ASTM F2662-08(2014)
(Guide)Standard Guide for Minimum Training of Dispatchers and Telecommunicators of SAR Incidents
Standard Guide for Minimum Training of Dispatchers and Telecommunicators of SAR Incidents
SIGNIFICANCE AND USE
4.1 This guide establishes the minimum training standard as it relates to general and specific knowledge, skills, and abilities (KSA), for existing dispatchers, 911 operators and telecommunicators to be trained in the processing and dispatching of potential and actual search and rescue incidents. A person trained to this guide is a Level I (basic) SAR Dispatcher.
4.2 Every person who is identified as an SAR Dispatcher shall have met the requirements of this guide.
4.3 This guide is to be used by individuals and agencies having jurisdiction who wish to identify the minimum training standards for Level I SAR dispatcher.
4.4 This guide is only the first level of training for Search and Rescue Dispatcher (SRD) personnel, and as such, only establishes the minimum knowledge, skills, and abilities required for a person to perform SAR Dispatch.
4.5 Nothing in this guide precludes a user of this guide from adding additional requirements for its own members.
4.6 This guide by itself is not a training document. It is only an outline of the topics required for training or evaluating a Level I SRD, but it can be used to develop a training document or program.
4.7 It is up to the training authority to determine the depth or detail of training to meet its needs.
4.8 This guide does not stand alone and must be used with the referenced documents to provide the specific information needed by the user.
4.9 This guide can be used to evaluate a book or other document to determine if its content meets the necessary topics for training an SRD. Likewise, the guide can be used to evaluate an existing training program to see if it meets the requirements of this guide.
4.10 The knowledge, skills, and abilities requirements presented in the following sections are not presented in any particular order and do not represent a training sequence.
4.11 Except where a physical skill needs to be shown, it is up to the instructor, evaluator, or tester to determine the best...
SCOPE
1.1 This guide establishes the minimum training standard as it relates to general and specific knowledge, skills, and abilities (KSA), for existing dispatchers (who have met the requirements of Practice F1258), 911 (emergency) operators, and telecommunicators to be trained for the processing and dispatch of potential and actual search and rescue incidents.
1.2 This standard does not purport to address all of the safety concerns, if any, associated with its use. It is the responsibility of the user of this standard to establish appropriate safety and health practices and determine the applicability of regulatory limitations prior to use.
General Information
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Standards Content (Sample)
NOTICE: This standard has either been superseded and replaced by a new version or withdrawn.
Contact ASTM International (www.astm.org) for the latest information
Designation: F2662 − 08 (Reapproved 2014)
Standard Guide for
Minimum Training of Dispatchers and Telecommunicators of
SAR Incidents
This standard is issued under the fixed designation F2662; the number immediately following the designation indicates the year of
original adoption or, in the case of revision, the year of last revision. A number in parentheses indicates the year of last reapproval. A
superscript epsilon (´) indicates an editorial change since the last revision or reapproval.
1. Scope outside resource upon initial dispatch of incidents. Automatic
aid should be arranged for search and rescue incidents and
1.1 This guide establishes the minimum training standard as
programmed into your CAD (Computer Aided Dispatch)
it relates to general and specific knowledge, skills, and abilities
system.
(KSA), for existing dispatchers (who have met the require-
3.1.3 “emergency” and/or “lights and siren” response,
ments of Practice F1258), 911 (emergency) operators, and
n—an Emergency and/or Lights and Siren response is where an
telecommunicators to be trained for the processing and dis-
appropriately trained person operates and responds in a vehicle
patch of potential and actual search and rescue incidents.
equipped with emergency lights and siren in order to enable a
1.2 This standard does not purport to address all of the
more timely response to a scene or other location.
safety concerns, if any, associated with its use. It is the
3.1.4 follow-up report and information, n—critical or valu-
responsibility of the user of this standard to establish appro-
able supplemental information gathered and reported to re-
priate safety and health practices and determine the applica-
sponders after initial dispatch.
bility of regulatory limitations prior to use.
3.1.5 mutual aid, n—aid given by another agency, case by
2. Referenced Documents
case, when requested by a member of a responding agency.
3.1.6 SRD, Search and Rescue Dispatcher, n—a dispatcher
2.1 ASTM Standards:
who processes calls for potential and actual search and rescue
F1258 Practice for Emergency Medical Dispatch
incidents (See Triage and Dispatch for SAR Managers and
2.2 Other Documents:
Telecommunications).
Triage and Dispatch for SAR Managers and Telecommuni-
cations
4. Significance and Use
U.S. National SAR Plan
4.1 This guide establishes the minimum training standard as
it relates to general and specific knowledge, skills, and abilities
3. Terminology
(KSA), for existing dispatchers, 911 operators and telecommu-
3.1 Definitions of Terms Specific to This Standard:
nicators to be trained in the processing and dispatching of
3.1.1 agency, n—anSARoremergencyresponseentitysuch
potential and actual search and rescue incidents. A person
as an SAR team, military unit, or emergency management,
trained to this guide is a Level I (basic) SAR Dispatcher.
police, or fire service with SAR responsibilities.
4.2 Every person who is identified as an SAR Dispatcher
3.1.2 automatic aid, n—aid given by another agency, auto-
shall have met the requirements of this guide.
matically upon dispatch, when written into dispatch guidelines
4.3 This guide is to be used by individuals and agencies
or protocols. Automatic aid is generated by your Communica-
having jurisdiction who wish to identify the minimum training
tions Center by simultaneously requesting or notifying the
standards for Level I SAR dispatcher.
4.4 This guide is only the first level of training for Search
This practice is under the jurisdiction ofASTM Committee F32 on Search and
and Rescue Dispatcher (SRD) personnel, and as such, only
Rescue and is the direct responsibility of Subcommittee F32.02 on Management and
establishes the minimum knowledge, skills, and abilities re-
Operations.
quired for a person to perform SAR Dispatch.
Current edition approved March 1, 2014. Published April 2014. Originally
approved in 2008. Last previous edition approved in 2008 as F2662 – 08. DOI:
4.5 Nothing in this guide precludes a user of this guide from
10.1520/F2662-08R14.
adding additional requirements for its own members.
For referenced ASTM standards, visit the ASTM website, www.astm.org, or
contact ASTM Customer Service at service@astm.org. For Annual Book of ASTM
4.6 This guide by itself is not a training document. It is only
Standards volume information, refer to the standard’s Document Summary page on
an outline of the topics required for training or evaluating a
the ASTM website.
Level I SRD, but it can be used to develop a training document
Available from Kovacs, Tim and Mountain Rescue Association, http://
www.mra.org/training/Dispatch_SAR_MRA_05.pdf or program.
Copyright © ASTM International, 100 Barr Harbor Drive, PO Box C700, West Conshohocken, PA 19428-2959. United States
F2662 − 08 (2014)
4.7 It is up to the training authority to determine the depth 5.1.16 Guidelines for dispatching SAR resources out of
or detail of training to meet its needs. primary jurisdiction or area of operations.
5.1.17 The need for call monitoring of medical and fire calls
4.8 This guide does not stand alone and must be used with
for latent SAR calls.
the referenced documents to provide the specific information
5.1.18 Needforautomaticandmutualaidandinterfacewith
needed by the user.
law enforcement, EMS (Emergency Medical Dispatch), and
4.9 This guide can be used to evaluate a book or other
Fire dispatch agencies for SAR (Search and Rescue) calls.
document to determine if its content meets the necessary topics
5.1.19 Differences between disaster and urban SAR re-
for training an SRD. Likewise, the guide can be used to
sourcesversuscivil(non-militarycombatSAR)SARresources
evaluate an existing training program to see if it meets the
under the U.S. National SAR Plan or the country’s equivalent.
requirements of this guide.
5.1.20 Dispatch guidelines (See Triage and Dispatch for
4.10 The knowledge, skills, and abilities requirements pre- SAR Managers and Telecommunications) for the following
sented in the following sections are not presented in any SAR scenarios followed by their corresponding sample call
particular order and do not represent a training sequence. code and reference-resource guide (a CAD window, reference
card or reference page for the user to find the scenario-specific
4.11 Except where a physical skill needs to be shown, it is
guide for minimum call-gathering information, triage,
up t
...
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