CEN/TC 449 - Quality of care for elderly people in ordinary or residential care facilities
The development of standards for care that is provided for older people regardless of where they live, based on the older person's individual needs and choices. The focus is to promote secure and safe old age care with self-determination and participation for the older person and his/her family and close friends. Focus is also to provide support to the staff in creating an accessible and supportive physical and psychosocial environment that provides the opportunity for maintaining function and meaningful activities for older people as well as ensuring a good work environment for the staff. Old age care is a complex activity that requires a common understanding and cooperation between all the contributory actors to promote and develop the quality of the services. The standard(s) covers services however they are financed. The term care is a comprehensive notion that includes social and nursing care, rehabilitation, service and other related areas. The scope does not include standardization of products (medical devices and associated software), clinical and professional knowledge and the built environment.
Quality of care for elderly people in ordinary or residential care facilities
The development of standards for care that is provided for older people regardless of where they live, based on the older person's individual needs and choices. The focus is to promote secure and safe old age care with self-determination and participation for the older person and his/her family and close friends. Focus is also to provide support to the staff in creating an accessible and supportive physical and psychosocial environment that provides the opportunity for maintaining function and meaningful activities for older people as well as ensuring a good work environment for the staff. Old age care is a complex activity that requires a common understanding and cooperation between all the contributory actors to promote and develop the quality of the services. The standard(s) covers services however they are financed. The term care is a comprehensive notion that includes social and nursing care, rehabilitation, service and other related areas. The scope does not include standardization of products (medical devices and associated software), clinical and professional knowledge and the built environment.
General Information
The services specified in this document are health and social care services for older persons provided by healthcare and social care personnel. This document
- specifies requirements and recommendations for services provided to the older person at home and in care homes, based on the older person's individual needs and preferences to assist self-determination, participation, and a safe and secure old age.
- specifies requirements and recommendations for systematic approaches regarding the service provider’s ability to produce a good quality of care and support for the older person.
- covers services irrespective of the legal form of ownership and whether the service is publicly or privately funded.
- is applicable to care providers, regardless of structure, organization, ownership, size or type of the care services provided.
- can be used by the service provider at all management levels in the organization to plan, lead, implement, maintain, evaluate and improve the quality of the service.
- can be used by the provider for internal audits or self-assessment and/or external parties for certification/accreditation to assess the provider’s ability to meet the older person´s needs and expectations.
- can be used to provide basic information for procurement and education.
- does not cover standardization of medical devices and clinical guidelines.
- Technical specification63 pagesEnglish languagesale 10% offe-Library read for1 day