EN 14873-2:2005

Furniture removal activities - Storage of furniture and personal effects for private individuals - Part 2: Provision of the service

This European Standard specifies service activities designed to ensure a customer oriented service for the storage of furniture and personal effects for private individuals. Part 1 specifies minimum requirements for the provision of storage facilities, and is applicable to all forms of such storage, whatever the means of containment employed.

Umzugsdienste - Lagerung von Möbeln und persönlichen Gegenständen für Privatpersonen - Teil 2: Bereitstellung der Dienstleistung

Activités de déménagement - Entreposage des meubles et objets mobiliers de particuliers - Partie 2: Mise en oeuvre du service

Le présent projet de Norme européenne spécifie les prestations mises en oeuvre pour garantir un service orienté vers le client en matière d'entreposage de meubles et objets mobiliers de particuliers. La Partie 1 spécifie les exigences minimales relatives au service d'entreposage et s'applique à toutes les formes d'entreposage, quels que soient les moyens de conditionnement utilisés.

Selitvene storitve – Skladiščenje pohištva in osebnih predmetov – 2. del: Navodila za ureditev podjetja s selitveno storitvijo

General Information

• Status: Published
• Publication Date: 07-Jun-2005
• Withdrawal Date: 30-Dec-2005
• ICS: 03.080.30 - Services for consumers
• Technical Committee: CEN/TC 320 - Transport - Logistics and services
• Drafting Committee: CEN/TC 320/WG 4 - Furniture Removal Activities
• Current Stage: 9093 - Decision to confirm - Review Enquiry
• Completion Date: 26-Jan-2022
• Ref Project: SIST EN 14873-2:2005 - Furniture removal activities - Storage of furniture and personal effects for private individuals - Part 2: Provision of the service

Standards Content (Sample)

SLOVENSKI STANDARD
SIST EN 14873-2:2005
01-november-2005
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]DXUHGLWHYSRGMHWMDVVHOLWYHQRVWRULWYLMR
Furniture removal activities - Storage of furniture and personal effects for private
individuals - Part 2: Provision of the service
Umzugsdienste - Lagerung von Möbeln und persönlichen Gegenständen für
Privatpersonen - Teil 2: Bereitstellung der Dienstleistung
Activités de déménagement - Entreposage des meubles et objets mobiliers de
particuliers - Partie 2: Mise en oeuvre du service
Ta slovenski standard je istoveten z: EN 14873-2:2005
ICS:
03.080.30 Storitve za potrošnike Services for consumers
SIST EN 14873-2:2005 en
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST EN 14873-2:2005

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SIST EN 14873-2:2005
EUROPEAN STANDARD
EN 14873-2
NORME EUROPÉENNE
EUROPÄISCHE NORM
June 2005
ICS 03.080.30
English version
Furniture removal activities - Storage of furniture and personal
effects for private individuals - Part 2: Provision of the service
Activités de déménagement - Entreposage des meubles et Umzugsdienste - Lagerung von Möbeln und persönlichen
objets mobiliers de particuliers - Partie 2 : Mise en oeuvre Gegenständen für Privatpersonen - Teil 2: Bereitstellung
du service der Dienstleistung
This European Standard was approved by CEN on 4 May 2005.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national
standards may be obtained on application to the Central Secretariat or to any CEN member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CEN member into its own language and notified to the Central Secretariat has the same status as the official
versions.
CEN members are the national standards bodies of Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,
Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia,
Slovenia, Spain, Sweden, Switzerland and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: rue de Stassart, 36  B-1050 Brussels
© 2005 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN 14873-2:2005: E
worldwide for CEN national Members.

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SIST EN 14873-2:2005
EN 14873-2:2005 (E)
Contents page
Foreword. 4
Introduction . 5
1 Scope. 6
2 Normative references. 6
3 Delivery of a customer oriented service.6
3.1 General . 6

3.2 Information prior to commencement of service. 6
3.2.1 Preliminary information . 6
3.2.2 Further information . 7
3.2.3 Elements of the agreement. 7
3.2.4 Human resources . 8
3.2.5 Technical skills. 8
3.3 Receipt and release of stored Items (minimum provision) . 8
3.3.1 Action at receipt of items for storage (does not apply to self storage). 8
3.3.2
...