EN ISO/IEC 17024:2003
(Main)Conformity assessment - General requirements for bodies operating certification of persons (ISO/IEC 17024:2003)
Conformity assessment - General requirements for bodies operating certification of persons (ISO/IEC 17024:2003)
ISO/IEC 17024:2003 specifies requirements for a body certifying persons against specific requirements, including the development and maintenance of a certification scheme for personnel.
Konformitätsbewertung - Allgemeine Anforderungen an Stellen, die Personen zertifizieren (ISO 17024:2003)
Diese Internationale Norm legt Anforderungen für eine Stelle fest, die Personen aufgrund spezifischer Anforderungen zertifiziert, einschließlich der Anforderungen für die Entwicklung und Aufrechterhaltung eines Zertifizierungsprogramms für Personen.
ANMERKUNG In einigen Ländern heißen Stellen, die die Konformität der Kompetenz von Personen mit spezifischen Anforderungen bescheinigen, �Zertifizierungsstellen", in anderen Ländern �Registrierungsstellen", in einigen anderen �Bewertungs- und Registrierungsstellen" und in wieder anderen Ländern �Registrars". Diese Internationale Norm benutzt den Begriff �Zertifizierungsstelle". Diese Nutzung ist nicht einschränkend.
Evaluation de la conformité - Exigences générales pour les organismes de certification procédant à la certification du personnes (ISO/IEC 17024:2003)
L'ISO/CEI 17024:2003 spécifie les exigences destinées à un organisme qui procède à la certification de personnes par rapport à des exigences spécifiques, y compris l'élaboration et le maintien d'un dispositif particulier de certification de personnes.
Ugotavljanje skladnosti - Splošne zahteve za organe na področju certificiranja osebja (ISO/IEC 17024:2003)
General Information
Relations
Standards Content (Sample)
SLOVENSKI STANDARD
01-april-2004
1DGRPHãþD
SIST EN 45013:1996
8JRWDYOMDQMHVNODGQRVWL6SORãQH]DKWHYH]DRUJDQHQDSRGURþMXFHUWLILFLUDQMD
RVHEMD ,62,(&
Conformity assessment - General requirements for bodies operating certification of
persons (ISO/IEC 17024:2003)
Konformitätsbewertung - Allgemeine Anforderungen an Stellen, die Personen
zertifizieren (ISO 17024:2003)
Evaluation de la conformité - Exigences générales pour les organismes de certification
procédant a la certification du personnes (ISO/IEC 17024:2003)
Ta slovenski standard je istoveten z: EN ISO/IEC 17024:2003
ICS:
03.100.30 Vodenje ljudi Management of human
resources
03.120.20 Certificiranje proizvodov in Product and company
podjetij. Ugotavljanje certification. Conformity
skladnosti assessment
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
EUROPEAN STANDARD
EN ISO/IEC 17024
NORME EUROPÉENNE
EUROPÄISCHE NORM
April 2003
ICS 03.120.20 Supersedes EN 45013:1989
English version
Conformity assessment - General requirements for bodies
operating certification of persons (ISO/IEC 17024:2003)
Evaluation de la conformité - Exigences générales pour les Konformitätsbewertung - Allgemeine Anforderungen an
organismes de certification procédant à la certification du Stellen, die Personen zertifizieren (ISO/IEC 17024:2003)
personnes (ISO/IEC 17024:2003)
This European Standard was approved by CEN on 14 March 2003 and by CENELEC on 18 March 2003.
CEN and CENELEC members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for
inclusion of this amendment into the relevant national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN Management Centre or to any CEN or CENELEC member.
This amendment exists in three official versions (English, French, German). A version in any other language made by translation under the
responsibility of a CEN or CENELEC member into its own language and notified to the CEN Management Centre has the same status as
the official versions.
CEN and CENELEC members are the national standards bodies and national electrotechnical committees, respectively, of Austria,
Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Luxembourg, Malta, Netherlands,
Norway, Portugal, Slovakia, Spain, Sweden, Switzerland and United Kingdom.
CEN Management Centre: CENELEC Central Secretariat:
rue de Stassart, 36 B-1050 Brussels rue de Stassart, 35 B-1050 Brussels
© 2003 CEN/CENELEC All rights of exploitation in any form and by any means reserved Ref. No. EN ISO/IEC 17024:2003 E
worldwide for CEN national Members and for CENELEC
Members.
CORRECTED 2003-07-02
Foreword
This document (EN ISO/IEC 17024:2003) has been prepared by CASCO "Committee on
Conformity Assessment" in collaboration with Technical Committee CEN/CLC/TC 1 "Criteria for
conformity assessment bodies", the secretariat of which is held by NSF.
This European Standard shall be given the status of a national standard, either by publication of
an identical text or by endorsement, at the latest by October 2003, and conflicting national
standards shall be withdrawn at the latest by October 2003.
This document supersedes EN 45013:1989.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of
the following countries are bound to implement this European Standard: Austria, Belgium, Czech
Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy,
Luxembourg, Malta, Netherlands, Norway, Portugal, Slovakia, Spain, Sweden, Switzerland and
the United Kingdom.
Endorsement notice
The text of ISO/IEC 17024:2003 has been approved by CEN and CENELEC as
NOTE Normative references to International Standards are listed in Annex ZA (normative).
Annex ZA
(normative)
Normative references to international publications
with their relevant European publications
This European Standard incorporates by dated or undated reference, provisions from other
publications. These normative references are cited at the appropriate places in the text and the
publications are listed hereafter. For dated references, subsequent amendments to or revisions of
any of these publications apply to this European Standard only when incorporated in it by
amendment or revision. For undated references the latest edition of the publication referred to
applies (including amendments).
NOTE Where an International Publication has been modified by common modifications, indicated
by (mod.), the relevant EN/HD applies.
Publication Year Title EN Year
ISO 9000 2000 Quality management systems - EN ISO 9000 2000
Fundamentals and vocabulary
INTERNATIONAL ISO/IEC
STANDARD 17024
First edition
2003-04-01
Conformity assessment — General
requirements for bodies operating
certification of persons
Évaluation de la conformité — Exigences générales pour les
organismes de certification procédant à la certification de personnes
Reference number
ISO/IEC 17024:2003(E)
©
ISO 2003
ISO/IEC 17024:2003(E)
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ii © ISO 2003 — All rights reserved
ISO/IEC 17024:2003(E)
Contents Page
Foreword. iv
Introduction . v
1 Scope. 1
2 Normative references. 1
3 Terms and definitions. 1
4 Requirements for certification bodies . 2
4.1 Certification body. 2
4.2 Organizational structure. 2
4.3 Development and maintenance of a certification scheme. 4
4.4 Management system. 4
4.5 Subcontracting. 4
4.6 Records. 5
4.7 Confidentiality. 5
4.8 Security. 5
5 Requirements for persons employed or contracted by a certification body. 5
5.1 General. 5
5.2 Requirements for examiners. 6
6 Certification process. 6
6.1 Application. 6
6.2 Evaluation. 7
6.3 Decision on certification . 7
6.4 Surveillance. 8
6.5 Recertification. 8
6.6 Use of certificates and logos/marks . 8
Annex A (informative) Development and maintenance of a certification scheme for persons. 9
Bibliography . 10
ISO/IEC 17024:2003(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies
(ISO member bodies). The work of preparing International Standards is normally carried out through ISO
technical committees. Each member body interested in a subject for which a technical committee has been
established has the right to be represented on that committee. International organizations, governmental and
non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the
International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of technical committees is to prepare International Standards. Draft International Standards
adopted by the technical committees are circulated to the member bodies for voting. Publication as an
International Standard requires approval by at least 75 % of the member bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. ISO and IEC shall not be held responsible for identifying any or all such patent rights.
ISO/IEC 17024 was prepared by ISO/CASCO, Committee on Conformity Assessment.
This first edition of ISO/IEC 17024 is based on EN 45013:1989.
iv © ISO 2003 — All rights reserved
ISO/IEC 17024:2003(E)
Introduction
This International Standard has been drawn up with the objective of achieving and promoting a globally
accepted benchmark for organizations operating certification of persons. Certification of persons is one means
of providing assurance that the certified person meets the requirements of the certification scheme.
Confidence in the respective certification schemes is achieved by means of a globally accepted process of
assessment, subsequent surveillance and periodic re-assessments of the competence of certified persons.
However, it is necessary to distinguish between situations where certification schemes for persons are
justified and situations where other forms of qualification are more appropriate. The development of new
certification schemes for persons, in response to the ever increasing velocity of technological innovation and
growing specialization of personnel, may compensate for variations in education and training and thus
facilitate the global job market. Alternatives to certification may still be necessary in positions where public
services, official or governmental operations are concerned.
In contrast to other types of conformity assessment bodies, such as management system certification/
registration bodies, one of the characteristic functions of the personnel certification body is to conduct an
examination, which uses objective criteria for competence and scoring. While it is recognized that such an
examination, if well planned and structured by the certification body, can substantially serve to ensure
impartiality of operations and reduce the risk of a conflict of interest, alternative requirements have been
included in this International Standard.
In either case, this International Standard should be the
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