CEN ISO/TS 17444-1:2012
(Main)Electronic fee collection - Charging performance - Part 1: Metrics (ISO/TS 17444-1:2012)
Electronic fee collection - Charging performance - Part 1: Metrics (ISO/TS 17444-1:2012)
ISO/TS 17444-1:2012 defines metrics for the charging performance of electronic fee collection (EFC) systems in terms of the level of errors associated with charging computation.
ISO/TS 17444-1:2012 is a toolbox standard of metrics. The detailed choice of metrics depends on the application and the respective context.
ISO/TS 17444-1:2012 describes a set of metrics with appropriate definitions, principles and formulations, which together make up a reference framework for the establishment of requirements for EFC systems and their later examination of the charging performance.
Elektronische Gebührenerhebung - Abbuchungsdurchführung - Teil 1: Metriken (ISO/TS 17444-1:2012)
Perception du télépéage - Performance d'imputation - Partie 1: Métrique (ISO/TS 17444-1:2012)
Elektronsko pobiranje pristojbin - Uspešnost zaračunavanja - 1. del: Meritve (ISO/TS 17444-1:2012)
Ta del standarda ISO/TS 17444 določa meritve za uspešnost zaračunavanja sistemov za elektronsko pobiranje pristojbin (EFC) na podlagi ravni napak, povezanih z izračuni zaračunavanja. Ta del standarda ISO/TS 17444 je osnovni standard meritev. Podrobna izbira meritev je odvisna od uporabe in povezanega konteksta. Ta del standarda ISO/TS 17444 opisuje sklop meritev z ustreznimi opredelitvami, načeli in ubeseditvami, ki skupaj sestavljajo referenčni okvir za določitev zahtev za sisteme za elektronsko pobiranje pristojbin ter poznejši pregled njihove uspešnosti zaračunavanja. Meritve uspešnosti zaračunavanja iz tega dela standarda ISO/TS 17444 so namenjene uporabi v zvezi s katerim koli sistemom zaračunavanja, ne glede na njegovo tehnično zasnovo, sistemsko arhitekturo, tarifno strukturo, geografsko pokritost ali organizacijski model. Določijo se za obravnavanje tehničnih podrobnosti, ki se lahko razlikujejo med tehnologijami in ponudniki ali se sčasoma spreminjajo kot »črna skrinjica«. Osredotočajo se izključno na rezultat postopka zaračunavanja, tj. na znesek, ki se zaračuna glede na vnaprej izmerjen ali teoretično pravilen znesek, in ne na vmesne spremenljivke, ki izhajajo iz različnih sestavnih delov senzorjev, kot je položajna natančnost, doseg signala ali optična ločljivost. Ta pristop zagotavlja primerljive rezultate za vsako meritev v vseh ustreznih primerih. Meritve so namenjene obravnavanju informacij, izmenjanih v okviru čelnega vmesnika in vmesnikov interoperabilnosti med izvajalci storitev cestninjenja, pobiralci cestnine in uporabniki cest ter tudi na celostni ravni. Opredeljene so meritve v zvezi z naslednjimi izmenjavami informacij: – poročila o zaračunavanju, – izjave o plačilu cestnine, – podatki o plačilu in povezani podatki o dogodku, – zahtevki za plačilo na ravni uporabniških računov, – uporabniški računi, – celotne meritve, ki ocenijo splošno delovanje postopka zaračunavanja. Podrobnosti o utemeljitvi te izbire so navedene v točki 5.1. Predlagane meritve so posebej namenjene zaščiti interesov udeležencev v sistemu cestninjenja, kot so izvajalci storitev cestninjenja, pobiralci cestnine in uporabniki cest. Meritve je mogoče uporabiti za opredelitev zahtev (npr. za zahteve za predloge) in ocenjevanje uspešnosti. Ta del standarda ISO/TS 17444 priznava dve vrsti primerov, v katerih je potrebna ocena uspešnosti: a) kadar se ocena izvaja v omejenem časovnem obdobju, na primer pri oblikovanju zahtev in oceni sistemov za namene pridobivanja, izvajanju preskušanja ustreznosti v okviru postopka začetka obratovanja ali v okviru postopka certificiranja, pri čemer se vse te vrste ocene imenujejo vrednotenje, ter b) kadar je ocena potrebna v okviru stalnega nadzornega postopka v celotni življenjski dobi sistema, da se validirajo ravni pogodbene storitve, opredeli goljufija ali okvara ali podprejo stalni postopki vzdrževanja in izboljšave uspešnosti. Ta vrsta ocene se imenuje spremljanje. Naslednji elementi niso vključeni v ta del standarda ISO/TS 17444. – Ta del standarda ISO/TS 17444 ne predlaga posebnih številčnih omejitev uspešnosti ali omejitev povprečnih napak ali napak v najslabšem primeru v odstotkih ali denarnih enotah. O navedenem odloča pobiralec cestnine (ali sporazumi med pobiralcem cestnine in izvajalcem storitve), pri čemer se zagotavlja način, s katerim je mogoče zagotoviti skladno omrežje za opisovanje sistemskih zahtev pri pisanju zahtevka za predloge, sistemske primerjave med pridobivanjem, rezultate preskusov, sporazume na ravni storitve in trajno spremljanje uspešnosti (po uporabi). – Ta del standarda ISO/TS 17444 ne obravnava vrednotenja pričakovane uspešnosti sistema, ki temelji na modeliranju in izmerjenih podatkih, pridobljenih med poskusom ali iz drugega vira.
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Standards Content (Sample)
SLOVENSKI STANDARD
01-januar-2013
(OHNWURQVNRSRELUDQMHSULVWRMELQ8VSHãQRVW]DUDþXQDYDQMDGHO 0HULWYH
,6276
Electronic fee collection - Charging performance - Part 1: Metrics (ISO/TS 17444-1:2012)
Elektronische Gebührenerhebung - Abbuchungsdurchführung - Teil 1: Metriken (ISO/TS
17444-1:2012)
Perception du télépéage - Performance de charge - Partie 1: Mesurages (ISO/TS 17444-
1:2012)
Ta slovenski standard je istoveten z: CEN ISO/TS 17444-1:2012
ICS:
03.220.20 Cestni transport Road transport
35.240.60 Uporabniške rešitve IT v IT applications in transport
transportu in trgovini and trade
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
TECHNICAL SPECIFICATION
CEN ISO/TS 17444-1
SPÉCIFICATION TECHNIQUE
TECHNISCHE SPEZIFIKATION
October 2012
ICS 03.220.20; 35.240.60
English Version
Electronic fee collection - Charging performance - Part 1:
Metrics (ISO/TS 17444-1:2012)
Perception du télépéage - Performance d'imputation - Elektronische Gebührenerhebung -
Partie 1: Métrique (ISO/TS 17444-1:2012) Abbuchungsdurchführung - Teil 1: Metriken (ISO/TS 17444-
1:2012)
This Technical Specification (CEN/TS) was approved by CEN on 30 September 2012 for provisional application.
The period of validity of this CEN/TS is limited initially to three years. After two years the members of CEN will be requested to submit their
comments, particularly on the question whether the CEN/TS can be converted into a European Standard.
CEN members are required to announce the existence of this CEN/TS in the same way as for an EN and to make the CEN/TS available
promptly at national level in an appropriate form. It is permissible to keep conflicting national standards in force (in parallel to the CEN/TS)
until the final decision about the possible conversion of the CEN/TS into an EN is reached.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United
Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2012 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN ISO/TS 17444-1:2012: E
worldwide for CEN national Members.
Contents Page
Foreword .3
Foreword
This document (CEN ISO/TS 17444-1:2012) has been prepared by Technical Committee CEN/TC 278 “Road
transport and traffic telematics", the secretariat of which is held by NEN, in collaboration with Technical
Committee ISO/TC 204 "Intelligent transport systems".
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following
countries are bound to announce this Technical Specification: Austria, Belgium, Bulgaria, Croatia, Cyprus,
Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany,
Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom.
TECHNICAL ISO/TS
SPECIFICATION 17444-1
First edition
2012-10-01
Electronic fee collection — Charging
performance —
Part 1:
Metrics
Perception du télépéage — Performance d’imputation —
Partie 1: Métrique
Reference number
ISO/TS 17444-1:2012(E)
©
ISO 2012
ISO/TS 17444-1:2012(E)
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or ISO’s
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ii © ISO 2012 – All rights reserved
ISO/TS 17444-1:2012(E)
Contents Page
Foreword .iv
Introduction . v
1 Scope . 1
2 Normative references . 2
3 Terms and definitions . 3
4 Abbreviated terms . 7
5 Definition of charging performance metrics . 7
5.1 General . 7
5.2 Metric Identification . 11
5.3 End-to-End metrics . 11
5.4 User Account Metrics .12
5.5 Payment Claim Metrics .13
5.6 Billing Details Metrics .13
5.7 Toll Declaration Metrics .15
5.8 Charge Report Metrics .18
Annex A (informative) Defining Performance Requirements .21
Bibliography .24
ISO/TS 17444-1:2012(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies
(ISO member bodies). The work of preparing International Standards is normally carried out through ISO
technical committees. Each member body interested in a subject for which a technical committee has been
established has the right to be represented on that committee. International organizations, governmental and
non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International
Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of technical committees is to prepare International Standards. Draft International Standards
adopted by the technical committees are circulated to the member bodies for voting. Publication as an
International Standard requires approval by at least 75 % of the member bodies casting a vote.
In other circumstances, particularly when there is an urgent market requirement for such documents, a technical
committee may decide to publish other types of document:
— an ISO Publicly Available Specification (ISO/PAS) represents an agreement between technical experts in
an ISO working group and is accepted for publication if it is approved by more than 50 % of the members
of the parent committee casting a vote;
— an ISO Technical Specification (ISO/TS) represents an agreement between the members of a technical
committee and is accepted for publication if it is approved by 2/3 of the members of the committee
casting a vote.
An ISO/PAS or ISO/TS is reviewed after three years in order to decide whether it will be confirmed for a further
three years, revised to become an International Standard, or withdrawn. If the ISO/PAS or ISO/TS is confirmed,
it is reviewed again after a further three years, at which time it must either be transformed into an International
Standard or be withdrawn.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. ISO shall not be held responsible for identifying any or all such patent rights.
ISO/TS 17444-1 was prepared by Technical Committee ISO/TC 204, Intelligent transport systems, and by
Technical Committee CEN/TC 278, Road transport and traffic telematics in collaboration.
ISO 17444 consists of the following parts, under the general title Electronic fee collection — Charging performance:
— Part 1: Metrics [Technical Specification]
1)
— Part 2: Examination framework
1) To be published.
iv © ISO 2012 – All rights reserved
ISO/TS 17444-1:2012(E)
Introduction
Electronic Tolling systems are complex distributed systems involving critical technology such as dedicated
short-range communication (DSRC) and global navigation satellite systems (GNSS) both subject to a certain
random behaviour that may affect the computation of the charges. Thus, in order to protect the interests of the
different involved stakeholders, in particular Service Users and Toll Chargers, it is essential to define metrics
that measure the performance of the system as far as computation of charges is concerned and ensure that
the potential resulting errors in terms of size and probability are acceptable. These metrics will be an essential
tool when establishing requirements for the systems and also for examination of the system capabilities both
during acceptance and during the operational life of the system.
In addition, in order to ensure the interoperability of different systems it will be necessary to agree on common
metrics to be used and on the actual values that define the required acceptable performances, although this is
not covered in this part of ISO/TS 17444.
Toll schemes take on various forms as identified in ISO/TS 17575 (all parts) and ISO 14906. In order to create
a uniform performance metric specification, toll schemes are grouped into two classes, based on the character
of their primary charging variable: Charging based on discrete events (charges when a vehicle crosses or
stands within a certain zone), and those based on a continuous measurement (duration or distance).
The following are examples of discrete (event-based) toll schemes.
— Single object charging: a road section, bypass, bridge, tunnel, mountain pass or even a ferry, charged per
passage; most tolled bridges belong to this category.
— Closed road charging: a fixed amount is charged for a certain combination of entry and exit on a motorway
or other closed road network; many of the motorways in Southern Europe belong to this category.
— Discrete road links charging: determined by usage of specified road links, whether or not used in their entirety.
EXAMPLE German heavy goods vehicle (HGV) charge.
— Charging for cordon crossing: triggered by passing in or out through a cordon that encircles a city
core, for example.
EXAMPLE Stockholm congestion charging.
The following are examples of continuous toll schemes.
— Charging based on direct distance measurement: defined as an amount per kilometre driven.
EXAMPLE Switzerland’s HGV charge; US basic vehicle miles travelled approach.
— Charging based on direct distance measurement in different tariff zones or road types: defined as an
amount per kilometre driven, with different tariffs applying in different zones or on different road types. This
is a widely discussed approach, also known as Time-Distance-Place charging, and is under consideration
in many European countries. The pilot programme in Oregon is an example from North America.
— Time in use charge: determined by the accumulated time a vehicle has been in operation, or, alternatively,
by the time the vehicle has been present inside a predefined zone.
In all these examples of toll schemes, tolls may additionally vary as a function of vehicle class characteristics
such as trailer presence, number of axles, taxation class, operating function, and depending on time of day or
day of week, so that, for example, tariffs are higher in rush hour and lower on the weekends.
With this degree of complexity, it is not surprising to find that the attempts to evaluate and compare technical
solutions for Service User chargin
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