Security and resilience — Community resilience — Principles, framework and guidelines on urban resilience

This document provides principles, framework and guidelines on how to enhance urban resilience to protect communities, people and organizations and improve residents' quality of life. It describes: a) how to build capacity to better manage change and disruptive events, minimizing the impacts on the residents, including the most disadvantaged and vulnerable persons; b) the benefits of urban resilience; c) how to organize, assess, plan, implement and continually improve urban resilience. This document is applicable to all urban contexts, governance structures and stakeholders for all identified levels of risk. It is intended to be used by all organizations that have accountability for resilience of services in urban communities.

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General Information

Status
Published
Publication Date
08-Dec-2024
Current Stage
6060 - International Standard published
Start Date
09-Dec-2024
Due Date
09-Dec-2024
Completion Date
09-Dec-2024
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ISO 22371:2024 - Security and resilience — Community resilience — Principles, framework and guidelines on urban resilience Released:12/9/2024
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International
Standard
ISO 22371
First edition
Security and resilience —
2024-12
Community resilience — Principles,
framework and guidelines on urban
resilience
Reference number
© ISO 2024
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Principles for urban resilience . 3
5 Framework for delivering urban resilience . 4
6 Organize and define . 5
6.1 Governance, leadership and commitment .5
6.1.1 General .5
6.1.2 L eadership.5
6.1.3 Commitment .6
6.1.4 Urban resilience policy .6
6.1.5 Governance structure .6
6.2 Vision, objectives and benefits of the urban resilience strategy .8
6.2.1 Vision and objectives .8
6.2.2 Articulating benefits .9
6.3 Communication and engagement .10
6.3.1 General .10
6.3.2 Identification, mapping and analysis of stakeholders .10
6.3.3 Communication and outreach .11
6.3.4 Strategies for effective community engagement . 12
6.4 Allocation of resources. 12
6.5 Data collection, assessment and sharing . 13
7 A ssess and prioritize .13
7.1 General . 13
7.2 System value and benefits .14
7.3 System definition and understanding .14
7.3.1 System mapping .14
7.3.2 Interdependencies and critical components . 15
7.4 Risk identification and assessment .16
7.5 System baseline urban resilience assessment .17
7.5.1 System risk .17
7.5.2 System capacity .18
7.5.3 Gap analysis .18
7.6 Scenario planning and urban resilience testing .18
7.7 Identify and prioritize urban resilience needs .18
8 Strategy development . 19
8.1 General .19
8.2 Risk appetite and treatment .19
8.3 Development of urban resilience initiatives .19
8.3.1 General .19
8.3.2 Adaptation pathways . 22
8.4 Prioritization of urban resilience initiatives . 23
8.4.1 Benefits analysis . 23
8.4.2 Stakeholder engagement . 23
8.5 Insurance and risk transfer . 23
9 Implementation . .24
9.1 General .24
9.2 Portfolio and project management structure .24
9.3 Programme and project delivery .24

iii
9.3.1 Ownership .24
9.3.2 Development . 25
9.3.3 Schedule . 25
9.3.4 Budget . 25
9.3.5 Partners . 25
9.3.6 Procurement . 26
9.4 Financing urban resilience . 26
9.4.1 General . 26
9.4.2 Business case for investment . 26
10 C ont i nu a l i mpr ovement . .27
10.1 Overview .27
10.2 Monitoring .27
10.2.1 General .27
10.2.2 Enhance situational awareness through real-time data collection .27
10.2.3 Monitor progress of the urban resilience strategy .27
10.2.4 Horizon scanning . 28
10.2.5 Reporting and auditing . 28
10.3 Identifying further actions and implementing improvements . . 28
10.4 Learn, innovate and transform . 29
10.5 Re-measuring.
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