ISO/IEC DIS 23127-1

Information technology -- Learning, education, and training -- Metadata for facilitators of online learning

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DRAFT INTERNATIONAL STANDARD
ISO/IEC DIS 23127-1
ISO/IEC JTC 1/SC 36 Secretariat: KATS
Voting begins on: Voting terminates on:
2020-04-15 2020-07-08
Information technology — Learning, education, and
training — Metadata for facilitators of online learning —
Part 1:
Framework
ICS: 35.240.90; 03.180
THIS DOCUMENT IS A DRAFT CIRCULATED
FOR COMMENT AND APPROVAL. IT IS
THEREFORE SUBJECT TO CHANGE AND MAY
NOT BE REFERRED TO AS AN INTERNATIONAL
STANDARD UNTIL PUBLISHED AS SUCH.
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BEING ACCEPTABLE FOR INDUSTRIAL,
This document is circulated as received from the committee secretariat.
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WHICH REFERENCE MAY BE MADE IN
Reference number
NATIONAL REGULATIONS.
ISO/IEC DIS 23127-1:2020(E)
RECIPIENTS OF THIS DRAFT ARE INVITED
TO SUBMIT, WITH THEIR COMMENTS,
NOTIFICATION OF ANY RELEVANT PATENT
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PROVIDE SUPPORTING DOCUMENTATION. ISO/IEC 2020
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ISO/IEC DIS 23127-1:2020(E)
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© ISO/IEC 2020

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ISO/IEC DIS 23127-1:2020(E)
Contents Page

Foreword ........................................................................................................................................................................................................................................iv

Introduction ..................................................................................................................................................................................................................................v

1 Scope ................................................................................................................................................................................................................................. 1

2 Normative references ...................................................................................................................................................................................... 1

3 Terms and definitions ..................................................................................................................................................................................... 1

4 Abbreviated terms .............................................................................................................................................................................................. 2

5 Principles governing the development of ISO/IEC 23127 ......................................................................................... 2

5.1 A multipart standard ......................................................................................................................................................................... 2

5.2 Development driven by stakeholders’ requirements and teaching and learning needs ......... 3

5.3 Data Privacy ............................................................................................................................................................................................... 3

5.4 Multilingual equivalencies and multicultural requirement support ........................................................ 3

5.5 User extensions ...................................................................................................................................................................................... 3

6 Specification of Data elements ............................................................................................................................................................... 4

6.1 Introduction .............................................................................................................................................................................................. 4

6.2 Data element specification attributes ................................................................................................................................. 4

6.3 Data element specification: Matrix template ................................................................................................................ 5

6.4 A “Data element specification” example ........................................................................................................................... 5

7 OLF data elements............................................................................................................................................................................................... 6

7.1 Data element ............................................................................................................................................................................................. 6

8 Specification of OLF classes ....................................................................................................................................................................... 6

8.1 Definition of an information class .......................................................................................................................................... 6

8.2 Attributes of an Information Class ......................................................................................................................................... 6

8.3 Information Class specification: Matrix template ..................................................................................................... 6

9 Generic OLF classes ........................................................................................................................................................................................... 6

9.1 IC0000 OLF information ................................................................................................................................................................. 7

9.2 IC0100 personal information ..................................................................................................................................................... 7

9.3 IC0200 occupational history information ....................................................................................................................... 8

9.4 IC0300 facilitation offer information................................................................................................................................... 8

9.5 IC0400 performance history information ....................................................................................................................... 8

9.6 IC0500 academic ability ......... ......................................................................................................................................................... 8

9.7 IC0600 OLF network information .......................................................................................................................................... 9

10 Predefined rule sets .......................................................................................................................................................................................... 9

11 Specification of application profiles ................................................................................................................................................ 9

11.1 Introduction .............................................................................................................................................................................................. 9

11.2 Application profile attributes ..................................................................................................................................................... 9

11.3 DES’s constraints matrix ................................................................................................................................................................ 9

11.4 An “Application Profile” example ............................................................................................................................................ 9

Annex A (informative) OLF information for online facilitation and training ..........................................................11

Bibliography .............................................................................................................................................................................................................................13

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ISO/IEC DIS 23127-1:2020(E)
Foreword

ISO (the International Organization for Standardization) is a worldwide federation of national standards

bodies (ISO member bodies). The work of preparing International Standards is normally carried out

through ISO technical committees. Each member body interested in a subject for which a technical

committee has been established has the right to be represented on that committee. International

organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.

ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of

electrotechnical standardization.

The procedures used to develop this document and those intended for its further maintenance are

described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the

different types of ISO documents should be noted. This document was drafted in accordance with the

editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/ directives).

Attention is drawn to the possibility that some of the elements of this document may be the subject of

patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of

any patent rights identified during the development of the document will be in the Introduction and/or

on the ISO list of patent declarations received (see www .iso .org/ patents).

Any trade name used in this document is information given for the convenience of users and does not

constitute an endorsement.

For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and

expressions related to conformity assessment, as well as information about ISO's adherence to the

World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT), see www .iso .org/

iso/ foreword .html.

ISO/IEC 23127-1 was prepared by Joint Technical Committee ISO/IEC JTC1, Information technology,

Subcommittee SC 36, Information technology for learning, education and training.

ISO/IEC 23127 consists of the following parts, under the general title Information technology —

Learning, education and training —Metadata for facilitator of online learning:
— Part 1: Framework
The following parts are under preparation:
— Part 2: Personal Information
— Part 3: Occupational History Information
— Part 4: Facilitation Offer Information
— Part 5: Performance History Information
— Part 6: Academic Ability
— Part 7: OLF network information

Any feedback or questions on this document should be directed to the user’s national standards body. A

complete listing of these bodies can be found at www .iso .org/ members .html.
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ISO/IEC DIS 23127-1:2020(E)
Introduction

With the rapid development of internet and mobile technologies, online learning facilitation is

becoming more and more popular. There are tens of thousands of online facilitation service providers

in the market already, such as companies, agencies or independent facilitators. These online facilitators

may work with f2f or online LET organizations, they may or may not have certificates on facilitation,

teaching or coaching.

An Online Learning Facilitator (OLF) is someone who provides facilitation, tutoring and training

services on different kinds of online platforms or systems. From present practice, services offered by

OLF may include lecturing, coaching tutoring, assessing/evaluating, learning resources design, etc. (see

Annex A.1).

In the process of online and hybrid learning, it is very common to describe who the OLFs are. It is

important to know the contact information, facilitation preference and ability, facilitation service

history, etc. OLF information may be found in or associated with different systems, from online

learning systems, training websites, teacher rating systems to HR information systems in schools and

universities, etc. (see Annex A.2). But different systems only store and use part of this information

according to their business needs and functions.

This standard answers the question on how to describe OLF in various IT systems, and also how to

exchange this information across different platforms. The purpose of this standard is to create a

metadata structure of OLF information to ensure that education IT systems can store and access this

information as needed.

By defining a generic conceptual model, this standard guarantees a high-level semantic interoperability

between bindings of OLF information attributes. In this way, the conversion between different bindings

becomes simple and straightforward.

This standard can be used in different scenarios as the following: (1) developing an OLF information

model for an education IT system; (2) maintaining and exchanging OLF data across different IT

systems; (3) collecting/harvesting OLF information from different IT systems when needed; and (4)

matching OLF to learners in learning management systems according to the services they offered and

their expertise.
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DRAFT INTERNATIONAL STANDARD ISO/IEC DIS 23127-1:2020(E)
Information technology — Learning, education, and
training — Metadata for facilitators of online learning —
Part 1:
Framework
1 Scope

The purpose of ISO/IEC 23127 is to offer a metadata structure to store, present and exchange Online

Learning Facilitator (OLF) information by specifying the data elements and their attributes to describe

facilitator’s information on various kinds of online education platforms.

In this standard, a generic information model of Online Learning Facilitator (OLF) is given to describe

relevant information that applies to the facilitation and training services provided online, and includes

information about the person offering facilitation, the affiliation of the person, facilitation ability,

facilitation practices, the facilitation service offered, learners’ reviews and testimonies, and related

social network information. The conceptual data model specified by this standard allows the linguistic

diversity of OLF information attributes and offers a flexible metadata schema to describe them.

As for the metadata with privacy, it is suggested to use Application Profile in ISO/IEC 19788-1 to tag

data elements concerning privacy and define them with conditions. Although this standard provides

suggestions on how to designate metadata elements that require privacy protection, it does not provide

detailed methods or techniques with regard to how to implement privacy protection measures. OLF

information privacy protection methods and techniques, such as Privacy-by-Design, can be selected

and applied as needed by implementers.
2 Normative references

The following documents are referred to in the text in such a way that some or all of their content

constitutes requirements of this document. For dated references, only the edition cited applies. For

undated references, the latest edition of the referenced document (including any amendments) applies.

ISO/IEC 2382-36, Information technology — Vocabulary — Part 36: Learning, education and training

ISO/IEC 19788-1:2011, Information technology — Learning, education and training — Metadata for

learning resources — Part 1: Framework
3 Terms and definitions

For the purposes of this document, the terms and definitions given in ISO/IEC 2382-36,

ISO/IEC 19788-1:2011, and the following apply.
3.1
online learning facilitator
body, entity or person who provides facilitation or tutoring services online

Note 1 to entry: An online learning facilitator may or may not be a person, it may be a computer agent.

Note 2 to entry: An online learning facilitator may or may not be a teacher in a traditional school or an instructor

in a university.

Note 3 to entry: An online learning facilitator may or may not possess an official certificate on teaching, coaching

or facilitation.
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ISO/IEC DIS 23127-1:2020(E)
3.2
online learning facilitator information

recorded information associated with individual online learning facilitator in an IT system used to

support learning, education or training

Note 1 to entry: This information may be created, stored, retrieved, used, etc. by learning technology systems,

individuals (facilitators, learners, etc.), and other entities.
4 Abbreviated terms
The following symbols and abbreviated terms are used in this Standard.
Abbreviation Term
DES Data Element Specification
HR Human Resource
IT Information Technology
LMS Learning Management system
MLR Metadata for Learning Resources
MOOC Massive Open Online Course
OLF Online Learning Facilitator
5 Principles governing the development of ISO/IEC 23127
5.1 A multipart standard

ISO/IEC 23127 has a multipart structure and is integrated via different parts to define and describe

various aspects of online facilitators’ information. Each part of ISO/IEC 23127 is self-contained, and has

its own scope and purpose. This facilitates use and maintenance of specific parts and thus of the whole

standard.

Part 1 (Framework) of the ISO/IEC 23127 presents how Editors of Parts of ISO/IEC 23127 shall specify

their data elements and provides a concept model to outline a general framework for online facilitators’

information model. This structure is used to assist with the addition of new Parts of ISO/IEC 23127, and

to maximize re-use of existing Online Facilitators’ Information Model data elements already specified

in existing Part(s) of ISO/IEC 23127.

The following are parts which are envisioned to specify data elements in the OLF’s information model:

— ISO/IEC 23127-2: Personal Information
— ISO/IEC 23127-3: Occupational History Information
— ISO/IEC 23127-4: Facilitation Offer Information
— ISO/IEC 23127-5: Performance History Information
— ISO/IEC 23127-6: Academic Ability
— ISO/IEC 23127-7: OLF Network Information
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ISO/IEC DIS 23127-1:2020(E)

5.2 Development driven by stakeholders’ requirements and teaching and learning needs

This standard develops a metadata structure in order to meet the requirements of online facilitation

and related stakeholders (see Annex A.2 for more detail). It creates an information model to define and

describe anyone who offers facilitation / tutoring services online. In addition, it provides:

• educational administrators with an available reference model as well as standardized

administrative data;
• educational researchers with a standardized template to collect data;
• standard developers with a basis f
...