ISO 11354-2:2015
(Main)Advanced automation technologies and their applications — Requirements for establishing manufacturing enterprise process interoperability — Part 2: Maturity model for assessing enterprise interoperability
Advanced automation technologies and their applications — Requirements for establishing manufacturing enterprise process interoperability — Part 2: Maturity model for assessing enterprise interoperability
ISO 11354-2:2015 specifies: - levels to represent the capability of an enterprise to interoperate with other enterprises; - measures for assessing the capability of a specific enterprise to interoperate with other enterprises; - methods for combining these measures into two kinds of overall assessment: - maturity level by concern and barrier, and - assessment relative to four designated maturity levels; - a method for representing concern and barrier overall assessments in a graphical form and for identifying where capabilities are required to achieve desired higher levels of interoperability.
Technologies d'automatisation avancées et leurs applications — Exigences relatives à l'établissement d'un processus d'interopérabilité pour les entreprises de fabrication — Partie 2: Modèle de maturité pour l'évaluation de l'interopérabilité d'entreprise
General Information
Standards Content (Sample)
INTERNATIONAL ISO
STANDARD 11354-2
First edition
2015-07-01
Advanced automation technologies
and their applications —
Requirements for establishing
manufacturing enterprise process
interoperability —
Part 2:
Maturity model for assessing
enterprise interoperability
Technologies d’automatisation avancées et leurs applications —
Exigences relatives à l’établissement d’un processus d’interopérabilité
pour les entreprises de fabrication —
Partie 2: Modèle de maturité pour l’évaluation de l’interopérabilité
d’entreprise
Reference number
©
ISO 2015
© ISO 2015, Published in Switzerland
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ii © ISO 2015 – All rights reserved
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Abbreviated terms . 3
5 Conformity with this part of ISO 11354 . 3
6 Basic concepts of enterprise interoperability . 3
6.1 Enterprise interoperability . 3
6.2 Framework for enterprise interoperability . 3
7 The maturity model for enterprise interoperability (MMEI) . 4
7.1 Scope of model . 4
7.2 Overview of the levels of interoperability maturity . 4
8 Specification of the five maturity levels . 6
8.1 Maturity level 0 — Unprepared . 6
8.2 Maturity level 1 — Defined . 7
8.3 Maturity level 2 — Aligned . 7
8.4 Maturity level 3 — Organized . 8
8.5 Maturity level 4 — Adaptive. 9
9 Concern-based assessment of maturity levels . 9
9.1 Approach . 9
9.2 Maturity assessment guidelines .10
9.3 Illustrative data .12
9.4 Graphical representation of maturity level by concern and barrier .13
Bibliography .16
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
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electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of any
patent rights identified during the development of the document will be in the Introduction and/or on
the ISO list of patent declarations received (see www.iso.org/patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation on the meaning of ISO specific terms and expressions related to conformity
assessment, as well as information about ISO’s adherence to the WTO principles in the Technical Barriers
to Trade (TBT) see the following URL: Foreword - Supplementary information
ISO 11354-2 was prepared by the European Committee for Standardization (CEN) Technical Committee
CEN/TC 310, Advanced automation technologies and their applications (as CEN/TS 16658:2014) and was
adopted, under a special “fast-track procedure”, by ISO/TC 184 Automation systems and integration,
Subcommittee SC 5, Interoperability, integration, and architectures for enterprise systems and automation
applications, in parallel with its approval by the ISO member bodies.
ISO 11354 consists of the following parts, under the general title Advanced automation technologies and
their applications — Requirements for establishing manufacturing enterprise process interoperability:
— Part 1: Framework for enterprise interoperability
— Part 2: Maturity model for assessing enterprise interoperability
The following parts are planned:
— Part 3: Requirements for information and communication technology-enabled enterprise interoperability
iv © ISO 2015 – All rights reserved
Introduction
This part of ISO 11354 is based on ISO 11354-1, which describes the background and motivation
for ISO 11354, and provides a framework for enterprise interoperability (FEI) for describing and
representing concerns, barriers and approaches to enabling enterprise interoperability. It identifies
four levels of concern (business, process, services, data) and three kinds of barriers (conceptual,
technological, organizational) that are significant for enterprise interoperability, and specifies three
approaches (integrated, unified, federated) to address these concerns and overcome these barriers.
[9],[10]
This part of ISO 11354 is also based on work carried out in European projects such as ATHENA
[14]
and INTEROP NoE .
The barriers and concerns identified in ISO 11354-1 are used to characterize five levels of interoperability
maturity. For each combination of barriers and concerns, for all levels of interoperability maturity,
mechanisms are specified to enable an enterprise to assess its interoperability capabilities, and to
evaluate these against characterizations of maturity level. Two methods are then specified for overall
assessment:
a) by concern and barrier, or
b) by maturity level.
An illustrative method is provided to show how concern and barrier assessments can be combined
into a graphical representation, so providing an overall indication of existing enterprise capability to
interoperate with others (“as is”). Additionally this analysis and representation can identify where
capabilities that are needed to achieve desired higher levels of interoperability are insufficient and
consequently investment or reengineering is required (“to be”).
ISO 11354 focuses on, but is not restricted to, enterprise (manufacturing or service) interoperability. It is
intended for use by people who are concerned to assess capabilities for enterprise interoperability and
identify areas where those might need to be improved to meet the needs and ambitions of the enterprise.
INTERNATIONAL STANDARD ISO 11354-2:2015(E)
Advanced automation technologies and their
applications — Requirements for establishing
manufacturing enterprise process interoperability —
Part 2:
Maturity model for assessing enterprise interoperability
1 Scope
This part of ISO 11354 specifies:
— levels to represent the capability of an enterprise to interoperate with other enterprises;
— measures for assessing the capability of a specific enterprise to interoperate with other enterprises;
— methods for combining these measures into two kinds of overall assessment:
— maturity level by concern and barrier, and
— assessment relative to four designated maturity levels;
— a method for representing concern and barrier overall assessments in a graphical form and for
identifying where capabilities are required to achieve desired higher levels of interoperability.
2 Normative references
The following documents, in whole or in part, are normatively referenced in this document and are
indispensable for its application. For dated references, only the edition cited applies. For undated
references, the latest edition of the referenced document (including any amendments) applies.
ISO 11354-1:2011, Advanced automation technologies and their applications — Requirements for establishing
manufacturing enterprise process interoperability — Part 1: Framework for enterprise interoperability
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
3.1
enterprise
one or more organizations sharing a definite mission, goals, and objectives to offer an output such as a
product or service
Note 1 to entry: This term includes related concepts such as extended enterprise or virtual enterprise.
[SOURCE: ISO 15704:2000, 3.6]
3.2
enterprise interoperability
ability of enterprises and entities within those enterprises to communicate and interact effectively
Note 1 to entry: Interoperability is considered as significant if the interactions can take place in at least one of the
four areas of interoperability concerns: data, service, process and business.
[SOURCE: ISO 11354-1:2011, 2.1]
3.3
enterprise interoperation
interactions between enterprise entities
3.4
maturity level
decimal in the range of 0 to 4 providing a numeric representation of the highest level of enterprise
interoperability maturity achieved for a particular combination of interoperability concern and
interoperability barrier
Note 1 to entry: A maturity level represents the degree of ability of the set of enterprise ICT-related capabilities
that determine the ability of the enterprise to interoperate with other enterprises. Other enterprises may be
suppliers, customers, partners, subsidiaries or others.
Note 2 to entry: The five maturity level integer values of 0, 1, 2, 3 and 4 are designated to have the following
meanings: 0 – unprepared, 1 – defined, 2 – aligned, 3 – organized, 4 – adaptive, possibly with intermediate values
representing partial and intermediate states between these levels. These five level values are further specified
in 7.2.
3.5
interoperability approach
manner in which interoperability problems are solved and barriers are overcome
Note 1 to entry: ISO 11354-1 defines three interoperability approaches: integrated, unified and federated.
[SOURCE: ISO 11354-1:2011, 2.4]
3.6
interoperability barrier
incompatibility between entities within the enterprise that obstructs the exchange of information and
other items, the utilization of services or the common understanding of exchanged items
Note 1 to entry:
...
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