ISO/IEC 21117:2012
(Main)Information technology — Office equipment — Copying machines and multi-function devices — Information to be included in specification sheets and related test methods
Information technology — Office equipment — Copying machines and multi-function devices — Information to be included in specification sheets and related test methods
ISO/IEC 21117:2012 specifies the information to be listed in specification sheets for electrophotographic digital copying machines and multi-function devices.
Technologies de l'information — Machines de bureau — Machines copiantes et dispositifs multifonctionnels — Information à inclure dans les feuilles de spécifications et les méthodes relatives d'essai
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INTERNATIONAL ISO/IEC
STANDARD 21117
Second edition
2012-06-15
Information technology — Office
equipment — Copying machines and
multi-function devices — Information to
be included in specification sheets and
related test methods
Technologies de l'information — Machines de bureau — Machines
copiantes et dispositifs multifonctionnels — Information à inclure dans
les feuilles de spécifications et les méthodes relatives d'essai
Reference number
©
ISO/IEC 2012
© ISO/IEC 2012
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or
ISO's member body in the country of the requester.
ISO copyright office
Case postale 56 CH-1211 Geneva 20
Tel. + 41 22 749 01 11
Fax + 41 22 749 09 47
E-mail copyright@iso.org
Web www.iso.org
Published in Switzerland
ii © ISO/IEC 2012 – All rights reserved
Contents Page
Foreword . iv
1 Scope . 1
2 Normative references . 1
3 Information to be included in specification sheets . 1
4 Specification sheets . 2
4.1 Main unit . 2
4.2 Option devices . 2
4.3 Extended functions . 2
5 Test and measurement methods . 2
5.1 Test and measurement conditions . 2
5.2 Test and measurement methods . 2
Annex A (informative) Specification sheets for copying machines and multi-function devices
(main units) . 21
Annex B (informative) Specification sheets for document feeders . 23
Annex C (informative) Specification sheets for auxiliary paper-supply devices . 24
Annex D (informative) Specification sheets for sorters . 25
Annex E (informative) Specification sheets for finishers . 26
Annex F (informative) Specification sheets for scanner functions . 27
Annex G (informative) Specification sheets for printer functions . 28
Annex H (informative) Specification sheets for facsimile functions . 29
Annex I (informative) Specification sheets for Internet facsimile functions (including e-mail
transmission functions) . 30
Bibliography . 31
© ISO/IEC 2012 – All rights reserved iii
Foreword
ISO (the International Organization for Standardization) and IEC (the International Electrotechnical
Commission) form the specialized system for worldwide standardization. National bodies that are members of
ISO or IEC participate in the development of International Standards through technical committees
established by the respective organization to deal with particular fields of technical activity. ISO and IEC
technical committees collaborate in fields of mutual interest. Other international organizations, governmental
and non-governmental, in liaison with ISO and IEC, also take part in the work. In the field of information
technology, ISO and IEC have established a joint technical committee, ISO/IEC JTC 1.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of the joint technical committee is to prepare International Standards. Draft International
Standards adopted by the joint technical committee are circulated to national bodies for voting. Publication as
an International Standard requires approval by at least 75 % of the national bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. ISO and IEC shall not be held responsible for identifying any or all such patent rights.
ISO/IEC 21117 was prepared by Joint Technical Committee ISO/IEC JTC 1, Information technology,
Subcommittee SC 28, Office equipment.
This second edition cancels and replaces the first edition (ISO/IEC 21117:2005), which has been technically
revised.
iv © ISO/IEC 2012 – All rights reserved
INTERNATIONAL STANDARD ISO/IEC 21117:2012(E)
Information technology — Office equipment — Copying
machines and multi-function devices — Information to be
included in specification sheets and related test methods
1 Scope
This International Standard specifies the information to be listed in specification sheets for electrophotographic
digital copying machines and multi-function devices. The intention of this International Standard is to allow
purchasers and users to compare the characteristics of different models of copying machines and multi-
function devices so that they can more easily select copying machines and multi-function devices that meet
their requirements.
2 Normative references
The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.
ISO 7779:2010, Acoustics — Measurement of airborne noise emitted by information technology and
telecommunications equipment
ISO 9296:1988, Acoustics — Declared noise emission values of computer and business equipment
ISO/IEC 24734, Information technology — Office equipment — Method for measuring digital printing
productivity
ISO/IEC 24735, Information technology — Office equipment — Method for measuring digital copying
productivity
ISO/IEC 29183, Information technology — Office equipment — Method for measuring digital copying
productivity of a single one-sided original
3 Information to be included in specification sheets
Table 1 defines a name and a short description for each parameter entry. These constitute the information to
be included in specification sheets. Furthermore, test and measurement methods are defined for parameters
where applicable in the “Definitions and methods of measurement” column. Specification sheets shall use the
parameter names listed in Table 1. Specification sheets must include all applicable parameters in the given
order. Parameters that do not function, however, may be omitted.
NOTE When extracting parameters and specification values from specification sheets for use in catalogs, there are
no particular provisions on the parameter numbers or on the order in which the parameters are listed.
© ISO/IEC 2012 – All rights reserved 1
4 Specification sheets
4.1 Main unit
Refer to Annex A.
4.2 Option devices
a) document feeder: refer to Annex B.
b) auxiliary paper-supply devices: refer to Annex C.
c) sorters: refer to Annex D.
d) finishers: refer to Annex E.
4.3 Extended functions
a) scanner function: refer to Annex F.
b) printer function: refer to Annex G.
c) facsimile function: refer to Annex H.
d) e-mail / internet facsimile function: refer to Annex I.
5 Test and measurement methods
5.1 Test and measurement conditions
The test environment, including temperature and humidity, shall be within the ranges recommended by the
manufacturer for operating the device. If no recommendation is available, the following ranges shall apply.
Temperature: 23 ° C ± 5 ° C
Relative humidity: (50 ± 20) %
Supply voltage: rated input voltage
Supply frequency: rated frequency
Paper size: A4
Paper weight: 60 g/m2 to 90 g/m2
If a different paper size other than A4 is used, the size should be stated in the specification sheets. The paper
used in the tests should be conditioned under the environmental conditions given above.
5.2 Test and measurement methods
Test and measurement method for each parameter is specified in Table 1.
2 © ISO/IEC 2012 – All rights reserved
Table 1 — Parameters to be included in specification sheets
Parameter Description of the entry Definitions and methods of
Remarks and examples measurement
1 Main unit Refer to Annex A.
1.1 Name Product name and model number.
1.2 Type States if the machine is a portable,
desktop, or floor-standing (console)
type and if the machine is an all-in-
one or multi-component type.
1.3 Copying method Analog or digital
1.4 Colour States if single-colour or full-colour
copying is supported for machines
that support colour copying.
1.5 Type of photoreceptor Organic material, a-Si or Selenium.
1.6 Scanning light source States the type of light source used
for scanning and its rated power
consumption in watts.
1.7 Type of platen Moving or stationary.
If no platen is provided and the
original is fed into the machine by
hand or with a document carrier,
indicate the platen as “feed-through”.
1.8 Scanning method States the method by which originals
are scanned and the type of scanning
device.
1.9 Writing method States the method by which the latent
image is written to the photoreceptor.
1.10 Developing method Mono or dual components.
1.11 Copy density adjustment Manual or automatic.
If manual, indicate the adjustment
method, such as continuous or
discrete.
1.12 Fixing method Heat-roller, flash, oven, or pressure
fixing.
1.13 Paper-supply device/paper- States the paper-supply method
supply capacity (automatic or manual) and the
number of cassettes, decks, and
trays (attached to the main unit).
Also, indicate the loading capacity in
sheets for each cassette, deck, and
tray for a defined paper weight (in
g/m2). If there are multiple pickup
trays, indicate the loading capacity
for each pickup tray. For machines
that use roll sheets, list the width and
length of roll sheets.
© ISO/IEC 2012 – All rights reserved 3
Table 1 (continued)
Parameter Description of the entry Definitions and methods of
Remarks and examples measurement
States the main and sub scanning
1.14 Scanning resolution
resolutions as needed, expressed in
“dpi” or “dpi (number of dots/25.4
mm)”.
Example:
Optical resolution:1,200 x 1200 dpi
1.15 Writing resolution States the main and sub write
resolution, expressed in “dpi” or “dpi
(number of dots / 25.4 mm)”. Writing
resolution equals to the print engine's
native addressability.
Example:
1,200 x 1200 dpi
1.16 Scan colours The tones may be specified if they
vary when the machine operates in
copying mode.
Example:
24-bit colour (8-bits per colour plane)
1.17 Acceptable originals Lists sheets, books, computer forms,
and other acceptable originals.
1.18 Copy paper Indicates any specially processed
copy paper that is used.
Also, states the paper weight that
can be transported in the machine.
The recommended unit is g/m2.
1.19 Original sizes States the maximum size in
millimeters. The specification sheet
should indicate any limitations on the
thickness of originals as well as the
maximum weight that can be placed
on the platen.
1.20 Copying dimensions States the maximum and minimum
dimensions that can be copied in
millimeters.
If the copying size varies by the
paper-supply method (manual or
automatic), this is indicated.
1.21 Non-image area Non-image area is the area that The non-image areas at each edge
cannot be copied on when copying shall be indicated. The non-image
an original without margins on a areas shall be measured from the
given paper size. States in top, bottom, and sides of the copy
millimeters the width of the non-copy paper to the image, copied under
area at the top, bottom, and side of normal usage conditions.
the page.
4 © ISO/IEC 2012 – All rights reserved
Table 1 (continued)
Parameter Description of the entry Definitions and methods of
Remarks and examples measurement
1.22 Possible enlargement and Indicates the possible enlargement
reduction and reduction expressed as a
normalized ratio to the length of the
original. The ratio is stated for
enlarged copies, reduced copies, and
direct (1:1) copies to two decimal
places.
Express the error deviation of direct
(1:1) copying as a percent. The
deviation percentage (%) shall be the
maximum deviation, including
variations between machines of the
same model.
1.23 Number of continuous copies Indicates in pages the maximum
number of copies that can be set for
continuous copying when the
machine operates as a copying
machine.
1.24 Continuous copying speed States the number in pages/minute The machine shall be set to copy 11
that can be made under normal copies under normal usage
usage condi
...
INTERNATIONAL ISO/IEC
STANDARD 21117
Second edition
2012-06-15
Information technology — Office
equipment — Copying machines and
multi-function devices — Information to
be included in specification sheets and
related test methods
Technologies de l'information — Machines de bureau — Machines
copiantes et dispositifs multifonctionnels — Information à inclure dans
les feuilles de spécifications et les méthodes relatives d'essai
Reference number
©
ISO/IEC 2012
© ISO/IEC 2012
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or
ISO's member body in the country of the requester.
ISO copyright office
Case postale 56 CH-1211 Geneva 20
Tel. + 41 22 749 01 11
Fax + 41 22 749 09 47
E-mail copyright@iso.org
Web www.iso.org
Published in Switzerland
ii © ISO/IEC 2012 – All rights reserved
Contents Page
Foreword . iv
1 Scope . 1
2 Normative references . 1
3 Information to be included in specification sheets . 1
4 Specification sheets . 2
4.1 Main unit . 2
4.2 Option devices . 2
4.3 Extended functions . 2
5 Test and measurement methods . 2
5.1 Test and measurement conditions . 2
5.2 Test and measurement methods . 2
Annex A (informative) Specification sheets for copying machines and multi-function devices
(main units) . 21
Annex B (informative) Specification sheets for document feeders . 23
Annex C (informative) Specification sheets for auxiliary paper-supply devices . 24
Annex D (informative) Specification sheets for sorters . 25
Annex E (informative) Specification sheets for finishers . 26
Annex F (informative) Specification sheets for scanner functions . 27
Annex G (informative) Specification sheets for printer functions . 28
Annex H (informative) Specification sheets for facsimile functions . 29
Annex I (informative) Specification sheets for Internet facsimile functions (including e-mail
transmission functions) . 30
Bibliography . 31
© ISO/IEC 2012 – All rights reserved iii
Foreword
ISO (the International Organization for Standardization) and IEC (the International Electrotechnical
Commission) form the specialized system for worldwide standardization. National bodies that are members of
ISO or IEC participate in the development of International Standards through technical committees
established by the respective organization to deal with particular fields of technical activity. ISO and IEC
technical committees collaborate in fields of mutual interest. Other international organizations, governmental
and non-governmental, in liaison with ISO and IEC, also take part in the work. In the field of information
technology, ISO and IEC have established a joint technical committee, ISO/IEC JTC 1.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of the joint technical committee is to prepare International Standards. Draft International
Standards adopted by the joint technical committee are circulated to national bodies for voting. Publication as
an International Standard requires approval by at least 75 % of the national bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. ISO and IEC shall not be held responsible for identifying any or all such patent rights.
ISO/IEC 21117 was prepared by Joint Technical Committee ISO/IEC JTC 1, Information technology,
Subcommittee SC 28, Office equipment.
This second edition cancels and replaces the first edition (ISO/IEC 21117:2005), which has been technically
revised.
iv © ISO/IEC 2012 – All rights reserved
INTERNATIONAL STANDARD ISO/IEC 21117:2012(E)
Information technology — Office equipment — Copying
machines and multi-function devices — Information to be
included in specification sheets and related test methods
1 Scope
This International Standard specifies the information to be listed in specification sheets for electrophotographic
digital copying machines and multi-function devices. The intention of this International Standard is to allow
purchasers and users to compare the characteristics of different models of copying machines and multi-
function devices so that they can more easily select copying machines and multi-function devices that meet
their requirements.
2 Normative references
The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.
ISO 7779:2010, Acoustics — Measurement of airborne noise emitted by information technology and
telecommunications equipment
ISO 9296:1988, Acoustics — Declared noise emission values of computer and business equipment
ISO/IEC 24734, Information technology — Office equipment — Method for measuring digital printing
productivity
ISO/IEC 24735, Information technology — Office equipment — Method for measuring digital copying
productivity
ISO/IEC 29183, Information technology — Office equipment — Method for measuring digital copying
productivity of a single one-sided original
3 Information to be included in specification sheets
Table 1 defines a name and a short description for each parameter entry. These constitute the information to
be included in specification sheets. Furthermore, test and measurement methods are defined for parameters
where applicable in the “Definitions and methods of measurement” column. Specification sheets shall use the
parameter names listed in Table 1. Specification sheets must include all applicable parameters in the given
order. Parameters that do not function, however, may be omitted.
NOTE When extracting parameters and specification values from specification sheets for use in catalogs, there are
no particular provisions on the parameter numbers or on the order in which the parameters are listed.
© ISO/IEC 2012 – All rights reserved 1
4 Specification sheets
4.1 Main unit
Refer to Annex A.
4.2 Option devices
a) document feeder: refer to Annex B.
b) auxiliary paper-supply devices: refer to Annex C.
c) sorters: refer to Annex D.
d) finishers: refer to Annex E.
4.3 Extended functions
a) scanner function: refer to Annex F.
b) printer function: refer to Annex G.
c) facsimile function: refer to Annex H.
d) e-mail / internet facsimile function: refer to Annex I.
5 Test and measurement methods
5.1 Test and measurement conditions
The test environment, including temperature and humidity, shall be within the ranges recommended by the
manufacturer for operating the device. If no recommendation is available, the following ranges shall apply.
Temperature: 23 ° C ± 5 ° C
Relative humidity: (50 ± 20) %
Supply voltage: rated input voltage
Supply frequency: rated frequency
Paper size: A4
Paper weight: 60 g/m2 to 90 g/m2
If a different paper size other than A4 is used, the size should be stated in the specification sheets. The paper
used in the tests should be conditioned under the environmental conditions given above.
5.2 Test and measurement methods
Test and measurement method for each parameter is specified in Table 1.
2 © ISO/IEC 2012 – All rights reserved
Table 1 — Parameters to be included in specification sheets
Parameter Description of the entry Definitions and methods of
Remarks and examples measurement
1 Main unit Refer to Annex A.
1.1 Name Product name and model number.
1.2 Type States if the machine is a portable,
desktop, or floor-standing (console)
type and if the machine is an all-in-
one or multi-component type.
1.3 Copying method Analog or digital
1.4 Colour States if single-colour or full-colour
copying is supported for machines
that support colour copying.
1.5 Type of photoreceptor Organic material, a-Si or Selenium.
1.6 Scanning light source States the type of light source used
for scanning and its rated power
consumption in watts.
1.7 Type of platen Moving or stationary.
If no platen is provided and the
original is fed into the machine by
hand or with a document carrier,
indicate the platen as “feed-through”.
1.8 Scanning method States the method by which originals
are scanned and the type of scanning
device.
1.9 Writing method States the method by which the latent
image is written to the photoreceptor.
1.10 Developing method Mono or dual components.
1.11 Copy density adjustment Manual or automatic.
If manual, indicate the adjustment
method, such as continuous or
discrete.
1.12 Fixing method Heat-roller, flash, oven, or pressure
fixing.
1.13 Paper-supply device/paper- States the paper-supply method
supply capacity (automatic or manual) and the
number of cassettes, decks, and
trays (attached to the main unit).
Also, indicate the loading capacity in
sheets for each cassette, deck, and
tray for a defined paper weight (in
g/m2). If there are multiple pickup
trays, indicate the loading capacity
for each pickup tray. For machines
that use roll sheets, list the width and
length of roll sheets.
© ISO/IEC 2012 – All rights reserved 3
Table 1 (continued)
Parameter Description of the entry Definitions and methods of
Remarks and examples measurement
States the main and sub scanning
1.14 Scanning resolution
resolutions as needed, expressed in
“dpi” or “dpi (number of dots/25.4
mm)”.
Example:
Optical resolution:1,200 x 1200 dpi
1.15 Writing resolution States the main and sub write
resolution, expressed in “dpi” or “dpi
(number of dots / 25.4 mm)”. Writing
resolution equals to the print engine's
native addressability.
Example:
1,200 x 1200 dpi
1.16 Scan colours The tones may be specified if they
vary when the machine operates in
copying mode.
Example:
24-bit colour (8-bits per colour plane)
1.17 Acceptable originals Lists sheets, books, computer forms,
and other acceptable originals.
1.18 Copy paper Indicates any specially processed
copy paper that is used.
Also, states the paper weight that
can be transported in the machine.
The recommended unit is g/m2.
1.19 Original sizes States the maximum size in
millimeters. The specification sheet
should indicate any limitations on the
thickness of originals as well as the
maximum weight that can be placed
on the platen.
1.20 Copying dimensions States the maximum and minimum
dimensions that can be copied in
millimeters.
If the copying size varies by the
paper-supply method (manual or
automatic), this is indicated.
1.21 Non-image area Non-image area is the area that The non-image areas at each edge
cannot be copied on when copying shall be indicated. The non-image
an original without margins on a areas shall be measured from the
given paper size. States in top, bottom, and sides of the copy
millimeters the width of the non-copy paper to the image, copied under
area at the top, bottom, and side of normal usage conditions.
the page.
4 © ISO/IEC 2012 – All rights reserved
Table 1 (continued)
Parameter Description of the entry Definitions and methods of
Remarks and examples measurement
1.22 Possible enlargement and Indicates the possible enlargement
reduction and reduction expressed as a
normalized ratio to the length of the
original. The ratio is stated for
enlarged copies, reduced copies, and
direct (1:1) copies to two decimal
places.
Express the error deviation of direct
(1:1) copying as a percent. The
deviation percentage (%) shall be the
maximum deviation, including
variations between machines of the
same model.
1.23 Number of continuous copies Indicates in pages the maximum
number of copies that can be set for
continuous copying when the
machine operates as a copying
machine.
1.24 Continuous copying speed States the number in pages/minute The machine shall be set to copy 11
that can be made under normal copies under normal usage
usage condi
...
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