CEN/TS 17148:2018
(Main)Intelligent Transport Systems - eSafety - ProForma eCall Agreement between TPSP and PARES
Intelligent Transport Systems - eSafety - ProForma eCall Agreement between TPSP and PARES
This document provides a pro-forma template "Operational Support Agreement" (OSA) for guidance of "Public Authorities responsible for Emergency Services" (PARES) and Third Party Service Providers (TPSP) of third party assisted eCalls who are considering a formal agreement to accept eCall messages from a TPSP.
While the decision as to whether or not to accept eCall from a particular TPSP, and the terms under which such calls are accepted from any particular TPSP remain firmly in the hands of the PARES and the jurisdiction under which it operates, it is considered to be advantageous to start such negotiations from a standard template. This document provides a pro-forma template which a PARES can require from any applicant TPSP, or an applicant TPSP can offer to any PARES that it approaches to request an agreement to accept their eCalls.
NOTE This pro-forma template is presented as a start point to a formal agreement between a PARES and a TPSP, not the format of the conditions of a final agreement.
CAVEAT: The template that is the subject of this deliverable is advisory, and any agreement between a TPSP and a PARES should be checked by someone legally competent in the jurisdiction that the agreement covers. This document does not claim to be a statement or interpretation of EU law or the national law of any EU Member State. This document is entirely without prejudice to the views of relevant national statutory authorities and their legal functions and powers, whether under EU law or the national law of their Member State.
Intelligente Verkehrssysteme - ESicherheit - Pro-forma-Vereinbarung zwischen Leitstellen und Drittdienstleistern
Dieses Dokument bietet eine Pro-Forma-Vorlage einer "Vereinbarung zur Betriebsunterstützung" (OSA, en: Operational Support Agreement) zur Unterstützung öffentlicher, für Notfalldienste verantwortliche Behörden (PARES) und dritter Dienstanbieter (TPSP) bezüglich von Dritten unterstützter eCalls, die eine formale Vereinbarung zur Annahme von eCall-Nachrichten von einem TPSP erwägen.
Während die Entscheidung, einen eCall von einem bestimmten TPSP anzunehmen oder nicht, sowie die Bedingungen, unter denen solche Anrufe von einem bestimmten TPSP angenommen werden, fest in den Händen der PARES und der Rechtsprechung, unter der diese arbeitet, verbleiben, wird es als vorteilhaft angesehen, derartige Verhandlungen mit einer Standardvorlage zu beginnen. Dieses Dokument bietet eine Pro-Forma-Vorlage, die eine PARES von jeglichem Bewerber-TPSP anfordern kann, oder die ein TPSP jeglicher PARES, auf die er zugeht, anbieten kann, um eine Vereinbarung zur Annahme seiner eCalls zu beantragen.
ANMERKUNG Diese Pro-Forma-Vorlage wird als Ausgangspunkt für eine formale Vereinbarung zwischen einer PARES und einem TPSP vorgelegt, sie legt kein Format der Bedingungen einer endgültigen Vereinbarung fest.
WARNUNG: Diese Vorlage, die der Gegenstand dieses Lieferinhalts ist, gilt als beratend, und jegliche Vereinbarung zwischen einem TSPS und einer PARES muss von einer juristisch kompetenten Person gegenüber der Jurisdiktion, unter der diese Vereinbarung gelten soll, geprüft werden. Dieses Dokument beansprucht nicht, eine Erklärung oder Interpretation von EU-Recht oder dem nationalen Recht irgendeines EU-Mitgliedsstaats zu sein. Dieses Dokument ist vollständig unverbindlich gegenüber den Ansichten maßgeblicher nationaler gesetzlicher Instanzen und deren rechtlichen Funktionen und Befugnissen, ob unter dem Recht der EU oder dem nationalen Recht ihrer Mitgliedsstaaten.
Systèmes de transport intelligent - ESafety - Accord type entre fournisseur de service eCall et centres de secours d'urgence
Inteligentni transportni sistemi - e-Varnost - Proforma sporazum med nadzornimi centri in tretjimi ponudniki storitev
Ta dokument podaja proformno predlogo »Sporazum o operativni pomoči« (OSA) za usmerjanje »odgovornih javnih organov za intervencijske storitve« (PARES) in tretjimi ponudnikov storitev (TPSP), ki razmišljajo o uradnem sporazumu, da bi zagotavljali podporo pri sprejemanju e-klicnih sporočil tretjih ponudnikov storitev.
Čeprav je odločitev o tem, ali naj določen tretji ponudnik storitev sprejema e-klice, in pogoji, v katerih določen tretji ponudnik sprejema tovrstne klice, povsem v domeni in pristojnosti odgovornega javnega organa za intervencijske storitve, se začetek takšnih pogajanj, ki izhajajo iz standardne predloge, obravnava kot ugoden. Ta dokument podaja proformno predlogo, ki jo lahko odgovorni javni organi za intervencijske storitve zahtevajo od katerega koli kandidata za tretjega ponudnika storitev ali pa jo lahko kandidat za drugega ponudnika storitev ponudi kateremu koli odgovornemu javnemu organu za intervencijske storitve, na katerega se kandidat obrne s prošnjo za sporazum o sprejemanju e-klicev.
OPOMBA: Ta proformna predloga je predstavljena kot izhodišče za uradni sporazum med odgovornimi javnimi organi za intervencijske storitve in tretjimi ponudniki storitev, ne pa kot oblika pogojev v končni pogodbi.
UGOVOR: Predloga, na katero se nanaša ta dokument, je svetovalne narave, zato naj kakršen koli sporazum med odgovornim javnim organom za intervencijske storitve in tretjim ponudnikom storitev preveri pravno pristojna oseba za področje, ki se nanaša na sporazum. Ta dokument ne pomeni izjave ali razlage prava Unije ali nacionalnega prava katere izmed držav članic EU. Ta dokument v ničemer ne posega v stališča ustreznih nacionalnih zakonodajnih organov in njihovih pravnih funkcij in zakonskih pooblastil, niti po pravu Unije niti po nacionalnem pravu države članice.
General Information
Standards Content (Sample)
SLOVENSKI STANDARD
01-april-2018
Inteligentni transportni sistemi - e-Varnost - Proforma sporazum med nadzornimi
centri in tretjimi ponudniki storitev
Intelligent Transport Systems - eSafety - ProForma eCall Agreement between TPSP and
ERO
Intelligente Verkehrssysteme - ESicherheit - Pro-forma Abkommen zwischen Leitstellen
und dritter Dienstanbieter
Systèmes de transport intelligent - ESafety - Accord type entre fournisseur de service
eCall et centres de secours d'urgence
Ta slovenski standard je istoveten z: CEN/TS 17148:2018
ICS:
35.240.60 Uporabniške rešitve IT v IT applications in transport
prometu
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
CEN/TS 17148
TECHNICAL SPECIFICATION
SPÉCIFICATION TECHNIQUE
January 2018
TECHNISCHE SPEZIFIKATION
ICS 35.240.60
English Version
Intelligent Transport Systems - eSafety - ProForma eCall
Agreement between TPSP and ERO
Systèmes de transport intelligent - ESafety - Accord Intelligente Verkehrssysteme - ESicherheit - Pro-forma
type entre fournisseur de service eCall et centres de Abkommen zwischen Leitstellen und dritter
secours d'urgence Dienstanbieter
This Technical Specification (CEN/TS) was approved by CEN on 27 November 2017 for provisional application.
The period of validity of this CEN/TS is limited initially to three years. After two years the members of CEN will be requested to
submit their comments, particularly on the question whether the CEN/TS can be converted into a European Standard.
CEN members are required to announce the existence of this CEN/TS in the same way as for an EN and to make the CEN/TS
available promptly at national level in an appropriate form. It is permissible to keep conflicting national standards in force (in
parallel to the CEN/TS) until the final decision about the possible conversion of the CEN/TS into an EN is reached.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2018 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN/TS 17148:2018 E
worldwide for CEN national Members.
Contents Page
European foreword . 3
Introduction . 4
1 Scope . 5
2 Normative references . 5
3 Terms and definitions . 5
4 Symbols and abbreviations . 10
5 Overview - eCall background . 11
6 PARES: TPSP Arrangements . 13
6.1 Need for Agreement between PARES and TPSP . 13
6.2 Who should sign the Agreement . 13
6.3 Contact and boundaries data . 13
7 Requirements . 14
7.1 General context . 14
7.2 Pro-Forma Template for Operational Support Agreement between an PARES and an
eCall TPSP . 14
(informative) Pro-Forma Template for Operational Support Agreement between a
Public Authority responsible for Emergency Services” (PARES) and an eCall Third
Party Service Provider Organization . 15
Bibliography . 23
European foreword
This document (CEN/TS 17148:2018) has been prepared by Technical Committee CEN/TC 278
“Intelligent transport systems”, the secretariat of which is held by NEN.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
According to the CEN-CENELEC Internal Regulations, the national standards organisations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France,
Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands,
Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
the United Kingdom.
Introduction
An eCall is an emergency call generated either automatically via activation of in-vehicle sensors or manually by the
vehicle occupants; when activated, it provides notification and relevant location information to the most
appropriate 'public safety answering points (PSAP)’, by means of ‘mobile wireless communications networks’,
carries a defined standardized ’minimum set of data’, notifying that there has been an incident that requires
response from the emergency services and establishes a voice channel between the occupants of the vehicle and the
‘most appropriate PSAP'.
There are two variants of eCalls:
a) 112-eCalls;
b) Third Party Service supported eCalls (TPS eCalls).
112-eCalls progress automatically from the vehicle to the “Public Safety Answering Point” (PSAP).
Third Party Service Provider (TPS) involve the services and support of a “Third Party Assistance Provider” (TPSP)
who may filter out false calls, determine if an emergency call requires the emergency services or other services
(such as breakdown assistance), and may provide additional information requested by the owner of the vehicle to
be passed to emergency services in the event of an emergency Call, or where the vehicle does not have the capability
to send the full set of MSD data, may add data and consolidate the MSD before forwarding it to the PSAP.
TPS assisted eCalls are therefore more complex to manage and require an agreement between each TPSP and each
“Public Authority responsible for Emergency Services” (PARES). Up till the development of this document there has
been no ‘standard’ agreement, nor guidance, and it is left to the TPSP to work out what information it provides to
the PARES when requesting an agreement, and to the PARES to work out what information it needs from the TPSP.
While the decision as to whether or not to accept an eCall from a particular TPSP, and the terms under which such
calls are accepted from any particular TPSP remain firmly in the hands of the PARES and the jurisdiction under
which it operates, it is considered to be advantageous to start such negotiations from a standard template. This
document provides a pro-forma template which a PARES can require from any applicant TPSP, or an applicant TPSP
can offer to any PARES that it approaches to request an agreement to accept their eCalls.
1 Scope
This document provides a pro-forma template “Operational Support Agreement” (OSA) for guidance of “Public
Authorities responsible for Emergency Services” (PARES) and Third Party Service Providers (TPSP) of third party
assisted eCalls who are considering a formal agreement to accept eCall messages from a TPSP.
While the decision as to whether or not to accept eCall from a particular TPSP, and the terms under which such calls
are accepted from any particular TPSP remain firmly in the hands of the PARES and the jurisdiction under which it
operates, it is considered to be advantageous to start such negotiations from a standard template. This document
provides a pro-forma template which a PARES can require from any applicant TPSP, or an applicant TPSP can offer
to any PARES that it approaches to request an agreement to accept their eCalls.
NOTE This pro-forma template is presented as a start point to a formal agreement between a PARES and a
TPSP, not the format of the conditions of a final agreement.
CAVEAT: The template that is the subject of this deliverable is advisory, and any agreement between a TPSP and a
PARES should be checked by someone legally competent in the jurisdiction that the agreement covers. This
document does not claim to be a statement or interpretation of EU law or the national law of any EU Member State.
This document is entirely without prejudice to the views of relevant national statutory authorities and their legal
functions and powers, whether under EU law or the national law of their Member State.
2 Normative references
The following documents, in whole or in part, are normatively referenced in this document and are indispensable
for its application. For dated references, only the edition cited applies. For undated references, the latest edition of
the referenced document (including any amendments) applies.
EN 15722:2015, Intelligent transport systems — ESafety — ECall minimum set of data
EN 16062:2015, Intelligent transport systems — ESafety — eCall high level application requirements
(HLAP) using GSM/UMTS circuit switched networks
EN 16072:2015, Intelligent transport systems — ESafety — Pan-European eCall operating requirements
EN 16102:2011, Intelligent transport systems — eCall — Operating requirements for third party support
EN 16454:2015, Intelligent transport systems — ESafety — ECall end to end conformance testing
ETSI/TS 122 003, Digital cellular telecommunications system (Phase 2+); Universal Mobile
Telecommunications System (UMTS); LTE; Circuit Teleservices supported by a Public Land Mobile Network
(PLMN) (3GPP TS 22.003 version 8.0.0 Release 8)
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
3.1
single European emergency call number
3.2
112-eCall
‘eCall’ provided by a ‘Teleservice 12’ mobile communication network, as defined in EN 16072 Intelligent
transport systems — eSafety — Pan European eCall operating requirements
3.3
agent of the PARES
officially designated PARES service provider such as a PSAP, emergency rescue organisation, emergency
service such as police, ambulance, paramedics, fire brigade, etc. as notified by the PARES to the TPSP
3.4
call line identifiers (CLI)
calling line identification (CLID), calling number delivery (CND), calling number identification (CNID) or
calling line identification presentation (CLIP), is a telephone service, available in analogue and digital
phone systems and most voice over Internet Protocol (VoIP) applications, that transmits a caller's
number to the called party's telephone equipment during the ringing signal, or when the call is being set
up but before the call is answered (A modem can pass CLID information to a computer for purposes of
call logging) or blocking,
3.5
client
party with whom a TPSP has a valid contact for the provision of eCall TPS services for an equipped vehicle
3.6
data
representations of static or dynamic objects in a formalized manner suitable for communication,
interpretation, or processing by humans or by machines
3.7
data dictionary
organized and constructed (electronic data base) compilation of descriptions of data concepts that
provides a consistent means for documenting, storing and retrieving the syntactical form (i.e.
representational form) and the meaning and connotation of ‘eCall’ ‘data concept’
Note 1 to entry: A data registry provides definition of the metadata concept, it does not store the values of
individual instances. For example a data registry with a data concept 'registration plate identification of a vehicle'
defines how the identification numbers/letters are represented. It does not contain a list of particular licence plates.
3.8
data element
single unit of information of interest (such as a fact, proposition, observation, etc.) about some (entity)
class of interest (e.g., a person, place, process, property, concept, association, state, event) considered to
be indivisible in a particular context
3.9
data registry
registration process to store data definitions, characterized in a consistent manner, as determined
according to the provisions of an international standard, in a data dictionary
Note 1 to entry: Neither a data registry nor a data dictionary provides a database of specific values of instances
of the use of the registry/dictionary in an implementation.
3.10
E112
emergency commu
...
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