ASTM E1667-95a(2018)

Standard Classification for Serviceability of an Office Facility for Image to the Public and Occupants

SIGNIFICANCE AND USE
4.1 Each Facility Rating Scale (see Figs. 1-7) in this classification provides a means to estimate the level of serviceability of a building or facility for one topic of serviceability and to compare that level against the level of any other building or facility.  
4.2 This classification can be used for comparing how well different buildings or facilities meet a particular requirement for serviceability. It is applicable despite differences such as location, structure, mechanical systems, age, and building shape.  
4.3 This classification can be used to estimate the amount of variance of serviceability from target or from requirement for a single office facility or within a group of office facilities.  
4.4 This classification can be used to estimate the following:  
4.4.1 Serviceability of an existing facility for uses other than its present use.  
4.4.2 Serviceability (potential) of a facility that has been planned but not yet built.  
4.4.3 Serviceability (potential) of a facility for which remodeling has been planned.  
4.5 Use of this classification does not result in building evaluation or diagnosis. Building evaluation or diagnosis generally requires a special expertise in building engineering or technology and the use of instruments, tools, or measurements.  
4.6 This classification applies only to facilities that are building constructions, or parts thereof. (While this classification may be useful in rating the serviceability of facilities that are not building constructions, such facilities are outside the scope of this classification.)  
4.7 This classification is not intended for, and is not suitable for, use for regulatory purposes, nor for fire hazard assessment nor for fire risk assessment.
SCOPE
1.1 This classification covers pairs of scales for classifying an aspect of the serviceability of an office facility, that is, the capability of an office facility to meet certain possible requirements for image to the public and occupants.  
1.2 Within that aspect of serviceability, each pair of scales, shown in Figs. 1-7, are for classifying one topic of serviceability. Each paragraph in an Occupant Requirement Scale (see Figs. 1-7) summarizes one level of serviceability on that topic, which occupants might require. The matching entry in the Facility Rating Scale (see Figs. 1-7) is a translation of the requirement into a description of certain features of a facility which, taken in combination, indicate that the facility is likely to meet that level of required serviceability.  
FIG. 1 Scale A.11.1 for Exterior Appearance  
FIG. 1 Scale A.11.1 for Exterior Appearance (continued)  
FIG. 2 Scale A.11.2 for Public Lobby of Building  
FIG. 2 Scale A.11.2 for Public Lobby of Building (continued)  
FIG. 3 Scale A.11.3 for Public Spaces Within the Building  
FIG. 3 Scale A.11.3 for Public Spaces Within the Building (continued)  
FIG. 4 Scale A.11.4 for Appearance and Spaciousness of Office Spaces  
FIG. 5 Scale A.11.5 for Finishes and Materials in Office Spaces  
FIG. 6 Scale A.11.6 for Identity Outside the Building  
FIG. 6 Scale A.11.6 for Identity Outside the Building (continued)  
FIG. 7 Scale A.11.7 for Neighborhood and Site  
FIG. 7 Scale A.11.7 for Neighborhood and Site (continued)  
1.3 The entries in the Facility Rating Scale (see Figs. 1-7) are indicative and not comprehensive. They are for quick scanning to estimate approximately, quickly, and economically, how well an office facility is likely to meet the needs of one or another type of occupant group over time. The entries are not for measuring, knowing, or evaluating how an office facility is performing.  
1.4 This classification can be used to estimate the level of serviceability of an existing facility. It can also be used to estimate the serviceability of a facility that has been planned but not yet built, such as one for which single-line drawings and outline specifications have been prepared.  ...

General Information

• Status: Published
• Publication Date: 28-Feb-2018
• ICS: 35.260 - Office machines
• Technical Committee: E06 - Performance of Buildings
• Drafting Committee: E06.25 - Whole Buildings and Facilities

Relations

• Replaces: ASTM E1667-95a(2012) - Standard Classification for Serviceability of an Office Facility for Image to the Public and Occupants
• Effective Date: 01-Mar-2018
• Refers: ASTM E631-15 - Standard Terminology of Building Constructions
• Effective Date: 01-Mar-2015
• Refers: ASTM E631-14 - Standard Terminology of Building Constructions
• Effective Date: 01-Nov-2014
• Refers: ASTM E1679-13 - Standard Practice for Setting the Requirements for the Serviceability of a Building or Building-Related Facility, and for Determining What Serviceability is Provided or Proposed
• Effective Date: 01-Oct-2013
• Refers: ASTM E1679-95(2012) - Standard Practice for Setting the Requirements for the Serviceability of a Building or Building-Related Facility
• Effective Date: 01-Apr-2012
• Refers: ASTM E631-06 - Standard Terminology of Building Constructions
• Effective Date: 01-Jun-2006
• Refers: ASTM E1679-95(2005) - Standard Practice for Setting the Requirements for the Serviceability of a Building or Building-Related Facility
• Effective Date: 01-May-2005
• Refers: ASTM E1334-95(2005) - Standard Practice for Rating the Serviceability of a Building or Building-Related Facility
• Effective Date: 01-May-2005
• Refers: ASTM E631-93a(1998)e1 - Standard Terminology of Building Constructions
• Effective Date: 28-Jul-2000
• Refers: ASTM E1679-95(1999) - Standard Practice for Setting the Requirements for the Serviceability of a Building or Building-Related Facility
• Effective Date: 10-Oct-1999
• Refers: ASTM E1334-95(1999) - Standard Practice for Rating the Serviceability of a Building or Building-Related Facility
• Effective Date: 10-Oct-1999
• Referred By: ASTM E1765-16(2023) - Standard Practice for Applying Analytical Hierarchy Process (AHP) to Multiattribute Decision Analysis of Investments Related to Projects, Products, and Processes
• Effective Date: 01-Mar-2018
• Referred By: ASTM E1700-16 - Standard Classification for Serviceability of an Office Facility for Structure and Building Envelope<rangeref></rangeref >
• Effective Date: 01-Mar-2018

Overview

ASTM E1667-95a(2018), Standard Classification for Serviceability of an Office Facility for Image to the Public and Occupants, establishes a systematic approach for classifying the serviceability of office facilities specifically regarding their image as perceived by both the public and occupants. This standard provides pairs of scales that reflect how well a given office facility meets key requirements for serviceability, focusing on the building’s appearance, finishes, public spaces, and related factors. The classification enables professionals to quickly estimate and compare the serviceability of both existing and planned office buildings, supporting informed decisions during facility management, design, or renovation processes.

Key Topics

ASTM E1667-95a(2018) addresses several core aspects of office facility serviceability for image, including:

• Exterior Appearance: Evaluates how the building's outside appearance contributes to its overall image.
• Public Lobby: Assesses the functionality and visual appeal of the building’s primary public entry space.
• Public Spaces Within the Building: Reviews locations such as hallways and common areas that influence occupant and visitor impressions.
• Appearance and Spaciousness of Office Spaces: Considers the aesthetic and spatial qualities within office areas.
• Finishes and Materials in Office Spaces: Examines the quality and appropriateness of materials and finishes used in office environments.
• Identity Outside the Building: Evaluates signage, wayfinding, and how easily the facility can be located or identified externally.
• Neighborhood and Site Context: Takes into account the relationship of the facility to its surroundings, accessibility, and site conditions.

Each topic is paired with two scales:

• Occupant Requirement Scale: Summarizes varying levels of serviceability as they might be required by different occupant groups.
• Facility Rating Scale: Lists features or attributes of the facility likely to meet corresponding serviceability requirements.

Applications

This ASTM classification standard delivers practical benefits across various scenarios:

• Comparative Analysis: Enables to compare how different office facilities meet specific serviceability requirements despite variations in age, location, structure, or design.
• Facility Planning and Assessment: Useful for estimating the serviceability of both existing assets and planned developments, including preliminary building designs or facilities scheduled for remodel.
• Portfolio Management: Assists facility managers and owners in identifying variances from target requirements across multiple buildings within a property portfolio.
• Preliminary Evaluation: Facilitates quick, economical assessment without specialized expertise-ideal for scoping projects, prioritizing improvements, or shortlisting candidate buildings.
• Identifying Serviceability Gaps: Helps to estimate potential shortfalls relative to occupant expectations, contributing to enhanced occupant satisfaction and improved facility image.

Note: This standard does not provide methods for building evaluation, diagnosis, or regulatory compliance. Specialized expertise and additional standards are required for technical assessments or regulatory purposes.

Related Standards

Several other standards and guidelines complement the use of ASTM E1667-95a(2018):

• ASTM E631: Terminology of Building Constructions, offering definitions critical for consistent communication.
• ASTM E1334: Practice for Rating the Serviceability of a Building or Building-Related Facility (Withdrawn), provides procedural context.
• ASTM E1679: Practice for Setting Requirements and Measuring Serviceability of Buildings.
• ISO 6240: International Standard on Performance Standards in Building-Contents and Presentation.

Keywords

facility serviceability, office buildings, public image, occupant requirements, facility rating scale, building appearance, public spaces, finishes and materials, neighborhood context, ASTM standards, office facility evaluation, serviceability classification

Standards Content (Sample)

This international standard was developed in accordance with internationally recognized principles on standardization established in the Decision on Principles for the
Development of International Standards, Guides and Recommendations issued by the World Trade Organization Technical Barriers to Trade (TBT) Committee.
Designation:E1667 −95a (Reapproved 2018)
Standard Classification for
Serviceability of an Office Facility for Image to the Public
1,2
and Occupants
This standard is issued under the fixed designation E1667; the number immediately following the designation indicates the year of
original adoption or, in the case of revision, the year of last revision. A number in parentheses indicates the year of last reapproval. A
superscript epsilon (´) indicates an editorial change since the last revision or reapproval.
1. Scope E1334. The scales in this classification are complimentary to
and compatible with Practice E1334. Each requires the other.
1.1 This classification covers pairs of scales for classifying
an aspect of the serviceability of an office facility, that is, the 1.6 The values stated in SI units are to be regarded as
capability of an office facility to meet certain possible require- standard. No other units of measurement are included in this
ments for image to the public and occupants. standard.
1.7 This international standard was developed in accor-
1.2 Within that aspect of serviceability, each pair of scales,
dance with internationally recognized principles on standard-
shown in Figs. 1-7, are for classifying one topic of serviceabil-
ization established in the Decision on Principles for the
ity. Each paragraph in an Occupant Requirement Scale (see
Development of International Standards, Guides and Recom-
Figs. 1-7) summarizes one level of serviceability on that topic,
mendations issued by the World Trade Organization Technical
which occupants might require. The matching entry in the
Barriers to Trade (TBT) Committee.
Facility Rating Scale (see Figs. 1-7) is a translation of the
requirement into a description of certain features of a facility
2. Referenced Documents
which, taken in combination, indicate that the facility is likely
to meet that level of required serviceability.
2.1 ASTM Standards:
E631 Terminology of Building Constructions
1.3 The entries in the Facility Rating Scale (see Figs. 1-7)
E1334 Practice for Rating the Serviceability of a Building or
are indicative and not comprehensive. They are for quick
Building-Related Facility (Withdrawn 2013)
scanningtoestimateapproximately,quickly,andeconomically,
E1679 Practice for Setting the Requirements for the Service-
how well an office facility is likely to meet the needs of one or
ability of a Building or Building-Related Facility, and for
another type of occupant group over time. The entries are not
Determining What Serviceability is Provided or Proposed
for measuring, knowing, or evaluating how an office facility is
2.2 ISO Document:
performing.
ISO 6240 International Standard, Performance Standards in
1.4 This classification can be used to estimate the level of
Building—Contents and Presentation
serviceability of an existing facility. It can also be used to
estimate the serviceability of a facility that has been planned
3. Terminology
but not yet built, such as one for which single-line drawings
3.1 Definitions:
and outline specifications have been prepared.
3.1.1 facility—a physical setting used to serve a specific
1.5 This classification indicates what would cause a facility
purpose. E631
to be rated at a certain level of serviceability but does not state
3.1.1.1 Discussion—A facility may be within a building, a
how to conduct a serviceability rating nor how to assign a
whole building, or a building with its site and surrounding
serviceability score. That information is found in Practice
environment; or it may be a construction that is not a building.
The term encompasses both the physical object and its use.
This classification is under the jurisdiction of ASTM Committee E06 on
Performance of Buildings and is the direct responsibility of Subcommittee E06.25
on Whole Buildings and Facilities. For referenced ASTM standards, visit the ASTM website, www.astm.org, or
Current edition approved March 1, 2018. Published March 2018. Originally contact ASTM Customer Service at [e-mail]. For Annual Book of ASTM
approved in 1995. Last previous edition approved in 2012 as E1667 – 95a (2012). Standards volume information, refer to the standard’s Document Summary page on
DOI: 10.1520/E1667-95AR18. the ASTM website.
2 4
Portions of this document are based on material originally prepared by the The last approved version of this historical standard is referenced on
International Centre for Facilities (ICF) and © 1993 by ICF and Minister of Public www.astm.org.
Works and Government Services Canada. Their cooperation in the development of Available from American National Standards Institute (ANSI), 25 W. 43rd St.,
this standard is acknowledged. 4th Floor, New York, NY 10036, http://www.ansi.org.
Copyright © ASTM International, 100 Barr Harbor Drive, PO Box C700, West Conshohocken, PA 19428-2959. United States
E1667−95a (2018)
FIG. 1Scale A.11.1 for Exterior Appearance
E1667−95a (2018)
FIG. 1 Scale A.11.1 for Exterior Appearance (continued)
E1667−95a (2018)
FIG. 2Scale A.11.2 for Public Lobby of Building
E1667−95a (2018
...