Standard Guide for Requests for Proposals Regarding Medical Transcription Services for Healthcare Institutions

SIGNIFICANCE AND USE
This guide is intended to assist healthcare institutions in creating appropriate requests for proposals to be issued for medical transcription services.
This guide provides recommended guidelines for the essential elements to be included in requests for proposals issued to medical transcription services. The purpose of these requests is contracting for the production and delivery of transcribed patient care documentation for a healthcare institution.
This guide recognizes the necessity of a HIPAA Business Associate Agreement.
This guide recognizes the necessity of researching local, state, and federal requirements that may apply.
SCOPE
1.1 This guide covers recommended guidelines to healthcare institutions for the development and issuance of requests for proposals (RFPs), as well as guidelines for medical transcription service organizations (MTSOs) responding to requests for proposals. It does not purport to address all of the legal aspects of the RFP, if any, associated with its use. It is the responsibility of the user of this guide to establish appropriate legal guidelines prior to use.
1.2 It is appropriate for healthcare institutions to issue RFPs from time to time or at regular contractual intervals for the purpose of facilitating the process of contracting for medical transcription services.
1.3 It is anticipated that both a commercial contract for services and a HIPAA Business Associate Agreement will be based upon the responding proposals submitted to the RFP.

General Information

Status
Historical
Publication Date
14-Nov-2005
Current Stage
Ref Project

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An American National Standard
Designation:E1959–05
Standard Guide for
Requests for Proposals Regarding Medical Transcription
1
Services for Healthcare Institutions
This standard is issued under the fixed designation E1959; the number immediately following the designation indicates the year of
original adoption or, in the case of revision, the year of last revision. A number in parentheses indicates the year of last reapproval. A
superscript epsilon (´) indicates an editorial change since the last revision or reapproval.
1. Scope E2344 Guide for Data Capture through the Dictation Pro-
cess
1.1 This guide covers recommended guidelines to health-
2.2 Other Documents
care institutions for the development and issuance of requests
American Association for Medical Transcription (AAMT),
for proposals (RFPs), as well as guidelines for medical
Metrics for Measuring Quality in Medical Transcription,
transcription service organizations (MTSOs) responding to
3
2005
requests for proposals. It does not purport to address all of the
3
AAMT Book of Style, Second Edition, 2002
legal aspects of the RFP, if any, associated with its use. It is the
Medical Transcription IndustryAssociation (MTIA), Billing
responsibility of the user of this guide to establish appropriate
4
Method Principles
legal guidelines prior to use.
Public Law 1004-191 Health Insurance Portability and Ac-
1.2 It is appropriate for healthcare institutions to issue RFPs
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countability Act of 1996 (HIPAA)
from time to time or at regular contractual intervals for the
purpose of facilitating the process of contracting for medical
3. Terminology
transcription services.
3.1 Definitions:
1.3 It is anticipated that both a commercial contract for
3.1.1 audit trail—a record of users that is documentary
services and a HIPAA Business Associate Agreement will be
evidence of monitoring each operation performed. Audit trails
based upon the responding proposals submitted to the RFP.
may be comprehensive or specific to the individual and event
2. Referenced Documents (that is, document routing, version control, access, etc.).
2
3.1.2 authentication—process of (1) verifying authorship,
2.1 ASTM Standards:
for example, by written signature, identifiable initials, or
E1384 Practice for Content and Structure of the Electronic
computer key, or (2) verifying that a document is what it is
Health Record (EHR)
purported to be, such as comparison with other records, or
E1762 Guide for Electronic Authentication of Health Care
both.
Information
3.1.3 Certified Medical Transcriptionist—medical tran-
E1869 Guide for Confidentiality, Privacy,Access, and Data
scriptionist who has met the qualifications for voluntary
Security Principles for Health Information Including Elec-
certification set by the American Association for Medical
tronic Health Records
Transcription (AAMT), by demonstrating proficiency in the
E1902 Specification for Management of the Confidentiality
field, meeting accepted standards, and maintaining the desig-
and Security of Dictation, Transcription, and Transcribed
nation through continuing education activities as required by
Health Records
the certification process established by AAMT.
E2117 Guide for Identification and Establishment of a
3.1.4 compliance clause—item in a contract that defines
Quality Assurance Program for Medical Transcription
remedies for default of contract specifications.
E2184 Specification for Healthcare Document Formats
3.1.5 data destruction—eradication of data to a useless and
irretrievable state.
1
3.1.6 data elements—units of fundamental information
This guide is under the jurisdiction of ASTM Committee E31 on Healthcare
Informatics and is the direct responsibility of Subcommittee E31.15 on Health from a healthcare record, organized in an analytical manner.
Information Capture and Documentation.
Current edition approved Nov. 15, 2005. Published December 2005. Originally
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approved in 1998. Last previous edition approved in 1998 as E1959 – 98. DOI: Available from American Association for Medical Transcription, www.aam-
10.1520/E1959-05. t.org.
2 4
For referenced ASTM standards, visit the ASTM website, www.astm.org, or Available from Medical Transcription Industry Association, www.mtia.com.
5
contact ASTM Customer Service at service@astm.org. For Annual Book of ASTM Available from U.S. Government Printing Office, Superintendent of Docu-
Standards volume information, refer to the standard’s Document Summary page on ments, 732 N. Capitol St., N.W., Mail Stop: SDE, Washington, DC 20401. See also
the ASTM website. http://aspe.hhs.gov/admnsimp.
Copyright © ASTM International, 100 Barr Harbor Drive, PO Box C700, West Conshohocken, PA 19428-2959, United States.
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E1959–05
3.1.7 data extraction—specificationofasubsetofdatafrom 3.1.26 taped dictation—infor
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