ISO/PAS 23617:2024

Healthcare organization management — Pandemic response (respiratory) — Guidance on medical support for socially vulnerable groups

This document provides guidance on essential social welfare services and medical support for socially vulnerable groups, who are likely to be in greater danger in the event of a respiratory epidemic disaster. This document applies to those: a) providing essential social welfare services for socially vulnerable groups in the event of a respiratory epidemic disaster; b) providing essential medical support for socially vulnerable groups in the event of a respiratory epidemic disaster.

Management des organisations de soins de santé — Réponse en cas de pandémie (respiratoire) — Recommandations relatives au soutien médical pour les groupes socialement vulnérables

General Information

• Status: Published
• Publication Date: 23-May-2024
• ICS: 11.020.01 - Quality and environmental management in health care
• Technical Committee: ISO/TC 304 - Healthcare organization management
• Drafting Committee: ISO/TC 304 - Healthcare organization management
• Current Stage: 6060 - International Standard published
• Start Date: 24-May-2024
• Due Date: 18-Jan-2025
• Completion Date: 24-May-2024

Standards Content (Sample)

Publicly
Available
Specification
ISO/PAS 23617
First edition
Healthcare organization
2024-05
management — Pandemic response
(respiratory) — Guidance on
medical support for socially
vulnerable groups
Management des organisations de soins de santé — Réponse en
cas de pandémie (respiratoire) — Recommandations relatives au
soutien médical pour les groupes socialement vulnérables
Reference number
ISO/PAS 23617:2024(en) © ISO 2024

---------------------- Page: 1 ----------------------
ISO/PAS 23617:2024(en)
COPYRIGHT PROTECTED DOCUMENT
© ISO 2024
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: [phone]
Email: [e-mail]
Website: www.iso.org
Published in Switzerland

© ISO 2024 – All rights reserved
ii

---------------------- Page: 2 ----------------------
ISO/PAS 23617:2024(en)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Types and vulnerabilities of socially vulnerable groups . 2
[1]
4.1 Types of socially vulnerable groups .2
4.2 Vulnerabilities of each type of socially vulnerable groups .2
5 Essential social welfare services and medical support for socially vulnerable groups . 3
5.1 Target groups and considerations by vulnerability of socially vulnerable groups .3
[3]
5.2 Essential social welfare service support .4
5.2.1 Communication support for groups facing communication difficulties .4
[4]
5.2.2 Mobility assistance service support .5
[7][8]
5.2.3 Personal care support .5
[5]
5.2.4 Infection prevention in community facilities and service support .6
5.3 Essential medical support .7
5.3.1 Setting priorities for essential medical support services .7
5.3.2 Infection prevention and essential medical support .7
5.3.3 Basic preparations for providing essential medical support in an infectious
[9][10]
disease disaster . .8
Annex A (informative) Checklist for vulnerable groups in preparation for respiratory infectious
diseases .
...

FINAL DRAFT
Publicly
Available
Specification
ISO/DPAS 23617
ISO/TC 304
Healthcare organization
Secretariat: ANSI
management — Pandemic response
Voting begins on:
(respiratory) — Guidance on
2024-02-15
medical support for socially
Voting terminates on:
vulnerable groups
2024-04-11
RECIPIENTS OF THIS DRAFT ARE INVITED TO SUBMIT,
WITH THEIR COMMENTS, NOTIFICATION OF ANY
RELEVANT PATENT RIGHTS OF WHICH THEY ARE AWARE
AND TO PROVIDE SUPPOR TING DOCUMENTATION.
IN ADDITION TO THEIR EVALUATION AS
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO­
LOGICAL, COMMERCIAL AND USER PURPOSES, DRAFT
INTERNATIONAL STANDARDS MAY ON OCCASION HAVE
TO BE CONSIDERED IN THE LIGHT OF THEIR POTENTIAL
TO BECOME STAN DARDS TO WHICH REFERENCE MAY BE
MADE IN NATIONAL REGULATIONS.
Reference number
ISO/DPAS 23617:2024(en) © ISO 2024

---------------------- Page: 1 ----------------------
FINAL DRAFT
ISO/DPAS 23617:2024(en)
Publicly
Available
Specification
ISO/DPAS 23617
ISO/TC 304
Healthcare organization
Secretariat: ANSI
management — Pandemic response
Voting begins on:
(respiratory) — Guidance on
medical support for socially
Voting terminates on:
vulnerable groups
RECIPIENTS OF THIS DRAFT ARE INVITED TO SUBMIT,
COPYRIGHT PROTECTED DOCUMENT
WITH THEIR COMMENTS, NOTIFICATION OF ANY
RELEVANT PATENT RIGHTS OF WHICH THEY ARE AWARE
AND TO PROVIDE SUPPOR TING DOCUMENTATION.
© ISO 2024
IN ADDITION TO THEIR EVALUATION AS
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO­
LOGICAL, COMMERCIAL AND USER PURPOSES, DRAFT
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
INTERNATIONAL STANDARDS MAY ON OCCASION HAVE
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
TO BE CONSIDERED IN THE LIGHT OF THEIR POTENTIAL
or ISO’s member body in the country of the requester.
TO BECOME STAN DARDS TO WHICH REFERENCE MAY BE
MADE IN NATIONAL REGULATIONS.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: [phone]
Email: [e-mail]
Website: www.iso.org
Published in Switzerland Reference number
ISO/DPAS 23617:2024(en) © ISO 2024

© ISO 2024 – All rights reserved
ii

---------------------- Page: 2 ----------------------
ISO/DPAS 23617:2024(en)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Types and vulnerabilities of socially vulnerable groups . 2
[1]
4.1 Types of socially vulnerable groups .2
4.2 Vulnerabilities of each type of socially vulnerable groups .2
5 Essential social welfare services and medical support for socially vulnerable groups . 3
5.1 Target groups and considerations by vulnerability of socially vulnerable groups .3
[3]
5.2 Essential social welfare service support .4
5.2.1 Communication support for groups facing communication difficulties .4
[4]
5.2.2 Mobility assistance service support .5
[7][8]
5.2.3 Personal care support .
...

ISO/DPAS 23617(E)
ISO/TC 304/WG 4
Secretariat: ANSI
Date: 2023-11-102024-01-30
Healthcare organization management — Pandemic response
(respiratory) — Guidelines ofGuidance on medical support for
socially vulnerable groups


DPAS stage

Warning for WDs and CDs
This document is not an ISO International Standard. It is distributed for review and comment. It is subject to
change without notice and may not be referred to as an International Standard.
Recipients of this draft are invited to submit, with their comments, notification of any relevant patent rights of
which they are aware and to provide supporting documentation.


A model manuscript of a draft International Standard (known as “The Rice Model”) is available at

© ISO 2023 – All rights reserved

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ISO #####-#:####(X)
© ISO 2023
2 © ISO #### – All rights reserved.

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ISO/DPAS 23617:2023(E:(en)
© ISO 2024
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication
may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying,
or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO
at the address below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: + 41 22 749 01 11
EmailE-mail: [e-mail]
Website: www.iso.orgwww.iso.org
Published in Switzerland
© ISO 20232024 – All rights reserved

iii

---------------------- Page: 3 ----------------------
ISO/DPAS 23617:2023(E:(en)
Contents
Foreword . v
Introduction . vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Types and vulnerabilities of socially vulnerable groups . 2
[1]
4.1 Types of socially vulnerable groups . 2
4.2 Vulnerabilities of each type of socially vulnerable groups . 2
5 Essential social welfare services and medical support for socially vulnerable groups . 4
5.1 Target groups and considerations by vulnerability of socially vulnerable groups . 4
[3]
5.2 Essential social welfare service support . 4
5.2.1 Communication support for groups facing communication difficulties . 4
[4]
5.2.2 Mobility assistance service support . 5
[7][8]
5.2.3 Personal care support . 6
[5]
5.2.4 Infection prevention in community facilities and service support . 7
5.3 Essential medical support . 7
5.3.1 Setting priorities for essential medical support services . 7
5.3.2 Infection prevention and essential medical support . 7
[9][10]
5.3.3 Basic preparations for providing essential medical support in an infectious disease disaster . 9
Annex A (informative) Checklist for vu
...