ISO/IEC 21117:2005

Information technology — Office equipment — Copying machines and Multi-function devices — Information to be included in specification sheets and related test methods

ISO/IEC 21117:2005 specifies the information and the related test methods to be listed in specification sheets for digital copying machines and multi-function devices. In consideration of the progress in digital and network technology, it contains the specification of common extended functions of multi-function devices, i.e. scanner functions, printer functions, facsimile functions and Internet facsimile functions including e-mail transmission functions. It also includes the specifications of additional options, such as document feeder, auxiliary paper-supply devices, sorters and finishers.

Technologies de l'information — Machines de bureau — Machines copiantes et dispositifs multifonctionnels — Information à inclure dans les feuilles de spécifications et les méthodes relatives d'essai

General Information

• Status: Withdrawn
• Publication Date: 11-Dec-2005
• Withdrawal Date: 11-Dec-2005
• ICS: 37.100.10 - Reproduction equipment
• Technical Committee: ISO/IEC JTC 1/SC 28 - Office equipment
• Drafting Committee: ISO/IEC JTC 1/SC 28 - Office equipment
• Current Stage: 9599 - Withdrawal of International Standard
• Completion Date: 07-Jun-2012

Relations

• Revised: ISO/IEC 21117:2012 - Information technology — Office equipment — Copying machines and multi-function devices — Information to be included in specification sheets and related test methods
• Effective Date: 11-Dec-2010

Standards Content (Sample)

INTERNATIONAL ISO/IEC
STANDARD 21117
First edition
2005-12-15

Information technology — Office
equipment — Copying machines and
Multi-function devices — Information to
be included in specification sheets and
related test methods
Technologies de l'information — Machines de bureau — Machines
copiantes et dispositifs multifonctionnels — Information à inclure dans
les feuilles de spécifications et les méthodes relatives d'essai




Reference number
ISO/IEC 21117:2005(E)
©
ISO/IEC 2005

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ISO/IEC 21117:2005(E)
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ISO/IEC 21117:2005(E)
Page
Contents
Foreword.iv
1 Scope .1
2 Normative references .1
3 Information to be included in specification sheets.1
4 Specification sheets .2
5 Test and measurement methods.2
Annex 1 (informative) Specification sheets for copying machines and multi-fonction devices
(main units).17
Annex 2 (informative) Specification sheets for document feeders.19
Annex 3 (informative) Specification sheets for auxiliary paper-supply devices .20
Annex 4 (informative) Specification sheets for sorters.21
Annex 5 (informative) Specification sheets for finishers.22
Annex 6 (informative) Specification sheets for scanner functions.23
Annex 7 (informative) Specification sheets for printer functions .24
Annex 8 (informative) Specification sheets of facsimile functions.25
Annex 9 (informative) Specification sheets of Internet facsimile functions (including e-mail
transmission functions) .26

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ISO/IEC 21117:2005(E)
Foreword
ISO (the International Organization for Standardization) and IEC (the International Electrotechnical
Commission) form the specialized system for worldwide standardization. National bodies that are members of
ISO or IEC participate in the development of International Standards through technical committees
established by the respective organization to deal with particular fields of technical activity. ISO and IEC
technical committees collaborate in fields of mutual interest. Other international organizations, governmental
and non-governmental, in liaison with ISO and IEC, also take part in the work. In the field of information
technology, ISO and IEC have established a joint technical committee, ISO/IEC JTC 1.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of the joint technical committee is to prepare International Standards. Draft International
Standards adopted by the joint technical committee are circulated to national bodies for voting. Publication as
an International Standard requires approval by at least 75 % of the national bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. ISO and IEC shall not be held responsible for identifying any or all such patent rights.
ISO/IEC 21117 was prepared by Joint Technical Committee ISO/IEC JTC 1, Information technology,
Subcommittee SC 28, Office equipment.

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INTERNATIONAL STANDARD ISO/IEC 21117:2005(E)


Information technology — Office equipment — Copying
machines and Multi-function devices — Information to be
included in specification sheets and related test methods

1. Scope

This International Standard specifies the information to be listed in specification sheets for electrophotographic
digital copying machines and multi-function devices. The intention of this International Standard is to allow
purchasers and users to compare the characteristics of different models of copying machines and multi-function
devices so that they can more easily select copying machines and multi-function devices that meet their
requirements.
2. Normative references
The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.
ISO 216:1975, Writing paper and certain classes of printed matter — Trimmed sizes — A and B series
ISO/IEC 14545:1998, Information technology -- Office equipment -- Method for measuring copying machine
productivity
ISO 9296:1988, Acoustics — Declared noise emission values of computer and business equipment
ISO 7779:1999, Acoustics — Measurement of airborne noise emitted by information technology and
telecommunications equipment
ISO 3740:2000, Acoustics — Determination of sound power levels of noise sources — Guidelines for the use
of basic standards

3. Information to be included in specification sheets:

Table 1 defines a name and a short description for each parameter entry. These constitute the information to
be included in specification sheets. Furthermore, test and measurement methods are defined for parameters
where applicable in the “Definitions and methods of measurement” column. Specification sheets shall use
the parameter names listed in Table 1. Specification sheets must include all applicable parameters in the
given order. Parameters that do not function, however, may be omitted.
Note: When extracting parameters and specification values from specification sheets for use in catalogs,
there are no particular provisions on the parameter numbers or on the order in which the

parameters are listed.

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ISO/IEC 21117:2005(E)

4. Specification sheets
4.1 Main Unit: refer to Annex 1.
4.2 Option devices
  a) document feeder: refer to Annex 2.
  b) auxiliary paper-supply devices: refer to Annex 3.
  c) sorters: refer to Annex 4.
  d) finishers: refer to Annex 5.
4.3 Extended functions
  a) scanner function: refer to Annex 6.
  b) printer function: refer to Annex 7.
  c) facsimile function: refer to Annex 8.
  d) e-mail / internet facsimile function: refer to Annex 9.

5. Test and measurement methods
5.1 Test and measurement conditions

Unless otherwise specified, all tests and measurements shall be conducted under the following conditions:
Temperature: 23 ° C ± 5 ° C
Relative humidity: (50 ± 20) %
Supply voltage: rated input voltage
Supply frequency: rated frequency
Paper size: A4
2 2
Paper weight: 60 g/m to 90 g/m

If different paper size from A4 is used, the used paper sized should be given in the specification sheets.
It is assumed that paper used in tests has been conditioned under the environmental conditions given
above.

5.2 Test and measurement methods
Test and measurement method for each parameter is specified in Table 1.










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ISO/IEC 21117:2005(E)

Table 1: Parameters to be included in specification sheets
Parameter Description of the entry Definitions and methods of
Remarks and examples measurement
1 Main unit Refer to Annex 1.
1.1 Name Product name and model number.
1.2 Type States if the machine is a portable,
desktop, or floor-standing (console)
type and if the machine is an all-in-one
or multi-component type.
1.3 Copying method Analog or digital
1.4 Colour States if single-colour or full-colour
copying is supported for machines
that support colour copying.
1.5 Type of photoreceptor Organic material, a-Si or Selenium.

1.6 Scanning light source States the type of light source used for

scanning and its rated power
consumption in watts.
1.7 Type of platen Moving or stationary.

If no platen is provided and the
original is fed into the machine by
hand or with a document carrier,
indicate the platen as “feed-through”.
1.8 Scanning method States the method by which originals

are scanned and the type of scanning
device.
Example:
indirect: mirror scanning type,
reduction optical system
direct: contact type line sensor
device: CCD
1.9 Writing method States the method by which the latent

image is written to the photoreceptor.
1.10 Developing method Mono or dual components.

1.11 Copy density adjustment Manual or automatic.

If manual, indicate the adjustment
method, such as continuous or
discrete.
1.12 Fixing method Heat-roller, flash, oven, or pressure

fixing.
1.13 Paper-supply States the paper-supply method

device/paper-supply capacity (automatic or manual) and the number
of cassettes, decks, and trays
(attached to the main unit). Also,
indicate the loading capacity in sheets
for each cassette, deck, and tray for a
2
defined paper weight (in g/m ). If there
are multiple pickup trays, indicate the
loading capacity for each pickup tray.
For machines that use roll sheets, list
the width and length of roll sheets.
1.14 Scanning resolution States the main and sub scanning
resolution, expressed in “dpi” or “dpi
(number of dots / 25.4 mm)”. If the
machine extends the optical resolution
through an interpolation process, state
the equivalent resolution.
Indicate interpolated resolutions with
the expression “equivalent”.
Example: main:1,200 equivalent dpi
¯ sub:1,200 equivalent dpi
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ISO/IEC 21117:2005(E)

Table 1: Parameters to be included in specification sheets (continued)
Parameter Description of the entry Definitions and methods of
Remarks and examples measurement
1.15 Writing resolution States the main and sub write

resolution, expressed in “dpi” or “dpi
(number of dots / 25.4 mm)”. If the
machine extends the optical resolution
through an interpolation process, state
the equivalent resolution.
Indicate interpolated resolutions with
the expression “equivalent”.
Example: main:1,200 equivalent dpi
¯ sub: 1,200 equivalent dpi
1.16 Number of tones / colours for Single colours are colours that cannot

printing be combined. State the number of
single colours and their respective
colour values.
Normally, full colours are represented
through a combination of yellow,
magenta, cyan, and black. State the
number of tones that can be
represented for each of these colours,
including black. The maximum
(theoretical) number of colours that
can be represented through
combinations of these basic colours
may also be indicated.
1.17 Acceptable originals Lists sheets, books, computer forms,
and other acceptable originals.
1.18 Copy paper Indicates any specially processed
copy paper that is used.
Also, states the paper weight that can
be transported in the machine. The
2
recommended unit is g/m .
1.19 Original sizes States the maximum size in
millimeters. The specification sheet
should indicate any limitations on the
thickness of originals as well as the
maximum weight that can be placed
on the platen.
1.20 Copying dimensions States the maximum and minimum
dimensions that can be copied in
millimeters.
If the copying size varies by the
paper-supply method (manual or
automatic), this is indicated.
1.21 Non-image area Non-image area is the area that The non-image areas at each edge
cannot be copied on when copying an shall be indicated. The non-image
original without margins on a given areas shall be measured from the top,
paper size. States in millimeters the bottom, and sides of the copy paper to
width of the non-copy area at the top, the image, copied under normal usage
bottom, and side of the page. conditions.

1.22 Possible enlargement and Indicates the possible enlargement
reduction and reduction expressed as a
normalized ratio to the length of the
original. The ratio is stated for
enlarged copies, reduced copies, and
direct (1:1) copies to two decimal
places.
Express the error deviation of direct
(1:1) copying as a percent. The
deviation percentage (%) shall be the

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ISO/IEC 21117:2005(E)

Table 1: Parameters to be included in specification sheets (continued)
Parameter Description of the entry Definitions and methods of
Remarks and examples measurement
maximum deviation, including
variations between machines of the
same model.
1.23 Number of continuous copies Indicates in pages the maximum
number of copies that can be set for
continuous copying when the machine
operates as a copying machine.
1.24 Continuous copying speed States the number in pages/minute The machine shall be set to copy 11
that can be made under normal usage copies under normal usage conditions
conditions (A4 paper, 1:1 (A4 paper, 1:1 magnification, and
magnification, and standard feed standard feed direction). Measure the
direction) in continuous copying mode. time (that is, obtain the value t in
Specify if copying speeds vary by seconds) from when the first copy is
paper size. fully ejected to when the 11th copy is
For colour copying machines, specify fully ejected. This value shall be
the copying speeds for both colour converted into the number of copies
copying and monochrome (black and per minute with the following equation:
white) copying. 60 ÷ (t/10) = the number of copies per
Specify if copying speeds vary by minute
copying process. Each respective For continuous passed pages, a
copying speed should be indicated. number of pages equivalent to the
The number of copies is expressed in number of copies per minute + 1 may
Copies Per Minute (CPM) in the be passed.
following formats. In this case, “10” in the equation
a) Less than 10 CPM: Round off to above is replaced with “number of
two decimal places and express as passed pages – 1”.
two significant figures: X.X
b) 10 CPM to 99 CPM: Express with
either of the methods below:
1) Round off to one decimal place
and express as two significant figures:
XX
2) Round off to two decimal places
and express as three significant
figures: XX.X
c) 100 CPM or more: Round off to one
decimal place and express as three
significant figures: XXX
1.25 First-copy-out time States in seconds the time from The first-copy-out time shall be
pressing the Print button to completing measured in seconds from the
the delivery of the first copy with the moment the Print button is pressed to
setting that produces the fastest result the time the first copy is fully ejected
under normal usage conditions (A4 with the setting that produces the
paper, 1:1 magnification, and standard fastest result under normal usage
feed direction). conditions.
(It is recommended to indicate in the
specification sheet if the
first-copy-out time varies depending
on certain conditions, such as the
basic configuration of the copying
machine or the mode of or
attachments to the document feeder
or depending on the use and modes
of options, such as automatic
copy-density adjustment, original-size
detection, and automatic duplex
copying. And these different FCOT
values are recommended to indicate
in the specification sheet. )
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ISO/IEC 21117:2005(E)

Table 1: Parameters to be included in specification sheets (continued)
Parameter Description of the entry Definitions and methods of
Remarks and examples measurement
1.26 Warm-up time States the time in minutes or seconds Tests shall be performed on a machine
from power on to a ready state. If the that has been turned off until its
machine is pre-heated, this is internal temperature can be assumed
indicated along with the time to the same as the ambient temperature.
pre-heat. The time from turning on the power
The temperature and relative humidity switch to a copy-ready state shall be
during the warm-up-time measured.
measurement shall also be reported The warm-up time should be tested at
with the measured value. If the a temperature of 20 ° C.
machine is pre-heated, this shall be
indicated along with the time to
pre-heat.
1.27 Power source Lists the voltage (in volts), frequency
(in hertz), and current (in amperes) for
AC-powered machines.
If the machine can operate at both 50
Hz and 60 Hz, this is indicated. For
DC-powered machines, list the
voltage (in volts) and current (in
amperes).
1.28 Maximum power consumption States the maximum power consumed The maximum power consumption
in kilowatts when the machine is in shall be measured in kilowatts while
use. copying under normal usage
conditions from the time the power is
turned on. Transient power
fluctuations, however, are excluded.
Options that can be adjusted, such as
the copy ratio and copy density, shall
be set so the maximum amount of
power is consumed.
1.29 Power-savings efficiency States the power-saving efficiency for
machines that are subject to the Law
Concerning the Rational Use of
Energy.
Express the power-savings efficiency
as an integer in watt-hours/hour.
1.30 Extended functions States any extended functions that
can be installed, such as facsimile,
printer, scanner, and network
functions.
1.31 Memory capacity States the standard-equipped memory
capacity and the maximum extendable
memory capacity, expressed in
megabytes (MB) or gigabytes (GB).
Examples: 256 MB standard, 512 MB
maximum, 120 GB hard-disk drive
1.32 Optional copying functions Lists any options not covered above, The copying machine unit shall be
such as duplex copying functions, tested with the options in place while
automatic colour functions, image being operated in accordance with the
processing, magnification functions, operating procedure given in catalogs,
margin functions, and editing specification sheets, or operating
functions. manuals. The existence or absence of
When listing options, specify the test malfunctions and other required
parameters, test methods, and test parameters shall be examined.
results.
1.33 Safety regulations States applicable standards.
Indicates the applicable national
deviations.
1.34 Safety data sheets Available/not available
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ISO/IEC 21117:2005(E)

Table 1: Parameters to be included in specification sheets (continued)
Parameter Description of the entry Definitions and methods of
Remarks and examples measurement
1.35 Electromagnetic compatibility States electromagnetic compatibility in
(EMC) accordance with IEC 60950-1 :
Information technology equipment -
Safety - Part 1: General requirements
and CISPL 22:CISPR (The
International Special Committee on
Radio Interference)
1.36 Acoustical noise States the sound power levels and Sound power levels and sound
sound pressure levels of noise during pressure levels shall be measured in
standby and while copying. accordance with ISO 7779.
Express the noise values in Noise shall be measured both during
accordance with ISO 9296. standby and while copying.

a) Method of measuring sound power
levels
1) Many types of measurement
points can be selected when
measuring sound power
according to 7. in ISO 7779. In
this Standard, the measurement
points shown in Figure C.2 in
ISO 3744 (a nine-point
measurement on a parallelepiped
measurement surface) are
recommended.
When measuring sound power in
a reverberation room according
to 6. in ISO 7779, use the
measurement points described in
6.
2) The distance criteria is assumed
to be to each plane of the
hypothetical surface (the
reference box) which is the
smallest rectangular
parallelepiped that just encloses
the copying machine.
Protruding sections of the
copying machine (such as
cassettes and trays) that do not
appear to contribute to noise
are assumed not to be included
in the reference box mentioned
above because they are
considered not to affect
measurement values.
3) Measurements are expressed in
bels (B).
b) Method of measuring sound
pressure levels
1) Measurement points are defined in
ISO 7779.
2) The distance between the
machine under measurement
and the measurement points is
defined as follows:
2.1) Operator distance: 0.25 m ±
0.03 m
2.2) Bystander distance: 1.00 m ±
0.03 m
Measurements are taken at
four bystander positions at the

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ISO/IEC 21117:2005(E)

Table 1: Parameters to be included in specification sheets (continued)
Parameter Description of the entry Definitions and methods of
Remarks and examples measurement
front, back, left, and right of
the machine.
3) The height of the measurement
points from the floor is 1.50 m ± 0.03
m.
The height of 1.50 m ± 0.03 m
assumes a standing operator. If
the operator is seated, choose
the most appropriate operator
position from (b), (c), or (d) in
Figure 1 of ISO 7779.
If the operator position cannot
be determined, measurements
from the operator position may
be omitted.
4) Measurements are expressed in
decibels (dB).
1.37 Additional units States any extended features that can
be installed on the copying machine.
Example:
ADF(standard), Finisher(option)
1.38 Operating environment Specifies the minimum and maximum

ambient temperatures, and related
range of relative humidity.

1.39 Dimensions States the dimensions of the main unit

in either centimeters or millimeters in
the order: width ¯ depth ¯ height.
1.40 Weight States the weight of the main unit in

kilograms.
1.41 Space required States the maximum dimensions in

either centimeters or millimeters of the
main unit when the largest cassette,
tray, and delivery unit are installed in
the order: width ¯ depth. For
machines with moving platens, include
the dimensions when the platen is at
its maximum extension point. The
specification sheet should also list the
space required when accessories and
options are installed, such as
automatic document feeders, sorters,
or large-capacity paper-supply
devices.
1.42 Other parameters Lists required parameters not covered
between 1.1 and 1.41.
2 Accessories (options)

2.1 Document feeders Refer to Annex 2.

2.1.1 Name Lists the product name or model

number.
2.1.2 Type States the feeder class, such as

document feeder, automatic document
feeder, or automatic duplex document
feeder. If the feeder has a
sheet-through feeding function, this is
indicated.
2.1.3 Acceptable originals States the maximum and minimum

original sizes in millimeters that the
feeder can accept. If special originals
can be used, their size is indicated.

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ISO/IEC 21117:2005(E)

Table 1: Parameters to be included in specification sheets (continued)
Parameter Description of the entry Definitions and methods of
Remarks and examples measurement
2.1.4 Types of originals States the range of paper thickness,

2
expressed by weight in g/m , that the
feeder can accept. If special originals
or special paper types can be used,
this is indicated.
2.1.5 Loading capacity States the maximum number of

originals that can be loaded in the
feeder at one time. If the capacity
varies by size or weight of originals,
this is indicated.
2.1.6 Original exchange speed States the original exchange speed in The original exchange speed shall be
sheets per minute when making one measured as the combined copying
copy of each A4 original from a speed when making one copy of each
number of originals at a magnification A4 original from a number of originals
of 1:1 in succession using the feeder at a magnification of 100% (1:1) in
and the copying machine together. succession using the feeder and the
If it is necessary to note the original copying machine together. Eleven
exchange speed of the feeder when pages shall be copied in succession
not combined with the copying and the time from when the first copy
th
machine, this value may be entered is fully ejected to when the 11 copy is
on the specification sheet as the fully ejected shall be measured (that
“original scanning speed”. is, obtain the value t in seconds). This
If necessary, refer to ISO 14545 for value shall be converted into the
details on copying productivity. number of sheets per minute with the
The specification sheet should following equation:
indicate if the original exchange speed 60 ÷ (t/10) = the number of sheets per
varies when options are used, such as minute
automatic copy-density adjustment,
original-size detection, and automatic If the feeder can scan originals
duplex copying. Each respective independent of the copying machine,
copying speed should be indicated. the original scanning speed shall be
The specification sheet should note if measured. Eleven A4 originals shall
the original scanning speed varies by be loaded in the feeder and the time
resolution and indicate the resolution from when the first original is fully
th
at which the speed was measured. ejected to when the 11 original is fully
ejected shall be measured (that is,
obtain the value t in seconds). This
value shall be converted into the
number of sheets per minute with the
following equation:
60 ÷ (t/10) = the number of sheets per
minute
2.1.7 Power source Lists the voltage (in volts), frequency

(in hertz), and current (in amperes) if
the feeder has an AC power cord. If
the feeder does not have an AC power
cord and draws its power from the
copying machine, this should be
indicated.
2.1.8 Maximum power consumption States the maximum power The maximum power consumption
consumption if equipped with shall be measured in watts while
document feeder which is directly copying under normal usage
connected to external power line. conditions after the power is turned on
if this option unit uses electricity
directly from external power line,
otherwise this measurement is
optional.
Transient power fluctuations, however,
are excluded.
Any options that can be adjusted shall
be set so the maximum amount of
power is consumed.

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ISO/IEC 21117:2005(E)

Table 1: Parameters to be included in specification sheets (continued)
Parameter Description of the entry Definitions and methods of
Remarks and examples measurement
2.1.9 Dimensions States the dimensions of the feeder

unit in either centimeters or millimeters
in the order: width ¯ depth ¯ height.
2.1.10 Weight States the weight in kilograms.

2.1.11 Other parameters Lists required parameters not covered

between 2.1.1 and 2.1.10.
2.2 Auxiliary paper-supply devices Refer to Annex 3.

2.2.1 Name Lists the product name or model

number.
2.2.2 Acceptable paper sizes States the maximum
...