SIST EN IEC 62820-3-1:2018

Building intercom systems - Part 3-1: Application guidelines - General

This part of IEC 62820 series gives guidelines for planning, installation, commissioning,
operation and maintenance of Building Intercom Systems (BIS), for use in security applications.
The different technical requirements for BIS are specified in IEC 62820-1-1 and IEC 62820-1-2.
The objectives of this document are to:
a) provide a framework to assist system integrators, installers, consultant engineers and
system owners in establishing their requirements;
b) assist specifiers and system owners in determining the appropriate equipment required for a
given application.

Gebäude-Sprechanlagen - Teil 3-1: Generelle Anwendungsrichtlinien

Systèmes d'interphone de bâtiment - Partie 3-1: Lignes directrices d'application - Généralités

L'IEC 62820-3-1:2017 propose des lignes directrices relatives à la planification, à l'installation, à la mise en service, à l'utilisation et à la maintenance des systèmes d'interphone de bâtiment (BIS) destinés à des applications de sécurité. Les différentes exigences techniques relatives aux BIS sont spécifiées dans l'IEC 62820-1-1 et dans l'IEC 62820-1-2. Le présent document vise à:
- établir un cadre qui aide les intégrateurs, installateurs, ingénieurs consultants et propriétaires des systèmes à définir leurs exigences;
- aider les auteurs des spécifications et les propriétaires des systèmes à déterminer l'équipement approprié pour une application donnée.

Notranja komunikacija v stavbah - 3-1. del: Smernice za uporabo - Splošno

Ta del skupine standardov IEC 62820 podaja smernice za načrtovanje, nameščanje, usposabljanje za zagon, delovanje in vzdrževanje notranje komunikacije v stavbah (BIS) za uporabo v varnostne namene.
Tehnične zahteve za notranjo komunikacijo v stavbah so določene v standardih EC 62820-1-1 in IEC 6282-1-2.
Namen tega dokumenta je:
a) zagotoviti okvir, ki sistemskim integratorjem, monterjem, inženirjem in lastnikom pomaga pri določanju njihovih zahtev;
b) pomagati sistemskim specifikatorjem in lastnikom pri določanju ustrezne opreme, ki je potrebna za določeno uporabo.

General Information

• Status: Published
• Publication Date: 06-Sep-2018
• ICS: 35.240.67 - IT applications in building and construction industry
• ICS: 97.120 - Automatic controls for household use
• Technical Committee: EAL - Alarm systems
• Current Stage: 6060 - National Implementation/Publication (Adopted Project)
• Start Date: 06-Jul-2018
• Due Date: 10-Sep-2018
• Completion Date: 07-Sep-2018
• Ref Project: EN IEC 62820-3-1:2018 - Building intercom systems - Part 3-1: Application guidelines - General

Standards Content (Sample)

SLOVENSKI STANDARD
SIST EN IEC 62820-3-1:2018
01-oktober-2018
Notranja komunikacija v stavbah - 3-1. del: Smernice za uporabo - Splošno
Building intercom systems - Part 3-1: Application guidelines - General
Ta slovenski standard je istoveten z: EN IEC 62820-3-1:2018
ICS:
35.240.67 Uporabniške rešitve IT v IT applications in building
gradbeništvu and construction industry
97.120 Avtomatske krmilne naprave Automatic controls for
za dom household use
SIST EN IEC 62820-3-1:2018 en
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST EN IEC 62820-3-1:2018

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SIST EN IEC 62820-3-1:2018


EUROPEAN STANDARD EN IEC 62820-3-1

NORME EUROPÉENNE

EUROPÄISCHE NORM
June 2018
ICS 13.320

English Version
Building intercom systems -
Part 3-1: Application guidelines - General
(IEC 62820-3-1:2017)
Systèmes d'interphone de bâtiment -  Gebäude-Sprechanlagen -
Partie 3-1: Lignes directrices d'application - Généralités Teil 3-1: Generelle Anwendungsrichtlinien
(IEC 62820-3-1:2017) (IEC 62820-3-1:2017)
This European Standard was approved by CENELEC on 2018-01-17. CENELEC members are bound to comply with the CEN/CENELEC
Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration.
Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC
Management Centre or to any CENELEC member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CENELEC member into its own language and notified to the CEN-CENELEC Management Centre has the
same status as the official versions.
CENELEC members are the national electrotechnical committees of Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic,
Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden,
Switzerland, Turkey and the United Kingdom.


European Committee for Electrotechnical Standardization
Comité Européen de Normalisation Electrotechnique
Europäisches Komitee für Elektrotechnische Normung
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2018 CENELEC All rights of exploitation in any form and by any means reserved worldwide for CENELEC Members.
 Ref. No. EN IEC 62820-3-1:2018 E

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SIST EN IEC 62820-3-1:2018
EN IEC 62820-3-1:2018
European foreword
The text of document 79/599/FDIS, future edition 1 of IEC 62820-3-1, prepared by IEC/TC 79 "Alarm
and electronic security systems" was submitted to the IEC-CENELEC parallel vote and approved by
CENELEC as EN IEC 62820-3-1:2018.
The following dates are fixed:
(dop) 2018-12-22
• latest date by which the document has to be
implemented at national level by
publication of an identical national
standard or by endorsement
(dow) 2021-06-22
• latest date by which the national
standards conflicting with the
document have to be withdrawn

Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CENELEC shall not be held responsible for identifying any or all such patent rights.

Endorsement notice
The text of the International Standard IEC 62820-3-1:2017 was approved by CENELEC as a
European Standard without any modification.
In the official version, for Bibliography, the following notes have to be added for the standards indicated:

IEC 60529:1989 NOTE Harmonized as EN 60529:1991 (not modified).
IEC 60529:1989/A1:1999 NOTE Harmonized as EN 60529:1991/A1:2000 (not modified).
IEC 60529:1989/A2:2013 NOTE Harmonized as EN 60529:1991/A2:2013 (not modified).
IEC 60839 Series NOTE Harmonized as EN 60839 Series
IEC 62262 NOTE Harmonized as EN 62262.
2

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SIST EN IEC 62820-3-1:2018
EN IEC 62820-3-1:2018
Annex ZA
(normative)

Normative references to international publications
with their corresponding European publications

The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies. For
undated references, the latest edition of the referenced document (including any amendments)
applies.

NOTE 1  Where an International Publication has been modified by common modifications, indicated by (mod), the relevant
EN/HD applies.

NOTE 2  Up-to-date information on the latest versions of the European Standards listed in this annex is available here:
www.cenelec.eu.

Publication Year Title EN/HD Year

IEC 62820-1-1 2016 Building intercom systems - EN 62820-1-1 2016
Part 1-1: System requirements - General
IEC 62820-1-2 -  Building intercom systems - EN 62820-1-2 -
Part 1-2: System requirements - Building
intercom systems using the internet
protocol (IP)
IEC 62820-2 -  Building intercom systems - EN IEC 62820-2 -
Part 2: Requirements for advanced
security building intercom systems (ASBIS)

3

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SIST EN IEC 62820-3-1:2018



IEC 62820-3-1

®


Edition 1.0 2017-12




INTERNATIONAL



STANDARD




NORME



INTERNATIONALE











Building intercom systems –

Part 3-1: Application guidelines – General




Systèmes d'interphone de bâtiment –

Partie 3-1: Lignes directrices d'application – Généralités















INTERNATIONAL

ELECTROTECHNICAL

COMMISSION


COMMISSION

ELECTROTECHNIQUE


INTERNATIONALE




ICS 13.320 ISBN 978-2-8322-5142-3



Warning! Make sure that you obtained this publication from an authorized distributor.

Attention! Veuillez vous assurer que vous avez obtenu cette publication via un distributeur agréé.

® Registered trademark of the International Electrotechnical Commission
Marque déposée de la Commission Electrotechnique Internationale

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SIST EN IEC 62820-3-1:2018
– 2 – IEC 62820-3-1:2017 © IEC 2017
CONTENTS
FOREWORD . 4
INTRODUCTION . 6
1 Scope . 7
2 Normative references . 7
3 Terms, definitions and abbreviated terms . 7
3.1 Terms and definitions . 7
3.2 Abbreviated terms . 8
4 System planning and design . 9
4.1 General . 9
4.2 System type selection . 9
4.2.1 General . 9
4.2.2 Functional requirement . 9
4.2.3 Performance . 9
4.2.4 Maintenance . 9
4.3 System component selection . 10
4.3.1 General . 10
4.3.2 URU selection . 10
4.3.3 VCU selection . 10
4.3.4 SMU selection . 10
4.3.5 Additional AUX . 11
4.4 Operational considerations . 11
4.4.1 General . 11
4.4.2 Regulatory requirements . 11
4.4.3 Door unlocking . 11
4.4.4 System management . 12
4.4.5 Intercom controlled building entrances . 12
4.4.6 System integration and interoperability . 12
5 System architecture . 13
6 System installation . 13
6.1 General . 13
6.2 Installation . 14
6.2.1 Equipment . 14
6.2.2 Medium connections . 14
6.2.3 Inspection and functional testing . 15
7 Commissioning and system handover . 15
7.1 Commissioning . 15
7.2 System handover . 16
8 System operation and maintenance . 16
9 Documentation . 17
9.1 General . 17
9.2 Documentation for commissioning/ system handover . 17
9.3 Documentation for maintenance . 18
10 Environmental and EMC considerations . 18
10.1 General . 18

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10.2 Environmental considerations . 18
10.2.1 Enclosure protection capability considerations . 18
10.2.2 Anti-vandalism capability considerations . 18
10.3 EMC considerations . 18
Bibliography . 20

Figure 1 – Architecture of a BIS . 13

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INTERNATIONAL ELECTROTECHNICAL COMMISSION
____________

BUILDING INTERCOM SYSTEMS –

Part 3-1: Application guidelines – General

FOREWORD
1) The International Electrotechnical Commission (IEC) is a worldwide organization for standardization comprising
all national electrotechnical committees (IEC National Committees). The object of IEC is to promote international
co-operation on all questions concerning standardization in the electrical and electronic fields. To this end and in
addition to other activities, IEC publishes International Standards, Technical Specifications, Technical Reports,
Publicly Available Specifications (PAS) and Guides (hereafter referred to as “IEC Publication(s)”). Their
preparation is entrusted to technical committees; any IEC National Committee interested in the subject dealt with
may participate in this preparatory work. International, governmental and non-governmental organizations liaising
with the IEC also participate in this preparation. IEC collaborates closely with the International Organization for
Standardization (ISO) in accordance with conditions determined by agreement between the two organizations.
2) The formal decisions or agreements of IEC on technical matters express, as nearly as possible, an international
consensus of opinion on the relevant subjects since each technical committee has representation from all
interested IEC National Committees.
3) IEC Publications have the form of recommendations for international use and are accepted by IEC National
Committees in that sense. While all reasonable efforts are made to ensure that the technical content of IEC
Publications is accurate, IEC cannot be held responsible for the way in which they are used or for any
misinterpretation by any end user.
4) In order to promote international uniformity, IEC National Committees undertake to apply IEC Publications
transparently to the maximum extent possible in their national and regional publications. Any divergence between
any IEC Publication and the corresponding national or regional publication shall be clearly indicated in the latter.
5) IEC itself does not provide any attestation of conformity. Independent certification bodies provide conformity
assessment services and, in some areas, access to IEC marks of conformity. IEC is not responsible for any
services carried out by independent certification bodies.
6) All users should ensure that they have the latest edition of this publication.
7) No liability shall attach to IEC or its directors, employees, servants or agents including individual experts and
members of its technical committees and IEC National Committees for any personal injury, property damage or
other damage of any nature whatsoever, whether direct or indirect, or for costs (including legal fees) and expenses
arising out of the publication, use of, or reliance upon, this IEC Publication or any other IEC Publications.
8) Attention is drawn to the Normative references cited in this publication. Use of the referenced publications is
indispensable for the correct application of this publication.
9) Attention is drawn to the possibility that some of the elements of this IEC Publication may be the subject of patent
rights. IEC shall not be held responsible for identifying any or all such patent rights.
International Standard IEC 62820-3-1 has been prepared by IEC technical committee 79: Alarm
and electronic security systems.
The text of this International Standard is based on the following documents:
FDIS Report on voting
79/599/FDIS 79/600/RVD

Full information on the voting for the approval of this International Standard can be found in the
report on voting indicated in the above table.
This document has been drafted in accordance with the ISO/IEC Directives, Part 2.
A list of all parts in the IEC 62820 series, published under the general title Building intercom
systems, can be found on the IEC website.

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IEC 62820-3-1:2017 © IEC 2017 – 5 –
The committee has decided that the contents of this document will remain unchanged until the
stability date indicated on the IEC website under "http://webstore.iec.ch" in the data related to
the specific document. At this date, the document will be
• reconfirmed,
• withdrawn,
• replaced by a revised edition, or
• amended.

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INTRODUCTION
This part 3-1 of the IEC 62820 series of standards provides application guidelines for building
intercom systems. The other parts of this series of standards are as follows:
Part 1-1: System requirements – General
Part 1-2: System requirements – Building intercom systems using the Internet Protocol (IP)
Part 2: Requirements for advanced security building intercom systems (ASBIS)
Part 3-1: Application guidelines – General
Part 3-2: Application guidelines – Advanced security building intercom systems (ASBIS)
This part describes general recommendations for planning, installation, operation, maintenance
and documentation for the application of building intercom systems. The recommendations of
part 3-1 are specifically intended for large-scale systems.
Where an installation is intended to meet the requirements of IEC 62820-2, the
recommendations of IEC 62820-3-2 should also be applied.
The implementation of building intercom systems (BIS) should be in accordance with the
following sequence:
– system planning and design;
– system installation;
– commissioning and system handover;
– system operation and maintenance.
Separate guidance is provided for each activity along with recommendations for documentation
needed. A brief description of each clause covering the activities is provided below:
System planning and design: this clause is intended to assist the designer with the selection
of the type of BIS and system component of the BIS which best meet the BIS implementation and
user requirement.
System installation: this clause is intended to help those responsible for installing BIS by
identifying issues that should be considered prior to start of installation and during the
installation of the system in order to ensure the BIS is implemented correctly as specified during
system planning.
Commissioning and system handover: this clause provides guidance to ensure that the
functions required in the system planning are obtained and that the system owner is provided
with the necessary documentation, records and operating instructions during the handover of
the BIS.
System operation and maintenance: this clause includes the guidelines of the implementation
to ensure the system is operated correctly and maintained adequately.

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IEC 62820-3-1:2017 © IEC 2017 – 7 –
BUILDING INTERCOM SYSTEMS –

Part 3-1: Application guidelines – General



1 Scope
This part of IEC 62820 series gives guidelines for planning, installation, commissioning,
operation and maintenance of Building Intercom Systems (BIS), for use in security applications.
The different technical requirements for BIS are specified in IEC 62820-1-1 and IEC 62820-1-2.
The objectives of this document are to:
a) provide a framework to assist system integrators, installers, consultant engineers and
system owners in establishing their requirements;
b) assist specifiers and system owners in determining the appropriate equipment required for a
given application.
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies.
For undated references, the latest edition of the referenced document (including any
amendments) applies.
IEC 62820-1-1:2016, Building intercom systems – Part 1-1: System requirements – General
IEC 62820-1-2, Building intercom systems – Part 1-2: System requirements – Building intercom
systems using the Internet Protocol (IP)
IEC 62820-2, Building intercom systems – Part 2: Requirements for advanced security building
intercom systems (ASBIS)
3 Terms, definitions and abbreviated terms
3.1 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
ISO and IEC maintain terminological databases for use in standardization at the following
addresses:
• IEC Electropedia: available at http://www.electropedia.org/
• ISO Online browsing platform: available at http://www.iso.org/obp
3.1.1
contact list
list of all connected subscribers
3.1.2
IP system
building intercom systems that use the Internet Protocol (IP)

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3.1.3
non-IP system
building intercom systems that do not use the Internet Protocol (IP) as communication
connection and/or have a mixture of IP and non-IP communication connections
3.1.4
qualified person
person who can deal with the allocated work due to his technical training, knowledge and
experience and familiarity with relevant standards, requirements and guidelines
3.1.5
service personnel
persons that are responsible for the maintenance services of a BIS and keep it in good condition
3.1.6
system component
component that can include visitor call unit (VCU), user receiver unit (URU), security
management unit (SMU) or auxiliary device (AUX), which can be chosen by the application of
system type selection
3.1.7
system operator
person who is responsible for the configuration and management services of a BIS and keeps it
running as specified
3.1.8
system owner
person who has an ownership or ownership-type interest in a BIS and is responsible for the
availability and maintenance of a BIS, ensuring that the system and its operation is in
compliance with applicable standards and is dimensioned for the intended use
3.1.9
system type
classification according to architecture, communication and application functions of a system
Note 1 to entry: BIS can be non-IP system or IP system.
3.1.10
user
person who uses URU, VCU or SMU of the BIS to communicate with another
3.2 Abbreviated terms
AUX auxiliary device
BIS building intercom system
EMC electromagnetic compatibility
SMU security management unit
URU user receiver unit
VCU visitor call unit
VSS video surveillance system

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4 System planning and design
4.1 General
The objectives of the system planning stage are to determine the extent of BIS and select
system component of the appropriate functionality/performance criteria and environmental
classification and to prepare a system design proposal.
The system design proposal may be subjected to alteration at various stages in the
implementation of the system, e.g. during the installation planning and installation
implementation stages. Any such changes should be agreed between the relevant parties and
the documentation amended accordingly.
Particular care should be taken to minimize inconvenience to the users.
4.2 System type selection
4.2.1 General
According to architecture, communication, application and functions of system, the complexity
of BIS should be considered. Subclauses 4.2.2 to 4.2.4 provide guidance for the system type
selection.
4.2.2 Functional requirement
The following functional requirements should be considered in the system type selection:
– general functions;
– system network topology in installation location and quantity of system components;
– system communication capacity for data transmission in operation;
– other security communication functions;
– integration with other security systems functions.
4.2.3 Performance
The following items should be considered in the system type selection:
– intercom methods (e.g. audio or video intercom system);
– the signal quality of audio or video;
– system scale;
– communication distance;
– communication mode;
– the number of simultaneous communications;
– network structure, structure cabling and extension;
– convenience for installation, configuration and functional testing;
– remote software upgrade capability.
4.2.4 Maintenance
The following items should be considered in system type selection:
– the future availability and replacement for AUX;
– self-check and fault monitoring for device;
– fault monitoring for communication line or AUX;
– system upgrade;

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– after-sale service;
– life cycle of product.
4.3 System component selection
4.3.1 General
URU, VCU and SMU should be selected according to the functions of the intercom based on the
system type selection.
All system components should be suitable for the environmental conditions in which they have to
operate.
Care should be taken during the selection of system components to ensure that all the system
components are compatible. If uncertainty arises, the appropriate consultation should take place,
e.g. with the system component manufacturer, supplier, installer or another relevant third party.
4.3.2 URU selection
The following items should be considered:
– intercom methods (e.g. audio or video intercom);
– audio intercom types: handsfree (simultaneous, non-simultaneous conversation [automatic
or manual]), handset or both;
– video types and attributes (e.g. black and white video or colour video, screen size);
– audio attributes (e.g. adjustable volume);
– operating modes (e.g. buttons or touch screen operation);
– additional functions (e.g. video and image recording and replaying function);
– additional functional interfaces (e.g. alarm interface, lift control interface and communication
interface to home and building electronic systems and building automation and control
systems).
4.3.3 VCU selection
The following items should be considered:
– intercom methods (e.g. audio or video intercom);
– video types (e.g. black and white or colour video);
– appropriate lighting and viewing angle of camera;
– audio attributes (e.g. audio levels);
– operating modes (e.g. individual push-buttons, keypad, touch screen);
– calling modes (e.g. push a button, input room number or select from the contact list to call
resident);
– warning function (if the unsecured state of the controlled entrance lasts beyond the
configured time, the VCU send a warning message to SMU);
– enclosure protection capability (according to installation environment requirement to select
the appropriate IP degree);
– anti-vandalism (according to installation environment requirement to select the appropriate
protection degree).
4.3.4 SMU selection
The following items should be considered:
– handsfree / handset / both;

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– video display;
– camera option;
– contact list of VCUs, URUs or SMUs;
– call receiving from URU, VCU and SMU;
– VCU call interception (e.g. SMU may intercept incoming calls from a VCU directed to an URU
and then redirect the call to desired URU);
– flexibility to switch between different management modes (e.g. switch the call from one SMU
to another SMU, or SMU intercept calls from VCU to URU);
– special functions (e.g. logging and reporting).
4.3.5 Additional AUX
AUX should be included according to system type. The following devices should be considered
according to the manufacturer’s technical documentation:
– power supplies, including Power over Ethernet (PoE);
– video distributors;
– floor decoders;
– VCU switchers;
– other devices.
4.4 Operational considerations
4.4.1 General
The operational considerations in this section are guidelines for relevant persons (e.g.
designers, installers, operators and maintenance providers) and give installation
recommendations.
The following items should be considered:
– system scale;
– visitor management for intercom and access;
– selection of gate lock and its unlocking method;
– management center establishment (location, device configuration, etc.);
– location of the equipment installation;
– safety requirements (e.g. emergency exits, fire detection, fire alarm);
– environmental and EMC conditions of the site;
– unlocking method in fault conditions;
– the communication routes, the type of communication medium, the maximum communication
distance;
– the availability and reliability of the communication network;
– alarm/alert reporting method;
– training of operators.
4.4.2 Regulatory
...