EN ISO/IEC 29184:2023

Information technology - Online privacy notices and consent (ISO/IEC 29184:2020)

ISO/IEC 29184 specifies controls which shape the content and the structure of online privacy notices as well as the process of asking for consent to collect and process personally identifiable information (PII) from PII principals.
ISO/IEC 29184 is applicable in any online context where a PII controller or any other entity processing PII informs PII principals of processing.

Informationstechnologie - Online-Datenschutzerklärung und Einwilligung (ISO/IEC 29184:2020)

Dieses Dokument legt Maßnahmen fest, um den Inhalt und die Struktur von Online-Datenschutzerklärungen
zu gestalten sowie den Prozess, mit dem die Einwilligung zur Erhebung und Verarbeitung personenbezogener
Daten (pbD) von betroffenen Personen eingeholt wird.
Dieses Dokument ist in jedem Online-Kontext anwendbar, in dem eine verantwortliche Stelle oder eine beliebige
andere Instanz, die pbD verarbeitet, betroffene Personen über diese Verarbeitung informiert.

Technologies de l'information - Déclarations de confidentialité en ligne et les consentements (ISO/IEC 29184:2020)

Informacijska tehnologija - Spletna obvestila o zasebnosti in soglasje (ISO/IEC 29184:2020)

Standard ISO/IEC 29184 določa nadzorne postopke za oblikovanje vsebine in strukture spletnih obvestil o zasebnosti in proces za zahtevanje soglasja za zbiranje in obdelovanje osebno določljivih podatkov (PII) od odgovornih oseb za zadevno področje.
Uporablja se za vse primere v spletnem okolju, kjer upravljavec osebno določljivih podatkov ali druga entiteta, ki obdeluje osebno določljive podatke, obvešča odgovorne osebe za osebno določljive podatke o njihovi obdelavi.

General Information

• Status: Published
• Publication Date: 04-Apr-2023
• ICS: 35.030 - IT Security
• Technical Committee: CEN/CLC/TC 13 - Cybersecurity and Data Protection
• Drafting Committee: CEN/CLC/TC 13 - Cybersecurity and Data Protection
• Current Stage: 6060 - Definitive text made available (DAV) - Publishing
• Start Date: 05-Apr-2023
• Due Date: 12-Jan-2025
• Completion Date: 05-Apr-2023
• Ref Project: SIST EN ISO/IEC 29184:2023 - Information technology - Online privacy notices and consent (ISO/IEC 29184:2020)

Standards Content (Sample)

SLOVENSKI STANDARD
01-julij-2023
Informacijska tehnologija - Spletna obvestila o zasebnosti in soglasje (ISO/IEC
29184:2020)
Information technology - Online privacy notices and consent (ISO/IEC 29184:2020)
Informationstechnologie - Online-Datenschutzerklärung und Einwilligung (ISO/IEC
29184:2020)
Technologies de l'information - Déclarations de confidentialité en ligne et les
consentements (ISO/IEC 29184:2020)
Ta slovenski standard je istoveten z: EN ISO/IEC 29184:2023
ICS:
35.030 Informacijska varnost IT Security
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EUROPEAN STANDARD EN ISO/IEC 29184

NORME EUROPÉENNE
EUROPÄISCHE NORM
April 2023
ICS 35.030
English version
Information technology - Online privacy notices and
consent (ISO/IEC 29184:2020)
Technologies de l'information - Déclarations de Informationstechnologie - Online-
confidentialité en ligne et les consentements (ISO/IEC Datenschutzerklärung und Einwilligung (ISO/IEC
29184:2020) 29184:2020)
This European Standard was approved by CEN on 24 March 2023.

CEN and CENELEC members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for
giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical
references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to
any CEN and CENELEC member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN and CENELEC member into its own language and notified to the CEN-CENELEC
Management Centre has the same status as the official versions.

CEN and CENELEC members are the national standards bodies and national electrotechnical committees of Austria, Belgium,
Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy,
Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of North Macedonia, Romania, Serbia,
Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and United Kingdom.

CEN-CENELEC Management Centre:
Rue de la Science 23, B-1040 Brussels
© 2023 CEN/CENELEC All rights of exploitation in any form and by any means
Ref. No. EN ISO/IEC 29184:2023 E
reserved worldwide for CEN national Members and for
CENELEC Members.
Contents Page
European foreword . 3

European foreword
The text of ISO/IEC 29184:2020 has been prepared by Technical Committee ISO/IEC JTC 1 "Information
technology” of the International Organization for Standardization (ISO) and has been taken over as
Protection” the secretariat of which is held by DIN.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by October 2023, and conflicting national standards shall
be withdrawn at the latest by October 2023.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN-CENELEC shall not be held responsible for identifying any or all such patent rights.
Any feedback and questions on this document should be directed to the users’ national standards body.
A complete listing of these bodies can be found on the CEN and CENELEC websites.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and the
United Kingdom.
Endorsement notice
The text of ISO/IEC 29184:2020 has been approved by CEN-CENELEC as EN ISO/IEC 29184:2023
without any modification.
INTERNATIONAL ISO/IEC
STANDARD 29184
First edition
2020-06
Information technology — Online
privacy notices and consent
Technologies de l'information — Déclarations de confidentialité en
ligne et les consentements
Reference number
ISO/IEC 29184:2020(E)
©
ISO/IEC 2020
ISO/IEC 29184:2020(E)
© ISO/IEC 2020
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: [phone]
Fax: [phone]
Email: [e-mail]
Website: www.iso.org
Published in Switzerland
ii © ISO/IEC 2020 – All rights reserved

ISO/IEC 29184:2020(E)
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Symbols and abbreviated terms . 2
5 General requirements and recommendations . 2
5.1 Overall objective . 2
5.2 Notice . 2
5.2.1 General. 2
5.2.2 Providing notice obligation . 2
5.2.3 Appropriate expression . 3
5.2.4 Multi-lingual notice . 3
5.2.5 Appropriate timing . 3
5.2.6 Appropriate locations . 4
5.2.7 Appropriate form . 4
5.2.8 Ongoing reference . . . 5
5.2.9 Accessibility . 5
5.3 Contents of notice . 5
5.3.1 General. 5
5.3.2 Purpose description . 5
5.3.3 Presentation of purpose description . 6
5.3.4 Identification of the PII controller . 6
5.3.5 PII collection . 6
5.3.6 Collection method . 7
5.3.7 Timing and location of the PII collection . 7
5.3.8 Method of use . 8
5.3.9 Geo-location of, and legal jurisdiction over, stored PII . 8
5.3.10 Third-party transfer . 8
5.3.11 Retention period . 9
5.3.12 Participation of PII principal . 9
5.3.13 Inquiry and complaint. 9
5.3.14 Information about accessing the choices made for consent .10
5.3.15 Basis for processing .10
5.3.16 Risks .10
5.4 Consent .11
5.4.1 General.11
5.4.2 Identification of whether consent is appropriate .11
5.4.3 Informed and freely given consent .11
5.4.4 Providing the information about which account the PII principal is using .12
5.4.5 Independence from other consent .12
5.4.6 Separate consent to necessary and optional elements of PII .13
5.4.7 Frequency .13
5.4.8 Timeliness.13
5.5 Change of conditions .13
5.5.1 General.13
5.5.2 Renewing notice .14
5.5.3 Renewing consent .14
Annex
...