SIST EN 300 363 V1.3.1:2005

• Abstract:

  This EN will endorse the ISO stage 1 and 2 Do not disturb and do not disturb override supplementary services (ISO 14842). It is the version 2 of ETS 300 363.

• Status: Published
• Publication Date: 28-Feb-2005
• ICS: 33.040.35 - Telephone networks
• Technical Committee: SPN - Services and Protocols for Networks
• Current Stage: 6060 - National Implementation/Publication (Adopted Project)
• Start Date: 01-Mar-2005
• Due Date: 01-Mar-2005
• Completion Date: 01-Mar-2005
• Ref Project: ETSI EN 300 363 V1.3.1 (2003-06) - Private Integrated Services Network (PISN); Specification, functional model and information flows; Do not disturb and do not disturb override supplementary services [ISO/IEC 14842 (1996) modified]

Overview

SIST EN 300 363 V1.3.1:2005 is a European standard specifying the functionality, modeling, and information flows for the "Do Not Disturb" (DND) and "Do Not Disturb Override" supplementary services within Private Integrated Services Networks (PISN). This standard, endorsed by SIST and referencing ISO/IEC 14842 (1996) with modifications, is crucial for implementing advanced telephony services in private telecommunications environments that use ISDN concepts and conform to OSI frameworks. As the successor to ETS 300 363, it ensures interoperability and consistent service behavior across networks.

Key Topics

• Supplementary Service Specification: Defines the requirements and functional models for DND and DND override within a PISN.
• Service Stages: Covers stage 1 (service description) and stage 2 (functional model and information flows) as per ISO/IEC 14842.
• Information Flows: Details the processes for managing supplementary services, ensuring seamless communication between network components.
• Standards Alignment: Integrates modifications and references to existing International Standards to maintain compatibility and facilitate a harmonized approach.

Do Not Disturb (DND) Service

• Prevents incoming calls and notifications from disturbing the user.
• Allows customization of when and how the service is activated.

Do Not Disturb Override

• Enables authorized users to bypass the DND restriction, ensuring urgent or critical calls are delivered.
• Supports clear distinction between regular and priority communications.

Applications

SIST EN 300 363 V1.3.1:2005 is widely applicable in:

• Enterprise Telephony: Streamlines call handling in business environments, enhancing productivity and minimizing interruptions.
• Call Centers: Optimizes routing of calls and management of agent availability based on DND statuses.
• Private Office Networks: Facilitates advanced call screening and prioritization for executives and critical personnel.
• Integrated Communication Systems: Ensures compliant integration with ISDN-based solutions and PBX infrastructures.

By defining the operational parameters of DND and DND override, this standard supports:

• Efficient management of user availability statuses.
• Controlled override capabilities for emergency communications.
• Seamless user experience across interconnected private telecommunication systems.

Related Standards

The implementation of SIST EN 300 363 V1.3.1:2005 is supported by several related European and International Standards, including:

• EN 300 189: Addressing in Private Integrated Services Networks.
• EN 300 171: Service description, functional capabilities, and information flows for circuit-mode bearer services.
• ETS 300 475-1: Reference configuration for private telecommunications networks.
• EN 300 237: Name identification supplementary service.
• EN 300 258: Path replacement additional network feature.
• ETS 300 260: Call transfer supplementary service.
• EN 300 365: Call completion supplementary service.
• ETS 300 256: Diversion supplementary services.
• ETS 300 173: Identification supplementary services.
• EN 300 361: Call offer supplementary services.

These standards provide the necessary framework for addressing, service handling, and supplementary service integration, ensuring comprehensive support and interoperability within private and corporate telecommunication environments.

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By implementing SIST EN 300 363 V1.3.1:2005, organizations can ensure reliable, standard-compliant telecommunication services that enhance user control, operational efficiency, and critical communication management within Private Integrated Services Networks.

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Zasebno omrežje z integriranimi storitvami (PISN) - Specifikacija, funkcijski model in informacijski pretoki - Dopolnilna storitev: ne moti in preskok storitve ne moti [ISO/IEC 14842 (1996), spremenjen]Private Integrated Services Network (PISN); Specification, functional model and information flows; Do not disturb and do not disturb override supplementary services [ISO/IEC 14842 (1996) modified]33.040.35Telefonska omrežjaTelephone networksICS:Ta slovenski standard je istoveten z:EN 300 363 Version 1.3.1SIST EN 300 363 V1.3.1:2005en01-marec-2005SIST EN 300 363 V1.3.1:2005SLOVENSKI
STANDARD
ETSI ETSI EN 300 363 V1.3.1 (2003-06) 2
Reference REN/ECMA-00243 Keywords DND, endorsement, ISDN, PISN, stage 1,
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ETSI ETSI EN 300 363 V1.3.1 (2003-06) 3
Intellectual Property Rights IPRs essential or potentially essential to the present document may have been declared to ETSI. The information pertaining to these essential IPRs, if any, is publicly available for ETSI members and non-members, and can be found in ETSI SR 000 314: "Intellectual Property Rights (IPRs); Essential, or potentially Essential, IPRs notified to ETSI in respect of ETSI standards", which is available from the ETSI Secretariat. Latest updates are available on the ETSI Web server (http://webapp.etsi.org/IPR/home.asp). Pursuant to the ETSI IPR Policy, no investigation, including IPR searches, has been carried out by ETSI. No guarantee can be given as to the existence of other IPRs not referenced in ETSI SR 000 314 (or the updates on the ETSI Web server) which are, or may be, or may become, essential to the present document. Foreword This European Standard (Telecommunications series) has been produced by ECMA on behalf of its members and those of the European Telecommunications Standards Institute (ETSI). The present document is one of a series of standards defining services and signalling protocols applicable to Private Integrated Services Networks (PISN). The series uses the Integrated Services Digital Networ
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