SIST EN 300 291-2 V1.1.1:2003

• Abstract:

  Specification of management aspects of customer administration for multi time configurations (e.g. PBX accesses). This specification is restricted to service provision and service configuration. Referenced documents: REN/TMN-00033, ITU-T Recommendation Q.824

• Status: Published
• Publication Date: 31-Oct-2003
• ICS: 33.040.35 - Telephone networks
• Technical Committee: SPN - Services and Protocols for Networks
• Current Stage: 6060 - National Implementation/Publication (Adopted Project)
• Start Date: 01-Nov-2003
• Due Date: 01-Nov-2003
• Completion Date: 01-Nov-2003
• Ref Project: ETSI EN 300 291-2 V1.1.1 (2002-03) - Telecommunications Management Network (TMN); Functional specification of Customer Administration (CA) on the Operations System/Network Element (OS/NE) interface; Part 2: Multi line configurations

SIST EN 300 291-2 V1.1.1:2003 is the Slovenian adoption of ETSI EN 300 291-2, a European Telecommunications Management Network (TMN) standard for Customer Administration (CA) on the Operations System/Network Element (OS/NE) interface. It specifies how multi line customer configurations are modelled for service provision and service configuration, with examples such as PBX access arrangements. The standard is aimed at telecom management engineers, implementers and operators who need a shared management model for customer-related network data.

What does SIST EN 300 291-2 V1.1.1:2003 specify?

SIST EN 300 291-2 V1.1.1:2003 covers management aspects of customer administration for multi line configurations and is restricted to service provision and service configuration. The introduction also limits the model to semi-permanent customer data and leaves out call processing and dynamic state information.

The document is organized into clauses 1 to 7:

• scope, references, definitions and abbreviations
• functional requirements
• information model diagrams
• information model description
• formal object class definitions

Annex	What it covers
A	Assignment of services
B	Requirements for multi line configurations
C	ITU-T Recommendation Q.824 object classes not used here
D	Examples for customer configurations
E	Trunk Hunting supplementary service; service description
F	Bibliography

What are the key requirements of SIST EN 300 291-2 V1.1.1:2003?

SIST EN 300 291-2 V1.1.1:2003 defines the customer administration model for multi line installations through functional requirements, an information model and formal object definitions. In practice, it tells a management system what customer-side objects, links and service relationships must be represented on the OS/NE interface.

Functional scope

Clause 4 groups the required functions into managing service provision, administering service facilities and supplementary services, and administering the customer line. That matters because the implementation must support the management tasks around creating, configuring and maintaining customer access, not call handling.

Information model structure

Clause 5 presents the entity relationship diagrams, inheritance hierarchy and naming hierarchy. These views matter because they show how the managed objects fit together and how the management system identifies them.

Managed object families

Clause 6.1 describes the main object class fragments, including access port, multi line grouping, directory number, customer profile, bearer service, teleservice, service dependent supplementary service, service independent supplementary service, general services and service provision. For an implementer, this is the core of the data model for a multi line customer.

Customer profile and line grouping

Clause 6.1.5 includes multi line customer profile, multi line group member, additional PBX number and D-channel primary rate access resource. These objects are important because a multi line customer is managed as a profile plus related numbers, line members and access resources.

Attributes, actions and notifications

Clause 6.2 defines relative distinguished name, relationship attributes and state attributes, while clauses 6.3 and 6.4 define actions and notifications. In practice, this is what allows the system to name objects, link them and report management events.

Formal definition set

Clause 7 gives the formal object class definitions, name bindings, packages, attributes, behaviours, actions, notifications and an ASN.1 defined types module. This is the part that implementation teams use when building interoperable management interfaces.

Multi line cases in the annexes

Annex B is especially practical because it discusses access configurations such as multi line hunt group, PBX without DDI, non ISDN PABX with DDI, ISDN PABX with DDI and mixed PABX. It helps users map real installations to the standard’s model.

What terms does SIST EN 300 291-2 V1.1.1:2003 define?

SIST EN 300 291-2 V1.1.1:2003 uses the standard TMN vocabulary and the main management terms needed for customer administration.

• Telecommunications Management Network (TMN) - the telecom management framework in which this customer administration model is used.
• Operations System/Network Element (OS/NE) interface - the management interface between the operations system and the network element.
• Customer Administration (CA) - the management area covered by this standard for customer-related configuration.
• Integrated Services Digital Network (ISDN) - one of the service and access types covered by the model and examples.
• Multi line configuration - a customer installation with more than one managed line or access arrangement.
• Service provision - the management activity concerned with assigning and withdrawing services.
• Service configuration - the management activity concerned with setting up service-related parameters and relationships.

Who uses SIST EN 300 291-2 V1.1.1:2003?

SIST EN 300 291-2 V1.1.1:2003 is used by telecom network operators, TMN system designers, vendor engineers and integrators who manage customer access and service data. It is also relevant to quality managers and buyers checking whether a management platform supports multi line customer profiles, line grouping, supplementary services and the related object model.

Which standards are used with SIST EN 300 291-2 V1.1.1:2003?

SIST EN 300 291-2 V1.1.1:2003 is based on ITU-T Recommendation Q.824, with the introduction naming Q.824.0 to Q.824.4 as the underlying series used for subclassing relevant object classes. It also builds on EN 300 291-1, the companion part for single line configurations. REN/TMN-00033 is listed as a referenced document in the scope.

What does the SIST EN 300 291-2 V1.1.1:2003 document contain?

SIST EN 300 291-2 V1.1.1:2003 contains the model diagrams, object class descriptions, formal definitions and ASN.1 type definitions needed to implement customer administration on the OS/NE interface. It includes the structure of access ports, directory numbers, customer profiles, bearer services and supplementary services.

The annexes add practical material for service assignment, configuration requirements, worked configuration examples and Trunk Hunting service behaviour. Annex E is the most procedure-heavy part, with service description, normal and exceptional procedures, interworking considerations and interactions with other supplementary services.

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.NDFLMDUHåQHJDTelecommunications Management Network (TMN); Functional specification of Customer Administration (CA) on the Operations System/Network Element (OS/NE) interface; Part 2: Multi line configurations33.040.35Telefonska omrežjaTelephone networksICS:Ta slovenski standard je istoveten z:EN 300 291-2 Version 1.1.1SIST EN 300 291-2 V1.1.1:2003en01-november-2003SIST EN 300 291-2 V1.1.1:2003SLOVENSKI
STANDARD
ETSI ETSI EN 300 291-2 V1.1.1 (2002-03) 2
Reference DEN/TMN-00042 Keywords configuration, management, NE, Q3 interface, service, TMN ETSI 650 Route des Lucioles F-06921 Sophia Antipolis Cedex - FRANCE
Tel.: [phone]
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Siret N° 348 623 562 00017 - NAF 742 C Association à but non lucratif enregistrée à la Sous-Préfecture de Grasse (06) N° 7803/88
Important notice Individual copies of the present document can be downloaded from: http://www.etsi.org The present document may be made available in more than one electronic version or in print. In any case of existing or perceived difference in contents between such versions, the reference version is the Portable Document Format (PDF). In case of dispute, the reference shall be the printing on ETSI printers of the PDF version kept on a specific network drive within ETSI Secretariat. Users of the present document should be aware that the document may be subject to revision or change of status. Information on the current status of this and other ETSI documents is available at http://portal.etsi.org/tb/status/status.asp If you find errors in the present document, send your comment to: [e-mail] Copyright Notification No part may be reproduced except as authorized by written permission. The copyright and the foregoing restriction extend to reproduction in all media.
© European Telecommunications Standards Institute 2002. All rights reserved.
ETSI ETSI EN 300 291-2 V1.1.1 (2002-03) 3 Contents Intellectual Property Rights.8 Foreword.8 Introduction.8 1 Scope.9 2 References.9 3 Definitions and abbreviations.10 3.1 Definitions.10 3.2 Abbreviations.11 4 Functional requirements.11 4.1 Manage service provision.12 4.2 Administer service facilities and supplementary services.12 4.3 Administer customer line.12 5 Information model diagrams.12 5.1 Entity relationship diagrams.13 5.2 Inheritance hierarchy.14 5.3 Naming hierarchy.16 6 Information model description.17 6.1 Object class descriptions.17 6.1.1 Managed element.18 6.1.2 Access port fragment.18 6.1.2.1 Access port.18 6.1.2.2 ETSI access port.18 6.1.2.3 ETSI access port analogue.18 6.1.2.4 ETSI access port digital.18 6.1.2.5 ETSI access port ISDN basic rate.18 6.1.2.6 ETSI access port ISDN primary rate.18 6.1.2.7 Access channel.19 6.1.2.8 ETSI access channel.19 6.1.2.9 Access port profile.19 6.1.3 Multi line grouping fragment.19 6.1.3.1 Multi line group.19 6.1.3.2 ETSI routing block.20 6.1.4 Directory number fragment.21 6.1.4.1 Directory number.21 6.1.4.2 ETSI directory number E.164.21 6.1.4.3 Local destination.21 6.1.5 Customer profile fragment.21 6.1.5.1 Customer profile.21 6.1.5.2 ETSI customer profile.21 6.1.5.3 Multi line customer profile.21 6.1.5.4 Customized Resource.22 6.1.5.5 ETSI customized Resource.22 6.1.5.6 Multi line group member.22 6.1.5.7 Additional PBX number.23 6.1.5.8 D-channel primary rate access resource.23 6.1.6 Bearer service fragment.23 6.1.6.1 Bearer service.23 6.1.6.2 ETSI bearer service.23 6.1.7 Teleservice fragment.24 6.1.7.1 Teleservice.24 6.1.7.2 ETSI teleservice.24 6.1.8 Service dependent supplementary service fragment.24 SIST EN 300 291-2 V1.1.1:2003

ETSI ETSI EN 300 291-2 V1.1.1 (2002-03) 4 6.1.8.1 Supplementary service service dependent.24 6.1.8.2 Customized supplementary service.24 6.1.9 Service independent supplementary service fragment.25 6.1.9.1 Supplementary service service independent.25 6.1.9.2 ETSI supplementary service service independent.25 6.1.9.3 A-subscriber number identification.25 6.1.9.4 Charging information.26 6.1.9.5 Connect pilot line first.26 6.1.9.6 Direct circuit access.26 6.1.9.7 Dual homing.27 6.1.9.8 ISDN line reserved.27 6.1.9.9 Line huntgroup withdrawal.27 6.1.9.10 Metering information.28 6.1.9.11 SCI allowance.28 6.1.9.12 Trunk huntgroup withdrawal.28 6.1.10 General services.28 6.1.10.1 Catalogued supplementary service.29 6.1.10.2 Catalogued teleservice.29 6.1.10.3 General ISDN service container.29 6.1.10.4 General PSTN service container.29 6.1.10.5 Non ISDN service.29 6.1.11 Service provision fragment.30 6.1.11.1 Service manager.30 6.1.11.2 Configuration service manager.30 6.1.11.3 Multi line configuration service manager.30 6.1.11.4 Service package.30 6.1.11.5 Reference service configuration.30 6.2 Attributes description.30 6.2.1 Relative distinguished name.30 6.2.2 Relationship attributes.31 6.2.3 State attributes.31 6.3 ACTIONS description.31 6.4 Notifications description.31 7 Formal object class definitions.32 7.1 Definition of object classes.32 7.1.1 Managed element.32 7.1.2 Access port fragment.32 7.1.2.1 Access port.32 7.1.2.2 ETSI access port.32 7.1.2.3 ETSI access port analogue.32 7.1.2.4 ETSI access port digital.32 7.1.2.5 ETSI access port ISDN basic rate.32 7.1.2.6 ETSI access port ISDN primary rate.32 7.1.2.7 Access channel.32 7.1.2.8 ETSI access channel.32 7.1.2.9 Access port profile.32 7.1.3 Multi line grouping fragment.33 7.1.3.1 Multi line group.33 7.1.3.2 ETSI routing block.33 7.1.4 Directory number fragment.33 7.1.4.1 Directory number.33 7.1.4.2 ETSI directory number E.164.33 7.1.4.3 Local destination.33 7.1.5 Customer profile fragment.34 7.1.5.1 Customer profile.34 7.1.5.2 ETSI customer profile.34 7.1.5.3 Multi line customer profile.34 7.1.5.4 Customized resource.34 7.1.5.5 ETSI customized resource.34 7.1.5.6 Multi line group member.35 7.1.5.7 Additional PBX number.35 SIST EN 300 291-2 V1.1.1:2003

ETSI ETSI EN 300 291-2 V1.1.1 (2002-03) 5 7.1.5.8 D-channel primary rate access resource.35 7.1.6 Bearer service fragment.36 7.1.6.1 Bearer service.36 7.1.6.2 ETSI bearer service.36 7.1.7 Teleservice fragment.36 7.1.7.1 Teleservice.36 7.1.7.2 ETSI teleservice.36 7.1.8 Service dependent supplementary service fragment.36 7.1.8.1 Supplementary service service dependent.36 7.1.8.2 Customized supplementary service.36 7.1.9 Service independent supplementary service fragment.36 7.1.9.1 Supplementary service service independent.36 7.1.9.2 ETSI supplementary service service independent.36 7.1.9.3 A-subscriber number identification.36 7.1.9.4 Charging information.37 7.1.9.5 Connect pilot line first.37 7.1.9.6 Direct circuit access.37 7.1.9.7 Dual homing.38 7.1.9.8 ISDN line reserved.38 7.1.9.9 Line huntgroup withdrawal.38 7.1.9.10 Metering information.38 7.1.9.11 SCI allowance.39 7.1.9.12 Trunk huntgroup withdrawal.39 7.1.10 General services.39 7.1.10.1 Catalogued supplementary service.39 7.1.10.2 Catalogued teleservice.39 7.1.10.3 General ISDN service container.39 7.1.10.4 General PSTN service container.39 7.1.10.5 Non ISDN service.39 7.1.11 Service provision fragment.40 7.1.11.1 Service manager.40 7.1.11.2 Configuration service manager.40 7.1.11.3 Multi line configuration service manager.40 7.1.11.4 Service package.40 7.1.11.5 Reference service configuration.40 7.2 Name bindings.40 7.2.1 Multi line group-multi line customer profile.40 7.2.2 ETSI routing block-multi line customer profile.40 7.3 Definition of packages.41 7.3.1 Line signalling.41 7.3.2 Maintenance blocking package.41 7.3.3 Multi line group pointer list package.41 7.3.4 Register signalling package.41 7.3.5 Terminating characteristics package.41 7.3.6 Withdrawal notification package.41 7.4 Definition of attributes.42 7.5 Definition of behaviours.45 7.6 Definition of actions.45 7.7 Definition of notifications.45 7.8 ASN.1 defined types module.45 Annex A (normative): Assignment of services.48 Annex B (informative): Requirements for multi line configurations.49 B.1 Access configurations.49 B.1.1 Multi line hunt group.49 B.1.2 PBX without DDI.49 B.1.2.1 Access with analogue subscriber lines (line circuit level).49 B.1.2.2 Access at PCM span level (not ISDN PRA).49 B.1.3 Non ISDN PABX with DDI.49 B.1.4 ISDN PABX with DDI.50 SIST EN 300 291-2 V1.1.1:2003

ETSI ETSI EN 300 291-2 V1.1.1 (2002-03) 6 B.1.5 Mixed PABX.50 B.2 Entities.50 B.3 Directory number issues.50 B.4 Hunting/selection aspects.51 B.5 Supplementary services.51 B.6 PABX signalling issues.52 B.7 Issues related to calls from multi/P(A)BX lines.53 B.8 Additional characteristics on PBX DN level.53 B.9 Additional characteristics of the individual line.53 B.10 Special features.53 B.11 Sources.54 Annex C (informative): Object classes defined in the ITU-T Recommendation Q.824 series which are not used in the context of the present document.55 C.1 ITU-T Recommendation Q.824.0.55 C.2 ITU-T Recommendation Q.824.1.55 C.3 ITU-T Recommendation Q.824.2.56 C.4 ITU-T Recommendation Q.824.3.56 C.5 ITU-T Recommendation Q.824.4.56 Annex D (informative): Examples for customer configurations.57 D.1 ISDN PABX with DDI with 3 lines (2 terminating,
1 originating), all linked to an instance of etsiDirectoryNumberE164.57 D.2 ISDN PABX with DDI with 3 lines, only customerProfile is linked to an instance of etsiDirectoryNumberE164.58 D.3 Mixed PABX (analogue and ISDN) DDI with 3 lines
(2 lines ISDN, 1 line analogue), all linked to an instance of etsiDirectoryNumberE164.59 D.4 ISDN PABX (with DDI) on PA with 3 PABX lines, all linked to an instance of etsiDirectoryNumberE164. PABX has additional directory numbers.60 Annex E (informative): Trunk Hunting (TH) supplementary service;
service description.61 E.1 Description.61 E.2 Procedures.61 E.2.1 Provision and withdrawal.61 E.2.2 Normal procedures.62 E.2.2.1 Activation, deactivation and registration.62 E.2.2.2 Erasure.62 E.2.2.3 Invocation and operation.62 E.2.2.4 Interrogation.63 E.2.3 Exceptional procedures.63 E.2.3.1 Activation, deactivation and registration.63 E.2.3.2 Erasure.63 E.2.3.3 Invocation and operation.63 E.2.3.4 Interrogation.63 E.3 Intercommunication considerations.63 E.3.1 Interworking with non-lSDNs.63 E.3.2 Interworking with private ISDNs.64 SIST EN 300 291-2 V1.1.1:2003

ETSI ETSI EN 300 291-2 V1.1.1 (2002-03) 7 E.4 Interaction with other supplementary services.64 E.4.1 Advice of charge services.64 E.4.1.1 Advice of charge at call set-up time.64 E.4.1.2 Advice of charge during the call.64 E.4.1.3 Advice of charge at the end of a call.64 E.4.2 Call waiting.64 E.4.3 Call hold.64 E.4.4 Explicit call transfer.64 E.4.5 Number identification services.64 E.4.5.1 Calling line identification presentation.64 E.4.5.2 Calling line identification restriction.64 E.4.5.3 Connected line identification presentation.65 E.4.5.4 Connected line identification restriction.65 E.4.6 Closed user group.65 E.4.7 Call completion services.65 E.4.7.1 Completion of calls to busy subscriber.65 E.4.7.2 Completion of calls on no reply.65 E.4.8 Conference services.65 E.4.8.1 Conference call, add-on.65 E.4.8.2 Conference call, meet-me.65 E.4.9 Direct dialling in.66 E.4.10 Diversion services.66 E.4.10.1 Call forwarding unconditional.66 E.4.10.2 Call forwarding busy.66 E.4.10.3 Call forwarding no reply.66 E.4.10.4 Call deflection.66 E.4.10.5 Selective call forwarding.66 E.4.11 Freephone.66 E.4.12 Malicious call identification.67 E.4.13 Multiple subscriber number.67 E.4.14 Subaddressing.67 E.4.15 Terminal portability.67 E.4.16 Three party.67 E.4.17 User-to-user signalling.67 E.4.18 Hunting services.67 E.4.18.1 Line hunting.67 E.4.18.2 Trunk hunting.67 E.4.19 Call barring services.67 E.4.19.1 Outgoing call barring-fixed.67 E.4.19.2 Outgoing call barring-user controlled.67 E.5 Interaction with other services.67 E.5.1 Universal access number.67 E.5.2 Virtual card calling.68 E.5.3 Premium rate.68 E.5.4 Televoting.68 E.5.5 Universal personal telecommunication.68 E.5.6 Remote control.68 Annex F (informative): Bibliography.69 History.70
ETSI ETSI EN 300 291-2 V1.1.1 (2002-03) 8 Intellectual Property Rights IPRs essential or potentially essential to the present document may have been declared to ETSI. The information pertaining to these essential IPRs, if any, is publicly available for ETSI members and non-members, and can be found in ETSI SR 000 314: "Intellectual Property Rights (IPRs); Essential, or potentially Essential, IPRs notified to ETSI in respect of ETSI standards", which is available from the ETSI Secretariat. Latest updates are available on the ETSI Web server (http://webapp.etsi.org/IPR/home.asp). Pursuant to the ETSI IPR Policy, no investigation, including IPR searches, has been carried out by ETSI. No guarantee can be given as to the existence of other IPRs not referenced in ETSI SR 000 314 (or the updates on the ETSI Web server) which are, or may be, or may become, essential to the present document. Foreword This European Standard (Telecommunications series) has been produced by ETSI Technical Committee Telecommunications Management Network (TMN). The present document is part 2 of a multi-part deliverable covering the Telecommunications Management Network (TMN); Functional specification of Customer Administration (CA) on the Operations System/Network Element (OS/NE) interface, as identified below: Part 1: "Single line configurations"; Part 2: "Multi line configurations".
National transposition dates Date of adoption of this EN: 1 March 2002 Date of latest announcement of this EN (doa): 30 June 2002 Date of latest publication of new Natio
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