Security and resilience — Emergency management — Guidelines for incident management

This document gives guidelines for incident management, including — principles that communicate the value and explain the purpose of incident management, — basic components of incident management including process and structure, which focus on roles and responsibilities, tasks and management of resources, and — working together through joint direction and cooperation. This document is applicable to any organization involved in responding to incidents of any type and scale. This document is applicable to any organization with one organizational structure as well as for two or more organizations that choose to work together while continuing to use their own organizational structure or to use a combined organizational structure.

Sécurité et résilience — Gestion des urgences — Lignes directrices pour la gestion des incidents

General Information

Status
Published
Publication Date
04-Nov-2018
Current Stage
9093 - International Standard confirmed
Completion Date
14-Mar-2024
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ISO 22320:2018 - Security and resilience -- Emergency management -- Guidelines for incident management
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INTERNATIONAL ISO
STANDARD 22320
Second edition
2018-11
Security and resilience — Emergency
management — Guidelines for
incident management
Sécurité et résilience — Gestion des urgences — Lignes directrices
pour la gestion des incidents
Reference number
ISO 22320:2018(E)
©
ISO 2018

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ISO 22320:2018(E)

COPYRIGHT PROTECTED DOCUMENT
© ISO 2018
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
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Published in Switzerland
ii © ISO 2018 – All rights reserved

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ISO 22320:2018(E)

Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Principles . 1
4.1 General . 1
4.2 Ethics . 1
4.3 Unity of command . 1
4.4 Working together . 2
4.5 All-hazards approach . 2
4.6 Risk management . 2
4.7 Preparedness . 2
4.8 Information sharing . 2
4.9 Safety . 2
4.10 Flexibility . 2
4.11 Human and cultural factors . 2
4.12 Continual improvement . 2
...

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