Funeral Services - Requirements

This European Standard sets out the requirements for the provision of funeral services.
This European Standard does not apply to product-related technical requirements. Occupational health and safety requirements are not covered by this European Standard.

Bestattungs-Dienstleistungen - Anforderungen

Diese Europäische Norm legt die Anforderungen an Bestattungs-Dienstleistungen fest.
Diese Europäische Norm gilt nicht für produktbezogene technische Anforderungen. Anforderungen an den betrieblichen Arbeitsschutz sind nicht Inhalt dieser Europäischen Norm.

Services funéraires - Exigences

Cette Norme européenne établit les exigences relatives aux prestations des services funéraires.
Cette Norme européenne ne s'applique pas aux exigences techniques relatives aux fournitures/produits. Les exigences relatives à la santé et à la sécurité au travail ne sont pas traitées dans cette Norme européenne.

Pogrebne storitve – Zahteve

General Information

Publication Date
Withdrawal Date
Technical Committee
Current Stage
9960 - Withdrawal effective - Withdrawal
Completion Date


Effective Date

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EN 15017:2006
English language
31 pages
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Standards Content (Sample)

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Funeral Services - RequirementsPogrebne storitve – ZahteveServices funéraires - ExigencesBestattungs-Dienstleistungen - AnforderungenTa slovenski standard je istoveten z:EN 15017:2005SIST EN 15017:2006en,fr,de03.080.30ICS:SLOVENSKI
STANDARDSIST EN 15017:200601-julij-2006

EUROPEAN STANDARDNORME EUROPÉENNEEUROPÄISCHE NORMEN 15017October 2005ICS 03.080.30 English VersionFuneral Services - RequirementsServices de pompes funèbres - ExigencesBestattungs-Dienstleistungen - AnforderungenThis European Standard was approved by CEN on 29 August 2005.CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this EuropeanStandard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such nationalstandards may be obtained on application to the Central Secretariat or to any CEN member.This European Standard exists in three official versions (English, French, German). A version in any other language made by translationunder the responsibility of a CEN member into its own language and notified to the Central Secretariat has the same status as the officialversions.CEN members are the national standards bodies of Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia,Slovenia, Spain, Sweden, Switzerland and United Kingdom.EUROPEAN COMMITTEE FOR STANDARDIZATIONCOMITÉ EUROPÉEN DE NORMALISATIONEUROPÄISCHES KOMITEE FÜR NORMUNGManagement Centre: rue de Stassart, 36
B-1050 Brussels© 2005 CENAll rights of exploitation in any form and by any means reservedworldwide for CEN national Members.Ref. No. EN 15017:2005: E

EN 15017:2005 (E) 2 Contents Page Foreword.3 Introduction.4 1 Scope.5 2 Terms and definitions.5 3 Requirements.8 3.1 Funeral personnel.8 3.2 Complaints handling procedures.8 3.3 Monitoring system.8 3.4 Care of the deceased and hygienic measures.9 3.5 Removal/transfer and transport.11 3.6 Funeral home facilities.14 3.7 Funeral.16 3.8 Advisory service.19 3.9 Pre-arrangement of funerals.25 Annex A (informative)
"Laissez-passer" for a deceased or cremated remains (Example).27 Annex B (informative)
Code of ethics of the International Cremation Federation (ICF).28 Annex C (Informative)

EN 15017:2005 (E) 3 Foreword This European Standard (EN 15017:2005) has been prepared by Technical Committee CEN/TC BT/TF 139 “Funeral Services”, the secretariat of which is held by DIN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by April 2006, and conflicting national standards shall be withdrawn at the latest by April 2006. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria,

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