovenian national adoption of the European standard EN 300 364, which specifies the inter-exchange signalling protocol for Private Integrated Services Networks (PISN). This protocol supports the Do Not Disturb (DND) and Do Not Disturb Override (DNDO) supplementary services for PISNs, closely aligning with ISO/IEC 14844 (2003). The standard lays out requirements for implementing DND and DNDO features in multi-site private telecommunications environments, enabling consistent service behaviour and interoperability.

This document is essential for manufacturers, system integrators, and providers involved in deploying complex telephony solutions using ISDN and Open Systems Interconnection (OSI) concepts within organizations.

Key Topics

• Private Integrated Services Network (PISN): Standardizes communications protocols for interconnected private telephone systems, facilitating seamless call handling across multiple network exchanges.
• Do Not Disturb (DND) Service: Defines mechanisms that allow users to block incoming calls, minimizing interruptions during defined periods or situations.
• Do Not Disturb Override (DNDO): Specifies procedures by which authorized users or systems can bypass the DND blocking, ensuring the delivery of urgent or critical calls.
• Inter-exchange Signalling (PSS1/ QSIG): Uses the PSS1 protocol, commonly known as QSIG, to support supplementary services in a consistent manner over ISDN-based PISNs.
• Service Interoperability: Ensures harmonized implementation across different vendor systems, enhancing reliability and communication efficiency in multi-vendor environments.
• Reference to ISO/IEC Standards: Endorses international frameworks and links closely with other related protocols to offer broad compatibility.

Applications

Implementing SIST EN 300 364 V1.3.1:2005 provides practical value in the following scenarios:

• Enterprise Multi-site Communication: Enables large organizations to effectively manage call flows, ensuring users can activate or override DND settings as needed across different office locations.
• Call Center Environments: Supports advanced call-handling policies, allowing priority calls for supervisors or emergency staff even when standard DND is active.
• Security and Emergency Protocols: Facilitates override functions, essential for delivering critical notifications or alerts during emergencies even if DND is enabled on recipient devices.
• System Integration: Assists telecommunication solution vendors and system integrators in designing PISN solutions that support supplementary services in a standardized way, ensuring smooth operation and interoperability.
• Compliance and Interoperability: Helps organizations achieve compliance with European and international best practices for digital telephony networks, thereby reducing long-term maintenance costs.

Related Standards

For comprehensive implementation and integration, consider the following key related standards:

• EN 300 363: Specification, functional model, and information flows for DND and DNDO supplementary services.
• EN 300 172: PISN inter-exchange signalling protocol for circuit-mode basic services.
• EN 300 171: Service description and functional capabilities for 64 kbit/s bearer services.
• EN 300 239: Generic functional protocol for supplementary services in PISNs.
• EN 300 366: Call completion supplementary services.
• EN 300 257: Call diversion supplementary service protocol.
• EN 300 362: Call offer supplementary service protocol.
• EN 300 426: Call intrusion supplementary service protocol.

---

By following SIST EN 300 364 V1.3.1:2005, organizations ensure standardised, efficient, and secure handling of “Do Not Disturb” features within modern digital private telephone networks, supporting robust enterprise communication strategies and interoperability across ISDN-based telecom infrastructures.

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Zasebno omrežje z integriranimi storitvami (PISN) - Medcentralni signalizacijski protokol - Dopolnilna storitev: ne moti in preskok storitve ne moti [ISO/IEC 14844 (2003), spremenjen]Private Integrated Services Network (PISN); Inter-exchange signalling protocol; Do not disturb and do not disturb override supplementary services [ISO/IEC 14844 (2003), modified]33.040.35Telefonska omrežjaTelephone networksICS:Ta slovenski standard je istoveten z:EN 300 364 Version 1.3.1SIST EN 300 364 V1.3.1:2005en01-marec-2005SIST EN 300 364 V1.3.1:2005SLOVENSKI
STANDARD
ETSI ETSI EN 300 364 V1.3.1 (2004-01) 2
Reference REN/ECMA-00244 Keywords DND, endorsement, ISDN, PISN, PSS1, QSIG, stage 3, supplementary service, VPN ETSI 650 Route des Lucioles F-06921 Sophia Antipolis Cedex - FRANCE
Tel.: [phone]
Fax: [phone]
Siret N° 348 623 562 00017 - NAF 742 C Association à but non lucratif enregistrée à la Sous-Préfecture de Grasse (06) N° 7803/88
Important notice Individual copies of the present document can be downloaded from: http://www.etsi.org The present document may be made available in more than one electronic version or in print. In any case of existing or perceived difference in contents between such versions, the reference version is the Portable Document Format (PDF). In case of dispute, the reference shall be the printing on ETSI printers of the PDF version kept on a specific network drive within ETSI Secretariat. Users of the present document should be aware that the document may be subject to revision or change of status. Information on the current status of this and other ETSI documents is available at http://portal.etsi.org/tb/status/status.asp If you find errors in the present document, send your comment to: [e-mail] Copyright Notification No part may be reproduced except as authorized by written permission. The copyright and the foregoing restriction extend to reproduction in all media.
© European Telecommunications Standards Institute 2004. All rights reserved.
DECTTM, PLUGTESTSTM and UMTSTM are Trade Marks of ETSI registered for the benefit of its Members. TIPHONTM and the TIPHON logo are Trade Marks currently being registered by ETSI for the benefit of its Members. 3GPPTM is a Trade Mark of ETSI registered for the benefit of its Members and of the 3GPP Organizational Partners. SIST EN 300 364 V1.3.1:2005

ETSI ETSI EN 300 364 V1.3.1 (2004-01) 3
Intellectual Property Rights IPRs essential or potentially essential to the present document may have been declared to ETSI. The information pertaining to these essential IPRs, if any, is publicly available for ETSI members and non-members, and can be found in ETSI SR 000 314: "Intellectual Property Rights (IPRs); Essential, or potentially Essential, IPRs notified to ETSI in respect of ETSI standards", which is available from the ETSI Secretariat. Latest updates are available on the ETSI Web server (http://webapp.etsi.org/IPR/home.asp). Pursuant to the ETSI IPR Policy, no investigation, including IPR searches, has been carried out by ETSI. No guarantee can be given as to the existence of other IPRs not referenced in ETSI SR 000 314 (or the updates on the ETSI Web server) which are, or may be, or may become, essential to the present document. Foreword This European Standard (Telecommunications series) has been produced by ECMA on behalf of its members and those of the European Telecommunications Standards Institute (ETSI). The present document is one of a series of standards defining services and signalling protocols applicable to Private Integrated Services Networks (PISN). The series uses the Integrated Services Digital Network (ISDN) concepts as developed by ITU-T and conforms to the fram
...