ISO/IEC 16680:2012

Information technology — The Open Group Service Integration Maturity Model (OSIMM)

ISO/IEC 16680:2012 is The Open Group Service Integration Maturity Model (OSIMM). It specifies a model against which the degree of service integration maturity of an organization can be assessed, and a process for assessing the current and desired degree of service integration maturity of an organization, using the model.

Technologies de l'information — Modèle de maturité d'intégration du service de groupe ouvert (OSIMM)

General Information

• Status: Published
• Publication Date: 01-May-2012
• ICS: 37.100.10 - Reproduction equipment
• Technical Committee: ISO/IEC JTC 1 - Information technology
• Drafting Committee: ISO/IEC JTC 1 - Information technology
• Current Stage: 9093 - International Standard confirmed
• Due Date: 21-Feb-2025
• Completion Date: 21-Feb-2025

Standards Content (Sample)

INTERNATIONAL ISO/IEC
STANDARD 16680
First edition
2012-05-01
Information technology — The Open
Group Service Integration Maturity Model
(OSIMM)
Technologies de l'information — Modèle de maturité d'intégration du
service de groupe ouvert (OSIMM)

Reference number
©
ISO/IEC 2012
©  ISO/IEC 2012
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means,
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ii © ISO/IEC 2012 – All rights reserved

Foreword
ISO (the International Organization for Standardization) and IEC (the International Electrotechnical
Commission) form the specialized system for worldwide standardization. National bodies that are members of
ISO or IEC participate in the development of International Standards through technical committees
established by the respective organization to deal with particular fields of technical activity. ISO and IEC
technical committees collaborate in fields of mutual interest. Other international organizations, governmental
and non-governmental, in liaison with ISO and IEC, also take part in the work. In the field of information
technology, ISO and IEC have established a joint technical committee, ISO/IEC JTC 1.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of the joint technical committee is to prepare International Standards. Draft International
Standards adopted by the joint technical committee are circulated to national bodies for voting. Publication as
an International Standard requires approval by at least 75 % of the national bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. ISO and IEC shall not be held responsible for identifying any or all such patent rights.
ISO/IEC 16680 was prepared by The Open Group and was adopted, under the PAS procedure, by Joint
Technical Committee ISO/IEC JTC 1, Information technology, in parallel with its approval by national bodies of
ISO and IEC.
© ISO/IEC 2012 – All rights reserved iii

Open Group Standard
The Open Group Service Integration Maturity Model (OSIMM)
Version 2
Standardization with special permission of The Open Group.
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Technical Standard
The Open Group Service Integration Maturity Model (OSIMM), Version 2
ISBN: TBA
Document Number: TBA
Published by The Open Group, .

Comments relating to the material contained in this document may be submitted to:
The Open Group, Apex Plaza, Forbury Road, Reading, Berkshire, RG1 1AX, United Kingdom
or by electronic mail to: [e-mail]
ii Technical Standard (2012)
Contents
1  Introduction . 1
1.1  Objective . 1
1.2  Overview . 1
1.3  Conformance . 2
1.4  Terminology. 3
1.5  Future Directions . 7
2  The Model . 8
2.1  Overview . 8
2.2  Maturity Levels . 10
2.2.1  Level 1: Silo . 10
2.2.2  Level 2: Integrated . 10
2.2.3  Level 3: Componentized. 10
2.2.4  Level 4: Service . 10
2.2.5  Level 5: Composite Services . 11
2.2.6  Level 6: Virtualized Services . 11
2.2.7  Level 7: Dynamically Re-Configurable Services . 11
2.3  Dimensions . 12
2.3.1  Business . 12
2.3.2  Organization & Governance . 12
2.3.3  Method. 12
2.3.4  Application . 12
2.3.5  Architecture . 12
2.3.6  Information . 13
2.3.7  Infrastructure & Management . 13
2.4  Service Foundation Levels . 13
2.5  Assessment Questions and Maturity Indicators by Dimension . 13
2.5.1  Service Maturity Assessment Questions . 13
2.5.2  Maturity Indicators-to-Assessment Question Mapping . 14
2.6  Extending the Base OSIMM Model . 14
3  Business Dimension: Base Model . 16
3.1  Business Dimension: Base Model Maturity Indicator . 16
3.2  Business Dimension: Assessment Questions . 16
3.3  Business Dimension: Maturity Indicator-to-Attribute Mapping . 17
4  Organization & Governance Dimension: Base Model . 20
4.1  Organization & Governance Dimension: Base Model Maturity
Indicator . 20
4.2  Organization & Governance Dimension: Assessment Questions . 21
4.3  Organization & Governance Dimension: Maturity Indicator-to-
Attribute Mapping . 21
5  Method Dimension: Base Model . 25
The Open Group Service Integration Maturity Model (OSIMM), Version 2 iii

5.1  Method Dimension: Base Model Maturity Indicator . 25
5.2  Method Dimension: Assessment Questions . 26
5.3  Method Dimension: Maturity Indicator-to-Attribute Mapping . 26
6  Application Dimension: Base Model. 30
6.1  Application Dimension: Base Model Maturity Indicator . 30
6.2  Application Dimension: Assessment Questions . 31
6.3  Application Dimension: Maturity Indicator-to-Attribute
Mapping . 31
7  Architecture Dimension: Base Model . 36
7.1  Architecture Dimension: Base Model Maturity Indicator . 36
7.2  Architecture Dimension: Assessment Questions . 37
7.3  Architecture Dimension: Maturity Indicator-to-Attribute
Mapping . 37
8  Information Dimension: Base Model . 40
8.1  Information Dimension: Base Model Maturity Indicator . 40
8.2  Information Dimension: Assessment Questions . 41
8.3  Information Dimension: Maturity Indicator-to-Attribute
Mapping . 42
9  Infrastructure & Management Dimension: Base Model . 45
9.1  Infrastructure & Management Dimension: Base Model Maturity
Indicator . 45
9.2  Infrastructure & Management Dimension: Assessment
Questions . 46
9.3  Infrastructure & Management Dimension: Maturity Indicator-to-
Attribute Mapping . 46
10  The OSIMM Assessment Method . 50
10.1  Overview . 50
10.2  OSIMM Assessment Steps . 51
10.2.1  Identify the Pain-Points, Scope, and Business Goals . 51
10.2.2  Extend the OSIMM Model . 52
10.2.3  Assess Current State . 52
10.2.4  Determine Future State . 52
10.2.5  Identify the Gaps and Determine the Roadmap . 52
A  Example Assessment . 54
A.1  Business Objective . 54
A.2  Analysis . 54
A.3  Recommendations . 55
B  Benefits of Moving to Higher Maturity Levels . 59
B.1  From Silo to Integrated . 59
B.2  From Integrated to Componentized . 59
B.3  From Componentized to Services . 59
B.4  From Services to Composite Services . 60
B.5  From Composite Services to Virtualized Services . 60
iv Technical Standard (2012)
B.6  From Virtualized Services to Dynamically Re-Configurable
Services . 60
C  Relationship to Other SOA Standards . 61
D  Relationship to Other International Standards . 64
D.1  SC38 . 64
D.2  SC7 . 64

The Open Group Service Integration Maturity Model (OSIMM), Version 2 v

Preface
The Open Group
The Open Group is a vendor-neutral and technology-neutral consortium, whose vision of
Boundaryless Information Flow™ will enable access to integrated information within and
between enterprises based on open standards and global interoperability. The Open Group works
with customers, suppliers, consortia,
...