SIST EN 301 798 V1.1.1:2005

Services and Protocols for Advanced Networks (SPAN); Anonymous Call Rejection (ACR) Supplementary Service; Service description

Extract from article 8, clause 3 Telecomms Data Protection Directive: Where presentation of calling line identification is offered and where the calling line identification is presented prior to the being established, the called subscriber must have the possibility via a simple means to reject incoming calls where the presentation of the calling line identification has been eliminated by the calling user or subscriber. Applicability: all networks i.e. PSTN, ISDN.  Reference document: Telecomms Data Protection Directive.

Storitve in protokoli za napredna omrežja (SPAN) – Dopolnilna storitev: zavrnitev anonimnega klica (ACR) – Opis storitve

General Information

• Status: Published
• Publication Date: 31-Dec-2004
• ICS: 33.040.35 - Telephone networks
• Technical Committee: SPN - Services and Protocols for Networks
• Current Stage: 6060 - National Implementation/Publication (Adopted Project)
• Start Date: 01-Jan-2005
• Due Date: 01-Jan-2005
• Completion Date: 01-Jan-2005
• Ref Project: ETSI EN 301 798 V1.1.1 (2000-10) - Services and Protocols for Advanced Networks (SPAN); Anonymous Call Rejection (ACR) Supplementary Service; Service description

Standards Content (Sample)

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Storitve in protokoli za napredna omrežja (SPAN) – Dopolnilna storitev: zavrnitev anonimnega klica (ACR) – Opis storitveServices and Protocols for Advanced Networks (SPAN); Anonymous Call Rejection (ACR) Supplementary Service; Service description33.040.35Telefonska omrežjaTelephone networksICS:Ta slovenski standard je istoveten z:EN 301 798 Version 1.1.1SIST EN 301 798 V1.1.1:2005en01-januar-2005SIST EN 301 798 V1.1.1:2005SLOVENSKI
STANDARD



SIST EN 301 798 V1.1.1:2005



ETSIEN301798V1.1.1(2000-10)EuropeanStandard(Telecommunicationsseries)ServiceandProtocolsforAdvancedNetworks(SPAN);AnonymousCallRejection(ACR)SupplementaryService;ServicedescriptionSIST EN 301 798 V1.1.1:2005



ETSIETSIEN301798V1.1.1(2000-10)2ReferenceDEN/SPAN-020074KeywordsISDN,PSTN,stage1,supplementaryserviceETSI650RoutedesLuciolesF-06921SophiaAntipolisCedex-FRANCETel.:[phone]Fax:[phone]SiretN°34862356200017-NAF742CAssociationàbutnonlucratifenregistréeàlaSous-PréfecturedeGrasse(06)N°7803/88ImportantnoticeIndividualcopiesofthepresentdocumentcanbedownloadedfrom:http://www.etsi.orgThepresentdocumentmaybemadeavailableinmorethanoneelectronicversionorinprint.Inanycaseofexistingorperceiveddifferenceincontentsbetweensuchversions,thereferenceversionisthePortableDocumentFormat(PDF).Incaseofdispute,thereferenceshallbetheprintingonETSIprintersofthePDFversionkeptonaspecificnetworkdrivewithinETSISecretariat.Usersofthepresentdocumentshouldbeawarethatthedocumentmaybesubjecttorevisionorchangeofstatus.InformationonthecurrentstatusofthisandotherETSIdocumentsisavailableathttp://www.etsi.org/tb/status/Ifyoufinderrorsinthepresentdocument,sendyourcommentto:[e-mail]opartmaybereproducedexceptasauthorizedbywrittenpermission.Thecopyrightandtheforegoingrestrictionextendtoreproductioninallmedia.©EuropeanTelecommunicationsStandardsInstitute2000.Allrightsreserved.SIST EN 301 798 V1.1.1:2005



ETSIETSIEN301798V1.1.1(2000-10)3ContentsIntellectualPropertyRights.6Foreword.61Scope.72References.73Definitionsandabbreviations.83.1Definitions.83.2Abbreviations.84UserRequirements.85ServiceDefinition.96Procedures.96.1Provision/Withdrawal.96.2NormalProcedures.96.2.1Registrationanderasure.96.2.2Activationanddeactivation.96.2.3Invocationandoperation.96.2.4Interrogation.96.3ExceptionalProcedures.107IntercommunicationConsiderations.107.1InterworkingwithPrivateNetworks.10AnnexA(normative):ISDNInteractions.11A.1Adviceofchargeservices.11A.1.1Charginginformationatcallset-uptime.11A.1.2Charginginformationduringthecall.11A.1.3Charginginformationattheendofthecall.11A.2CallWaiting.11A.3CallHold.11A.4CallTransfer.11A.4.1Explicitcalltransfer.11A.5NumberIdentificationServices.11A.5.1Callinglineidentificationpresentation.11A.5.2Callinglineidentificationrestriction.12A.5.3Connectedlineidentificationpresentation.12A.5.4Connectedlineidentificationrestriction.12A.6Closedusergroup.12A.7Completionofcalls.12A.7.1Completionofcallstobusysubscriber.12A.7.2Completionofcallsonnoreply.13A.8Conferenceservices.13A.8.1Conferencecall,add-on.13A.8.2Meet-meconference.13A.9Directdiallingin.13A.10CallDiversionservices.13A.10.1Callforwardingunconditional.13A.10.2Callforwardingbusy.14A.10.3Callforwardingnoreply.14SIST EN 301 798 V1.1.1:2005



ETSIETSIEN301798V1.1.1(2000-10)4A.10.4Calldeflection.14A.10.5Selectivecallforwarding.14A.11Freephone.14A.12Maliciouscallidentification.14A.13Multiplesubscribernumber.14A.14Subaddressing.14A.15Terminalportability.15A.16Threeparty.15A.17User-usersignalling.15A.18Outgoingcallbaring.15A.18.1Outgoingcallbarring:fixed.15A.18.2Outgoingcallbarring:usercontrolled.15A.19Messagewaitingindication.15AnnexB(normative):PSTNInteractions.16B.1NumberIdentificationServices.16B.1.1Callinglineidentificationpresentation.16B.1.2Callinglineidentificationrestriction.16AnnexC(informative):ISDNInteractions.17C.1IncomingCallBarring.17AnnexD(informative):PSTNInteractions.18D.1IncomingCallBarring.18D.2Adviceofchargeservices.18D.2.1Charginginformationatcallset-uptime.18D.2.2Charginginformationduringthecall.18D.2.3Charginginformationattheendofthecall.18D.3CallWaiting(CW).18D.4CallHold.18D.5CallTransfer.18D.6Completionofcalls.19D.6.1Completionofcallstobusysubscriber.19D.6.2Completionofcallsonnoreply.19D.7Conferenceservices.19D.8Directdiallingin.19D.9CallForwardingservices.20D.9.1Callforwardingunconditional.20D.9.2Callforwardingbusy.20D.9.3Callforwardingnoreply.20D.9.4Selectivecallforwarding.20SIST EN 301 798 V1.1.1:2005



ETSIETSIEN301798V1.1.1(2000-10)5D.10Freephone.20D.11Maliciouscallidentification.20D.12Multiplesubscribernumber.20D.13Threeparty.20D.14Outgoingcallbaring.21D.14.1Outgoingcallbarring:fixed.21D.14.2Outgoingcallbarring:usercontrolled.21D.15Messagewaitingindication.21AnnexE(informative):Guidelines.22AnnexF(informative):AdditionalGuidelines.24F.1Observationsonuserbasedvsnetworkbasedsolutions.24F.1.1User-basedsolutionofACR.24F.1.2Network-basedsolution.24F.1.3Conclusions.25F.2Functionaldifferencesofthenetworkanduserbasedsolution.25F.3SelectiveAnonymousCallRejection.25F.4Avoidingrejectionofcalls.25F.4.1Networkinitiatedcalls.25F.4.2Userinitiatedcalls.25F.5Informingthecallingparty.26History.27SIST EN 301 798 V1.1.1:2005



ETSIETSIEN301798V1.1.1(2000-10)6IntellectualPropertyRightsIPRsessentialorpotentiallyessentialtothepresentdocumentmayhavebeendeclaredtoETSI.TheinformationpertainingtotheseessentialIPRs,ifany,ispubliclyavailableforETSImembersandnon-members,andcanbefoundinETSISR000314:"IntellectualPropertyRights(IPRs);Essential,orpotentiallyEssential,IPRsnotifiedtoETSIinrespectofETSIstandards",whichisavailablefromtheETSISecretariat.LatestupdatesareavailableontheETSIWebserver(http://www.etsi.org/ipr).PursuanttotheETSIIPRPolicy,noinvestigation,includingIPRsearches,hasbeencarriedoutbyETSI.NoguaranteecanbegivenastotheexistenceofotherIPRsnotreferencedinETSISR000314(ortheupdatesontheETSIWebserver)whichare,ormaybe,ormaybecome,essentialtothepresentdocument.ForewordThisEuropeanStandard(Telecommunicationsseries)hasbeenproducedbyETSITechnicalCommitteeServicesandProtocolsforAdvancedNetworks(SPAN).ThepresentdocumenthadbeensubmittedtotheOne-stepApprovalProcedurewiththeversionnumber2.0.0.Forconsistencyreasonstheversionnumberismodifiedandthepresentdocumentbeingpublishedwiththeversionnumber1.1.1.NationaltranspositiondatesDateofadoptionofthisEN:20October2000DateoflatestannouncementofthisEN(doa):31January2001DateoflatestpublicationofnewNationalStandardorendorsementofthisEN(dop/e):31July2001DateofwithdrawalofanyconflictingNationalStandard(dow):31July2001SIST EN 301 798 V1.1.1:2005



ETSIETSIEN301798V1.1.1(2000-10)71ScopeThepresentdocumentprovidesthedefinition,administrativeaspectsandoperationfortheAnonymousCallRejectionSupplementaryservice.Whilsttheservicedescriptionisgenerictheremaybestage2and3requirementsorotherrequirementsforspecificnetworks.Wherethereareidentifiedissuesforspecificnetworksthesewillbeindicatedeitherintherelevantplaceinthetextorinanannex.Thepresentdocumentspecifiesaserviceasinstructedbyarticle8,clause3oftheECTelecommsDataProtectionDirective(97/66/EC[1])-seeannexEfortherelevantextractfromthisdirective.TheACRsupplementaryserviceappliestoPublicTelecommunicationNetworkse.g.PSTNandISDN.Thepurposeofagenericservicedescriptionistoenablefutureimplementationtoworkinasimilarmannerfortheviewoftheuser.Atwhichpointinthenetworktheactualrejectionofincomingcallwilltakeplaceissubjecttonationalregulationsandnetworkconsiderations.TheACRsupplementaryservicecouldberealizedintwoways,eitherasanetworkbasedsolution(ofwhichtheactivation,deactivationandinterrogationproceduresaredescribedinthepresentdocument)orasauserbasedsolutionusingthebasiccallprocedurewhichimplementationislefttouser'sequipmentmanufacturer.1)Networkbasedsolution:aserviceofferedaspartofafunctionwithinthepublicnetworkforallincomingcallsforwhichthecallinglineidentificationisnotavailablebecauseofrestrictionaccordingtotheCLIRsupplementaryservice[3]and[5].2)Userbasedsolution:aserviceofferedaspartofafunctionwithintheend-userequipmentforallincomingcallsortobedecidedbytheend-userperincomingcallforwhichthecallinglineidentificationisnotavailablebecauseofrestrictionaccordingtotheCLIRsupplementaryservice[3]and[5].NOTE:IfthepresentationofthecallingpartynumberisrestrictedbynetworkreasonstheACRsupplementaryserviceshallnotapply.2ReferencesThefollowingdocumentscontainprovisionswhich,throughreferenceinthistext,constituteprovisionsofthepresentdocument.• Referencesareeitherspecific(identifiedbydateofpublication,editionnumber,versionnumber,etc.)ornon-specific.• Foraspecificreference,subsequentrevisionsdonotapply.• Foranon-specificreference,thelatestversionapplies.• Anon-specificreferencetoanETSshallalsobetakentorefertolaterversionspublishedasanENwiththesamenumber.[1]Directive97/66/ECoftheEuropeanParliamentandoftheCouncilof15December1997concerningtheprocessingofpersonaldataandtheprotectionofprivacyinthetelecommunicationssector.[2]ETSIEN300089:"IntegratedServicesDigitalNetwork(ISDN);CallingLineIdentificationPresentation(CLIP)supplementaryservice;ServiceDescription".[3]ETSIEN300090:"IntegratedServicesDigitalNetwork(ISDN);CallingLineIdentificationRestriction(CLIR)supplementaryservice;Servicedescription".[4]ETSIETS300648:"PublicSwitchedTelephoneNetwork(PSTN);CallingLineIdentificationPresentation(CLIP)supplementaryservice;ServiceDescription".[5]ETSIETS300649:"PublicSwitchedTelephoneNetwork(PSTN);CallingLineIdentificationRestriction(CLIR)supplementaryservice;ServiceDescription".SIST EN 301 798 V1.1.1:2005



ETSIETSIEN301798V1.1.1(2000-10)8[6]ETSIEN300356-1:"IntegratedServicesDigitalNetwork(ISDN);SignallingSystemNo.7;ISDNUserPart(ISUP)version3fortheinternationalinterface;Part1:Basicservices[ITU-TRecommendationsQ.761toQ.764(1997),modified]".[7]ETSIEN300356-3:"IntegratedServicesDigitalNetwork(ISDN);SignallingSystemNo.7;ISDNUserPart(ISUP)version4fortheinternationalinterface;Part3:CallingLineIdentificationPresentation(CLIP)supplementaryservice[ITU-TRecommendationQ.731,clause3(1993),modified]".[8]ETSIEN300356-4:"IntegratedServicesDigitalNetwork(ISDN);SignallingSystemNo.7;ISDNUserPart(ISUP)version4fortheinternationalinterface;Part4:CallingLineIdentificationRestriction(CLIR)supplementaryservice[ITU-TRecommendationQ.731,clause4(1993),modified]".[9]ETSIEN300356-21:"IntegratedServicesDigitalNetwork(ISDN);SignallingSystemNo.7;ISDNUserPart(ISUP)version4fortheinternationalinterface;Part21:AnonymousCallrejection(ACR)supplementaryservice[ITU-TRecommendationQ.731clause4(1993)]".[10]ETSIEN300485:"IntegratedServicesDigitalNetwork(ISDN);DefinitionandusageofcauseandlocationinDigitalSubscriberSignallingSystemNo.one(DSS1)andSignallingSystemNo.7ISDNUserPart(ISUP)[ITU-TRecommendationQ.850(1998),modified]".3Definitionsandabbreviations3.1DefinitionsForthepurposesofthepresentdocument,thefollowingtermsanddefinitionsapply:Serveduser:usertowhomtheACRsupplementaryserviceisprovided.3.2AbbreviationsForthepurposesofthepresentdocument,thefollowingabbreviationsapply:ACRAnonymousCallRejectionAPRIAddressPresentationRestrictionIndicatorCLICallingLineIdentificationCLIPCallingLineIdentificationPresentationCLIRCallingLineIdentificationRestrictionISDNIntegratedServicesDigitalNetworkPSTNPublicSwitchedTelephoneNetwork4UserRequirementsTheservedusershallhavetheabilitytorejectcallsbasedontheindicationthatthecallinglineidentityisnotpresentedbecauseofrestrictionaccordingtotheCLIRsupplementaryservice[3]and[5].Thecalledparty'sequipmentshallnotbealerted.DependingonthesolutionhowtheACRsupplementaryserviceisimplemented,thefollowinguserrequirementsapply:1)networkbasedsolution:theabilitytoactivate,deactivateandinterrogatethesupplementaryservice;2)userbasedsolution:theabilitytoactivate,deactivateandinterrogatethesupplementaryservicetorejectallincomingcallsareimplementationdependentandlefttouser'sequipmentmanufacturer.Withthenetworkbasedsolutionthereshallbenoneedtousespecialterminalequipment,whereastheuserbasedsolutionthereis.SIST EN 301 798 V1.1.1:2005



ETSIETSIEN301798V1.1.1(2000-10)95ServiceDefinitionTheAnonymousCallRejection(ACR)supplementaryserviceallowstheservedusertorejectincomingcallsfromusersorsubscriberswhohaverestrictedthepresentationoftheircallinglineidentityaccordingtotheCLIRsupplementaryservice[3]and[5].ACRwillrejectallcallswithCLImarked"presentationrestricted"accordingtoCLIR.Thecallsarerejectedregardlessofthecurrentstate(e.g.freeorbusy)oftheserveduser'saccess.TheACRsupplementaryserviceshallnotrejectcallswithaCLImarked"presentationrestrictedbynetwork".Theserveduser'sabilitytooriginatecallsisunaffectedbytheACRsupplementaryservice.ThecallingusershallbegivenanappropriateindicationthatthecallhasbeenrejectedduetotheapplicationoftheACRsupplementaryservice.NOTE:Themethodofrejectionofanonymouscallsisaserviceprovideroption,andmayincludethefunctionalitywhereallanonymouscallsareforwardedtoe.g.avoicemailservice.6Procedures6.1Provision/WithdrawalWhenimplementedasanetworkbasedsolution:1.TheACRsupplementaryserviceshallbeprovidedafterpriorarrangementwiththeserviceprovider.2.TheACRsupplementaryserviceshallbewithdrawnattheserveduser'srequestorforadministrativereasons.6.2NormalProcedures6.2.1RegistrationanderasureNotapplicable.6.2.2ActivationanddeactivationThecustomershallhavetheabilitytoturntheACRsupplementaryserviceon(activate)andoff(deactivate).WhenimplementedasanetworkbasedsolutiontoactivateordeactivatetheACRsupplementaryservicetheusershallsendappropriateinformationtothenetwork.6.2.3InvocationandoperationWhentheACRsupplementaryservicehasbeenactivated,thentheACRsupplementaryserviceshallautomaticallybeinvokedforallincomingcallswherethecallinglineidentityismarkedas"presentationrestricted"accordingtotheCLIRsupplementaryservice[3]and[5].ACRshallnotbeinvokedforincomingcallsthathavetheirCLImarked:"notavailable","presentationallowed"or"presentationrestrictedbynetwork".NOTE:Thesecasesincludeforexampleincomingcallsfromsubscribersandnetworkinitiatedcalls.6.2.4InterrogationWhenimplementedasanetworkbasedsolutiontheservedusercaninterrogatethenetworkinordertodeterminethestatusoftheACRsupplementaryservice.SIST EN 301 798 V1.1.1:2005



ETSIETSIEN301798V1.1.1(2000-10)106.3ExceptionalProceduresIftheuserattemptstoactivate,deactivateorinterrogatetheACRsupplementaryserviceandtheserviceprovidercannotcomplytotherequest,theserviceprovidershallrejecttherequest.Possiblereasonsforrejectionare:-theACRsupplementaryserviceisnotsubscribedto.7IntercommunicationConsiderationsNOTE1:Duetolimitationsofnon-ISDNnetworkscallsmaybesubjecttounintendedrejectionswhereanyinformationidentifyingthecallingpartyissignalledinsidethenetworkas"presentationrestricted"althoughthecallinguseriswillingtoidentifyhim/herself.Theriskoftheseunintendedrejectionscanbeavoidedbyupdatingthenetworktosupportend-to-endadistinctionbetween"presentationallowed"and"presentationrestricted".NOTE2:Theriskofunintendedrejectionsalsoappliestoexistingsituationswhereanetworkentersadefaultnumbernotpresentabletothecalleduserandsignalledinsidethenetworkas"presentationrestricted".Theriskoftheseunintendedrejectionscanbeavoidedwhenthesenumbersarehandledinsidethenetworkas"presentationrestrictedbynetwork"end-to-endand/orbyuseoftheextendedscreeningoptionaspartoftheCLIPsupplementaryservice[2]and[4].NOTE3:WheninterworkingwithexistingimplementationstheexplicitinformationthatthecallwasrejectedduetotheACRsupplementaryservicemaybelost.7.1InterworkingwithPrivateNetworksWhenthecallinguserbelongstoaprivatenetworkanappropriateindicationthatthecallwasrejectedduetotheACRsupplementaryserviceshallbesenttotheprivatenetworktowhichthecallinguserisattachedforforwardingtothecallinguser.WhenaprivatenetworkreturnsanappropriateindicationthatthecallwasrejectedduetotheACRsupplementaryservicethisshallbehandledbythepublicnetworkasdescribedinclause5.NOTE:WheninterworkingwithexistingimplementationstheexplicitinformationthatthecallwasrejectedduetotheACRsupplementaryservicemaybelost.SIST EN 301 798 V1.1.1:2005



ETSIETSIEN301798V1.1.1(2000-10)11AnnexA(normative):ISDNInteractionsThisannexappliesonlytothenetworkbasedsolution.Interactionswithanysupplementaryservicesnotlistedbelowcanbefoundinthestandardscontainingtheservicedescriptionsforthosesupplementaryservices.A.1AdviceofchargeservicesA.1.1Charginginformationatcallset-uptimeNoimpact,i.e.neithersupplementaryserviceshallaffecttheoperationoftheothersupplementaryservice.A.1.2CharginginformationduringthecallNoimpact,i.e.neithersupplementaryserviceshallaffecttheoperationoftheothersupplementaryservice.A.1.3CharginginformationattheendofthecallNoimpact,i.e.neithersupplementaryserviceshallaffecttheoperationoftheothersupplementaryservice.A.2CallWaitingIfthecalleduserhasactivatedtheACRsupplementaryservice,thentheACRsupplementaryserviceshalltakeprecedenceovertheCallWaitingsupplementaryservice.TheACRsupplementaryservicecanbeactivatedwhileacalliswaitingwithoutchangingthestateofthewaitingcall.A.3CallHoldNoimpact,i.e.neithersupplementaryserviceshallaffecttheoperationoftheothersupplementaryservice.A.4CallTransferA.4.1ExplicitcalltransferNoimpact,i.e.neithersupplementaryserviceshallaffecttheoperationoftheothersupplementaryservice.A.5NumberIdentificationServicesA.5.1CallinglineidentificationpresentationNoimpact,i.e.neithersupplementaryserviceshallaffecttheoperationoftheothersupplementaryservice.Ifthecalleduserhassubscribedtotheoverridecateg
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