03.080.30 - Services for consumers
ICS 03.080.30 Details
Services for consumers
Dienstleistungen fur Verbraucher
Services aux consommateurs
Storitve za potrošnike
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This document provides guidance on identifying and assessing the impacts of climate change on stormwater systems and on developing strategies for adapting to these impacts. The assessment of the impacts is based on the assessment principles described in ISO 24566-1. This document also provides examples of some of the impacts of climate change on stormwater systems and of the responses that have been implemented by municipal water services or by the relevant jurisdiction (e.g. municipality or region served by the service). The examples of responses illustrate adaptation strategies that have been applied. NOTE Combined sewer systems are included in this document in relation to the activities of collection, transport, storage and treatment of stormwater. Non-combined wastewater systems are covered by ISO 24566-4.
- Standard36 pagesEnglish languagesale 15% off
- Standard41 pagesFrench languagesale 15% off
This document specifies requirements for defining a strategic approach and means for improving harbour cleanliness and for the protection of the environment and biodiversity. This document applies to: — yacht harbours, maritime or inland (lake, river, canal, etc.); — mixed purpose harbours (recreational and fishing/trade); — dry stacks. This document is applicable regardless of the public authorities and type of management in charge of the yacht harbour. The relevant coverage zone defined is the yacht harbour area.
- Standard14 pagesEnglish languagesale 15% off
- Standard16 pagesFrench languagesale 15% off
This document specifies requirements for rebreather instructor training programmes which provide the competencies required to be able to train rebreather divers.
This document specifies evaluation criteria for these competencies and specifies the requirements for four levels of rebreather instructor.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard18 pagesEnglish languagesale 10% offe-Library read for1 day
This document provides general requirements and recommendations on the principles, procedures, and methods for investigating incidents where there have been injuries, illnesses, damage to health, fatalities to consumers, damage to property or environmental damage related to the use of products, services or facilities by consumers.
NOTE 1 These incidents can occur anywhere.
This document is applicable to any person or any organization of any size, whether it is public, private or community-based.
NOTE 2 This document is not limited to incidents while products, services or facilities are in use, but also includes incidents that occur when products, services or facilities are not in use, such as during transportation or storage by consumers.
- Standard38 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard33 pagesEnglish languagesale 15% off
- Standard36 pagesFrench languagesale 15% off
- Standard36 pagesFrench languagesale 15% off
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives to 100 m with a rebreather requiring mandatory decompression stops using a breathing mixture containing helium. This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard34 pagesEnglish languagesale 10% offe-Library read for1 day
This document provides general requirements and recommendations on the principles, procedures, and methods for investigating incidents where there have been injuries, illnesses, damage to health, fatalities to consumers, damage to property or environmental damage related to the use of products, services or facilities by consumers. NOTE 1 These incidents can occur anywhere. This document is applicable to any person or any organization of any size, whether it is public, private or community-based. NOTE 2 This document is not limited to incidents while products, services or facilities are in use, but also includes incidents that occur when products, services or facilities are not in use, such as during transportation or storage by consumers.
- Standard38 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard33 pagesEnglish languagesale 15% off
- Standard36 pagesFrench languagesale 15% off
- Standard36 pagesFrench languagesale 15% off
This document specifies requirements for rebreather instructor training programmes which provide the competencies required to be able to train rebreather divers.
This document specifies evaluation criteria for these competencies and specifies the requirements for four levels of rebreather instructors.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision according to ISO 24803.
- Standard18 pagesEnglish languagesale 10% offe-Library read for1 day
This document specifies requirements for rebreather instructor training programmes which provide the competencies required to be able to train rebreather divers. This document specifies evaluation criteria for these competencies and specifies the requirements for four levels of rebreather instructors. This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision according to ISO 24803.
- Standard10 pagesEnglish languagesale 15% off
This document provides illustrative use cases, with associated analysis, chosen to assist in understanding the requirements of 31700-1.
The intended audience includes engineers and practitioners who are involved in the development, implementation or operation of digitally enabled consumer goods and services.
- Technical report36 pagesEnglish languagesale 10% offe-Library read for1 day
- Technical report31 pagesEnglish languagesale 15% off
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives to 100 m with a rebreather requiring mandatory decompression stops using a breathing mixture containing helium. This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard34 pagesEnglish languagesale 10% offe-Library read for1 day
This document establishes high-level requirements for privacy by design to protect privacy throughout the lifecycle of a consumer product, including data processed by the consumer.
This document does not contain specific requirements for the privacy assurances and commitments that organizations can offer consumers nor does it specify particular methodologies that an organization can adopt to design and-implement privacy controls, nor the technology that can be used to operate such controls.
- Standard45 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard37 pagesEnglish languagesale 15% off
- Standard1 pageEnglish languagesale 15% off
- Standard1 pageFrench languagesale 15% off
This document provides guidelines for the management of drinking water utilities and the assessment of drinking water services. This document is applicable to publicly and privately owned and operated water utilities. It does not favour any particular ownership or operating model. This document addresses drinking water systems in their entirety and is applicable to systems at any level of development (e.g. on-site systems, distribution networks, treatment facilities). The following are within the scope of this document: — the definition of a language common to different stakeholders; — the definition of the components of drinking water supply systems; — guidelines for the management of drinking water utilities; — guidelines for objectives, service assessment criteria and related performance indicators, appropriate for the assessment of drinking water services. The following are outside the scope of this document: — target values and thresholds for proposed objectives, service assessments criteria and related performance indicators; — matters relating to the design and construction of drinking water systems; — matters relating to the management structure of drinking water utilities; — matters relating to the regulation of drinking water services, including management and operational activities; — matters relating to regulating the content of contracts or subcontracts; — installations between point of delivery and point of use.
- Standard51 pagesEnglish languagesale 15% off
This document provides guidelines for the management of wastewater utilities and the assessment of wastewater services. This document is applicable to publicly and privately owned and operated wastewater utilities but does not favour any particular ownership or operational model. NOTE 1 Wastewater is always generated when water is used or consumed. Accordingly, sources of wastewater can be residential, industrial, commercial or institutional. Collected storm water or (melted) snow can also be considered as wastewater, as it often carries contaminants and pathogens picked up from air or ground surfaces on its way to a collection system. In certain circumstances, especially in undeveloped areas, sanitary waste is collected in an undiluted form. This document addresses wastewater systems in their entirety and is applicable to systems at any level of development (e.g. pit latrines, on-site systems, networks, treatment facilities). The following are within the scope of this document: — the definition of a language common to different stakeholders; — objectives for the wastewater utility; — guidelines for the management of wastewater utilities; — service assessment criteria and related examples of performance indicators, all without setting any target values or thresholds. The following are outside the scope of this document: — methods of design and construction of wastewater systems; — regulation of the management structure and the methodology of wastewater service activities of operation and management; — regulation of the content of contracts or subcontracts; — topics related to the systems inside buildings, between the point-of-discharge and the point-of-collection.
- Standard57 pagesEnglish languagesale 15% off
- Standard62 pagesFrench languagesale 15% off
This document provides guidelines for the planning and implementation of hardening of different water and wastewater infrastructures aiming to improve the resilience of water and wastewater services provided by water utilities through security measures. It applies to the determination of measures for the protection of water supply systems and sewer collection systems from unwanted or unplanned access, as part of risk management. This document is applicable to all water and/or wastewater utilities. This document does not include guidelines for the protection of large water sources such as lakes or rivers.
- Standard34 pagesEnglish languagesale 15% off
This document illustrates the use cases of serviced offices among the third workplaces used for flexible working hours and places.
- Technical report29 pagesEnglish languagesale 15% off
This document specifies the elements of drinking water and wastewater services of relevance and interest to users. It also provides guidance on how to identify users’ needs and expectations and how to assess whether these are being met. The following are within the scope of this document: — the definition of a language common to the different stakeholders; — the definition of key elements and characteristics of the service to users; — the objectives for the service with respect to users’ needs and expectations; — guidelines for satisfying users’ needs and expectations; — assessment criteria for service to users; — introduction to performance indicators; — examples of performance indicators. The following are outside the scope of this document: — methods of design and construction of drinking water and wastewater systems; — the regulating management structure and methodology of operation and management of activities relating to drinking water and wastewater services, including contracting; — topics relating to the system inside buildings.
- Standard49 pagesEnglish languagesale 15% off
- Standard52 pagesFrench languagesale 15% off
This document provides guidelines for alternative water service (AWS) provision during a crisis for the ongoing operation of essential facilities. This document addresses: — AWS principles and methods; — AWS operational planning and implementation. This document is not applicable to: — planned water supply interruptions forming part of the drinking water utility's normal operations; NOTE However, many of the principles and methods described can be appropriate in such circumstances. — water supplied to temporary settlements, such as refugee camps; — the development and implementation of a crisis management system for water service, which is covered by ISO 24518[1] and ISO/TS 24520,[2] or the development and implementation of AWS provision during a crisis for private users, which is covered by ISO 24527.[3]
- Standard30 pagesEnglish languagesale 15% off
This document identifies and sets out principles for integrating climate change impacts into the planning and design activities of water utilities for the provision of water services. It also includes methodologies to assess the principles in the context of climate change and to provide examples of adaptations made. NOTE Discussion of impacts and strategies for responses for stormwater, drinking water and wastewater utilities are intended to be set out in ISO 24566-2:—[1], ISO 24566-3:—[2] and ISO 24566-4:—[3], respectively, with examples of adaptations that have been made. [1] Under preparation. Stage at the time of publication: ISO/DIS 24566-2:2023. [2] Under preparation. Stage at the time of publication: ISO/CD 24566-3:2023. [3] Under preparation. Stage at the time of publication: ISO/CD 24566-4:2023.
- Standard27 pagesEnglish languagesale 15% off
- Standard31 pagesFrench languagesale 15% off
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives to 60 m with a rebreather requiring mandatory decompression stops using a breathing mixture containing helium. This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard30 pagesEnglish languagesale 10% offe-Library read for1 day
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives to 60 m with a rebreather, using a breathing mixture containing helium and requiring mandatory decompression stops.
This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard30 pagesEnglish languagesale 10% offe-Library read for1 day
This document sets out requirements for the supervision and staffing, necessary to protect the health, safety and welfare of users, staff and contractors across a wide range of fitness centres as defined in EN 17229:2019.
This document specifies the essential skills required from operational staff and fitness staff who have a responsibility for the supervision of their users, staff and contractors using and working in their fitness centres.
This document applies in conjunction with, and in addition to EN 17229, Fitness centres - Requirements for centre amenities and operation - Operational and managerial requirements. This document cannot be used separately from EN 17229.
- Standard27 pagesEnglish languagesale 10% offe-Library read for1 day
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives to 100 m with a rebreather using a breathing mixture containing helium and requiring mandatory decompression stops. This document specifies evaluation criteria for these competencies. This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard24 pagesEnglish languagesale 15% off
- Standard25 pagesFrench languagesale 15% off
This document specifies the principles and framework for e-commerce transaction assurance, including participants, activities and assurance elements. It does not describe specific e-commerce transaction assurance requirements or methodologies in detail. It is intended to be used by organizations and individuals engaged in e-commerce transactions.
- Standard22 pagesEnglish languagesale 15% off
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives to 60 m with a rebreather, using a breathing mixture containing helium and requiring mandatory decompression stops. This document specifies evaluation criteria for these competencies. This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard20 pagesEnglish languagesale 15% off
- Standard22 pagesFrench languagesale 15% off
This document specifies minimum requirements for artificial structures, such as aquariums or sites that have been built specifically for the use of recreational divers, to be considered as open water diving sites suitable for the conduct of recreational scuba diving training programmes. This document is applicable to all recreational diving training programmes in accordance with the standards prepared by ISO/TC 228.
- Technical specification2 pagesEnglish languagesale 15% off
- Technical specification3 pagesFrench languagesale 15% off
This document provides terms and definitions in the field of transaction assurance in e-commerce.
- Standard11 pagesEnglish languagesale 15% off
This document establishes the minimum requirements for the operation of and service provision for dry stack boat storage. The document excludes the land storage of boats that do not use racks. The scope does not cover specifics of boat yards and docking areas. NOTE Dry stacks can be part of a yacht harbour facility or a stand-alone facility.
- Standard8 pagesEnglish languagesale 15% off
This document specifies requirements for the supervision and staffing, necessary to protect the health, safety and welfare of users, staff and contractors across a wide range of fitness centres as specified in EN 17229.
This document specifies the essential skills required from operational staff and fitness staff who have a responsibility for the supervision of their users, staff and contractors using and working in their fitness centres.
This document applies in conjunction with, and in addition to EN 17229. This document cannot be used separately from EN 17229.
NOTE National occupational health and safety rules and regulations are not affected by this document.
- Standard27 pagesEnglish languagesale 10% offe-Library read for1 day
This European Standard applies to mobile toilet cabins that are not connected to a sewerage system.
It specifies requirements of the services relating to the deployment of cabins and the relevant requirements for cabins and sanitary products, taking into account hygiene, health and safety.
It specifies minimum quality requirements relating to cabins and sanitary products and also relating to the extent of cleaning required, the number of cabins to be provided, locations and cleaning/disposal intervals.
- Standard48 pagesEnglish languagesale 10% offe-Library read for1 day
This document applies to mobile non-sewer-connected toilet cabins system.
It specifies the requirements for services related to the provision of toilet cabins and the relevant requirements for toilet cabins and sanitary products, taking into account comfort, hygiene, health and safety.
It specifies the minimum quality requirements for toilet cabins and sanitary products, as well as the extent of on-site service and the required disinfection and the number of toilet cabins to be provided. It also determines the frequency of use, the maximum number of uses per toilet cabins, the locations and the intervals for on-site service or disposal of faecal water.
This document is applicable to the framework of activities carried out in the following sectors:
— construction and extractive industries, opencast or underground;
— public events and recreational activities, festivals and concerts;
— agriculture, labour camps and temporary work camps;
— beaches;
— emergencies;
— military tactical and training exercises.
There are other types of mobile toilet cabins which are not connected to a sewage system (e.g. dry toilets, composting toilets, incinerations toilets, vacuum toilets, or other technologies and processes) and which are not covered by this document.
This document establishes a system to ensure that mobile sanitation facilities for waste disposal are available not only in the workplaces but wherever there are no waste disposal systems connected to a sewerage network.
This document is directed at manufacturers, services providers' companies and publics or private cabin hirers of toilet cabins not connected to a sewage network.
- Standard48 pagesEnglish languagesale 10% offe-Library read for1 day
This document establishes the basis for a framework for water utilities to operate efficiently and effectively considering stakeholder needs and expectations. This document is applicable to all water utilities, regardless of ownership and management model (public or private), size, service provided or location. This document proposes principles for effective and efficient corporate governance of water utilities with a focus on the roles and responsibilities of the responsible bodies and operators and on the decision-making process involving the relevant stakeholders. It also includes key types of decisions to be made.
- Standard27 pagesEnglish languagesale 15% off
- Standard29 pagesFrench languagesale 15% off
This document establishes high-level requirements for privacy by design to protect privacy throughout the lifecycle of a consumer product, including data processed by the consumer. This document does not contain specific requirements for the privacy assurances and commitments that organizations can offer consumers nor does it specify particular methodologies that an organization can adopt to design and-implement privacy controls, nor the technology that can be used to operate such controls.
- Standard45 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard37 pagesEnglish languagesale 15% off
This document provides illustrative use cases, with associated analysis, chosen to assist in understanding the requirements of 31700-1. The intended audience includes engineers and practitioners who are involved in the development, implementation or operation of digitally enabled consumer goods and services.
- Technical report36 pagesEnglish languagesale 10% offe-Library read for1 day
- Technical report31 pagesEnglish languagesale 15% off
This document establishes requirements for adventure tourism involving hiking and trekking activities, relating to the safety of participants, leaders and assistants. This document also establishes criteria relating to characteristics and difficulty level for hiking and trekking route classification. This document applies to hiking and trekking activities that are offered as tourism products. Tourism product design involves a product planning and development phase that is not subject to this document. Some tourism products include hiking and/or trekking activities together with other tourism services (e.g. transfers, meals, lodging), but this document applies only to hiking and trekking activities, the additional tourism services being excluded from the scope. This document is applicable to any kind of adventure tourism activity provider that offers tourism products consisting of hiking and/or trekking activities.
- Standard29 pagesEnglish languagesale 15% off
This document specifies guidelines and recommendations for the safe operation of fitness centres during an infectious outbreak. This document sets out guidelines relative to the wide range of operating models for fitness centres with a framework of good practices for operators to use.
This includes the operational and managerial procedures for offering and delivering the service covering users, staff, and contractors whilst on the premises. These guidelines will cover, but are not limited to:
- overall risk reduction
- the practise of social distancing and control of users
- air treatment and ventilation
- cleaning, hygiene and health protocols
- management and training of staff and use of personal protective equipment
This document is applicable to all publicly accessible fitness centres where physical activity for groups and/or individuals is delivered to all of its users in order to provide a safe and controlled environment. This document does not cover fitness centres where physical activity is exclusively secondary business.
Note: A fitness centre is a publicly accessible place where diverse physical fitness activities for groups and/or individuals is delivered. Note: A fitness centre can comprise of an exercising area with equipment-based strength training, free weights, portable/fixed equipment and/or most often also cardiovascular training equipment/machines and/or frequently also group fitness training in specific rooms or in a studio.
- Technical specification31 pagesEnglish languagesale 10% offe-Library read for1 day
This document provides guidance and specifications for the operation and maintenance (O&M) of on-site domestic wastewater services, using appropriate technologies at any level of development. This document supplements and is intended to be used in conjunction with ISO 24513 and ISO 24521. This document provides assistance to relevant authorities, training organizations, certification bodies and other responsible entities for the development of regulations, plans and manuals, as well as information and training materials addressed to operators and users of on-site domestic wastewater systems (ODWS). This document is applicable to both publicly and privately operated on-site domestic wastewater (blackwater and greywater) systems for one or more dwellings or other premises where wastewater is generated. The scope of this document includes the following: — O&M of ODWS from the operator’s perspective; — O&M of ODWS from the user’s perspective; — training and information aspects; — environmental, health and safety issues. The following are outside the scope of this document: — detailed design of ODWS; — limits of acceptability for discharge of wastewater or sludge; — analytical methods; — management structure of wastewater services’ activities for O&M; — content of contracts or subcontracts. NOTE 1 Management of ODWS, especially in rural areas and areas under development, is sometimes provided by the owners of the premises where wastewater is generated. In such cases, the owners of the premises carry out the management themselves. In this document, the term “services” includes “self-services” provided by the owners or users of the premises. NOTE 2 Especially in undeveloped areas, sanitary wastewater is collected in an undiluted form. Sources of sanitary wastewater in this document are domestic, excluding stormwater runoff. NOTE 3 The designation of activities as operation activities or maintenance activities can differ according to the local context. However, it is important that activities essential for the proper functioning of ODWS are carried out, no matter how these activities are designated.
- Standard63 pagesEnglish languagesale 15% off
- Standard70 pagesFrench languagesale 15% off
This document specifies the competencies required to perform dives with a rebreather requiring
mandatory decompression stops using a nitrox or air diluent to 40 metres or to 45 metres with trimix
diluent. This document further specifies evaluation criteria for these competencies. This document also
specifies the conditions under which training is provided, in addition to the general requirements for
recreational diving service provision in accordance with ISO 24803.
- Standard28 pagesEnglish languagesale 10% offe-Library read for1 day
- Draft29 pagesGerman languagesale 10% offe-Library read for1 day
This document specifies the competencies required to perform dives that do not require in-water decompression stops using a rebreather. This document further specifies evaluation criteria for these competencies. This document also specifies the conditions under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with EN ISO 24803.
- Standard25 pagesEnglish languagesale 10% offe-Library read for1 day
- Draft25 pagesGerman languagesale 10% offe-Library read for1 day
This document establishes the terms commonly used in various types of adventure tourism activities, including terms related to safety and services.
- Standard8 pagesEnglish languagesale 15% off
- Standard9 pagesFrench languagesale 15% off
This document establishes general requirements and recommendations for service providers that offer guided or self-guided visits in order to enable visitors to learn: — about the characteristics of the cultural, historical or natural value of a tourist site; or — how a service, an activity or a product is developed now or was developed in the past (i.e industrial tourism). This document applies to tourist visits and related services, facilities, equipment and operations that can affect the quality and safety of the visit and/or the experience of the visitors. This document does not apply to natural protected areas for which ISO 18065 applies, or to recognized museums.
- Standard12 pagesEnglish languagesale 15% off
This document specifies guidelines and recommendations for the safe operation of fitness centres during an infectious outbreak. This document sets out guidelines relative to the wide range of operating models for fitness centres with a framework of good practices for operators to use.
This includes the operational and managerial procedures for offering and delivering the service covering users, staff, and contractors whilst on the premises. These guidelines will cover, but are not limited to:
- overall risk reduction
- the practise of social distancing and control of users
- air treatment and ventilation
- cleaning, hygiene and health protocols
- management and training of staff and use of personal protective equipment
This document is applicable to all publicly accessible fitness centres where physical activity for groups and/or individuals is delivered to all of its users in order to provide a safe and controlled environment. This document does not cover fitness centres where physical activity is exclusively secondary business.
Note: A fitness centre is a publicly accessible place where diverse physical fitness activities for groups and/or individuals is delivered. Note: A fitness centre can comprise of an exercising area with equipment-based strength training, free weights, portable/fixed equipment and/or most often also cardiovascular training equipment/machines and/or frequently also group fitness training in specific rooms or in a studio.
- Technical specification31 pagesEnglish languagesale 10% offe-Library read for1 day
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives with a rebreather to 40 m using a nitrox breathing mixture or to 45 m using a trimix breathing mixture, requiring mandatory decompression stops.
This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard28 pagesEnglish languagesale 10% offe-Library read for1 day
- Draft29 pagesGerman languagesale 10% offe-Library read for1 day
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives with a rebreather to a maximum depth of 30 m that do not require mandatory decompression stops using a nitrox breathing gas.
This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard25 pagesEnglish languagesale 10% offe-Library read for1 day
- Draft25 pagesGerman languagesale 10% offe-Library read for1 day
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives with a rebreather to 40 m using a nitrox breathing mixture or to 45 m using a trimix breathing mixture, requiring mandatory decompression stops. This document specifies evaluation criteria for these competencies. This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard19 pagesEnglish languagesale 15% off
- Standard20 pagesFrench languagesale 15% off
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives with a rebreather to a maximum depth of 30 m that do not require mandatory decompression stops using a nitrox breathing gas. This document specifies evaluation criteria for these competencies. This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard16 pagesEnglish languagesale 15% off
- Standard17 pagesFrench languagesale 15% off
This document provides guidelines for alternative water services (AWS) and alternative wastewater services (AWWS) to temporary settlements for displaced persons e.g. refugee/internally displaced persons (IDP) camps, for drinking, sanitation and hygiene purposes. It addresses AWS and AWWS principles and methods, operational planning and implementation. This document provides guidelines for drinking water supply to temporary settlements, and the disposal of wastewater, by implementation of different methods; it does not deal with the ways of using water inside the temporary settlements. This document deals with drinking water quantity but does not provide methods for quality testing. Water quality test methods are included in the scope of ISO TC 147. The document does make recommendations regarding public safety with respect to the location of distribution and collection points. On-site treatments are not discussed in this document but, depending on circumstances, they can be suitable. In such case, helpful technical guidelines are provided in the bibliography of this document. This document complements ISO 24527, whose scope excludes drinking water supplied to temporary settlements. It also complements other ISO TC 224's documents such as ISO 24518 and ISO/TS 24520. This document is intended to be used by the responsible body for the provision of the water service. It can be used by interested parties such as water utilities, governments and governmental organizations, security bodies, international refugee agencies, related NGOs and relevant industry stakeholders.
- Technical specification17 pagesEnglish languagesale 15% off
This document provides guidelines on principles, processes and practices relevant to meeting the safety and quality standards required of virtual kitchen services. This document applies to virtual kitchen operators and is also intended to serve as a reference for other stakeholders, such as virtual restaurants.
- Standardization document9 pagesEnglish languagesale 15% off
This document provides general guidance on issues to be considered in standards related to contactless delivery services. It covers general principles, roles and responsibilities, delivery methods, service processes, quality control and improvements to be put in place to execute contactless delivery services. This document applies to — instant delivery, which generally applies to the retail, catering and medical sectors (including online food delivery, grocery delivery and medical supplies delivery); and — last-mile delivery with intermediate transfer, which generally applies to express and e-commerce fields (referring to the last-mile delivery of parcels). This document does not apply to cold chain logistics.
- Standardization document14 pagesEnglish languagesale 15% off
This document specifies requirements and guidelines for organizations on how to design and deliver fair, flexible and inclusive services that will increase positive outcomes for consumers in vulnerable situations and minimize the risk of consumer harm. It covers organizational culture and strategy, inclusive design and how to identify and respond to consumer vulnerability. It is applicable to any organization that provides services, including service-related products, to consumers, regardless of location or size. NOTE 1 The term “services” refers to any service provided to consumers online or offline. Service sectors can include, for example, healthcare, leisure and entertainment, retail, energy, communication, financial services, travel and tourism, digital services, professions and trades. NOTE 2 Service providers can include private or public organizations, charities, government agencies, local authorities of any size. NOTE 3 It can be fair and reasonable, in some cases, for an inclusive service provider to limit access for individuals outside of the organization’s target audience, where the main objective is to protect consumers and prevent harm. For example, preventing children from accessing online gambling sites.
- Standard34 pagesEnglish languagesale 15% off
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