ASTM E2732-11
(Practice)Standard Practice for Responder Family Support Service (Withdrawn 2020)
Standard Practice for Responder Family Support Service (Withdrawn 2020)
SIGNIFICANCE AND USE
This practice applies to responders who are charged with and respond to all types of emergencies whether within or outside of their jurisdiction.
Two types of incidents are distinguished, depending on their location. If the responder’s family is not at risk, the goal is to provide support to the family in coping with issues arising from the responder’s absence. This would be the case, for example, if the responder responds to incidents outside the local jurisdiction or responds to an extended incident within the local jurisdiction. The goal is to ensure that the responder’s family does not suffer undue hardship because of the responder’s service. If the emergency is of a type that the responder’s family may be at risk, then the goal is to ensure that the responder’s family does not acquire risk beyond that of the general public due to the responder’s performance of duty.
The commander of a local jurisdiction would most likely choose to waive the implementation of this practice for locally managed incidents, such as routine fires, police actions or other such routine incidents, because it is intended for larger-scale emergencies where the general public and responder families may be at risk.
Care must be taken to ensure that the responder’s family does not receive, and is not perceived as receiving, preferential treatment during a local emergency.
Nothing in this guide precludes an AHJ from expanding services for its own use or increasing requirements for personnel. Each AHJ is encouraged to add to this basic guide as needed to meet local needs.
It is recognized that a one-size approach will not fit all. Emergency management planning needs to be developed based on the risks, vulnerabilities, and capabilities of the entity.
With these considerations in mind, a tiered approach should be taken that allows an entity to develop a Family Support Service based on its needs and constraints, while providing guidelines for growth as necessary. In recognizing the im...
SCOPE
1.1 This practice sets forth a standard approach for designated personnel in public, private and not-for-profit organizations that provide recreational, cultural, educational and related services to the public to respond in a support role providing assistance, and as needed to the local family of a responder on assignment in an emergency situation.
1.2 The “responder,” with regard to family support services, may be a first-responder from a variety of responder disciplines (for example, law enforcement, fire service, emergency medical services, public health) or supplementary personnel and may be paid or volunteer.
1.3 This practice describes the roles, responsibility, and actions necessary for designated personnel to provide family care-related services to assigned responder family members under conditions of service during an emergency.
1.4 This practice outlines the approach and system for interrelating with responders and their designated family members in times of emergencies to alleviate responders’ concerns and fears for their family during an emergency assignment.
1.5 This practice does not supersede any current or future official Federal, State, Tribal, or local government policies, laws and protocols that might subsequently be advanced.
1.6 This practice identifies other peripheral professional personnel that could be assigned to assist the designated responder family members during an emergency.
1.7 This standard does not purport to address all of the safety concerns, if any, associated with its use. It is the responsibility of the user of this standard to establish appropriate safety and health practices and determine the applicability of regulatory limitations prior to use.
WITHDRAWN RATIONALE
This practice sets forth a standard approach for designated personnel in public, private and not-for-profit organizations that provide recreational, cultural, educational and related services to the publ...
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Standards Content (Sample)
NOTICE: This standard has either been superseded and replaced by a new version or withdrawn.
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Designation: E2732 − 11
Standard Practice for
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Responder Family Support Service
This standard is issued under the fixed designation E2732; the number immediately following the designation indicates the year of
original adoption or, in the case of revision, the year of last revision. A number in parentheses indicates the year of last reapproval. A
superscript epsilon (´) indicates an editorial change since the last revision or reapproval.
INTRODUCTION
The delivery of critical emergency response services in time of disaster is largely dependent upon
designated individuals (responders) who possess the necessary skill and training to provide relief to
those affected. Such designated individuals may come from a variety of public, private, or government
sponsored entities depending on the nature and extent of the emergency situation. While their
contributionstothereliefeffortmaybediverse,theyallshareacommonconcernthathasthepotential
to distract from their focus on emergency response, which is the concern for the safety and security
of their families and loved ones.
These responders need to be able to concentrate fully on their response duties, especially in times
of a widespread emergency. However, it is recognized that these responders may face the difficult
challenge of deciding between professional duty, the welfare of their local community, and the safety
andwelfareoftheirfamiliesandlovedones.Thus,thispracticewasdevelopedtoprovideaframework
for the responsible entities to help their response personnel plan for and manage the safety of their
families during extended periods of emergency assignment. To avoid unnecessary burden on or
reduction in the number of an entity’s emergency responders, other available community human
resources should be considered to help with this task of ensuring that responder’s families are
supported. Preferably, such additional human resources would have access, either personally or
through their organization, to local resources that might be needed to provide the necessary responder
family support.
These additional resources can often be found in local recreational, cultural, and educational
programs and organization located within the community. In some communities these programs and
organizations may have paid staff, and in other communities such staff may be volunteers or a
combination of paid and volunteer staff. Additionally, these resources are likely to be available for
such service, because in times of emergency usually recreational and educational programs are
curtailed. Also, these programs and organizations often have access to and control of core physical
assets (buildings, vehicles, emergency equipment, etc.) that may be valuable for both community and
responder family support. They can also be equipped with additional resources as required (food,
water, blankets, etc.). Such programs and organizations often have full, part-time or volunteer staff, or
both, that can be trained and made available to provide the necessary family assistance support.These
programs and organizations often have a command and communications structure that can be
expanded to help support such an assistance program. Simply stated, staff in these programs and
organizations would be trained and prepared to include assigned members of a responder’s family in
with the care and support of their own families during the stated emergency or extended responder
assignment. This practice outlines a process for responders to identify family members to be included
in the program, on strictly a volunteer basis. It is important to note that responder family members
included in the program would not be given preferential treatment, but would have someone assigned
to look out for them (in the responder’s absence) to ensure that they get equal treatment (that is, the
samecareaseveryoneelseinthecommunity,whohavetheirheadofhouseholdlookingoutforthem).
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E2732 − 11
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1. Scope Ready America
1.1 This practice sets forth a standard approach for desig-
3. Terminology
nated personnel in public, private and not-for-profit organiza-
3.1 Definitions of Terms Specific to This Standard:
tions that provide recreational, cultural, educational and related
3.1.1 authority having jurisdiction (AHJ)—an organization,
services to the public to respond in a support role providing
office, or individual responsible for enforcing the requirements
assistance, and as needed to the local family of a responder on
of a code or standard, or for approving equipment, materials,
assignment in an emergency situation.
an installation, or a procedure. NFPA 1600
1.2 The “responder,” with regard to family support services,
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