Information technology — Artificial intelligence (AI) — Use cases

This document provides a collection of representative use cases of AI applications in a variety of domains.

Technologies de l'information — Intelligence artificielle (IA) — Cas pratiques

General Information

Status
Published
Publication Date
10-May-2021
Current Stage
9092 - International Standard to be revised
Start Date
09-Nov-2021
Completion Date
09-Nov-2021
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ISO/IEC TR 24030:2021 - Information technology -- Artificial intelligence (AI) -- Use cases
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TECHNICAL ISO/IEC TR
REPORT 24030
First edition
2021-05
Information technology — Artificial
intelligence (AI) — Use cases
Technologies de l'information — Intelligence artificielle (IA) — Cas
pratiques
Reference number
ISO/IEC TR 24030:2021(E)
ISO/IEC 2021
---------------------- Page: 1 ----------------------
ISO/IEC TR 24030:2021(E)
COPYRIGHT PROTECTED DOCUMENT
© ISO/IEC 2021

All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may

be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting

on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address

below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO/IEC 2021 – All rights reserved
---------------------- Page: 2 ----------------------
ISO/IEC TR 24030:2021(E)
Contents Page

Foreword ....................................................................................................................................................................................................................................viii

Introduction ................................................................................................................................................................................................................................ix

1 Scope ................................................................................................................................................................................................................................. 1

2 Normative references ...................................................................................................................................................................................... 1

3 Terms and definitions ..................................................................................................................................................................................... 1

4 Abbreviated terms .............................................................................................................................................................................................. 5

5 Applications ............................................................................................................................................................................................................... 6

5.1 General ........................................................................................................................................................................................................... 6

5.2 Application domains .......................................................................................................................................................................... 6

5.3 Deployment models ............................................................................................................................................................................ 7

5.4 Examples of AI applications ......................................................................................................................................................... 7

6 Use cases ....................................................................................................................................................................................................................11

6.1 General ........................................................................................................................................................................................................11

6.2 Acceptable sources of use cases ............................................................................................................................................11

6.3 Guidance for submitting use cases .....................................................................................................................................11

6.4 Properties .................................................................................................................................................................................................11

6.4.1 General information on use case .....................................................................................................................11

6.4.2 References of use case ..............................................................................................................................................12

6.5 Basic statistics ......................................................................................................................................................................................13

6.5.1 Use cases by application domain ....................................................................................................................13

6.5.2 Use cases by status ......................................................................................................................................................13

6.5.3 Use cases by task ...................................................................... .....................................................................................14

6.6 Societal concerns................................................................................................................................................................................15

6.6.1 General...................................................................................................................................................................................15

6.6.2 Impact analysis ...............................................................................................................................................................15

6.7 Use case analysis for standardization opportunities and requirements ...........................................15

7 Use cases summaries ....................................................................................................................................................................................16

7.1 General ........................................................................................................................................................................................................16

7.2 Agriculture ...............................................................................................................................................................................................23

7.2.1 AI to understand adulteration in commonly used food items (use case 19) ............23

7.2.2 bioBotGuard (use case 54) ...................................................................................................................................24

7.2.3 Ecosystems management from causal relation inference from

observational data (use case 96) ....................................................................................................................24

7.2.4 Real-time segmentation and prediction of plant growth dynamics using

low-power embedded systems equipped with AI (use case 126) .....................................25

7.3 Digital marketing ...............................................................................................................................................................................26

7.3.1 Improving conversion rates and return on investment (RoI) with AI

technologies (use case 53) ...................................................................................................................................26

7.3.2 Logo and trademark detection (use case 56) .......................................................................................26

7.3.3 Flavorlens (use case 76) .........................................................................................................................................27

7.4 Education ..................................................................................................................................................................................................27

7.4.1 VTrain recommendation engine (use case 23) ...................................................................................27

7.4.2 RAVE (use case 55) .....................................................................................................................................................28

7.4.3 IFLYTEK intelligent marking system (use case 83) ........................................................................28

7.4.4 Intelligent educational robot (use case 84) ...........................................................................................29

7.4.5 AI solution to intelligent campus (use case 85) .................................................................................29

7.4.6 AI adaptive learning platform for personalized learning (use case 102) ....................30

7.4.7 AI adaptive learning mobile app (use case 124) ...............................................................................31

7.5 Energy ..........................................................................................................................................................................................................31

7.5.1 AI-dispatcher (operator) of large-scale distributed energy system

infrastructure (use case 109) ............................................................................................................................31

7.6 Fintech .........................................................................................................................................................................................................32

© ISO/IEC 2021 – All rights reserved iii
---------------------- Page: 3 ----------------------
ISO/IEC TR 24030:2021(E)

7.6.1 Detection of frauds based on collusions (use case 20) ................................................................32

7.6.2 Credit scoring using KYC data (use case 27).........................................................................................33

7.6.3 Virtual bank assistant (use case 57) ............................................................................................................33

7.6.4 Forecasting prices of commodities (use case 91) ............................................................................34

7.6.5 Finance advising and asset management with AI (use case 114) ......................................34

7.6.6 Loan in 7 minutes (use case 119) .................. .................................................................................................35

7.7 Healthcare ................................................................................................................................................................................................36

7.7.1 Explainable artificial intelligence for genomic medicine (use case 1) ...........................36

7.7.2 Improve clinical decision-making and risk assessment in mental

healthcare (use case 2) ............................................................................................................................................36

7.7.3 Computer-aided diagnosis in medical imaging based on machine learning

(use case 6) ........................................................................................................................................................................37

7.7.4 AI solution to predict post-operative visual acuity for LASIK surgeries

(use case 24) .....................................................................................................................................................................37

7.7.5 Chromosome segmentation and deep classification (use case 44) ..................................38

7.7.6 AI solution for quality control of electronic medical records (EMR) in real

time (use case 50) ........................................................................................................................................................38

7.7.7 Dialogue-based social care services for people with mental illness,

dementia and the elderly living alone (use case 63) .....................................................................39

7.7.8 Pre-screening of cavity and oral diseases based on 2D digital images (use

case 67) .................................................................................................................................................................................40

7.7.9 Real-time patient support and medical information service applying

spoken dialogue system (use case 68) .......................................................................................................40

7.7.10 Integrated recommendation solution for prosthodontic treatments (use

case 69) .................................................................................................................................................................................41

7.7.11 Sudden infant death syndrome (SIDS) (use case 74) ....................................................................41

7.7.12 Discharge summary classifier (use case 79).........................................................................................42

7.7.13 Generation of clinical pathways (use case 80) ....................................................................................42

7.7.14 Hospital management tools (use case 81) ..............................................................................................43

7.7.15 Predicting relapse of a dialysis patient during treatment (use case 87) ......................43

7.7.16 Instant triaging of wounds (use case 89) ................................................................................................44

7.7.17 Accelerated acquisition of magnetic resonance images (use case 101) .......................44

7.7.18 AI based text to speech services with personal voices for people with

speech impairments (use case 103) ............................................................................................................45

7.7.19 AI platform for chest CT-scan analysis (early stage lung cancer detection)

(use case 105) .................................................................................................................................................................45

7.7.20 AI-based design of pharmacologically relevant targets with target

properties (use case 107) .....................................................................................................................................46

7.7.21 AI-based mapping of optical to multi-electrode catheter recordings for

atrial fibrillation treatment (use case 108) ...........................................................................................47

7.7.22 AI solution for end-to-end processing of cell microscopy images (use case 115) 47

7.7.23 Generation of computer tomography scans from magnetic resonance

images (use case 116) ..............................................................................................................................................48

7.7.24 Improving the knowledge base of prescriptions for drug and non-drug

therapy and its use as a tool in support of medical professionals (use case 117) 49

7.7.25 Neural network formation of 3D-model orthopedic insoles (use case 121) ............50

7.7.26 Search for undiagnosed patients (use case 127) ..............................................................................50

7.7.27 Support system for optimization and personalization of drug therapy (use

case 129) ..............................................................................................................................................................................51

7.7.28 Syntelly - computer aided organic synthesis (use case 130) ..................................................51

7.7.29 WebioMed clinical decision support system (use case 131) ..................................................52

7.8 Home/service robotics .................................................................................................................................................................53

7.8.1 Robot consciousness (use case 61) ..............................................................................................................53

7.8.2 Social humanoid technology capable of multi-modal context recognition

and expression (use case 65) .............................................................................................................................54

7.8.3 Application of strong artificial intelligence (use case 111) .....................................................54

7.9 ICT ...................................................................................................................................................................................................................55

7.9.1 Autonomous network and automation level definition (use case 30) ...........................55

iv © ISO/IEC 2021 – All rights reserved
---------------------- Page: 4 ----------------------
ISO/IEC TR 24030:2021(E)

7.9.2 Autonomous network scenarios (use case 31)...................................................................................55

7.9.3 A judging support system for gymnastics using 3D sensing (use case 70) ................56

7.9.4 Active antenna array satellite (use case 71) .........................................................................................56

7.9.5 Carrier interference detection and removal for satellite communication

(use case 72) .....................................................................................................................................................................57

7.9.6 Ontologies for smart buildings (use case 78) ......................................................................................58

7.9.7 Product failure prediction for critical IT infrastructure (use case 86) ..........................58

7.9.8 Data compression with AI techniques (use case 98) .....................................................................58

7.9.9 Optimization of software configurations with AI techniques (use case 99) .............59

7.9.10 Better human-computer interaction with advanced language models (use

case 100) ..............................................................................................................................................................................59

7.10 Legal ..............................................................................................................................................................................................................60

7.10.1 Tax rules updates and classification (use case 95)..........................................................................60

7.10.2 AI contract management (use case 120)..................................................................................................60

7.10.3 Semantic analysis of legal documents (use case 128) ..................................................................61

7.11 Logistics .....................................................................................................................................................................................................61

7.11.1 Improving productivity for warehouse operation (use case 41) ........................................61

7.11.2 AI based dynamic routing SaaS (use case 92) .....................................................................................62

7.12 Maintenance and support ...........................................................................................................................................................62

7.12.1 Anomaly detection in sensor data using deep learning techniques (use

case 45) .................................................................................................................................................................................62

7.12.2 Jet engine predictive maintenance service (use case 73) ..........................................................63

7.12.3 Detection of fraudulent medical claims (use case 90) .................................................................64

7.12.4 AI virtual assistant for customer support and service (use case 106) ...........................64

7.13 Manufacturing ......................................................................................................................................................................................65

7.13.1 AI solution to calculate amount of contained material from mass

spectrometry measurement data (use case 3) ...................................................................................65

7.13.2 AI solution to quickly identify defects during quality assurance process on

wind turbine blades (use case 4) ....................................................................................................................65

7.13.3 Solution to detect signs of failures in wind power generation system (use

case 5) ....................................................................................................................................................................................66

7.13.4 Generative design of mechanical parts (use case 15) ...................................................................66

7.13.5 Information extraction from hand-marked industrial inspection sheets

(use case 21) .....................................................................................................................................................................67

7.13.6 Automated defect classification on product surfaces (use case 33) ................................67

7.13.7 Robotic task automation: insertion (use case 34) ...........................................................................68

7.13.8 Powering remote drilling command centre (use case 36) .................. ......................................69

7.13.9 Leveraging AI to enhance adhesive quality (use case 37) .........................................................69

7.13.10 Machine learning-driven approach to identify weak spots in the

manufacturing of circuit breakers (use case 38) ..............................................................................70

7.13.11 Machine learning-driven analysis of batch process operation data to

identify causes for poor batch performance (use case 39) ......................................................70

7.13.12 Empowering autonomous flow meter control – reducing time taken for

“proving of meters” (use case 40) ..................................................................................................................71

7.13.13 Adaptable factory (use case 46) ......................................................................................................................71

7.13.14 Order-controlled production (use case 47) ...........................................................................................72

7.13.15 Value-based service (use case 48) .................................................................................................................72

7.13.16 Improvement of productivity of semiconductor manufacturing (use case 82) .....73

7.13.17 AI decryption of magnetograms (use case 104) ................................................................................74

7.13.18 Analysing and predicting acid treatment effectiveness on bottom hole

zone (use case 110) ....................................................................................................................................................74

7.13.19 Automatic classification tool for full size core (use case 112) ..............................................75

7.13.20 Intelligent technology to control manual operations via video — “Norma”

(use case 118) .................................................................................................................................................................75

7.13.21 Optimization of ferroalloy consumption for a steel production company

(use case 123) .................................................................................................................................................................76

7.13.22 Device control using AI consisting of cloud computing and embedded

system (use case 132) ..............................................................................................................................................76

© ISO/IEC 2021 – All rights reserved v
---------------------- Page: 5 ----------------------
ISO/IEC TR 24030:2021(E)

7.14 Media and entertainment ...........................................................................................................................................................77

7.14.1 Predictive analytics for the behaviour and psycho-emotional conditions of
eSports players using heterogeneous data and artificial intelligence (use

case 125) ..............................................................................................................................................................................77

7.15 Mobility ......................................................................................................................................................................................................78

7.15.1 Autonomous apron truck (use case 12) ....................................................................................................78

7.15.2 AI solution to help mobile phones to have better picture effect (use case 32) .......79

7.16 Public sector ...........................................................................................................................................................................................79

7.16.1 AI ideally matches children to day-care centres (use case 7) ................................................79

7.16.2 AI sign language interpretation system for people with hearing

impairment (use case 62) .....................................................................................................................................80

7.16.3 AI situation explanation service for people with visual impairments (use

case 64) .................................................................................................................................................................................81

7.16.4 Predictive maintenance of public housing lifts (use case 94) ................................................81

7.17 Retail .............................................................................................................................................................................................................82

7.17.1 Emotion-sensitive AI customer service (use case 42) ..................................................................82

7.17.2 Deep learning-based user intent recognition (use case 43) ...................................................82

7.18 Security .......................................................................................................................................................................................................83

7.18.1 Behavioural and sentiment analytics (use case 14) .......................................................................83

7.18.2 AI (swarm intelligence) solution for attack detection in IoT environment

(use case 22) .....................................................................................................................................................................83

7.18.3 Use of robotic solution for traffic policing and control (use case 25) .............................84

7.18.4 Robotic solution for replacing human labour in hazardous conditions (use

case 26) .................................................................................................................................................................................85

7.18.5 Non-intrusive detection of malware (use case 93) .........................................................................85

7.19 Social infrastructure ........................................................................................................................................................................86

7.19.1 Deep learning technology combined with topological data analysis
successfully estimates degree of internal damage to bridge infrastructure

(use case 8) ........................................................................................................................................................................86

7.19.2 Water crystal mapping (use case 77) ..........................................................................................................86

7.19.3 System for real-time earthquake simulation with data assimilation (use

case 97) .................................................................................................................................................................................87

7.20 Transportation .....................................................................................................................................................................................87

7.20.1 AI com
...

TECHNICAL ISO/IEC TR
REPORT 24030
First edition
Information technology — Artificial
intelligence (AI) — Use cases
PROOF/ÉPREUVE
Reference number
ISO/IEC TR 24030:2021(E)
ISO/IEC 2021
---------------------- Page: 1 ----------------------
ISO/IEC TR 24030:2021(E)
COPYRIGHT PROTECTED DOCUMENT
© ISO/IEC 2021

All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may

be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting

on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address

below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii PROOF/ÉPREUVE © ISO/IEC 2021 – All rights reserved
---------------------- Page: 2 ----------------------
ISO/IEC TR 24030:2021(E)
Contents Page

Foreword ....................................................................................................................................................................................................................................viii

Introduction ................................................................................................................................................................................................................................ix

1 Scope ................................................................................................................................................................................................................................. 1

2 Normative references ...................................................................................................................................................................................... 1

3 Terms and definitions ..................................................................................................................................................................................... 1

4 Abbreviated terms .............................................................................................................................................................................................. 5

5 Applications ............................................................................................................................................................................................................... 6

5.1 General ........................................................................................................................................................................................................... 6

5.2 Application domains .......................................................................................................................................................................... 6

5.3 Deployment models ............................................................................................................................................................................ 7

5.4 Examples of AI applications ......................................................................................................................................................... 7

6 Use cases ....................................................................................................................................................................................................................11

6.1 General ........................................................................................................................................................................................................11

6.2 Acceptable sources of use cases ............................................................................................................................................11

6.3 Guidance for submitting use cases .....................................................................................................................................11

6.4 Properties .................................................................................................................................................................................................11

6.4.1 General information on use case .....................................................................................................................11

6.4.2 References of use case ..............................................................................................................................................12

6.5 Basic statistics ......................................................................................................................................................................................13

6.5.1 Use cases by application domain ....................................................................................................................13

6.5.2 Use cases by status ......................................................................................................................................................13

6.5.3 Use cases by task ...................................................................... .....................................................................................14

6.6 Societal concerns................................................................................................................................................................................15

6.6.1 General...................................................................................................................................................................................15

6.6.2 Impact analysis ...............................................................................................................................................................15

6.7 Use case analysis for standardization opportunities and requirements ...........................................15

7 Use cases summaries ....................................................................................................................................................................................16

7.1 General ........................................................................................................................................................................................................16

7.2 Agriculture ...............................................................................................................................................................................................23

7.2.1 AI to understand adulteration in commonly used food items (use case 19) ............23

7.2.2 bioBotGuard (use case 54) ...................................................................................................................................24

7.2.3 Ecosystems management from causal relation inference from

observational data (use case 96) ....................................................................................................................24

7.2.4 Real-time segmentation and prediction of plant growth dynamics using

low-power embedded systems equipped with AI (use case 126) .....................................25

7.3 Digital marketing ...............................................................................................................................................................................26

7.3.1 Improving conversion rates and return on investment (RoI) with AI

technologies (use case 53) ...................................................................................................................................26

7.3.2 Logo and trademark detection (use case 56) .......................................................................................26

7.3.3 Flavorlens (use case 76) .........................................................................................................................................27

7.4 Education ..................................................................................................................................................................................................27

7.4.1 VTrain recommendation engine (use case 23) ...................................................................................27

7.4.2 RAVE (use case 55) .....................................................................................................................................................28

7.4.3 IFLYTEK intelligent marking system (use case 83) ........................................................................28

7.4.4 Intelligent educational robot (use case 84) ...........................................................................................29

7.4.5 AI solution to intelligent campus (use case 85) .................................................................................29

7.4.6 AI adaptive learning platform for personalized learning (use case 102) ....................30

7.4.7 AI adaptive learning mobile app (use case 124) ...............................................................................31

7.5 Energy ..........................................................................................................................................................................................................31

7.5.1 AI-dispatcher (operator) of large-scale distributed energy system

infrastructure (use case 109) ............................................................................................................................31

7.6 Fintech .........................................................................................................................................................................................................32

© ISO/IEC 2021 – All rights reserved PROOF/ÉPREUVE iii
---------------------- Page: 3 ----------------------
ISO/IEC TR 24030:2021(E)

7.6.1 Detection of frauds based on collusions (use case 20) ................................................................32

7.6.2 Credit scoring using KYC data (use case 27).........................................................................................33

7.6.3 Virtual bank assistant (use case 57) ............................................................................................................33

7.6.4 Forecasting prices of commodities (use case 91) ............................................................................34

7.6.5 Finance advising and asset management with AI (use case 114) ......................................34

7.6.6 Loan in 7 minutes (use case 119) .................. .................................................................................................35

7.7 Healthcare ................................................................................................................................................................................................36

7.7.1 Explainable artificial intelligence for genomic medicine (use case 1) ...........................36

7.7.2 Improve clinical decision-making and risk assessment in mental

healthcare (use case 2) ............................................................................................................................................36

7.7.3 Computer-aided diagnosis in medical imaging based on machine learning

(use case 6) ........................................................................................................................................................................37

7.7.4 AI solution to predict post-operative visual acuity for LASIK surgeries

(use case 24) .....................................................................................................................................................................37

7.7.5 Chromosome segmentation and deep classification (use case 44) ..................................38

7.7.6 AI solution for quality control of electronic medical records (EMR) in real

time (use case 50) ........................................................................................................................................................38

7.7.7 Dialogue-based social care services for people with mental illness,

dementia and the elderly living alone (use case 63) .....................................................................39

7.7.8 Pre-screening of cavity and oral diseases based on 2D digital images (use

case 67) .................................................................................................................................................................................40

7.7.9 Real-time patient support and medical information service applying

spoken dialogue system (use case 68) .......................................................................................................40

7.7.10 Integrated recommendation solution for prosthodontic treatments (use

case 69) .................................................................................................................................................................................41

7.7.11 Sudden infant death syndrome (SIDS) (use case 74) ....................................................................41

7.7.12 Discharge summary classifier (use case 79).........................................................................................42

7.7.13 Generation of clinical pathways (use case 80) ....................................................................................42

7.7.14 Hospital management tools (use case 81) ..............................................................................................43

7.7.15 Predicting relapse of a dialysis patient during treatment (use case 87) ......................43

7.7.16 Instant triaging of wounds (use case 89) ................................................................................................44

7.7.17 Accelerated acquisition of magnetic resonance images (use case 101) .......................44

7.7.18 AI based text to speech services with personal voices for people with

speech impairments (use case 103) ............................................................................................................45

7.7.19 AI platform for chest CT-scan analysis (early stage lung cancer detection)

(use case 105) .................................................................................................................................................................45

7.7.20 AI-based design of pharmacologically relevant targets with target

properties (use case 107) .....................................................................................................................................46

7.7.21 AI-based mapping of optical to multi-electrode catheter recordings for

atrial fibrillation treatment (use case 108) ...........................................................................................47

7.7.22 AI solution for end-to-end processing of cell microscopy images (use case 115) 47

7.7.23 Generation of computer tomography scans from magnetic resonance

images (use case 116) ..............................................................................................................................................48

7.7.24 Improving the knowledge base of prescriptions for drug and non-drug

therapy and its use as a tool in support of medical professionals (use case 117) 49

7.7.25 Neural network formation of 3D-model orthopedic insoles (use case 121) ............50

7.7.26 Search for undiagnosed patients (use case 127) ..............................................................................50

7.7.27 Support system for optimization and personalization of drug therapy (use

case 129) ..............................................................................................................................................................................51

7.7.28 Syntelly - computer aided organic synthesis (use case 130) ..................................................51

7.7.29 WebioMed clinical decision support system (use case 131) ..................................................52

7.8 Home/service robotics .................................................................................................................................................................53

7.8.1 Robot consciousness (use case 61) ..............................................................................................................53

7.8.2 Social humanoid technology capable of multi-modal context recognition

and expression (use case 65) .............................................................................................................................54

7.8.3 Application of strong artificial intelligence (use case 111) .....................................................54

7.9 ICT ...................................................................................................................................................................................................................55

7.9.1 Autonomous network and automation level definition (use case 30) ...........................55

iv PROOF/ÉPREUVE © ISO/IEC 2021 – All rights reserved
---------------------- Page: 4 ----------------------
ISO/IEC TR 24030:2021(E)

7.9.2 Autonomous network scenarios (use case 31)...................................................................................55

7.9.3 A judging support system for gymnastics using 3D sensing (use case 70) ................56

7.9.4 Active antenna array satellite (use case 71) .........................................................................................56

7.9.5 Carrier interference detection and removal for satellite communication

(use case 72) .....................................................................................................................................................................57

7.9.6 Ontologies for smart buildings (use case 78) ......................................................................................58

7.9.7 Product failure prediction for critical IT infrastructure (use case 86) ..........................58

7.9.8 Data compression with AI techniques (use case 98) .....................................................................58

7.9.9 Optimization of software configurations with AI techniques (use case 99) .............59

7.9.10 Better human-computer interaction with advanced language models (use

case 100) ..............................................................................................................................................................................59

7.10 Legal ..............................................................................................................................................................................................................60

7.10.1 Tax rules updates and classification (use case 95)..........................................................................60

7.10.2 AI contract management (use case 120)..................................................................................................60

7.10.3 Semantic analysis of legal documents (use case 128) ..................................................................61

7.11 Logistics .....................................................................................................................................................................................................61

7.11.1 Improving productivity for warehouse operation (use case 41) ........................................61

7.11.2 AI based dynamic routing SaaS (use case 92) .....................................................................................62

7.12 Maintenance and support ...........................................................................................................................................................62

7.12.1 Anomaly detection in sensor data using deep learning techniques (use

case 45) .................................................................................................................................................................................62

7.12.2 Jet engine predictive maintenance service (use case 73) ..........................................................63

7.12.3 Detection of fraudulent medical claims (use case 90) .................................................................64

7.12.4 AI virtual assistant for customer support and service (use case 106) ...........................64

7.13 Manufacturing ......................................................................................................................................................................................65

7.13.1 AI solution to calculate amount of contained material from mass

spectrometry measurement data (use case 3) ...................................................................................65

7.13.2 AI solution to quickly identify defects during quality assurance process on

wind turbine blades (use case 4) ....................................................................................................................65

7.13.3 Solution to detect signs of failures in wind power generation system (use

case 5) ....................................................................................................................................................................................66

7.13.4 Generative design of mechanical parts (use case 15) ...................................................................66

7.13.5 Information extraction from hand-marked industrial inspection sheets

(use case 21) .....................................................................................................................................................................67

7.13.6 Automated defect classification on product surfaces (use case 33) ................................67

7.13.7 Robotic task automation: insertion (use case 34) ...........................................................................68

7.13.8 Powering remote drilling command centre (use case 36) .................. ......................................69

7.13.9 Leveraging AI to enhance adhesive quality (use case 37) .........................................................69

7.13.10 Machine learning-driven approach to identify weak spots in the

manufacturing of circuit breakers (use case 38) ..............................................................................70

7.13.11 Machine learning-driven analysis of batch process operation data to

identify causes for poor batch performance (use case 39) ......................................................70

7.13.12 Empowering autonomous flow meter control – reducing time taken for

“proving of meters” (use case 40) ..................................................................................................................71

7.13.13 Adaptable factory (use case 46) ......................................................................................................................71

7.13.14 Order-controlled production (use case 47) ...........................................................................................72

7.13.15 Value-based service (use case 48) .................................................................................................................72

7.13.16 Improvement of productivity of semiconductor manufacturing (use case 82) .....73

7.13.17 AI decryption of magnetograms (use case 104) ................................................................................74

7.13.18 Analysing and predicting acid treatment effectiveness on bottom hole

zone (use case 110) ....................................................................................................................................................74

7.13.19 Automatic classification tool for full size core (use case 112) ..............................................75

7.13.20 Intelligent technology to control manual operations via video — “Norma”

(use case 118) .................................................................................................................................................................75

7.13.21 Optimization of ferroalloy consumption for a steel production company

(use case 123) .................................................................................................................................................................76

7.13.22 Device control using AI consisting of cloud computing and embedded

system (use case 132) ..............................................................................................................................................76

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ISO/IEC TR 24030:2021(E)

7.14 Media and entertainment ...........................................................................................................................................................77

7.14.1 Predictive analytics for the behaviour and psycho-emotional conditions of
eSports players using heterogeneous data and artificial intelligence (use

case 125) ..............................................................................................................................................................................77

7.15 Mobility ......................................................................................................................................................................................................78

7.15.1 Autonomous apron truck (use case 12) ....................................................................................................78

7.15.2 AI solution to help mobile phones to have better picture effect (use case 32) .......79

7.16 Public sector ...........................................................................................................................................................................................79

7.16.1 AI ideally matches children to day-care centres (use case 7) ................................................79

7.16.2 AI sign language interpretation system for people with hearing

impairment (use case 62) .....................................................................................................................................80

7.16.3 AI situation explanation service for people with visual impairments (use

case 64) .................................................................................................................................................................................80

7.16.4 Predictive maintenance of public housing lifts (use case 94) ................................................81

7.17 Retail .............................................................................................................................................................................................................81

7.17.1 Emotion-sensitive AI customer service (use case 42) ..................................................................81

7.17.2 Deep learning-based user intent recognition (use case 43) ...................................................82

7.18 Security .......................................................................................................................................................................................................83

7.18.1 Behavioural and sentiment analytics (use case 14) .......................................................................83

7.18.2 AI (swarm intelligence) solution for attack detection in IoT environment

(use case 22) .....................................................................................................................................................................83

7.18.3 Use of robotic solution for traffic policing and control (use case 25) .............................84

7.18.4 Robotic solution for replacing human labour in hazardous conditions (use

case 26) .................................................................................................................................................................................85

7.18.5 Non-intrusive detection of malware (use case 93) .........................................................................85

7.19 Social infrastructure ........................................................................................................................................................................86

7.19.1 Deep learning technology combined with topological data analysis
successfully estimates degree of internal damage to bridge infrastructure

(use case 8) ........................................................................................................................................................................86

7.19.2 Water crystal mapping (use case 77) ..........................................................................................................86

7.19.3 System for real-time earthquake simulation with data assimilation (use

case 97) .................................................................................................................................................................................87

7.20 Transportation .....................................................................................................................................................................................87

7.20.1 AI components for vehicle pl
...

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