EN ISO/IEC 30111:2020

Information technology - Security techniques - Vulnerability handling processes (ISO/IEC 30111:2019)

This document provides requirements and recommendations for how to process and remediate reported potential vulnerabilities in a product or service.
This document is applicable to vendors involved in handling vulnerabilities.

Informationstechnik - IT-Sicherheitsverfahren - Prozesse für die Behandlung von Schwachstellen (ISO/IEC 30111:2019)

Technologies de l'information - Techniques de sécurité - Processus de traitement de la vulnérabilité (ISO/IEC 30111:2019)

Le présent document fournit des exigences et des recommandations sur la manière de traiter et résoudre les vulnérabilités potentielles signalées dans un produit ou un service.
Le présent document s'applique aux fournisseurs impliqués dans le traitement des vulnérabilités.

Informacijska tehnologija - Varnostne tehnike - Procesi ravnanja z ranljivostjo (ISO/IEC 30111:2019)

General Information

• Status: Published
• Publication Date: 26-May-2020
• Withdrawal Date: 29-Nov-2020
• ICS: 35.030 - IT Security
• Technical Committee: CEN/CLC/TC 13 - Cybersecurity and Data Protection
• Drafting Committee: CEN/CLC/TC 13 - Cybersecurity and Data Protection
• Current Stage: 6060 - Definitive text made available (DAV) - Publishing
• Start Date: 27-May-2020
• Due Date: 31-Oct-2021
• Completion Date: 27-May-2020
• Ref Project: SIST EN ISO/IEC 30111:2020 - Information technology - Security techniques - Vulnerability handling processes (ISO/IEC 30111:2019)

Standards Content (Sample)

SLOVENSKI STANDARD
01-september-2020
Informacijska tehnologija - Varnostne tehnike - Procesi ravnanja z ranljivostjo
(ISO/IEC 30111:2019)
Information technology - Security techniques - Vulnerability handling processes (ISO/IEC
30111:2019)
Informationstechnik - IT-Sicherheitsverfahren - Prozesse für die Behandlung von
Schwachstellen (ISO/IEC 30111:2019)
Technologies de l'information - Techniques de sécurité - Processus de traitement de la
vulnérabilité (ISO/IEC 30111:2019)
Ta slovenski standard je istoveten z: EN ISO/IEC 30111:2020
ICS:
35.030 Informacijska varnost IT Security
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EUROPEAN STANDARD
EN ISO/IEC 30111
NORME EUROPÉENNE
EUROPÄISCHE NORM
May 2020
ICS 35.030
English version
Information technology - Security techniques -
Vulnerability handling processes (ISO/IEC 30111:2019)
Technologies de l'information - Techniques de sécurité Informationstechnik - IT-Sicherheitsverfahren -
- Processus de traitement de la vulnérabilité (ISO/IEC Prozesse für die Behandlung von Schwachstellen
30111:2019) (ISO/IEC 30111:2019)
This European Standard was approved by CEN on 3 May 2020.

CEN and CENELEC members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for
giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical
references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to
any CEN and CENELEC member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN and CENELEC member into its own language and notified to the CEN-CENELEC
Management Centre has the same status as the official versions.

CEN and CENELEC members are the national standards bodies and national electrotechnical committees of Austria, Belgium,
Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy,
Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of North Macedonia, Romania, Serbia,
Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom.

CEN-CENELEC Management Centre:
Rue de la Science 23, B-1040 Brussels
© 2020 CEN/CENELEC All rights of exploitation in any form and by any means Ref. No. EN ISO/IEC 30111:2020 E
reserved worldwide for CEN national Members and for
CENELEC Members.
Contents Page
European foreword . 3

European foreword
The text of ISO/IEC 30111:2019 has been prepared by Technical Committee ISO/IEC JTC 1 "Information
technology” of the International Organization for Standardization (ISO) and has been taken over as
the secretariat of which is held by DIN.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by November 2020, and conflicting national standards
shall be withdrawn at the latest by November 2020.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the
United Kingdom.
Endorsement notice
The text of ISO/IEC 30111:2019 has been approved by CEN as EN ISO/IEC 30111:2020 without any
modification.
INTERNATIONAL ISO/IEC
STANDARD 30111
Second edition
2019-10
Information technology — Security
techniques — Vulnerability handling
processes
Technologies de l'information — Techniques de sécurité — Processus
de traitement de la vulnérabilité
Reference number
ISO/IEC 30111:2019(E)
©
ISO/IEC 2019
ISO/IEC 30111:2019(E)
© ISO/IEC 2019
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: [phone]
Fax: [phone]
Email: [e-mail]
Website: www.iso.org
Published in Switzerland
ii © ISO/IEC 2019 – All rights reserved

ISO/IEC 30111:2019(E)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Abbreviated terms . 1
5 Relationships to other International Standards. 1
5.1 ISO/IEC 29147 . 1
5.2 ISO/IEC 27034 (all parts) . 2
5.3 ISO/IEC 27036-3 . 2
5.4 ISO/IEC 15408-3 . 3
6 Policy and organizational framework . 3
6.1 General . 3
6.2 Leadership . 3
6.2.1 Leadership and commitment . 3
6.2.2 Policy . 3
6.2.3 Organizational roles, responsibilities, and authorities . 4
6.3 Vulnerability handling policy development . 4
6.4 Organizational framework development . 4
6.5 Vendor CSIRT or PSIRT . 5
6.5.1 General. 5
6.5.2 PSIRT mission . 5
6.5.3 PSIRT responsibilities . 5
6.5.4 Staff capabilities . 6
6.6 Responsibilities of the product business division . 6
6.7 Responsibilities of customer support and public relations. 7
6.8 Legal consultation . 7
7 Vulnerability handling process . 7
7.1 Vulnerability handling phases . 7
7.1.1 General. 7
7.1.2 Preparation . 8
7.1.3 Receipt . 8
7.1.4 Verification . 9
7.1.5 Remediation development .10
7.1.6 Release .10
7.1.7 Post-release .10
7.2 Process monitoring .11
7.3 Confidentiality of vulnerability information .11
8 Supply chain considerations .11
Bibliography .13
© ISO/IEC 2019 – All rights reserved iii

ISO/IEC 30111:2019(E)
Foreword
ISO (the International Organization for Standardization) and IEC (the International Electrotechnical
Commission) form the specialized system for worldwide standardization. National bodies that
are members of ISO or IEC participate in the development of International Standards through
technical committees established by the respective organization to deal with particular fields of
technical activity. ISO and IEC technical committees collaborate in fields of mutual interest. Other
international organizations, governmental and non-governmental, in liaison with ISO and IEC, also
take part in the work.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for
the different types of document should be noted. This document was drafted in accordance with the
edito
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