ISO/IEC 30122-1:2016

Information technology — User interfaces — Voice commands — Part 1: Framework and general guidance

ISO/IEC 30122-1:2016 defines a framework and general guidance for essential voice commands. It provides a limited number of commands which could be memorized to facilitate the use of the information/communication technology (ICT) devices including computers, personal digital assistants (PDAs), tablets, mobile devices, car navigation systems and business machines. It does not include the natural sentence recognition by using natural language processing technology.

Technologies de l'information — Interfaces utilisateur — Commande vocale — Partie 1: Cadre et conseils généraux

ISO/IEC 30122-1:2016 définit un cadre et donne des préconisations générales concernant les commandes vocales essentielles. ISO/IEC 30122-1:2016 fournit un nombre limité de commandes qui peuvent être mémorisées pour faciliter l'utilisation des dispositifs des technologies de l'information et de la communication (TIC), notamment ordinateurs, assistants numériques personnels (PDA), tablettes, dispositifs mobiles, systèmes de navigation pour automobiles et machines de bureau. ISO/IEC 30122-1:2016 n'inclut pas la reconnaissance des phrases en langage naturel par l'utilisation d'une technologie de traitement du langage naturel.

General Information

• Status: Published
• Publication Date: 28-Jul-2016
• ICS: 35.240.20 - IT applications in office work
• Technical Committee: ISO/IEC JTC 1/SC 35 - User interfaces
• Drafting Committee: ISO/IEC JTC 1/SC 35 - User interfaces
• Current Stage: 9060 - Close of review
• Start Date: 04-Mar-2027

Standards Content (Sample)

INTERNATIONAL ISO/IEC
STANDARD 30122-1
First edition
2016-08-01
Information technology — User
interfaces — Voice commands —
Part 1:
Framework and general guidance
Technologies de l’information — Interfaces utilisateur — Commande
vocale —
Partie 1: Cadre et conseils généraux
Reference number
ISO/IEC 30122-1:2016(E)
©
ISO/IEC 2016

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ISO/IEC 30122-1:2016(E)

COPYRIGHT PROTECTED DOCUMENT
© ISO/IEC 2016, Published in Switzerland
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form
or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior
written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of
the requester.
ISO copyright office
Ch. de Blandonnet 8 • CP 401
CH-1214 Vernier, Geneva, Switzerland
Tel. [phone]
Fax [phone]
[e-mail]
www.iso.org
ii © ISO/IEC 2016 – All rights reserved

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ISO/IEC 30122-1:2016(E)

Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Conformance . 1
3 Normative references . 1
4 Terms and definitions . 1
5 Requirements and recommendations. 2
5.1 Overview . 2
5.1.1 General. 2
5.1.2 Attributes . 2
5.1.3 Start and end signals of voice command . 4
5.1.4 Uniqueness. 4
5.1.5 Feedback of acceptance . 4
5.2 Database of voice commands . 5
5.2.1 Registration of voice commands . 5
5.2.2 Language of voice commands to be registered in database . 5
5.2.3 Contents of database . 5
5.2.4 Management of database . 6
Bibliography . 7
© ISO/IEC 2016 – All rights reserved iii

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ISO/IEC 30122-1:2016(E)

Foreword
ISO (the International Organization for Standardization) and IEC (the International Electrotechnical
Commission) form the specialized system for worldwide standardization. National bodies that are
members of ISO or IEC participate in the development of International Standards through technical
committees established by the respective organization to deal with particular fields of technical
activity. ISO and IEC technical committees collaborate in fields of mutual interest. Other international
organizations, governmental and non-governmental, in liaison with ISO and IEC, also take part in the
work. In the field of information technology, ISO and IEC have established a joint technical committee,
ISO/IEC JTC 1.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for
the different types of document should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject
of patent rights. ISO and IEC shall not be held responsible for identifying any or all such patent
rights. Details of any patent rights identified during the development of the document will be in the
Introduction and/or on the ISO list of patent declarations received (see www.iso.org/patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation on the meaning of ISO specific terms and expressions related to conformity assessment,
as well as information about ISO’s adherence to the World Trade Organization (WTO) principles in the
Technical Barriers to Trade (TBT) see the following URL: www.iso.org/iso/foreword.html.
The committee responsible for this document is ISO/IEC JTC 1, Information technology, Subcommittee
SC 35, User interfaces.
ISO/IEC 30122 consists of the following parts, under the general title Information technology — User
interfaces — Voice commands:
— Part 1: Framework and general guidance
— Part 2: Constructing and testing
— Part 3: Translation and localization
— Part 4: Management of voice command registration
iv © ISO/IEC 2016 – All rights reserved

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ISO/IEC 30122-1:2016(E)

Introduction
Voice command is used for controlling ICT devices with the voice and in the language of the user. This
technology is based on speech recognition, with some consideration for language tolerance (different
accents or speech impairment while using a given language). It is also beneficial to people who are
operating the ICT device when/where they cannot use hands or fingers to operate it.
This document defines the principal standardized voice commands that will be commonly used in
various ICT devices.
© ISO/IEC 2016 – All rights reserved v

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INTERNATIONAL STANDARD ISO/IEC 30122-1:2016(E)
Information technology — User interfaces — Voice
commands —
Part 1:
Framework and general guidance
1 Scope
This part of ISO/IEC 30122 defines a framework and general guidance for essential voice commands.
This part of ISO/IEC 30122 provides a limited number of commands which could be memorized to
facilitate the use of the information/communication technology (ICT) devices including computers,
personal digital assistants (PDAs), tablets, mobile devices, car navigation systems and business
machines.
This part of ISO/IEC 30122 does not include the natural sentence recognition by using natural language
processing technology.
2 Conformance
A voice command is conformant to ISO/IEC 30122-1 if it meets all requirements of Clause 5.
3 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies. For
undated references, the latest edition of the referenced document (including any amendments) applies.
ISO 639-2, Codes for the representation of names of languages — Part 2: Alpha-3 code
ISO 639-3, Codes for the representation of names of languages — Part 3: Alpha-3 code for comprehensive
coverage of languages
ISO/IEC 30122-2, Information technology — User interfaces — Voice commands — Part 2:
Constructing and testing
ISO/IEC 30122-3, Information technology — User interfaces — Voice commands — Part 3: Translation
and localization
ISO/IEC 30122-4, Information technology — User interfaces — Voice commands — Part 4: Management
of voice command registration
4 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
ISO and IEC maintain terminological databases for use in standardization at the following addresses:
— IEC Electropedia: available at http://www.electropedia.org/
— ISO Online browsing platform: available at http://www.iso.org/obp
© ISO/IEC 2016 – All rights reserved 1

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ISO/IEC 30122-1:2016(E)

4.1
voice command
spoken instruction to control ICT system
5 Requirements and recommendations
5.1 Overview
5.1.1 General
ISO/IEC 30122 consists of four parts.
ISO/IEC 30122-1 provides a framework and general guidance for essential voice commands. Basic and
common requirements and recommendations for voice commands are provided.
ISO/IEC 30122-2 provides the technical criteria and test methods for voice commands and a speech
recognition system. A voice command is the instruction spoken by the user to control an ICT device.
The ICT device recognizes and identifies the spoken instruction using speech recogniti
...

DRAFT INTERNATIONAL STANDARD
ISO/IEC DIS 30122-1
ISO/IEC JTC 1/SC 35 Secretariat: AFNOR
Voting begins on: Voting terminates on:
2014-04-13 2014-07-13
Information technology — User interfaces — Voice
commands —
Part 1:
Framework and general guidance
Technologies de l’information — Interfaces utilisateur — Commande vocale —
Partie 1: Cadre et conseils généraux
ICS: 35.240.20
THIS DOCUMENT IS A DRAFT CIRCULATED
FOR COMMENT AND APPROVAL. IT IS
THEREFORE SUBJECT TO CHANGE AND MAY
NOT BE REFERRED TO AS AN INTERNATIONAL
STANDARD UNTIL PUBLISHED AS SUCH.
IN ADDITION TO THEIR EVALUATION AS
BEING ACCEPTABLE FOR INDUSTRIAL,
TECHNOLOGICAL, COMMERCIAL AND
USER PURPOSES, DRAFT INTERNATIONAL
STANDARDS MAY ON OCCASION HAVE TO
BE CONSIDERED IN THE LIGHT OF THEIR
POTENTIAL TO BECOME STANDARDS TO
WHICH REFERENCE MAY BE MADE IN
Reference number
NATIONAL REGULATIONS.
ISO/IEC DIS 30122-1:2014(E)
RECIPIENTS OF THIS DRAFT ARE INVITED
TO SUBMIT, WITH THEIR COMMENTS,
NOTIFICATION OF ANY RELEVANT PATENT
RIGHTS OF WHICH THEY ARE AWARE AND TO
©
PROVIDE SUPPORTING DOCUMENTATION. ISO/IEC 2014

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ISO/IEC DIS 30122-1:2014(E)

Copyright notice
This ISO document is a Draft International Standard and is copyright-protected by ISO. Except as
permitted under the applicable laws of the user’s country, neither this ISO draft nor any extract
from it may be reproduced, stored in a retrieval system or transmitted in any form or by any means,
electronic, photocopying, recording or otherwise, without prior written permission being secured.
Requests for permission to reproduce should be addressed to either ISO at the address below or ISO’s
member body in the country of the requester.
ISO copyright office
Case postale 56 • CH-1211 Geneva 20
Tel. + 41 22 749 01 11
Fax + 41 22 749 09 47
E-mail [e-mail]
Web www.iso.org
Reproduction may be subject to royalty payments or a licensing agreement.
Violators may be prosecuted.
ii © ISO 2014 – All rights reserved

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ISO/IEC 30122-1
Contents Page

1 Scope . 1
2 Conformity . 1
3 Normative references . 1
4 Terms and definitions . 1
5 Requirements and recommendations . 2
5.1 Overview . 2
5.1.1 General . 2
5.1.2 Attributes . 2
5.1.3 Start and end signals of voice command . 4
5.1.4 Uniqueness . 4
5.1.5 Feedback of acceptance . 4
5.2 Database of voice commands. 4
5.2.1 Registration of voice commands . 4
5.2.2 Language of voice commands to be registered in database . 5
5.2.3 Contents of database . 5
5.2.4 Management of database . 6
Annex A Bibliography . 7

© ISO/IEC 2013 – All rights reserved iii

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ISO/IEC 30122-1
Foreword
ISO (the International Organization for Standardization) and IEC (the International Electrotechnical
Commission) form the specialized system for worldwide standardization. National bodies that are members of
ISO or IEC participate in the development of International Standards through technical committees
established by the respective organization to deal with particular fields of technical activity. ISO and IEC
technical committees collaborate in fields of mutual interest. Other international organizations, governmental
and non-governmental, in liaison with ISO and IEC, also take part in the work. In the field of information
technology, ISO and IEC have established a joint technical committee, ISO/IEC JTC 1.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of the joint technical committee is to prepare International Standards. Draft International
Standards adopted by the joint technical committee are circulated to national bodies for voting. Publication as
an International Standard requires approval by at least 75 % of the national bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. ISO and IEC shall not be held responsible for identifying any or all such patent rights.
This part of ISO/IEC 30122 was prepared by Joint Technical Committee ISO/IEC JTC 1, Information
technology, Subcommittee SC 35, User Interfaces.
ISO/IEC 30122 consists of the following parts, under the general title Information technology — User
interfaces — Voice commands:
 Part 1: Framework and general guidance
 Part 2: Procedures for constructing and testing
 Part 3: Guidance on translation and localization of voice commands
 Part 4: Management of voice command registration
iv © ISO/IEC 2013 – All rights reserved

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ISO/IEC 30122-1
Introduction
Voice command is used for controlling ICT devices with the voice and in the language of the user. This
technology is based on speech recognition, with some consideration for language tolerance (different accents
or speech impairment while using a given language). It is also beneficial to the people who are operating the
ICT device when/where they cannot use hands or fingers to operate it.
This International Standard defines the principal standardized voice commands that will be commonly used in
various ICT devices.
This part of ISO/IEC 30122 provides a framework and general guidance for essential voice commands.
© ISO/IEC 2013 – All rights reserved v

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DRAFT INTERNATIONAL STANDARD ISO/IEC 30122-1

Information technology — User interfaces ― Voice
commands — Part 1: Framework and general guidance
1 Scope
This part of ISO/IEC 30122 defines a framework and general guidance for essential voice commands.
This International Standard provides a limited number of commands which could be memorized to facilitate
the use of the information/communication technology (ICT) devices including computers, PDA’s, tablets,
mobile devices, car navigation systems, and business machines.
This International Standard does not include the natural sentence recognition by using natural language
processing technology.
2 Conformity
A voice command is conformant to ISO/IEC 30122-1 if it meets all requirements of Clause 5.
3 Normative references
The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.
ISO 639-2, Codes for the representation of names of languages -- Part 2: Alpha-3 code
ISO 639-3, Codes for the representation of names of languages -- Part 3: Alpha-3 code for comprehensive
coverage of languages
4 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
4.1
voice command
spoken instruction to control ICT system
4.2
voice operation
function that allows users to operate a computer with voice commands through a microphone (e.g. the voice
command “Switch to Mail” activates the email application) [ISO/IEC 24786:2009]
Note to entry: A voice commands usually follow an activation keyword (e.g. “Computer!”) in order to be distinguished from
other speech that is not intended as a voice command.
© ISO/IEC 2013 – All rights reserved 1

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ISO/IEC 30122-1
5 Requirements and recommendations
5.1 Overview
5.1.1 General
ISO/IEC 30122 consists of four parts.
Part 1 provides a framework and general guidance for essential voice commands. Basic and common
requirements and recommendations for voice commands are provided.
Part 2 provides the technical criterions and test methods of voice commands and its speech recognition
system. A voice command is the instruction spoken by user to control ICT device. The ICT device recognizes
and identifies the spoken instruction by speech recognition technology. Thus, in order to determine
appropriateness of a voice command, specification of the speech recognition technology that is used in ICT
device must be also taken into account as well as the acoustical property of voice command.
Part 3 provides the linguistic
...

NORME ISO/IEC
INTERNATIONALE 30122-1
Première édition
2016-08-01
Technologies de l’information —
Interfaces utilisateur — Commande
vocale —
Partie 1:
Cadre et conseils généraux
Information technology — User interfaces — Voice commands —
Part 1: Framework and general guidance
Numéro de référence
ISO/IEC 30122-1:2016(F)
©
ISO/IEC 2016

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ISO/IEC 30122-1:2016(F)

DOCUMENT PROTÉGÉ PAR COPYRIGHT
© ISO/IEC 2016, Publié en Suisse
Droits de reproduction réservés. Sauf indication contraire, aucune partie de cette publication ne peut être reproduite ni utilisée
sous quelque forme que ce soit et par aucun procédé, électronique ou mécanique, y compris la photocopie, l’affichage sur
l’internet ou sur un Intranet, sans autorisation écrite préalable. Les demandes d’autorisation peuvent être adressées à l’ISO à
l’adresse ci-après ou au comité membre de l’ISO dans le pays du demandeur.
ISO copyright office
Ch. de Blandonnet 8 • CP 401
CH-1214 Vernier, Geneva, Switzerland
Tel. [phone]
Fax [phone]
[e-mail]
www.iso.org
ii  © ISO/IEC 2016 – Tous droits réservés

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ISO/IEC 30122-1:2016(F)

Sommaire Page
Avant-propos .iv
Introduction .v
1 Domaine d’application . 1
2 Conformité . 1
3 Références normatives . 1
4 Termes et définitions . 1
5 Exigences et recommandations . 2
5.1 Aperçu général . 2
5.1.1 Généralités . 2
5.1.2 Attributs . 3
5.1.3 Signaux de début et de fin d’une commande vocale . 4
5.1.4 Unicité . 5
5.1.5 Rétroaction d’acceptation . 5
5.2 Base de données de commandes vocales . 5
5.2.1 Enregistrement des commandes vocales . 5
5.2.2 Langue des commandes vocales devant être enregistrées dans la base
de données . 5
5.2.3 Contenu de la base de données . 5
5.2.4 Gestion de la base de données . 6
Bibliographie . 7
© ISO/IEC 2016 – Tous droits réservés iii

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ISO/IEC 30122-1:2016(F)

Avant-propos
L’ISO (Organisation internationale de normalisation) et l’IEC (Commission électrotechnique
internationale) forment le système spécialisé de la normalisation mondiale. Les organismes
nationaux membres de l’ISO ou de l’IEC participent au développement de Normes internationales
par l’intermédiaire des comités techniques créés par l’organisation concernée afin de s’occuper des
domaines particuliers de l’activité technique. Les comités techniques de l’ISO et de l’IEC collaborent
dans des domaines d’intérêt commun. D’autres organisations internationales, gouvernementales et non
gouvernementales, en liaison avec l’ISO et l’IEC, participent également aux travaux. Dans le domaine
des technologies de l’information, l’ISO et l’IEC ont créé un comité technique mixte, l’ISO/IEC JTC 1.
Les procédures utilisées pour élaborer le présent document et celles destinées à sa mise à jour sont
décrites dans les Directives ISO/IEC, Partie 1. Il convient, en particulier de prendre note des différents
critères d’approbation requis pour les différents types de documents ISO. Le présent document a été
rédigé conformément aux règles de rédaction données dans les Directives ISO/IEC, Partie 2 (voir www.
iso.org/directives).
L’attention est appelée sur le fait que certains des éléments du présent document peuvent faire l’objet
de droits de propriété intellectuelle ou de droits analogues. L’ISO et l’IEC ne sauraient être tenues pour
responsables de ne pas avoir identifié de tels droits de propriété et averti de leur existence. Les détails
concernant les références aux droits de propriété intellectuelle ou autres droits analogues identifiés
lors de l’élaboration du document sont indiqués dans l’Introduction et/ou dans la liste des déclarations
de brevets reçues par l’ISO (voir www.iso.org/brevets).
Les appellations commerciales éventuellement mentionnées dans le présent document sont données
pour information, par souci de commodité, à l’intention des utilisateurs et ne sauraient constituer un
engagement.
Pour une explication de la signification des termes et expressions spécifiques de l’ISO liés à l’évaluation
de la conformité, ou pour toute information au sujet de l’adhésion de l’ISO aux principes de l’Organisation
mondiale du commerce (OMC) concernant les obstacles techniques au commerce (OTC), voir le lien
suivant : www.iso.org/iso/fr/foreword.html.
Le comité chargé de l’élaboration du présent document est l’ISO/IEC JTC 1, Technologies de l’information,
sous-comité SC 35, Interfaces utilisateur.
L’ISO/IEC 30122 comprend les parties suivantes, présentées sous le titre général Technologies de
l’information — Interfaces utilisateur — Commandes vocales:
— Partie 1: Cadre et conseils généraux
— Partie 2: Construire et soumettre à essai
— Partie 3: Traduction et localisation
— Partie 4: Gestion de l’enregistrement des commandes de voix
iv © ISO/IEC 2016 – Tous droits réservés

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ISO/IEC 30122-1:2016(F)

Introduction
Une commande vocale est utilisée pour commander des dispositifs TIC avec la voix et dans la langue
de l’utilisateur. Cette technologie est basée sur la reconnaissance de la parole, avec une certaine prise
en compte de la tolérance linguistique (différents accents ou troubles de la parole lors de l’utilisation
d’une langue donnée). Elle est également avantageuse pour les personnes qui utilisent le dispositif TIC
lorsqu’elles ne peuvent pas se servir de leurs mains ou de leurs doigts pour l’actionner.
Le présent document définit les principales commandes vocales normalisées qui seront couramment
utilisées dans différents dispositifs TIC.
© ISO/IEC 2016 – Tous droits réservés v

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NORME INTERNATIONALE ISO/IEC 30122-1:2016(F)
Technologies de l’information — Interfaces utilisateur —
Commande vocale —
Partie 1:
Cadre et conseils généraux
1 Domaine d’application
La présente partie de l’ISO/IEC 30122 définit un cadre et donne des préconisations générales concernant
les commandes vocales essentielles.
La présente partie de l’ISO/IEC 30122 fournit un nombre limité de commandes qui peuvent être
mémorisées pour faciliter l’utilisation des dispositifs des technologies de l’information et de la
communication (TIC), notamment ordinateurs, assistants numériques personnels (PDA), tablettes,
dispositifs mobiles, systèmes de navigation pour automobiles et machines de bureau.
La présente partie de l’ISO/IEC 30122 n’inclut pas la reconnaissance des phrases en langage naturel par
l’utilisation d’une technologie de traitement du langage naturel.
2 Conformité
Une commande vocale est conforme à l’ISO/IEC 30122-1 si elle satisfait à toutes les exigences de
l’Article 5.
3 Références normatives
Les documents suivants cités dans le texte constituent, pour tout ou partie de leur contenu, des
exigences du présent document. Pour les références datées, seule l’édition citée s’applique. Pour les
références non datées, la dernière édition du document de référence s’applique (y compris les éventuels
amendements).
ISO 639-2, Codes pour la représentation des noms de langue — Partie 2: Code alpha-3
ISO 639-3, Codes pour la représentation des noms de langues — Partie 3: Code alpha-3 pour un traitement
exhaustif des langues
ISO/IEC 30122-2, Technologies de l’information — Interfaces utilisateur — Commandes vocales — Partie 2:
Construire et tester
ISO/IEC 30122-3, Technologies de l’information — Interfaces utilisateur — Commandes vocales — Partie 3:
Traduction et localisation
ISO/IEC 30122-4, Technologies de l’information — Interfaces utilisateurs — Commandes vocales —
Partie 4: Gestion de l’enregistrement des commandes de voix
4 Termes et définitions
Pour les besoins du présent document, les termes et définitions suivants s’appliquent.
© ISO 2016 – Tous droits réservés 1

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ISO/IEC 30122-1:2016(F)

L’ISO et l’IEC tiennent à jour des bases de données terminologiques destinées à être utilisées en
normalisation, consultables aux adresses suivantes:
— IEC Electropedia: disponible à l’adresse http://www.electropedia.org/
— Plateforme de consultation en ligne ISO: disponible à l’adresse http://www.iso.org/obp
4.1
commande vocale
instruction parlée permettant de contrôler un système TIC
5 Exigences et recommandations
5.1 Aperçu général
5.1.1 Généralités
L’ISO/IEC 30122 comporte quatre parties.
L’ISO/IEC 30122-1 fournit un cadre et des préconisations générales concernant les commandes vocales
essentielles. Elle fournit des exigences fondamentales et communes ainsi que des recommandations
pour les commandes vocales.
L’ISO/IEC 30122-2 fournit les critères techniques et les méthodes d’essai applicables aux commandes
vocales et à un système de reconnaissance de la parole. Une commande vocale est une instruction
parlée transmise par l’utilisateur pour commander un dispositif TIC. Le dispositif TIC reconnaît et
identifie l’instruction parlée en utilisant une technologie de reconnaissance de la parole. Ainsi, pour
déterminer l’adéquation d’une commande vocale, il convient de prendre en compte les spécifications de
la technologie de reconnaissance de la parole utilisée dans les dispositifs
...