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CEN/TR 17802:2022

(Main)

e-Competence performance indicators and common metrics

e-Competence performance indicators and common metrics

The aim of this document is to enable unbiased and consistent use of indicators and measurements to enable verification of an individual’s competence to the EN 16234-1 (e-CF) to facilitate its consistent application.
The document addresses the assessment of competence as articulated within the EN 16234-1 (e-CF), regardless of where, when and how the competence was attained or developed.
The aim is to provide guidance on the use of indicators and measurements to support the assessment and/or verification of an IT professional’s competence.
Guidance is confined to possible indicators and how they can be applied to achieve consistency and transparency for the verification of an e-CF competence at a specific level (1-5).
This document guides readers through objective assessment of e-CF competence to avoid possible influence from personal feelings, interpretations or prejudice.
Finally, this document aims to offer, at least, examples of indicators and metrics for each of the e-competences listed in EN 16234-1 (e-CF).

Leistungsindikatoren für E-Kompetenz und gemeinsame Metriken

e-Compétences : indicateurs de performance et métriques communes

Kazalniki učinkovitosti e-usposobljenosti in skupne meritve

Namen tega dokumenta je omogočiti nepristransko in dosledno uporabo kazalnikov ter meritev za preverjanje posameznikove usposobljenosti v skladu s standardom EN 16234-1 (e-CF).
Dokument obravnava oceno usposobljenosti, kot je opredeljena v standardu EN 16234-1 (e-CF), pri čemer ni pomembno kje, kdaj in kako je bila usposobljenost dosežena ali razvita.
Cilj je zagotoviti smernice za uporabo kazalnikov in meritev za podporo ocenjevanju in/ali preverjanju usposobljenosti strokovnjaka IT.
Smernice so omejene na možne kazalnike in načine, kako jih je mogoče uporabiti za dosledno in pregledno preverjanje usposobljenosti e-CF na določeni ravni (1–5).
Ta dokument vodi bralce skozi objektivno oceno usposobljenosti e-CF, da bi se izognili možnemu vplivu osebnih nazorov, interpretacij ali predsodkov.
Cilj tega dokumenta je med drugim ponuditi vsaj primere kazalnikov in meritev za vsako od e-usposobljenosti, ki so navedene v standardu EN 16234-1 (e-CF).

General Information

Status
Published
Publication Date
12-Apr-2022
ICS
35.020 - Information technology (IT) in general
Technical Committee
CEN/TC 428 - Project Committee - Professions for Information and Communication Technology (ICT)
Drafting Committee
CEN/TC 428/WG 3 - Education and Training
Current Stage
6060 - Definitive text made available (DAV) - Publishing
Start Date
13-Apr-2022
Due Date
20-Sep-2021
Completion Date
13-Apr-2022
Ref Project
SIST-TP CEN/TR 17802:2022 - e-Competence performance indicators and common metrics

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SLOVENSKI STANDARD
SIST-TP CEN/TR 17802:2022
01-junij-2022
Kazalniki učinkovitosti e-usposobljenosti in skupne meritve
e-Competence performance indicators and common metrics
Leistungsindikatoren für E-Kompetenz und gemeinsame Metriken
e-Compétences : indicateurs de performance et métriques communes
Ta slovenski standard je istoveten z: CEN/TR 17802:2022
ICS:
35.020 Informacijska tehnika in Information technology (IT) in
tehnologija na splošno general
SIST-TP CEN/TR 17802:2022 en,fr,de
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST-TP CEN/TR 17802:2022

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SIST-TP CEN/TR 17802:2022


CEN/TR 17802
TECHNICAL REPORT

RAPPORT TECHNIQUE

April 2022
TECHNISCHER BERICHT
ICS 35.020
English Version

e-Competence performance indicators and common
metrics
e-Compétences : indicateurs de performance et Leistungsindikatoren für E-Kompetenz und
métriques communes gemeinsame Metriken


This Technical Report was approved by CEN on 27 March 2022. It has been drawn up by the Technical Committee CEN/TC 428.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.





EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2022 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN/TR 17802:2022 E
worldwide for CEN national Members.

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SIST-TP CEN/TR 17802:2022
CEN/TR 17802:2022 (E)
Contents Page
European foreword . 3
Introduction . 4
1 Scope . 6
2 Normative references . 6
3 Terms and definitions . 6
4 Using EN 16234-1 for recognition and validation of e-Competences . 7
4.1 e-Competences from EN 16234-1 (e-CF): abilities of ICT professionals . 7
4.2 Recognition and validation of e-Competences . 8
5 Assessment of e-Competences in different contexts . 11
5.1 Context assessment: general considerations . 11
5.2 Customization of EN 16234-1 (e-CF) . 12
5.3 Typical use cases for validation and recognition of e-Competences . 13
6 Guidelines for development and application of indicators and metrics . 16
6.1 The process for deciding if a person is proficient in an e-Competence at a certain level . 16
6.2 How to derive indicators and metrics from EN 16234-1 (e-CF) . 17
6.3 Adapting recognition and validation mechanisms to use cases . 29
6.4 Application of the assessment process to a candidate . 30
Annex A (informative) The EN 16234-1 (e-CF) adoption Maturity Model . 35
Annex B (informative) Methods for recognition and validation of e-Competences . 39
Annex C (informative) Examples of Indicators . 42
Bibliography . 65

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