ISO/IEC Guide 75:2006
(Main)Strategic principles for future IEC and ISO standardization in industrial automation
Strategic principles for future IEC and ISO standardization in industrial automation
This Guide provides strategic principles, derived from market experience, for use by IEC and ISO technical committees and subcommittees working in the industrial automation sector, as well as other bodies within IEC and ISO with interests in the work of these committees.
Principes stratégiques pour la future normalisation IEC et ISO en automatisation industrielle
General Information
Standards Content (Sample)
GUIDE 75
First edition
2006-11
Strategic principles for future IEC and ISO
standardization in industrial automation
Reference number
GUIDE 75
First edition
2006-11
Strategic principles for future IEC and ISO
standardization in industrial automation
No part of this publication may be reproduced or utilized in any form or by any means, electronic or
mechanical, including photocopying and microfilm, without permission in writing from the publisher.
International Electrotechnical Commission, 3, rue de Varembé, PO Box 131, CH-1211 Geneva 20, Switzerland
Telephone: +41 22 919 02 11 Telefax: +41 22 919 03 00 E-mail: inmail@iec.ch Web: www.iec.ch
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For price, see current catalogue
– 2 – Guide 75 © ISO/IEC:2006 (E)
CONTENTS
FOREWORD .3
1 Scope .4
2 Introduction .4
3 Abbreviations .5
4 New environment .6
5 Evolution of requirements .7
6 Recommendations for new standardization principles common to all segments .9
7 Recommendations for new standardization principles specific to segment 1 .12
8 Recommendations for new standardization principles specific to segment 2 .13
9 Recommendations for new standardization principles specific to segment 3 .14
10 Conformity assessment and marking common to all segments .14
BIBLIOGRAPHY .16
Table 1 – Standards segmentation . 5
Guide 75 © ISO/IEC:2006 (E) – 3–
STRATEGIC PRINCIPLES FOR FUTURE IEC AND ISO STANDARDIZATION
IN INDUSTRIAL AUTOMATION
FOREWORD
ISO (the International Organization for Standardization) and IEC (the International
Electrotechnical Commission) form the specialized system for worldwide standards. National
bodies that are members of ISO or IEC participate in the development of International
Standards through technical committees established by the respective organization to deal
with particular fields of technical activity. ISO and IEC technical committees collaborate in
fields of mutual interest. Other international organizations, governmental and non-
governmental, in liaison with ISO and IEC, also take part in the work.
Guides are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
Draft Guides adopted by the responsible committee or group are circulated to national bodies
for voting. Publication as a Guide requires approval by at least 75 % of the national bodies
casting a vote.
Attention is drawn to the possibility that some of the elements of this Guide may be the
subject of patent rights. ISO and IEC shall not be held responsible for identifying any or all
such patent rights.
ISO/IEC Guide 75 was prepared by the IEC Sector Board 3 (SB 3), Industrial automation
systems.
This Guide may be revised in due course on the basis of practical experience. Committees
writing standards are invited to inform the ISO Central Secretariat or the IEC Central Office of
any difficulties encountered with the implementation of its provisions.
One aspect of this Guide requires particular comment.
“Future . standardization” indicates that these proposals are forward-looking. However,
existing standards are also affected.
SB 3’s terms of reference and the experience of its members both restrict the formal domain
of these recommendations to that of industrial automation. However, the members are of the
unanimous opinion that the recommended principles could have much wider application
because many of them are generic, and could thus be relevant to many other industrial
sectors.
The text of this guide is based on the following documents:
Approval document Report on voting
C/1407/DV C/1442/RV
Full information on the voting for the approval of this Guide can be found in the report on vot-
ing indicated in the above table.
– 4 – Guide 75 © ISO/IEC:2006 (E)
STRATEGIC PRINCIPLES FOR FUTURE IEC AND ISO STANDARDIZATION
IN INDUSTRIAL AUTOMATION
1 Scope
This Guide is applicable to IEC and ISO standardization for the industrial automation sector.
It provides strategic principles for use by the various technical committees and
subcommittees working in different domains within the sector, as well as other bodies within
IEC and ISO with interests in the work of these committees.
2 Introduction
Not all standards-related documents (referred to in what follows by the generic term
)
standards have the same purpose or the same consequences, or are subject to the same
constraints. For example, a standard that facilitates business in an application domain and a
standard defining safety requirements have little in common. Therefore, the relevant strategic
principles may vary, depending upon the different segments into which standards fall.
It is therefore proposed to segment standards according to three criteria: the purpose, the
actors concerned, and the technology involved.
Concerning purpose, the grouping could be
4 safety and/or compatibility;
4 interoperability;
4 performance; and
4 comprehension and/or best practices.
Concerning the actors, one may distinguish
4 governmental, representing the interests of the country and the public; and
4 end-users, vendors and integrators organized in a supply chain.
Concerning the technology involved, the distinguishing factor is rate of change (fast or
slow):
4 intensive use of IT (or other fast-changing technologies); or
4 no or limited use of IT (or any other fast-changing technology).
By combining the above elements, for the purposes of this document, a segmentation of
standards, shown in Table 1, may be derived.
___________
)
The term “standard” as used in this document thus includes publications which are not necessarily full-
consensus documents.
Guide 75 © ISO/IEC:2006 (E) – 5–
Table 1 – Standards segmentation
Segment Types of "standards" Comments
Segment 1 Safety-, functional safety- and/or compatibility- Will incorporate more and more IT techniques
oriented applied to automation. Should be objectives-
oriented rather than methods-/techniques-oriented
Segment 2 Fast-changing technologies Include technologies such as IT, telecom, power
electronics, wireless communications, as applied
to the automation and control world
2a Interoperability-oriented As technology changes, standards should focus
on methods and functions
2b Performance-oriented
Segment 3 Mature technologies, performance- or Example 1: performance-oriented standards:
interoperability-oriented defining appropriate frameworks enabling
evaluation of products against requirements
Example 2: electromechanical products: electrical
compatibility, mechanical compatibility
Segment 4 Engineering recommendations
The main purpose of the segmentation is to provide the context for obtaining quickly
standards or other IEC/ISO products that may have a short lifetime.
Segment 1 standards generally involve governmental actors as well as market players. The
role of the Supplier’s Declaration of Conformity and, where the market forces or regulations
require it, certification, is very important for market access.
Segment 2a standards need to be global and stable over time because their effectiveness
depends on their use by suppliers, integrators and end-users.
Segments 2b and 3 standards are, in a sense, private between vendors or between vendors
and users.
Segment 4 standards are not true standards but a collection of best practices that can be
used as a reference. There will be little consideration of segment 4 in this document.
After Clauses 4 and 5, which provide the background and rationale for these recommendations,
Clause 6 gives recommendations common to all standards segments, and Clauses 7 to 9 give
ones specific to segments 1, 2 and 3 respectively. Clause 10 deals with conformity assessment.
3 Abbreviations
EMC Electromagnetic compatibility
IEC/CAB IEC Conformity Assessment Board
IS International Standard
ISO/CASCO ISO Conformity Assessment Committee
IT Information technology
ITA Industry Technical Agreement
IWA International Workshop Agreement
NC National Committee
PAS Publicly Available Specification
SDO Standards Development Organization
SDoC Supplier’s Declaration of Conformity
SME Small and medium-sized enterprise
TC Technical Committee
TR Technical Report
TS Technical Specification
TTA Technical Trend Assessment
– 6 – Guide 75 © ISO/IEC:2006 (E)
4 New environment
The industrial world has changed greatly since the process of standards-writing began. The
new environment is characterized by the following.
4.1 Globalization
Elements of society are becoming increasingly interdependent on a global basis.
Globalization in industrial automation systems implies standardization across global supply
and knowledge chains, involving extended enterprises.
4.2 Spread and dynamism of information technologies
The amount and complexity of the knowledge inherent in industrial products and services
have increased by several orders of magnitude. This knowledge (technology) is changing and
invading new domains faster than the time needed for a set of independent parties to develop
a single, proven interface specification for interoperability across their respective system
elements in the traditional standardization process.
4.3 Rapid innovation in other technologies
These include materials processing, energy generation and storage, and bio/ecosystem
management and control.
4.4 Systems
While a need remains for the standardization of individual elements using both traditional and
advanced technologies, there is increasing emphasis on the ability to integrate elements into
systems of varying complexity. These integrated systems are further expected to be
sustainable, portable, dependable and scalable.
4.5 Exploitation in other sectors
Many traditional standards groups are seeking to deliver digital definitions of the products
that are the subject of their standards. Industry demands a consistent approach across these
groups, which should be encouraged to utilize the existing industrial automation standards to
develop such definitions.
4.6 Various market demands
Conflicting needs are often expressed by users of products: on the one hand, there is an
increasing interest in the use of standards to enable free choice among an ever-greater
diversity of more and more complex products which implies that these products must match
all the interfaces required by the user’s automation system; on the other hand, there is a
trend towards requiring more responsibility from the system integrator, ranging from efficient
integration to a guarantee of performance, dependability and results.
4.7 Various vendor answers
Producers no longer require uniformity for their very survival; instead, competitive forces
determine survival. However, while smaller market actors (for example, product specialists)
require standards for better interoperability and interchangeability, larger ones targeting the
system market are less interested in opening up the architectures they have invested in and
more interested in differentiation.
4.8 Various system integrator answers
The needs of system integrators may also be divergent: using proprietary specifications may
help deliver cost-effective one-stop-shop, turnkey solutions (as well as protect a competitive
Guide 75 © ISO/IEC:2006 (E) – 7–
position), whereas the use of widely applied international standards allows better
management of risks. Overall, the challenge is to find solutions which benefit all
stakeholders.
4.9 Liberalization
Many areas which used to form the subject of government monopolies or closed oligopolies
(telecommunications, air transport, energy) no longer do so; almost all markets are open and
competitive. This liberalization is an enabler of the globalization mentioned in 3.1.
4.10 Changing relationships between governments and SDOs
In more and more countries, SDOs are no longer under government control but delegated to
associations with the public and the private sector represented. This is partly thanks to
confidence in the results obtained by ISO and IEC in the past.
Industry as a producer of goods and services (producers), no matter how capital-intensive or
how advanced technologically, requires less government leadership than it once did, while
still welcoming government support.
Some regional economies and their governments continue to use regional or national
standards as a basis for technical barriers to trade.
Producers and exporters are seeking for regulation and conformance to standards to be less
and less governmental and more and more market-based and industry-driven regulatory
functions. Small producers and users are concerned that this may result in a new kind of
central force controlling the markets, jeopardizing broader societal interests.
5 Evolution of requirements
The new environment leads to the following concrete reasons why the principles behind
standardization, in the industrial automation and similar systems areas, must in some cases
evolve.
5.1 System-oriented versus product-oriented
The more the systems approach is of concern (segment 2 standards), the less adequate the
traditional function/component-product oriented topics of standardization are. New
standardization approaches are needed, for example:
enabling “plug and play” of elements into systems, thanks to proper (relevant, open,
stable) interfaces and associated tools;
allowing re-use of past proven work, thanks, for example, to stand
...
GUIDE 75
ɉɟɪɜɨɟɢɡɞɚɧɢɟ
2006-11
ɋɬɪɚɬɟɝɢɱɟɫɤɢɟɩɪɢɧɰɢɩɵɞɥɹ
ɛɭɞɭɳɟɣɫɬɚɧɞɚɪɬɢɡɚɰɢɢ IEC ɢ ISO ɜ
ɨɛɥɚɫɬɢɩɪɨɦɵɲɥɟɧɧɨɣ
ɚɜɬɨɦɚɬɢɡɚɰɢɢ
Strategic principles for future IEC and
ISO standardization in industrial
automation
ɋɫɵɥɨɱɧɵɣɧɨɦɟɪ
GUIDE 75 © ISO/IEC :2006(R)
ɋɈȾȿɊɀȺɇɂȿ
ɉɪɟɞɢɫɥɨɜɢɟ.3
1 Ɉɛɥɚɫɬɶɩɪɢɦɟɧɟɧɢɹ.4
2 ȼɜɟɞɟɧɢɟ.4
3 ɋɨɤɪɚɳɟɧɢɹ.5
4 ɇɨɜɨɟɨɤɪɭɠɟɧɢɟ.6
5 ɗɜɨɥɸɰɢɹɬɪɟɛɨɜɚɧɢɣ.7
6 Ɋɟɤɨɦɟɧɞɚɰɢɢɞɥɹɧɨɜɵɯɩɪɢɧɰɢɩɨɜɫɬɚɧɞɚɪɬɢɡɚɰɢɢ,ɨɛɳɢɯɞɥɹɜɫɟɯɫɟɝɦɟɧɬɨɜ .9
7 Ɋɟɤɨɦɟɧɞɚɰɢɢɞɥɹɧɨɜɵɯɩɪɢɧɰɢɩɨɜɫɬɚɧɞɚɪɬɢɡɚɰɢɢ,ɯɚɪɚɤɬɟɪɧɵɯɞɥɹɫɟɝɦɟɧɬɚ 1 .12
8 Ɋɟɤɨɦɟɧɞɚɰɢɢɞɥɹɧɨɜɵɯɩɪɢɧɰɢɩɨɜɫɬɚɧɞɚɪɬɢɡɚɰɢɢ,ɯɚɪɚɤɬɟɪɧɵɯɞɥɹɫɟɝɦɟɧɬɚ 2 .13
9 Ɋɟɤɨɦɟɧɞɚɰɢɢɞɥɹɧɨɜɵɯɩɪɢɧɰɢɩɨɜɫɬɚɧɞɚɪɬɢɡɚɰɢɢ,ɯɚɪɚɤɬɟɪɧɵɯɞɥɹɫɟɝɦɟɧɬɚ 3 .14
10 Ɉɰɟɧɤɚɫɨɨɬɜɟɬɫɬɜɢɹɢɦɚɪɤɢɪɨɜɤɚ,ɨɛɳɢɟɞɥɹɜɫɟɯɫɟɝɦɟɧɬɨɜ .15
Ȼɢɛɥɢɨɝɪɚɮɢɹ .16
Ɍɚɛɥɢɰɚ 1 – ɋɟɝɦɟɧɬɚɰɢɹɫɬɚɧɞɚɪɬɨɜ 5
GUIDE 75 © ISO/IEC :2006(R)
ɋɌɊȺɌȿȽɂɑȿɋɄɂȿɉɊɂɇɐɂɉɕ ȾɅəȻɍȾɍɓȿɃɋɌȺɇȾȺɊɌɂɁȺɐɂɂ
IECɂ ISO ȼɈȻɅȺɋɌɂɉɊɈɆɕɒɅȿɇɇɈɃȺȼɌɈɆȺɌɂɁȺɐɂɂ
ɉɊȿȾɂɋɅɈȼɂȿ
Ɇɟɠɞɭɧɚɪɨɞɧɚɹ ɨɪɝɚɧɢɡɚɰɢɹ ɩɨ ɫɬɚɧɞɚɪɬɢɡɚɰɢɢ (ISO) ɢ Ɇɟɠɞɭɧɚɪɨɞɧɚɹ ɷɥɟɤɬɪɨɬɟɯɧɢɱɟɫɤɚɹ ɤɨɦɢɫɫɢɹ
(IEC)ɨɛɪɚɡɭɸɬɫɩɟɰɢɚɥɢɡɢɪɨɜɚɧɧɭɸɫɢɫɬɟɦɭɫɬɚɧɞɚɪɬɢɡɚɰɢɢɜɨɛɳɟɦɢɪɨɜɨɦɦɚɫɲɬɚɛɟ.ɇɚɰɢɨɧɚɥɶɧɵɟ
ɨɪɝɚɧɵ, ɹɜɥɹɸɳɢɟɫɹ ɱɥɟɧɚɦɢ ISO ɢ IEC, ɩɪɢɧɢɦɚɸɬ ɭɱɚɫɬɢɟ ɜ ɪɚɡɪɚɛɨɬɤɟ ɦɟɠɞɭɧɚɪɨɞɧɵɯ ɫɬɚɧɞɚɪɬɨɜ
ɱɟɪɟɡ ɬɟɯɧɢɱɟɫɤɢɟ ɤɨɦɢɬɟɬɵ, ɭɫɬɚɧɨɜɥɟɧɧɵɟ ɫɨɨɬɜɟɬɫɬɜɭɸɳɢɦɢ ɨɪɝɚɧɢɡɚɰɢɹɦɢ ɜ ɤɨɧɤɪɟɬɧɵɯ ɨɛɥɚɫɬɹɯ
ɬɟɯɧɢɱɟɫɤɨɣɞɟɹɬɟɥɶɧɨɫɬɢ.Ɍɟɯɧɢɱɟɫɤɢɟɤɨɦɢɬɟɬɵ ISO ɢ IEC ɫɨɬɪɭɞɧɢɱɚɸɬɜɨɛɥɚɫɬɹɯ,ɩɪɟɞɫɬɚɜɥɹɸɳɢɯ
ɜɡɚɢɦɧɵɣ ɢɧɬɟɪɟɫ. Ⱦɪɭɝɢɟ ɦɟɠɞɭɧɚɪɨɞɧɵɟ ɨɪɝɚɧɢɡɚɰɢɢ, ɩɪɚɜɢɬɟɥɶɫɬɜɟɧɧɵɟ ɢ ɧɟɩɪɚɜɢɬɟɥɶɫɬɜɟɧɧɵɟ,
ɫɜɹɡɚɧɧɵɟɫ ISO ɢ IEC, ɬɚɤɠɟɩɪɢɧɢɦɚɸɬɭɱɚɫɬɢɟɜɪɚɛɨɬɚɯ.
ɉɪɨɟɤɬɵɪɭɤɨɜɨɞɫɬɜɪɚɡɪɚɛɚɬɵɜɚɸɬɫɹɫɨɝɥɚɫɧɨɩɪɚɜɢɥɚɦ,ɢɡɥɨɠɟɧɧɵɦɜȾɢɪɟɤɬɢɜɚɯ ISO/IEC, ɑɚɫɬɶ 2.
ɉɪɨɟɤɬɵ ɪɭɤɨɜɨɞɫɬɜ, ɩɪɢɧɹɬɵɟ ɨɬɜɟɬɫɬɜɟɧɧɵɦ ɤɨɦɢɬɟɬɨɦ ɢɥɢ ɝɪɭɩɩɨɣ, ɪɚɫɩɪɨɫɬɪɚɧɹɸɬɫɹ ɫɪɟɞɢ
ɨɪɝɚɧɢɡɚɰɢɣ-ɱɥɟɧɨɜɞɥɹɝɨɥɨɫɨɜɚɧɢɹ.ɉɭɛɥɢɤɚɰɢɹɜɤɚɱɟɫɬɜɟɪɭɤɨɜɨɞɫɬɜɚɬɪɟɛɭɟɬɨɞɨɛɪɟɧɢɹɧɟɦɟɧɟɟɱɟɦ
75 % ɨɪɝɚɧɢɡɚɰɢɣ-ɱɥɟɧɨɜ,ɩɪɢɧɹɜɲɢɯɭɱɚɫɬɢɟɜɝɨɥɨɫɨɜɚɧɢɢ.
ɋɥɟɞɭɟɬ ɭɱɢɬɵɜɚɬɶ ɜɨɡɦɨɠɧɨɫɬɶ, ɱɬɨ ɧɟɤɨɬɨɪɵɟ ɷɥɟɦɟɧɬɵ ɞɚɧɧɨɝɨ ɞɨɤɭɦɟɧɬɚ ɦɨɝɭɬ ɛɵɬɶ ɨɛɴɟɤɬɨɦ
ɩɚɬɟɧɬɧɵɯɩɪɚɜ. ISO ɢɥɢ IEC ɧɟɧɟɫɭɬɨɬɜɟɬɫɬɜɟɧɧɨɫɬɶɡɚɨɩɪɟɞɟɥɟɧɢɟɧɟɤɨɬɨɪɵɯɢɥɢɜɫɟɯɬɚɤɢɯɩɚɬɟɧɬɧɵɯ
ɩɪɚɜ.
Ɋɭɤɨɜɨɞɫɬɜɨ ISO/IEC Guide 75 ɛɵɥɨ ɪɚɡɪɚɛɨɬɚɧɨ ɉɪɚɜɥɟɧɢɟɦ ɫɟɤɬɨɪɚ 3 IEC (SB 3) ɋɢɫɬɟɦɵ
ɩɪɨɦɵɲɥɟɧɧɨɣɚɜɬɨɦɚɬɢɡɚɰɢɢ.
ɇɚɫɬɨɹɳɟɟɊɭɤɨɜɨɞɫɬɜɨɦɨɠɟɬɛɵɬɶɩɟɪɟɫɦɨɬɪɟɧɨɧɚɞɥɟɠɚɳɢɦɨɛɪɚɡɨɦɧɚɨɫɧɨɜɟɩɪɚɤɬɢɱɟɫɤɨɝɨɨɩɵɬɚ.
Ʉɨɦɢɬɟɬɚɦ,ɪɚɡɪɚɛɚɬɵɜɚɸɳɢɦɫɬɚɧɞɚɪɬɵ,ɪɟɤɨɦɟɧɞɭɟɬɫɹɢɧɮɨɪɦɢɪɨɜɚɬɶɐɟɧɬɪɚɥɶɧɵɣɫɟɤɪɟɬɚɪɢɚɬ ISO
ɢɥɢɐɟɧɬɪɚɥɶɧɨɟɛɸɪɨ IEC ɨɥɸɛɵɯɬɪɭɞɧɨɫɬɹɯ,ɜɫɬɪɟɱɚɸɳɢɯɫɹɩɪɢɜɵɩɨɥɧɟɧɢɢɟɝɨɩɨɥɨɠɟɧɢɣ.
ɈɞɢɧɚɫɩɟɤɬɷɬɨɝɨɊɭɤɨɜɨɞɫɬɜɚɬɪɟɛɭɟɬɫɩɟɰɢɚɥɶɧɵɯɤɨɦɦɟɧɬɚɪɢɟɜ.
Ɏɪɚɡɚ “Ȼɭɞɭɳɚɹ … ɫɬɚɧɞɚɪɬɢɡɚɰɢɹ”ɩɨɤɚɡɵɜɚɟɬ,ɱɬɨɷɬɢɩɪɟɞɥɨɠɟɧɢɹɨɬɧɨɫɹɬɫɹɤɛɭɞɭɳɟɦɭ.Ɉɞɧɚɤɨ
ɫɭɳɟɫɬɜɭɸɳɢɯɫɬɚɧɞɚɪɬɨɜɷɬɨɬɚɤɠɟɤɚɫɚɟɬɫɹ.
ɉɪɟɞɟɥɵ ɤɨɦɩɟɬɟɧɰɢɢ SB 3 ɢ ɨɩɵɬ ɟɝɨ ɱɥɟɧɨɜ ɨɝɪɚɧɢɱɢɜɚɸɬ ɮɨɪɦɚɥɶɧɭɸ ɨɛɥɚɫɬɶ ɷɬɢɯ ɪɟɤɨɦɟɧɞɚɰɢɣ
ɨɛɥɚɫɬɶɸ ɩɪɨɦɵɲɥɟɧɧɨɣ ɚɜɬɨɦɚɬɢɡɚɰɢɢ. Ɉɞɧɚɤɨ ɱɥɟɧɵ ɟɞɢɧɨɞɭɲɧɵ ɜɨ ɦɧɟɧɢɢ, ɱɬɨ ɪɟɤɨɦɟɧɞɨɜɚɧɧɵɟ
ɩɪɢɧɰɢɩɵ ɦɨɝɥɢ ɛɵ ɢɦɟɬɶ ɛɨɥɟɟ ɲɢɪɨɤɨɟ ɩɪɢɦɟɧɟɧɢɟ, ɩɨɬɨɦɭ ɱɬɨ ɦɧɨɝɢɟ ɢɡ ɧɢɯ ɹɜɥɹɸɬɫɹ
ɨɫɧɨɜɨɩɨɥɚɝɚɸɳɢɦɢɢɩɨɷɬɨɦɭɩɨɞɯɨɞɹɬɞɥɹɦɧɨɝɢɯɞɪɭɝɢɯɩɪɨɦɵɲɥɟɧɧɵɯɫɟɤɬɨɪɨɜ.
ɌɟɤɫɬɷɬɨɝɨɊɭɤɨɜɨɞɫɬɜɚɨɫɧɨɜɚɧɧɚɫɥɟɞɭɸɳɢɯɞɨɤɭɦɟɧɬɚɯ:
Ⱦɨɤɭɦɟɧɬɨɞɨɛɪɟɧɢɹ Ɉɬɱɟɬɨɝɨɥɨɫɨɜɚɧɢɢ
ɋ/1407/DV C/1442/RV
ɉɨɥɧɭɸ ɢɧɮɨɪɦɚɰɢɸ ɨ ɝɨɥɨɫɨɜɚɧɢɢ ɩɨ ɨɞɨɛɪɟɧɢɸ ɧɚɫɬɨɹɳɟɝɨ Ɋɭɤɨɜɨɞɫɬɜɚ ɦɨɠɧɨ ɧɚɣɬɢ ɜ ɨɬɱɟɬɟ ɨ
ɝɨɥɨɫɨɜɚɧɢɢ,ɭɤɚɡɚɧɧɨɦɜɜɵɲɟɩɪɢɜɟɞɟɧɧɨɣɬɚɛɥɢɰɟ.
GUIDE 75 © ISO/IEC :2006(R)
ɋɌɊȺɌȿȽɂɑȿɋɄɂȿɉɊɂɇɐɂɉɕȾɅəȻɍȾɍɓȿɃɋɌȺɇȾȺɊɌɂɁȺɐɂɂ IEC ɂ
ISOȼɈȻɅȺɋɌɂɉɊɈɆɕɒɅȿɇɇɈɃȺȼɌɈɆȺɌɂɁȺɐɂɂ
1 Ɉɛɥɚɫɬɶɩɪɢɦɟɧɟɧɢɹ
ɇɚɫɬɨɹɳɟɟ Ɋɭɤɨɜɨɞɫɬɜɨ ɩɪɢɦɟɧɹɟɬɫɹ ɞɥɹ ɫɬɚɧɞɚɪɬɢɡɚɰɢɢ IEC ɢ ISO ɜ ɫɟɤɬɨɪɟ ɩɪɨɦɵɲɥɟɧɧɨɣ
ɚɜɬɨɦɚɬɢɡɚɰɢɢ.Ɉɧɨɨɛɟɫɩɟɱɢɜɚɟɬɫɬɪɚɬɟɝɢɱɟɫɤɢɟɩɪɢɧɰɢɩɵɞɥɹɢɫɩɨɥɶɡɨɜɚɧɢɹɪɚɡɥɢɱɧɵɦɢɬɟɯɧɢɱɟɫɤɢɦɢ
ɤɨɦɢɬɟɬɚɦɢ ɢ ɩɨɞɤɨɦɢɬɟɬɚɦɢ, ɪɚɛɨɬɚɸɳɢɦɢ ɜ ɪɚɡɥɢɱɧɵɯ ɨɛɥɚɫɬɹɯ ɫɟɤɬɨɪɚ, ɬɚɤ ɠɟ ɤɚɤ ɢ ɞɪɭɝɢɦɢ
ɨɪɝɚɧɢɡɚɰɢɹɦɢɜ IEC ɢ ISO, ɡɚɢɧɬɟɪɟɫɨɜɚɧɧɵɦɢɜɪɚɛɨɬɟɷɬɢɯɤɨɦɢɬɟɬɨɜ.
2 ȼɜɟɞɟɧɢɟ
1)
ɇɟ ɜɫɟ ɞɨɤɭɦɟɧɬɵ, ɫɜɹɡɚɧɧɵɟ ɫɨ ɫɬɚɧɞɚɪɬɢɡɚɰɢɟɣ (ɞɚɥɟɟ ɧɚɡɵɜɚɟɦɵɟ ɨɛɳɢɦ ɬɟɪɦɢɧɨɦ ɫɬɚɧɞɚɪɬɵ ),
ɢɦɟɸɬɨɞɧɭɢɬɭɠɟɰɟɥɶɢɥɢɢɞɟɧɬɢɱɧɵɟɪɟɡɭɥɶɬɚɬɵɢɥɢɩɨɞɥɟɠɚɬɨɞɢɧɚɤɨɜɵɦɨɝɪɚɧɢɱɟɧɢɹɦ.ɇɚɩɪɢɦɟɪ,
ɫɬɚɧɞɚɪɬ,ɫɩɨɫɨɛɫɬɜɭɸɳɢɣɛɢɡɧɟɫɭɜɤɚɤɨɣ-ɬɨɨɛɥɚɫɬɢɩɪɢɦɟɧɟɧɢɹ,ɢɫɬɚɧɞɚɪɬ,ɨɩɪɟɞɟɥɹɸɳɢɣɬɪɟɛɨɜɚɧɢɹ
ɛɟɡɨɩɚɫɧɨɫɬɢ,ɢɦɟɸɬɦɚɥɨɨɛɳɟɝɨ.ɋɥɟɞɨɜɚɬɟɥɶɧɨ,ɪɟɥɟɜɚɧɬɧɵɟɫɬɪɚɬɟɝɢɱɟɫɤɢɟɩɪɢɧɰɢɩɵɦɨɝɭɬɦɟɧɹɬɶɫɹ
ɜɡɚɜɢɫɢɦɨɫɬɢɨɬɪɚɡɥɢɱɧɵɯɫɟɝɦɟɧɬɨɜ,ɤɤɨɬɨɪɵɦɨɬɧɨɫɢɬɫɹɫɬɚɧɞɚɪɬ.
ɉɨɷɬɨɦɭ ɩɪɟɞɥɚɝɚɟɬɫɹ ɞɟɥɢɬɶ ɫɬɚɧɞɚɪɬɵ ɧɚ ɫɟɝɦɟɧɬɵ ɫɨɝɥɚɫɧɨ ɬɪɟɦ ɤɪɢɬɟɪɢɹɦ: ɰɟɥɶ, ɭɱɚɫɬɜɭɸɳɢɟ
ɫɭɛɴɟɤɬɵɢɜɤɥɸɱɟɧɧɚɹɬɟɯɧɨɥɨɝɢɹ.
Ɉɬɧɨɫɢɬɟɥɶɧɨɰɟɥɢɝɪɭɩɩɢɪɨɜɤɚɫɬɚɧɞɚɪɬɨɜɦɨɠɟɬɛɵɬɶɨɫɧɨɜɚɧɚɧɚ
Ź ɛɟɡɨɩɚɫɧɨɫɬɢɢ/ɢɥɢɫɨɜɦɟɫɬɢɦɨɫɬɢ;
Ź ɜɨɡɦɨɠɧɨɫɬɢɜɡɚɢɦɨɞɟɣɫɬɜɢɹ;
Ź ɢɫɩɨɥɧɟɧɢɢ;ɢ
Ź ɩɨɧɢɦɚɧɢɢɢ/ɢɥɢɭɫɨɜɟɪɲɟɧɫɬɜɨɜɚɧɧɵɯɦɟɬɨɞɚɯ.
Ɉɬɧɨɫɢɬɟɥɶɧɨɭɱɚɫɬɜɭɸɳɢɯɫɭɛɴɟɤɬɨɜɦɨɠɧɨɪɚɡɥɢɱɚɬɶ
Ź ɝɨɫɭɞɚɪɫɬɜɟɧɧɵɟɨɪɝɚɧɢɡɚɰɢɢ,ɩɪɟɞɫɬɚɜɥɹɸɳɢɟɢɧɬɟɪɟɫɵɫɬɪɚɧɵɢɨɛɳɟɫɬɜɚ,ɢ
Ź ɤɨɧɟɱɧɵɯɩɨɥɶɡɨɜɚɬɟɥɟɣ,ɩɪɨɞɚɜɰɨɜɢɢɧɬɟɝɪɚɬɨɪɨɜ,ɨɪɝɚɧɢɡɨɜɚɧɧɵɯɜɰɟɩɨɱɤɭɩɨɫɬɚɜɨɤ.
Ɉɬɧɨɫɢɬɟɥɶɧɨ ɜɤɥɸɱɟɧɧɨɣ ɬɟɯɧɨɥɨɝɢɢ ɮɚɤɬɨɪɨɦ ɪɚɡɥɢɱɢɹ ɹɜɥɹɟɬɫɹ ɫɬɟɩɟɧɶ ɢɡɦɟɧɟɧɢɹ (ɛɵɫɬɪɨɟ ɢɥɢ
ɦɟɞɥɟɧɧɨɟ):
Ź ɢɧɬɟɧɫɢɜɧɨɟɢɫɩɨɥɶɡɨɜɚɧɢɟɢɧɮɨɪɦɚɰɢɨɧɧɵɯɬɟɯɧɨɥɨɝɢɣ IT (ɢɥɢɞɪɭɝɢɯɛɵɫɬɪɨɢɡɦɟɧɹɸɳɢɯɫɹ
ɬɟɯɧɨɥɨɝɢɣ)ɢɥɢ
Ź ɛɟɡɢɫɩɨɥɶɡɨɜɚɧɢɹɢɥɢɫɨɝɪɚɧɢɱɟɧɧɵɦɢɫɩɨɥɶɡɨɜɚɧɢɟɦ IT (ɢɥɢɞɪɭɝɢɯɛɵɫɬɪɨɢɡɦɟɧɹɸɳɢɯɫɹ
ɬɟɯɧɨɥɨɝɢɣ).
Ɉɛɴɟɞɢɧɹɹ ɜɵɲɟɧɚɡɜɚɧɧɵɟ ɷɥɟɦɟɧɬɵ ɩɪɢɦɟɧɢɬɟɥɶɧɨ ɤ ɧɚɫɬɨɹɳɟɦɭ ɞɨɤɭɦɟɧɬɭ, ɦɨɠɧɨ ɩɨɥɭɱɢɬɶ
ɫɟɝɦɟɧɬɚɰɢɸɫɬɚɧɞɚɪɬɨɜ,ɩɨɤɚɡɚɧɧɭɸɜɌɚɛɥɢɰɟ 1.
1)
Ɍɟɪɦɢɧ «ɫɬɚɧɞɚɪɬ»,ɢɫɩɨɥɶɡɭɟɦɵɣɜɷɬɨɦɞɨɤɭɦɟɧɬɟ,ɜɤɥɸɱɚɟɬ,ɬɚɤɢɦɨɛɪɚɡɨɦ,ɩɭɛɥɢɤɚɰɢɢ,ɤɨɬɨɪɵɟɧɟɨɛɹɡɚɬɟɥɶɧɨ
ɩɨɥɧɨɫɬɶɸɫɨɝɥɚɫɨɜɚɧɵ.
Guide 75 © ISO/IEC:2006(R)
Ɍɚɛɥɢɰɚ 1 — ɋɟɝɦɟɧɬɚɰɢɹɫɬɚɧɞɚɪɬɨɜ
ɋɟɝɦɟɧɬ Ɍɢɩɵ “ɫɬɚɧɞɚɪɬɨɜ” Ʉɨɦɦɟɧɬɚɪɢɢ
ɋɟɝɦɟɧɬ 1 Ɉɪɢɟɧɬɚɰɢɹɧɚɛɟɡɨɩɚɫɧɨɫɬɶ, Ȼɭɞɟɬɜɫɟɛɨɥɶɲɟɭɜɟɥɢɱɢɜɚɬɶɫɹ
ɮɭɧɤɰɢɨɧɚɥɶɧɭɸɛɟɡɨɩɚɫɧɨɫɬɶɢ/ɢɥɢ ɜɤɥɸɱɟɧɢɟɢɧɮɨɪɦɚɰɢɨɧɧɵɯ
ɫɨɜɦɟɫɬɢɦɨɫɬɶ ɬɟɯɧɨɥɨɝɢɣ,ɩɪɢɦɟɧɹɟɦɵɯɜ
ɚɜɬɨɦɚɬɢɡɚɰɢɢ.Ⱦɨɥɠɧɚɛɵɬɶ
ɨɪɢɟɧɬɚɰɢɹɧɚɰɟɥɢ,ɚɧɟɧɚ
ɦɟɬɨɞɵ/ɬɟɯɧɢɱɟɫɤɢɟɩɪɢɟɦɵ
ɋɟɝɦɟɧɬ 2 Ȼɵɫɬɪɨɦɟɧɹɸɳɢɟɫɹɬɟɯɧɨɥɨɝɢɢ ȼɤɥɸɱɟɧɵɬɟɯɧɨɥɨɝɢɢ,ɬɚɤɢɟɤɚɤ
ɢɧɮɨɪɦɚɰɢɨɧɧɵɟɬɟɯɧɨɥɨɝɢɢ,
ɬɟɥɟɤɨɦɦɭɧɢɤɚɰɢɢ,ɫɢɥɨɜɚɹ
ɷɥɟɤɬɪɨɧɢɤɚ,ɛɟɫɩɪɨɜɨɞɧɚɹɫɜɹɡɶ,
ɩɪɢɦɟɧɹɟɦɵɟɜɨɛɥɚɫɬɢ
ɚɜɬɨɦɚɬɢɡɚɰɢɢɢɭɩɪɚɜɥɟɧɢɹ
2ɚ
Ɉɪɢɟɧɬɚɰɢɹɧɚɫɩɨɫɨɛɧɨɫɬɶɤ Ɍɚɤɤɚɤɬɟɯɧɨɥɨɝɢɹɦɟɧɹɟɬɫɹ,
ɜɡɚɢɦɨɞɟɣɫɬɜɢɸ ɫɬɚɧɞɚɪɬɵɞɨɥɠɧɵɛɵɬɶ
ɫɨɫɪɟɞɨɬɨɱɟɧɵɧɚɦɟɬɨɞɚɯɢ
ɮɭɧɤɰɢɨɧɢɪɨɜɚɧɢɢ
2b
Ɉɪɢɟɧɬɚɰɢɹɧɚɢɫɩɨɥɧɟɧɢɟ
ɋɟɝɦɟɧɬ 3 Ɉɪɢɟɧɬɚɰɢɹɧɚɫɥɨɠɢɜɲɢɟɫɹ ɉɪɢɦɟɪ 1: ɫɬɚɧɞɚɪɬɵ,
ɬɟɯɧɨɥɨɝɢɢ,ɢɫɩɨɥɧɟɧɢɟɢ ɨɪɢɟɧɬɢɪɨɜɚɧɧɵɟɧɚɢɫɩɨɥɧɟɧɢɟ:
ɫɩɨɫɨɛɧɨɫɬɶɤɜɡɚɢɦɨɞɟɣɫɬɜɢɸ ɨɩɪɟɞɟɥɟɧɢɟɩɨɞɯɨɞɹɳɢɯɫɢɫɬɟɦɞɥɹ
ɨɛɟɫɩɟɱɟɧɢɹɨɰɟɧɤɢɩɪɨɞɭɤɬɨɜ
ɨɬɧɨɫɢɬɟɥɶɧɨɬɪɟɛɨɜɚɧɢɣ
ɉɪɢɦɟɪ 2: ɷɥɟɤɬɪɨɦɟɯɚɧɢɱɟɫɤɢɟ
ɩɪɨɞɭɤɬɵ:ɷɥɟɤɬɪɢɱɟɫɤɚɹ
ɫɨɜɦɟɫɬɢɦɨɫɬɶ,ɦɟɯɚɧɢɱɟɫɤɚɹ
ɫɨɜɦɟɫɬɢɦɨɫɬɶ
ɋɟɝɦɟɧɬ 4 Ɍɟɯɧɢɱɟɫɤɢɟɪɟɤɨɦɟɧɞɚɰɢɢ
Ƚɥɚɜɧɚɹɰɟɥɶɫɟɝɦɟɧɬɚɰɢɢɫɨɫɬɨɢɬɜɬɨɦ,ɱɬɨɛɵɨɛɟɫɩɟɱɢɬɶɤɨɧɬɟɤɫɬɞɥɹɛɵɫɬɪɨɝɨɩɨɥɭɱɟɧɢɹɫɬɚɧɞɚɪɬɨɜ
ɢɥɢɞɪɭɝɢɯɩɪɨɞɭɤɬɨɜ ISO/IEC, ɤɨɬɨɪɵɟɦɨɝɭɬɢɦɟɬɶɤɨɪɨɬɤɢɣɫɪɨɤɞɟɣɫɬɜɢɹ
ɋɬɚɧɞɚɪɬɵɫɟɝɦɟɧɬɚ 1 ɨɛɵɱɧɨɜɤɥɸɱɚɸɬɤɚɤɝɨɫɭɞɚɪɫɬɜɟɧɧɵɯ,ɬɚɤɢɪɵɧɨɱɧɵɯɫɭɛɴɟɤɬɨɜ.ɊɨɥɶȾɟɤɥɚɪɚɰɢɢ
ɩɨɫɬɚɜɳɢɤɚ ɨ ɫɨɨɬɜɟɬɫɬɜɢɢ ɢ, ɟɫɥɢ ɪɵɧɨɱɧɵɟ ɫɢɥɵ ɢɥɢ ɪɟɝɥɚɦɟɧɬɵ ɬɪɟɛɭɸɬ, ɬɨ ɢ ɨ ɫɟɪɬɢɮɢɤɚɰɢɢ,
ɹɜɥɹɟɬɫɹɨɱɟɧɶɜɚɠɧɨɣɞɥɹɞɨɫɬɭɩɚɧɚɪɵɧɨɤ.
ɋɬɚɧɞɚɪɬɵɫɟɝɦɟɧɬɚ 2ɚɞɨɥɠɧɵɛɵɬɶɝɥɨɛɚɥɶɧɵɦɢɢɫɬɚɛɢɥɶɧɵɦɢɜɬɟɱɟɧɢɟɞɥɢɬɟɥɶɧɨɝɨɜɪɟɦɟɧɢ,ɩɨɬɨɦɭ
ɱɬɨ ɢɯ ɞɟɣɫɬɜɟɧɧɨɫɬɶ ɡɚɜɢɫɢɬ ɨɬ ɢɯ ɢɫɩɨɥɶɡɨɜɚɧɢɹ ɩɨɫɬɚɜɳɢɤɚɦɢ, ɢɧɬɟɝɪɚɬɨɪɚɦɢ ɢ ɤɨɧɟɱɧɵɦɢ
ɩɨɥɶɡɨɜɚɬɟɥɹɦɢ.
ɋɬɚɧɞɚɪɬɵ ɫɟɝɦɟɧɬɨɜ 2b ɢ 3 ɹɜɥɹɸɬɫɹ ɜ ɢɡɜɟɫɬɧɨɦ ɫɦɵɫɥɟ ɱɚɫɬɧɵɦɢ ɦɟɠɞɭ ɩɪɨɞɚɜɰɚɦɢ ɢɥɢ ɦɟɠɞɭ
ɩɪɨɞɚɜɰɚɦɢɢɩɨɥɶɡɨɜɚɬɟɥɹɦɢ.
ɋɬɚɧɞɚɪɬɵɫɟɝɦɟɧɬɚ 4 ɧɟɹɜɥɹɸɬɫɹɞɟɣɫɬɜɢɬɟɥɶɧɵɦɢɫɬɚɧɞɚɪɬɚɦɢ,ɚɩɪɟɞɫɬɚɜɥɹɸɬɫɨɛɪɚɧɢɟɧɚɢɥɭɱɲɢɯ
ɦɟɬɨɞɨɜ, ɤɨɬɨɪɵɟ ɦɨɝɭɬ ɢɫɩɨɥɶɡɨɜɚɬɶɫɹ ɤɚɤ ɨɩɨɪɧɵɟ. ȼ ɧɚɫɬɨɹɳɟɦ ɞɨɤɭɦɟɧɬɟ ɫɟɝɦɟɧɬ 4 ɨɫɨɛɟɧɧɨ ɧɟ
ɪɚɫɫɦɚɬɪɢɜɚɟɬɫɹ.
3 ɋɨɤɪɚɳɟɧɢɹ
ȿɆɋ ɗɥɟɤɬɪɨɦɚɝɧɢɬɧɚɹɫɨɜɦɟɫɬɢɦɨɫɬɶ
IEC/CAB ɉɪɚɜɥɟɧɢɟɩɨɨɰɟɧɤɟɫɨɨɬɜɟɬɫɬɜɢɹ IEC
IS Ɇɟɠɞɭɧɚɪɨɞɧɵɣɫɬɚɧɞɚɪɬ
ISO/CASCO Ʉɨɦɢɬɟɬɩɨɨɰɟɧɤɟɫɨɨɬɜɟɬɫɬɜɢɹ ISO
IT ɂɧɮɨɪɦɚɰɢɨɧɧɵɟɬɟɯɧɨɥɨɝɢɢ
ITA ɉɪɨɦɵɲɥɟɧɧɨɟɬɟɯɧɢɱɟɫɤɨɟɫɨɝɥɚɲɟɧɢɟ
IWA Ɇɟɠɞɭɧɚɪɨɞɧɨɟɫɨɝɥɚɲɟɧɢɟɫɟɦɢɧɚɪɚ
GUIDE 75 © ISO/IEC :2006(R)
NC ɇɚɰɢɨɧɚɥɶɧɵɣɤɨɦɢɬɟɬ
PAS Ɉɛɳɟɞɨɫɬɭɩɧɵɟɬɟɯɧɢɱɟɫɤɢɟɭɫɥɨɜɢɹ
SDO Ɉɪɝɚɧɢɡɚɰɢɹɩɨɪɚɡɪɚɛɨɬɤɟɫɬɚɧɞɚɪɬɨɜ
SDoC Ⱦɟɤɥɚɪɚɰɢɹɩɨɫɬɚɜɳɢɤɚɨɫɨɨɬɜɟɬɫɬɜɢɢ
SME Ɇɚɥɵɟɢɫɪɟɞɧɢɟɩɪɟɞɩɪɢɹɬɢɹ
Ɍɋ Ɍɟɯɧɢɱɟɫɤɢɣɤɨɦɢɬɟɬ
TR Ɍɟɯɧɢɱɟɫɤɢɣɨɬɱɟɬ
TS Ɍɟɯɧɢɱɟɫɤɢɟɭɫɥɨɜɢɹ
ɌɌȺ Ɉɰɟɧɤɚɬɟɯɧɢɱɟɫɤɨɝɨɬɪɟɧɞɚ
4 ɇɨɜɨɟɨɤɪɭɠɟɧɢɟ
ɉɪɨɦɵɲɥɟɧɧɵɣɦɢɪɫɢɥɶɧɨɢɡɦɟɧɢɥɫɹ,ɫɬɟɯɩɨɪɤɚɤɧɚɱɚɥɚɫɶɪɚɡɪɚɛɨɬɤɚɫɬɚɧɞɚɪɬɨɜ.ɇɨɜɨɟɨɤɪɭɠɟɧɢɟ
ɯɚɪɚɤɬɟɪɢɡɭɟɬɫɹɫɥɟɞɭɸɳɢɦ.
4.1 Ƚɥɨɛɚɥɢɡɚɰɢɹ
ɗɥɟɦɟɧɬɵ ɨɛɳɟɫɬɜɚ ɫɬɚɧɨɜɹɬɫɹ ɫɢɥɶɧɨ ɜɡɚɢɦɨɡɚɜɢɫɢɦɵɦɢ ɨɬ ɝɥɨɛɚɥɶɧɨɝɨ ɛɚɡɢɫɚ. Ƚɥɨɛɚɥɢɡɚɰɢɹ ɜ
ɫɢɫɬɟɦɚɯ ɩɪɨɦɵɲɥɟɧɧɨɣ ɚɜɬɨɦɚɬɢɡɚɰɢɢ ɩɨɞɪɚɡɭɦɟɜɚɟɬ ɫɬɚɧɞɚɪɬɢɡɚɰɢɸ ɩɨ ɜɫɟɦ ɝɥɨɛɚɥɶɧɵɦ ɰɟɩɨɱɤɚɦ
ɩɨɫɬɚɜɨɤɢɡɧɚɧɢɣ,ɜɤɥɸɱɚɹɪɚɫɲɢɪɟɧɧɵɟɩɪɟɞɩɪɢɹɬɢɹ.
4.2 Ɋɚɫɩɪɨɫɬɪɚɧɟɧɢɟɢɞɢɧɚɦɢɡɦɢɧɮɨɪɦɚɰɢɨɧɧɵɯɬɟɯɧɨɥɨɝɢɣ
Ʉɨɥɢɱɟɫɬɜɨ ɢ ɫɥɨɠɧɨɫɬɶ ɡɧɚɧɢɹ, ɡɚɥɨɠɟɧɧɨɝɨ ɜ ɩɪɨɦɵɲɥɟɧɧɵɟ ɩɪɨɞɭɤɬɵ ɢ ɭɫɥɭɝɢ, ɭɜɟɥɢɱɢɥɢɫɶ ɧɚ
ɧɟɫɤɨɥɶɤɨɩɨɪɹɞɤɨɜɜɟɥɢɱɢɧ.ɗɬɨɡɧɚɧɢɟ (ɬɟɯɧɨɥɨɝɢɹ)ɢɡɦɟɧɹɟɬɫɹɢɡɚɯɜɚɬɵɜɚɟɬɧɨɜɵɟɨɛɥɚɫɬɢ,ɨɩɟɪɟɠɚɹ
ɜɪɟɦɹ, ɧɟɨɛɯɨɞɢɦɨɟ, ɞɥɹ ɬɨɝɨ ɱɬɨɛɵ ɝɪɭɩɩɚ ɧɟɡɚɜɢɫɢɦɵɯ ɫɬɨɪɨɧ ɪɚɡɪɚɛɨɬɚɥɚ ɟɞɢɧɵɟ, ɩɪɨɜɟɪɟɧɧɵɟ
ɬɟɯɧɢɱɟɫɤɢɟ ɯɚɪɚɤɬɟɪɢɫɬɢɤɢ ɢɧɬɟɪɮɟɣɫɨɜ ɞɥɹ ɜɨɡɦɨɠɧɨɫɬɢ ɜɡɚɢɦɨɞɟɣɫɬɜɢɹ ɜɫɟɯ ɫɨɨɬɜɟɬɫɬɜɭɸɳɢɯ
ɷɥɟɦɟɧɬɨɜɜɬɪɚɞɢɰɢɨɧɧɨɦɩɪɨɰɟɫɫɟɫɬɚɧɞɚɪɬɢɡɚɰɢɢ.
4.3 Ȼɵɫɬɪɚɹɢɧɧɨɜɚɰɢɹɜɞɪɭɝɢɯɬɟɯɧɨɥɨɝɢɹɯ
ɗɬɢɬɟɯɧɨɥɨɝɢɢɜɤɥɸɱɚɸɬɨɛɪɚɛɨɬɤɭɦɚɬɟɪɢɚɥɨɜ,ɜɵɪɚɛɨɬɤɭɢɯɪɚɧɟɧɢɟɷɥɟɤɬɪɨɷɧɟɪɝɢɢ,ɦɟɧɟɞɠɦɟɧɬɢ
ɤɨɧɬɪɨɥɶɛɢɨ/ɷɤɨɫɢɫɬɟɦ.
4.4 ɋɢɫɬɟɦɵ
ɏɨɬɹ ɨɫɬɚɟɬɫɹɧɟɨɛɯɨɞɢɦɨɫɬɶɜɫɬɚɧɞɚɪɬɢɡɚɰɢɢɨɬɞɟɥɶɧɵɯɷɥɟɦɟɧɬɨɜɫɢɫɩɨɥɶɡɨɜɚɧɢɟɦɬɪɚɞɢɰɢɨɧɧɵɯɢ
ɩɪɨɞɜɢɧɭɬɵɯ ɬɟɯɧɨɥɨɝɢɣ, ɜɫɟ ɛɨɥɶɲɢɣ ɚɤɰɟɧɬ ɫɬɚɜɢɬɫɹ ɧɚ ɜɨɡɦɨɠɧɨɫɬɶ ɢɧɬɟɝɪɢɪɨɜɚɧɢɹ ɷɥɟɦɟɧɬɨɜ ɜ
ɫɢɫɬɟɦɵ ɜɨɡɪɚɫɬɚɸɳɟɣ ɫɥɨɠɧɨɫɬɢ. Ɉɠɢɞɚɟɬɫɹ, ɱɬɨ ɷɬɢ ɢɧɬɟɝɪɢɪɨɜɚɧɧɵɟ ɫɢɫɬɟɦɵ ɛɭɞɭɬ ɭɫɬɨɣɱɢɜɵɦɢ,
ɞɨɫɬɭɩɧɵɦɢ,ɧɚɞɟɠɧɵɦɢɢɪɚɫɲɢɪɹɟɦɵɦɢ.
4.5 ɂɫɩɨɥɶɡɨɜɚɧɢɟɜɞɪɭɝɢɯɫɟɤɬɨɪɚɯ
Ɇɧɨɝɢɟ ɝɪɭɩɩɵ ɬɪɚɞɢɰɢɨɧɧɨɣ ɫɬɚɧɞɚɪɬɢɡɚɰɢɢ ɡɚɧɢɦɚɸɬɫɹ ɜɵɩɭɫɤɨɦ ɰɢɮɪɨɜɵɯ ɨɩɪɟɞɟɥɟɧɢɣ ɩɪɨɞɭɤɬɨɜ,
ɤɨɬɨɪɵɟɹɜɥɹɸɬɫɹɩɪɟɞɦɟɬɨɦɢɯɫɬɚɧɞɚɪɬɨɜ.ɉɪɨɦɵɲɥɟɧɧɨɫɬɶɬɪɟɛɭɟɬɫɨɨɬɜɟɬɫɬɜɭɸɳɟɝɨɩɨɞɯɨɞɚɤɨɜɫɟɦ
ɷɬɢɦ ɝɪɭɩɩɚɦ, ɤɨɬɨɪɵɯ ɫɥɟɞɭɟɬ ɩɨɞɞɟɪɠɢɜɚɬɶ ɜ ɢɫɩɨɥɶɡɨɜɚɧɢɢ ɫɬɚɧɞɚɪɬɨɜ ɩɨ ɩɪɨɦɵɲɥɟɧɧɨɣ
ɚɜɬɨɦɚɬɢɡɚɰɢɢɞɥɹɪɚɡɪɚɛɨɬɤɢɬɚɤɢɯɨɩɪɟɞɟɥɟɧɢɣ.
4.6 Ɋɚɡɥɢɱɧɵɟɬɪɟɛɨɜɚɧɢɹɪɵɧɤɚ
ɉɨɥɶɡɨɜɚɬɟɥɢɩɪɨɞɭɤɬɨɜɱɚɫɬɨɜɵɪɚɠɚɸɬɩɪɨɬɢɜɨɪɟɱɢɜɵɟɡɚɩɪɨɫɵ:ɫɨɞɧɨɣɫɬɨɪɨɧɵ,ɩɨɜɵɲɚɟɬɫɹɢɧɬɟɪɟɫ
ɤ ɢɫɩɨɥɶɡɨɜɚɧɢɸ ɫɬɚɧɞɚɪɬɨɜ ɞɥɹ ɜɨɡɦɨɠɧɨɫɬɢ ɫɜɨɛɨɞɧɨɝɨ ɜɵɛɨɪɚ ɫɪɟɞɢ ɩɨɫɬɨɹɧɧɨ ɪɚɫɬɭɳɟɝɨ
ɪɚɡɧɨɨɛɪɚɡɢɹɜɫɟɛɨɥɟɟɫɥɨɠɧɵɯɩɪɨɞɭɤɬɨɜ,ɱɬɨɩɨɞɪɚɡɭɦɟɜɚɟɬ,ɱɬɨɷɬɢɩɪɨɞɭɤɬɵɞɨɥɠɧɵɫɨɨɬɜɟɬɫɬɜɨɜɚɬɶ
ɜɫɟɦɢɧɬɟɪɮɟɣɫɚɦ,ɬɪɟɛɭɟɦɵɦɚɜɬɨɦɚɬɢɡɢɪɨɜɚɧɧɨɣɫɢɫɬɟɦɨɣɩɨɥɶɡɨɜɚɬɟɥɹ;ɫɞɪɭɝɨɣɫɬɨɪɨɧɵ,ɧɚɦɟɱɚɟɬɫɹ
ɬɟɧɞɟɧɰɢɹ ɤ ɬɪɟɛɨɜɚɧɢɸ ɛɨɥɶɲɟɣ ɨɬɜɟɬɫɬɜɟɧɧɨɫɬɢ ɨɬ ɢɧɬɟɝɪɚɬɨɪɚ ɫɢɫɬɟɦɵ, ɧɚɱɢɧɚɹ ɨɬ ɷɮɮɟɤɬɢɜɧɨɣ
ɢɧɬɟɝɪɚɰɢɢɞɨɝɚɪɚɧɬɢɢɢɫɩɨɥɧɟɧɢɹ,ɧɚɞɟɠɧɨɫɬɢɢɪɟɡɭɥɶɬɚɬɨɜ.
Guide 75 © ISO/IEC:2006(R)
4.7 Ɋɚɡɥɢɱɧɵɟɨɬɜɟɬɵɩɨɫɬɚɜɳɢɤɨɜ
ɉɪɨɢɡɜɨɞɢɬɟɥɹɦ ɛɨɥɶɲɟ ɧɟ ɬɪɟɛɭɟɬɫɹ ɟɞɢɧɨɨɛɪɚɡɢɟ ɞɥɹ ɢɯ ɜɵɠɢɜɚɧɢɹ; ɜɦɟɫɬɨ ɷɬɨɝɨ ɜɵɠɢɜɚɧɢɟ
ɨɩɪɟɞɟɥɹɟɬɫɹɤɨɧɤɭɪɢɪɭɸɳɢɦɢɫɢɥɚɦɢ.Ɉɞɧɚɤɨɯɨɬɹɦɟɥɤɢɦɫɭɛɴɟɤɬɚɦɪɵɧɤɚ (ɧɚɩɪɢɦɟɪ,ɫɩɟɰɢɚɥɢɫɬɚɦɩɨ
ɩɪɨɞɭɤɬɭ) ɬɪɟɛɭɸɬɫɹ ɫɬɚɧɞɚɪɬɵ ɞɥɹ ɭɥɭɱɲɟɧɢɹ ɫɩɨɫɨɛɧɨɫɬɢ ɤ ɜɡɚɢɦɨɞɟɣɫɬɜɢɸ ɢ ɜɡɚɢɦɨɡɚɦɟɧɹɟɦɨɫɬɢ,
ɤɪɭɩɧɵɟɫɭɛɴɟɤɬɵ,ɫɟɝɦɟɧɬɢɪɭɸɳɢɟɪɵɧɨɤ,ɦɟɧɶɲɟɡɚɢɧɬɟɪɟɫɨɜɚɧɵɜɨɬɤɪɵɬɢɢɫɬɪɭɤɬɭɪ,ɜɤɨɬɨɪɵɟɨɧɢ
ɫɞɟɥɚɥɢɢɧɜɟɫɬɢɰɢɢ,ɢɛɨɥɶɲɟɡɚɢɧɬɟɪɟɫɨɜɚɧɵɜɞɢɮɮɟɪɟɧɰɢɪɨɜɚɧɢɢ.
4.8 Ɋɚɡɥɢɱɧɵɟɨɬɜɟɬɵɫɢɫɬɟɦɧɵɯɢɧɬɟɝɪɚɬɨɪɨɜ
ɉɨɬɪɟɛɧɨɫɬɢ ɫɢɫɬɟɦɧɵɯ ɢɧɬɟɝɪɚɬɨɪɨɜ ɦɨɝɭɬ ɬɚɤɠɟ ɪɚɫɯɨɞɢɬɶɫɹ: ɢɫɩɨɥɶɡɨɜɚɧɢɟ ɮɢɪɦɟɧɧɵɯ ɬɟɯɧɢɱɟɫɤɢɯ
ɭɫɥɨɜɢɣɦɨɠɟɬɫɩɨɫɨɛɫɬɜɨɜɚɬɶɩɨɫɬɚɜɤɚɦɩɨɷɤɨɧɨɦɢɱɟɫɤɢɷɮɮɟɤɬɢɜɧɨɣɦɨɞɟɥɢ “one-stop-shop” (ɡɚɤɭɩɤɚ
ɜɫɟɝɨɧɟɨɛɯɨɞɢɦɨɝɨɜɨɞɧɨɦɩɭɧɤɬɟ),ɪɟɲɟɧɢɣɩɨɞɤɥɸɱ (ɬɚɤɠɟɤɚɤɢɡɚɳɢɬɵɤɨɧɤɭɪɟɧɬɨɫɩɨɫɨɛɧɨɫɬɢ),ɬɨɝɞɚ
ɤɚɤ ɢɫɩɨɥɶɡɨɜɚɧɢɟ ɲɢɪɨɤɨ ɩɪɢɦɟɧɹɟɦɵɯ ɦɟɠɞɭɧɚɪɨɞɧɵɯ ɫɬɚɧɞɚɪɬɨɜ ɫɩɨɫɨɛɫɬɜɭɟɬ ɭɥɭɱɲɟɧɢɸ
ɦɟɧɟɞɠɦɟɧɬɚɪɢɫɤɨɜ.ȼɰɟɥɨɦɩɪɨɛɥɟɦɚɫɨɫɬɨɢɬɜɬɨɦ,ɱɬɨɛɵɧɚɣɬɢɪɟɲɟɧɢɹ,ɤɨɬɨɪɵɟɛɭɞɭɬɜɵɝɨɞɧɵɜɫɟɦ
ɡɚɢɧɬɟɪɟɫɨɜɚɧɧɵɦɫɬɨɪɨɧɚɦ.
4.9 Ʌɢɛɟɪɚɥɢɡɚɰɢɹ
Ɇɧɨɝɢɟ ɨɛɥɚɫɬɢ, ɤɨɬɨɪɵɟ ɪɚɧɶɲɟ ɫɨɫɬɚɜɥɹɥɢ ɩɪɟɞɦɟɬ ɝɨɫɭɞɚɪɫɬɜɟɧɧɵɯ ɦɨɧɨɩɨɥɢɣ ɢɥɢ ɡɚɤɪɵɬɵɯ
ɨɥɢɝɨɩɨɥɢɣ (ɬɟɥɟɤɨɦɦɭɧɢɤɚɰɢɢ,ɜɨɡɞɭɲɧɵɣɬɪɚɧɫɩɨɪɬ,ɷɧɟɪɝɟɬɢɤɚ),ɛɨɥɶɲɟɧɟɹɜɥɹɸɬɫɹɬɚɤɢɦɢ;ɩɨɱɬɢɜɫɟ
ɪɵɧɤɢ ɨɬɤɪɵɬɵ ɢ ɤɨɧɤɭɪɟɧɬɨɫɩɨɫɨɛɧɵ. ɗɬɚ ɥɢɛɟɪɚɥɢɡɚɰɢɹ ɨɛɟɫɩɟɱɢɜɚɟɬ ɜɨɡɦɨɠɧɨɫɬɶ ɝɥɨɛɚɥɢɡɚɰɢɢ,
ɭɤɚɡɚɧɧɨɣɜ 3.1.
4.10 ɂɡɦɟɧɟɧɢɟɨɬɧɨɲɟɧɢɣɦɟɠɞɭɩɪɚɜɢɬɟɥɶɫɬɜɟɧɧɵɦɢɨɪɝɚɧɚɦɢɢ SDOs
Ɋɚɫɬɟɬ ɱɢɫɥɨ ɫɬɪɚɧ, ɜ ɤɨɬɨɪɵɯ SDOs ɛɨɥɶɲɟ ɧɟ ɧɚɯɨɞɹɬɫɹ ɩɨɞ ɝɨɫɭɞɚɪɫɬɜɟɧɧɵɦ ɪɟɝɭɥɢɪɨɜɚɧɢɟɦ, ɚ
ɞɟɥɟɝɢɪɨɜɚɧɵ ɚɫɫɨɰɢɚɰɢɹɦ, ɤɨɬɨɪɵɟ ɩɪɟɞɫɬɚɜɥɹɸɬ ɨɛɳɟɫɬɜɟɧɧɵɣ ɢ ɱɚɫɬɧɵɣ ɫɟɤɬɨɪɵ. ɑɚɫɬɢɱɧɨ ɷɬɨ
ɜɵɡɜɚɧɨɭɜɟɪɟɧɧɨɫɬɶɸɜɪɟɡɭɥɶɬɚɬɚɯ,ɩɨɥɭɱɟɧɧɵɯ ISO ɢ IEC ɡɚɩɪɨɲɟɞɲɟɟɜɪɟɦɹ.
ɉɪɨɦɵɲɥɟɧɧɨɫɬɶɤɚɤɩɪɨɢɡɜɨɞɢɬɟɥɶɬɨɜɚɪɨɜɢɭɫɥɭɝ (ɩɨɫɬɚɜɳɢɤɢ),ɤɚɤɨɣɛɵɨɧɚɧɢɛɵɥɚɤɚɩɢɬɚɥɨɟɦɤɨɣ
ɢɥɢ ɬɟɯɧɨɥɨɝɢɱɟɫɤɢ ɩɪɨɞɜɢɧɭɬɨɣ, ɬɪɟɛɭɟɬ ɦɟɧɶɲɟ ɝɨɫɭɞɚɪɫɬɜɟɧɧɨɝɨ ɪɭɤɨɜɨɞɫɬɜɚ, ɱɟɦ ɪɚɧɶɲɟ, ɯɨɬɹ
ɝɨɫɭɞɚɪɫɬɜɟɧɧɚɹɩɨɞɞɟɪɠɤɚɜɫɟɟɳɟɩɪɢɜɟɬɫɬɜɭɟɬɫɹ.
ɇɟɤɨɬɨɪɵɟ ɪɟɝɢɨɧɚɥɶɧɵɟ ɷɤɨɧɨɦɢɤɢ ɢ ɢɯ ɩɪɚɜɢɬɟɥɶɫɬɜɟɧɧɵɟ ɨɪɝɚɧɵ ɩɪɨɞɨɥɠɚɸɬ ɢɫɩɨɥɶɡɨɜɚɬɶ
ɪɟɝɢɨɧɚɥɶɧɵɟɢɥɢɧɚɰɢɨɧɚɥɶɧɵɟɫɬɚɧɞɚɪɬɵɤɚɤɨɫɧɨɜɭɞɥɹɬɟɯɧɢɱɟɫɤɢɯɛɚɪɶɟɪɨɜɜɬɨɪɝɨɜɥɟ.
ɉɪɨɢɡɜɨɞɢɬɟɥɢ ɢ ɷɤɫɩɨɪɬɟɪɵ ɫɬɪɟɦɹɬɫɹ ɤ ɬɨɦɭ, ɱɬɨɛɵ ɪɟɝɭɥɢɪɨɜɚɧɢɟ ɢ ɨɛɟɫɩɟɱɟɧɢɟ ɫɨɨɬɜɟɬɫɬɜɢɹ
ɫɬɚɧɞɚɪɬɚɦɛɵɥɨɜɫɟɦɟɧɶɲɟɝɨɫɭɞɚɪɫɬɜɟɧɧɵɦɢɛɨɥɶɲɟɪɵɧɨɱɧɵɦɢɱɬɨɛɵɮɭɧɤɰɢɢɭɩɪɚɜɥɟɧɢɹɛɵɥɢ
ɩɟɪɟɞɚɧɵ ɨɬɪɚɫɥɢ. Ɇɟɥɤɢɟ ɩɪɨɢɡɜɨɞɢɬɟɥɢ ɢ ɩɨɥɶɡɨɜɚɬɟɥɢ ɨɡɚɛɨɱɟɧɵ ɬɟɦ, ɱɬɨ ɜ ɪɟɡɭɥɶɬɚɬɟ ɦɨɠɟɬ
ɩɨɹɜɢɬɶɫɹɧɨɜɵɣɜɢɞɰɟɧɬɪɚɥɶɧɨɣɫɢɥɵ,ɤɨɧɬɪɨɥɢɪɭɸɳɟɣɪɵɧɤɢ,ɩɨɞɜɟɪɝɚɹɪɢɫɤɭɲɢɪɨɤɢɟɨɛɳɟɫɬɜɟɧɧɵɟ
ɢɧɬɟɪɟɫɵ.
5 ɗɜɨɥɸɰɢɹɬɪɟɛɨɜɚɧɢɣ
ɇɨɜɨɟ ɨɤɪɭɠɟɧɢɟ ɨɛɭɫɥɚɜɥɢɜɚɟɬ ɫɥɟɞɭɸɳɢɟ ɤɨɧɤɪɟɬɧɵɟ ɩɪɢɱɢɧɵ, ɩɨɱɟɦɭ ɩɪɢɧɰɢɩɵ, ɨɬɫɬɚɸɳɢɟ ɨɬ
ɫɬɚɧɞɚɪɬɢɡɚɰɢɢɜɩɪɨɦɵɲɥɟɧɧɨɣɚɜɬɨɦɚɬɢɡɚɰɢɢɢɚɧɚɥɨɝɢɱɧɵɯɫɢɫɬɟɦɧɵɯɨɛɥɚɫɬɹɯ,ɞɨɥɠɧɵɜɧɟɤɨɬɨɪɵɯ
ɫɥɭɱɚɹɯɷɜɨɥɸɰɢɨɧɢɪɨɜɚɬɶ.
5.1 Ɉɪɢɟɧɬɚɰɢɹɧɚɫɢɫɬɟɦɭɜɨɬɥɢɱɢɟɨɬɨɪɢɟɧɬɚɰɢɢɧɚɩɪɨɞɭɤɰɢɸ
ɑɟɦ ɛɨɥɶɲɟ ɡɚɢɧɬɟɪɟɫɨɜɚɧɧɨɫɬɶ ɜ ɫɢɫɬɟɦɧɨɦ ɩɨɞɯɨɞɟ (ɫɬɚɧɞɚɪɬɵ ɫɟɝɦɟɧɬɚ 2), ɬɟɦ ɦɟɧɶɲɟ ɨɬɜɟɱɚɟɬ
ɬɪɟɛɨɜɚɧɢɹɦ ɬɪɚɞɢɰɢɨɧɧɨɟ ɨɪɢɟɧɬɢɪɨɜɚɧɢɟ ɫɬɚɧɞɚɪɬɢɡɚɰɢɢ ɧɚ ɧɚɡɧɚɱɟɧɢɟ/ɤɨɦɩɨɧɟɧɬ-ɩɪɨɞɭɤɬ.
ɇɟɨɛɯɨɞɢɦɵɧɨɜɵɟɩɨɞɯɨɞɵɤɫɬɚɧɞɚɪɬɢɡɚɰɢɢ,ɧɚɩɪɢɦɟɪ:
ɨɛɟɫɩɟɱɢɜɚɸɳɢɟɜɤɥɸɱɟɧɢɟɷɥɟɦɟɧɬɨɜɜɫɢɫɬɟɦɵɩɨɩɪɢɧɰɢɩɭ “plug and play” (ɜɤɥɸɱɚɣɢɪɚɛɨɬɚɣ)
ɛɥɚɝɨɞɚɪɹ ɩɪɚɜɢɥɶɧɵɦ (ɪɟɥɟɜɚɧɬɧɵɦ, ɨɬɤɪɵɬɵɦ, ɫɬɚɛɢɥɶɧɵɦ) ɢɧɬɟɪɮɟɣɫɚɦ ɢ ɫɜɹɡɚɧɧɵɦ
ɢɧɫɬɪɭɦɟɧɬɚɦ;
GUIDE 75 © ISO/IEC :2006(R)
ɩɨɡɜɨɥɹɸɳɢɟ ɦɧɨɝɨɤɪɚɬɧɨ ɢɫɩɨɥɶɡɨɜɚɬɶ ɩɪɨɲɥɭɸ ɩɪɨɜɟɪɟɧɧɭɸ ɪɚɛɨɬɭ ɛɥɚɝɨɞɚɪɹ, ɧɚɩɪɢɦɟɪ,
ɫɬɚɧɞɚɪɬɧɵɦɨɛɴɟɤɬɧɨ-ɨɪɢɟɧɬɢɪɨɜɚɧɧɵɦɦɟɬɨɞɚɦ/ɢɧɤɚɩɫɭɥɹɰɢɢ/ɛɢɛɥɢɨɬɟɤɟɢɥɢɛɚɡɟɞɚɧɧɵɯ;
ɭɫɤɨɪɟɧɢɟ ɧɟɨɛɯɨɞɢɦɵɯ ɨɛɦɟɧɨɜ ɦɟɠɞɭ ɢɧɞɢɜɢɞɭɚɥɶɧɵɦɢ ɩɨɥɶɡɨɜɚɬɟɥɹɦɢ ɢ ɨɪɝɚɧɢɡɚɰɢɹɦɢ,
ɫɨɬɪɭɞɧɢɱɚɸɳɢɦɢɜɨɞɧɨɦɢɬɨɦɠɟɩɪɨɟɤɬɟ,ɛɟɡɞɨɩɨɥɧɢɬɟɥɶɧɵɯɪɚɫɯɨɞɨɜ,ɜɢɞɟɚɥɟ: “ɡɚɩɢɫɵɜɚɣ
ɢɧɮɨɪɦɚɰɢɸɨɞɢɧɪɚɡ,ɢɫɩɨɥɶɡɭɣɟɟɜɟɡɞɟ“.
5.2 ɋɜɨɟɜɪɟɦɟɧɧɚɹɪɚɡɪɚɛɨɬɤɚɫɬɚɧɞɚɪɬɨɜ
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