CEN/TS 17313:2019
(Main)Intelligent transport systems - ESafety - Interoperability and user choice in eCall aftermarket and third party eCall services
Intelligent transport systems - ESafety - Interoperability and user choice in eCall aftermarket and third party eCall services
This document provides a description for voluntarily consenting vendors (subsequently referred to as 'participating service providers’), who wish to provide TPS-eCall service in an open market environment, where users can select and change the service provider. It focusses on the use case 'TPS-eCall service', as standardized in EN 16102, only (and for clarification, does not apply in respect of 112-eCall, where no TPS provider is involved.)
The document determines the preconditions, requirements and functional means needed in order that users of a TPS-eCall service can choose and change her/his preferred service provider (TPSP) out of a range of available TPSPs, who are participating in the open market provisions determined in this specification.
Outside the scope of this document are:
a) any commercial considerations (e.g. whether the service is offered for free or a charged service or part of a commercial service package offer),
b) any contractual considerations (e.g. how a service contract between an user and a TPSP is established),
c) any IT-security related issues in conjunction with the TPS in-vehicle system,
d) any considerations regarding communication costs (for voice and data) related to the TPS-eCall service
e) any PSAP related considerations (towards the PSAPs there is no impact related to provider change, since any TPSP needs to negotiate acceptance of its service offering with the PSAPs in the countries where the service is provided, before such service can be provided).
Intelligente Verkehrssysteme - eSicherheit - Austauschbarkeit und Nutzerwahl im eSicherheit-Zubehörmarkt und Drittanbieter eCall-Dienste
Dieses Dokument liefert eine Beschreibung für freiwillig zustimmende Anbieter (nachfolgend „teilnehmende Dienstanbieter“ genannt), die TPS eCall-Dienste in einem offenen Marktumfeld anbieten möchten, in dem die Nutzer den Dienstanbieter auswählen und ändern können. Es konzentriert sich nur auf den Anwendungsfall „TPS-eCall-Dienst“, wie er in EN 16102 genormt ist (und gilt zur Klarstellung nicht bezüglich 112 eCall, wenn kein TPS-Anbieter beteiligt ist).
Das Dokument legt die Voraussetzungen, Anforderungen und funktionalen Mittel fest, die erforderlich sind, damit Nutzer eines TPS-eCall-Dienstes ihren bevorzugten Dienstanbieter (TPSP) aus einer Reihe von verfügbaren TPSPs auswählen und ändern können, die die in dieser Spezifikation festgelegten Bestimmungen für offene Märkte erfüllen.
Außerhalb des Anwendungsbereichs dieses Dokuments sind:
a) jegliche kommerzielle Überlegungen (z. B. ob der Dienst kostenlos oder gegen Gebühr angeboten wird oder Teil eines kommerziellen Dienste-Paketangebots ist);
b) jegliche vertragliche Überlegungen (z. B. wie ein Dienstleistungsvertrag zwischen einem Nutzer und einem TPSP aufgesetzt wird);
c) jegliche Fragen der IT-Sicherheit in Verbindung mit dem bordeigenen TPS-System;
d) jegliche Überlegungen bezüglich Kommunikationskosten (für Sprache und Daten) in Zusammenhang mit dem TPS-eCall-Dienst;
e) jegliche Überlegungen bezüglich der Notrufzentrale. (Hinsichtlich der Notrufzentralen gibt es keine Auswirkung im Zusammenhang mit einem Anbieterwechsel, da jeder TPSP mit den Notrufzentralen in den Ländern, in denen der Dienst bereitgestellt wird, über die Akzeptanz seines Dienstangebots verhandeln muss, bevor ein solcher Dienst bereitgestellt werden kann).
Système de transports intelligent - E Sécurité - Interopérabilité et choix de l'utilisateur dans les services après-vente eCall et les services eCall de fournisseurs privés
Inteligentni transportni sistemi - e-Varnost - Interoperabilnost in možnost izbire uporabnika med storitvijo e-Klic in storitvijo e-Klic tretjih oseb
Ta dokument podaja opis za prostovoljno sodelujoče dobavitelje (v nadaljevanju imenovane »sodelujoči ponudniki storitev«), ki želijo zagotavljati storitev e-Klic TPS v okolju odprtega trga, kjer lahko uporabniki izberejo in spremenijo ponudnika storitev. Osredotoča se samo na primer uporabe »storitve e-Klica TPS«, kot je standardiziran v standardu EN 16102 (in se – za večjo jasnost – ne uporablja v zvezi z e-Klicem 112, kjer ni vpleten noben ponudnik TPS).
Dokument določa predpogoje, zahteve in funkcionalna sredstva, potrebna za ta namen, da lahko uporabniki storitve e-Klic TPS izberejo in spremenijo svojega izbranega ponudnika storitev (TPSP) iz nabora razpoložljivih posredniških tretjih ponudnikov storitev, ki sodelujejo na odprtem trgu v skladu z določbami, opredeljenimi v tej specifikaciji.
Področje uporabe tega dokumenta ne vključuje:
a) nobenih komercialnih dejavnikov (npr. ali se storitev ponuja brezplačno ali kot plačljiva storitev ali kot del komercialne ponudbe paketa storitev),
b) nobenih pogodbenih dejavnikov (npr. kako je urejena pogodba med uporabnikom in posredniškim tretjim ponudnikom storitev),
c) nobenih zadev, povezanih z varnostjo IT, v povezavi s sistemom TPS v vozilu,
d) nobenih dejavnikov glede stroškov komunikacije (glasovne in podatkovne), povezane s storitvijo e-Klic TPS,
e) nobenih dejavnikov, povezanih z odzivno točko javne varnosti (nasproti odzivni točki javne varnosti ni nobenega vpliva, povezanega z menjavo ponudnika, saj se mora posredniški tretji ponudnik storitev pogajati o sprejemljivosti svoje ponudbe storitev z odzivnimi točkami javne varnosti v državah, kjer se storitev zagotavlja, preden je mogoče tako storitev ponuditi).
General Information
Standards Content (Sample)
SLOVENSKI STANDARD
01-junij-2019
Inteligentni transportni sistemi - e-Varnost - Interoperabilnost in možnost izbire
uporabnika med storitvijo e-Klic in storitvijo e-Klic tretjih oseb
Intelligent transport systems - ESafety - Interoperability and user choice in eCall
aftermarket and third party eCall services
Intelligente Verkehrssysteme - eSicherheit - Austauschbarkeit und Nutzerwahl im
eSicherheit-Zubehörmarkt und Drittanbieter eCall-Dienste
Système de transports intelligent - E Sécurité - Interopérabilité et choix de l'utilisateur
dans les services après-vente eCall et les services eCall de fournisseurs privés
Ta slovenski standard je istoveten z: CEN/TS 17313:2019
ICS:
35.240.60 Uporabniške rešitve IT v IT applications in transport
prometu
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
CEN/TS 17313
TECHNICAL SPECIFICATION
SPÉCIFICATION TECHNIQUE
March 2019
TECHNISCHE SPEZIFIKATION
ICS 35.240.60
English Version
Intelligent transport systems - ESafety - Interoperability
and user choice in eCall aftermarket and third party eCall
services
Système de transports intelligent - E Sécurité - Intelligente Verkehrssysteme - eSicherheit -
Interopérabilité et choix de l'utilisateur dans les Austauschbarkeit und Nutzerwahl im eSicherheit-
services après-vente eCall et les services eCall de Zubehörmarkt und Drittanbieter eCall-Dienste
fournisseurs privés
This Technical Specification (CEN/TS) was approved by CEN on 6 January 2019 for provisional application.
The period of validity of this CEN/TS is limited initially to three years. After two years the members of CEN will be requested to
submit their comments, particularly on the question whether the CEN/TS can be converted into a European Standard.
CEN members are required to announce the existence of this CEN/TS in the same way as for an EN and to make the CEN/TS
available promptly at national level in an appropriate form. It is permissible to keep conflicting national standards in force (in
parallel to the CEN/TS) until the final decision about the possible conversion of the CEN/TS into an EN is reached.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2019 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN/TS 17313:2019 E
worldwide for CEN national Members.
Contents Page
European foreword . 3
Introduction . 4
1 Scope . 5
2 Normative references . 5
3 Terms and definitions . 6
4 Abbreviations . 11
5 User-oriented considerations . 11
5.1 basic consumer principles . 11
5.2 Participating Service Providers — Prerequisite . 12
6 Requirements . 12
6.1 General conditions . 12
6.2 Design Concept. 12
6.3 Basic principles . 13
6.3.1 Freedom of choice, default use of 112, high availability essential, data protection and
privacy (see EN 16102) . 13
6.3.2 Principle: Freedom of choice for the vehicle owner. 13
6.3.3 Principle: Default use of the legally mandated 112-eCall as a safe and secure fall-back
solution . 13
6.3.4 Principle: High availability . 14
6.3.5 Principle: Data protection and data privacy . 14
6.4 System Overview . 15
6.5 Process overview . 15
6.6 Process 'Register a third party service provider'. 16
6.7 Process 'Monitor third party service provider' . 16
6.8 Process 'Select third Party Service Provider' . 16
6.9 Process 'Monitor third party eCall Service' . 18
7 Roles, Rights and Responsibilities . 19
7.1 General. 19
7.2 The TPS-IVS provider . 19
7.3 The PARES . 20
7.4 The interoperability service registration authority . 20
7.5 The third party eCall provider . 20
7.6 The Public Safety Answering Point . 21
7.7 The vehicle owner . 21
8 Information overview (MSD, TSD) . 22
Annex A (informative) Responsibilities of the interoperability service registration authority
................................................................................................................................................................... 23
A.1 Organizational structure . 23
A.2 Responsible tasks of the interoperability service registration authority. 23
Bibliography . 24
European foreword
This document (CEN/TS 17313:2019) has been prepared by Technical Committee CEN/TC 278
“Intelligent transport systems”, the secretariat of which is held by NEN.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
According to the CEN/CENELEC Internal Regulations, the national standards organisations of the
following countries are bound to announce this Technical Specification: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia,
France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,
Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and the United Kingdom.
Introduction
An eCall is an emergency call generated either automatically via activation of in-vehicle sensors or
manually by the vehicle occupants. When activated, it provides notification and relevant location
information to the most appropriate 'Public Safety Answering Point (PSAP)’ by means of ‘mobile wireless
communications networks’, carries a defined standardized ’minimum set of data’, notifying that there has
been an incident that requires response from the emergency services and establishes a voice channel
between the occupants of the vehicle and the ‘most appropriate PSAP’.
There are two principal variants of eCall:
a) 112-eCall (also known as Pan-European eCall);
b) Third Party Service supported eCall (TPS-eCall ; also known as Third Party eCall).
112-eCalls progress automatically from the vehicle directly to the Public Safety Answering Point (PSAP).
Third Party Service supported eCall involves the service and the support of a Third Party Service provider
(TPSP) as an intermediary entity, who may filter out false calls, determine if an emergency call requires
the emergency service or other services (such as breakdown assistance), and may provide additional
information requested by the owner of the vehicle to be passed to emergency services in the event of an
emergency call, or where the vehicle does not have the capability to send the full MSD data set, may add
data and consolidate the MSD before forwarding it to the PSAP. A TPSP may typically offer TPS-eCall as a
part of a bundle of wider support services.
The deployment of 112-eCall service in Europe is mandatory for all new models (classes M1, N1) as of
31 March 2018. According to Regulation (EU) 2015/758 a TPS-eCall service can co-exist provided that
the measures necessary to ensure continuity in the provision of the service to the consumer are adopted;
according to Regulation (EU) 2015/758 (3 c), the vehicle user must have the option to elect to use a 112-
based eCall in-vehicle system at any time.
Third Party eCall service is a private commercial service which may be offered optionally and
supplementary to 112-eCall service.
However, the possibility to choose and to change third party eCall service provider has not so far been
defined regarding in-vehicle systems for third party eCall service, although interoperability and user
choice are significant aspects for fair competition in the European Service Market.
According to Regulation (EU) 2015/758 , open choice for users and fair competition should be ensured,
as well as innovation should be encouraged, in order to boost the competitiveness of the European
Union's information technology industry in the global market.
This document provides specification for such interoperability.
NOTE It is recognized that some vehicle manufacturers and service providers may not want or are unable to
participate in such an open market. This document is therefore developed for voluntary use by parties who may
wish to participate in an open market for service provision.
See Regulation (EU) 2015/758 Recital 16.
1 Scope
This document provides a description for voluntarily consenting vendors (subsequently referred to as
'participating service providers’), who wish to provide TPS-eCall service in an open market environment,
where users can select and change the service provider. It focusses on the use case 'TPS-eCall service', as
standardized in EN 16102, only (and for clarification, does not apply in respect of 112-eCall, where no
TPS provider is involved.)
The document determines the preconditions, requirements and functional means needed in order that
users of a TPS-eCall service can choose and change her/his preferred service provider (TPSP) out of a
range of available TPSPs, who are participating in the open market provisions determined in this
specification.
Outside the scope of this document are:
a) any commercial considerations (e.g. whether the service is offered for free or a charged service or
part of a commercial service package offer),
b) any contractual considerations (e.g. how a service contract between an user and a TPSP is
established),
c) any IT-security related issues in conjunction with the TPS in-vehicle system,
d) any considerations regarding communication costs (for voice and data) related to the TPS-eCall
service
e) any PSAP related considerations (towards the PSAPs there is no impact related to provider change,
since any TPSP needs to negotiate acceptance of its service offering with the PSAPs in the countries
where the service is provided, before such service can be provided).
2 Normative references
The following documents are referred to in t
...
SLOVENSKI STANDARD
01-junij-2019
Inteligentni transportni sistemi - e-Varnost - Medobratovalnost in možnost izbire
uporabnika med storitvijo e-Klic in storitvijo e-Klic tretjih oseb
Intelligent transport systems - ESafety - Interoperability and user choice in eCall
aftermarket and third party eCall services
Intelligente Verkehrssysteme - eSicherheit - Austauschbarkeit und Nutzerwahl im
eSicherheit-Zubehörmarkt und Drittanbieter eCall-Dienste
Système de transports intelligent - E Sécurité - Interopérabilité et choix de l'utilisateur
dans les services après-vente eCall et les services eCall de fournisseurs privés
Ta slovenski standard je istoveten z: CEN/TS 17313:2019
ICS:
35.240.60 Uporabniške rešitve IT v IT applications in transport
prometu
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
CEN/TS 17313
TECHNICAL SPECIFICATION
SPÉCIFICATION TECHNIQUE
March 2019
TECHNISCHE SPEZIFIKATION
ICS 35.240.60
English Version
Intelligent transport systems - ESafety - Interoperability
and user choice in eCall aftermarket and third party eCall
services
Système de transports intelligent - E Sécurité - Intelligente Verkehrssysteme - eSicherheit -
Interopérabilité et choix de l'utilisateur dans les Austauschbarkeit und Nutzerwahl im eSicherheit-
services après-vente eCall et les services eCall de Zubehörmarkt und Drittanbieter eCall-Dienste
fournisseurs privés
This Technical Specification (CEN/TS) was approved by CEN on 6 January 2019 for provisional application.
The period of validity of this CEN/TS is limited initially to three years. After two years the members of CEN will be requested to
submit their comments, particularly on the question whether the CEN/TS can be converted into a European Standard.
CEN members are required to announce the existence of this CEN/TS in the same way as for an EN and to make the CEN/TS
available promptly at national level in an appropriate form. It is permissible to keep conflicting national standards in force (in
parallel to the CEN/TS) until the final decision about the possible conversion of the CEN/TS into an EN is reached.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2019 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN/TS 17313:2019 E
worldwide for CEN national Members.
Contents Page
European foreword . 3
Introduction . 4
1 Scope . 5
2 Normative references . 5
3 Terms and definitions . 6
4 Abbreviations . 11
5 User-oriented considerations . 11
5.1 basic consumer principles . 11
5.2 Participating Service Providers — Prerequisite . 12
6 Requirements . 12
6.1 General conditions . 12
6.2 Design Concept. 12
6.3 Basic principles . 13
6.3.1 Freedom of choice, default use of 112, high availability essential, data protection and
privacy (see EN 16102) . 13
6.3.2 Principle: Freedom of choice for the vehicle owner. 13
6.3.3 Principle: Default use of the legally mandated 112-eCall as a safe and secure fall-back
solution . 13
6.3.4 Principle: High availability . 14
6.3.5 Principle: Data protection and data privacy . 14
6.4 System Overview . 15
6.5 Process overview . 15
6.6 Process 'Register a third party service provider'. 16
6.7 Process 'Monitor third party service provider' . 16
6.8 Process 'Select third Party Service Provider' . 16
6.9 Process 'Monitor third party eCall Service' . 18
7 Roles, Rights and Responsibilities . 19
7.1 General. 19
7.2 The TPS-IVS provider . 19
7.3 The PARES . 20
7.4 The interoperability service registration authority . 20
7.5 The third party eCall provider . 20
7.6 The Public Safety Answering Point . 21
7.7 The vehicle owner . 21
8 Information overview (MSD, TSD) . 22
Annex A (informative) Responsibilities of the interoperability service registration authority
................................................................................................................................................................... 23
A.1 Organizational structure . 23
A.2 Responsible tasks of the interoperability service registration authority. 23
Bibliography . 24
European foreword
This document (CEN/TS 17313:2019) has been prepared by Technical Committee CEN/TC 278
“Intelligent transport systems”, the secretariat of which is held by NEN.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
According to the CEN/CENELEC Internal Regulations, the national standards organisations of the
following countries are bound to announce this Technical Specification: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia,
France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,
Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and the United Kingdom.
Introduction
An eCall is an emergency call generated either automatically via activation of in-vehicle sensors or
manually by the vehicle occupants. When activated, it provides notification and relevant location
information to the most appropriate 'Public Safety Answering Point (PSAP)’ by means of ‘mobile wireless
communications networks’, carries a defined standardized ’minimum set of data’, notifying that there has
been an incident that requires response from the emergency services and establishes a voice channel
between the occupants of the vehicle and the ‘most appropriate PSAP’.
There are two principal variants of eCall:
a) 112-eCall (also known as Pan-European eCall);
b) Third Party Service supported eCall (TPS-eCall ; also known as Third Party eCall).
112-eCalls progress automatically from the vehicle directly to the Public Safety Answering Point (PSAP).
Third Party Service supported eCall involves the service and the support of a Third Party Service provider
(TPSP) as an intermediary entity, who may filter out false calls, determine if an emergency call requires
the emergency service or other services (such as breakdown assistance), and may provide additional
information requested by the owner of the vehicle to be passed to emergency services in the event of an
emergency call, or where the vehicle does not have the capability to send the full MSD data set, may add
data and consolidate the MSD before forwarding it to the PSAP. A TPSP may typically offer TPS-eCall as a
part of a bundle of wider support services.
The deployment of 112-eCall service in Europe is mandatory for all new models (classes M1, N1) as of
31 March 2018. According to Regulation (EU) 2015/758 a TPS-eCall service can co-exist provided that
the measures necessary to ensure continuity in the provision of the service to the consumer are adopted;
according to Regulation (EU) 2015/758 (3 c), the vehicle user must have the option to elect to use a 112-
based eCall in-vehicle system at any time.
Third Party eCall service is a private commercial service which may be offered optionally and
supplementary to 112-eCall service.
However, the possibility to choose and to change third party eCall service provider has not so far been
defined regarding in-vehicle systems for third party eCall service, although interoperability and user
choice are significant aspects for fair competition in the European Service Market.
According to Regulation (EU) 2015/758 , open choice for users and fair competition should be ensured,
as well as innovation should be encouraged, in order to boost the competitiveness of the European
Union's information technology industry in the global market.
This document provides specification for such interoperability.
NOTE It is recognized that some vehicle manufacturers and service providers may not want or are unable to
participate in such an open market. This document is therefore developed for voluntary use by parties who may
wish to participate in an open market for service provision.
See Regulation (EU) 2015/758 Recital 16.
1 Scope
This document provides a description for voluntarily consenting vendors (subsequently referred to as
'participating service providers’), who wish to provide TPS-eCall service in an open market environment,
where users can select and change the service provider. It focusses on the use case 'TPS-eCall service', as
standardized in EN 16102, only (and for clarification, does not apply in respect of 112-eCall, where no
TPS provider is involved.)
The document determines the preconditions, requirements and functional means needed in order that
users of a TPS-eCall service can choose and change her/his preferred service provider (TPSP) out of a
range of available TPSPs, who are participating in the open market provisions determined in this
specification.
Outside the scope of this document are:
a) any commercial considerations (e.g. whether the service is offered for free or a charged service or
part of a commercial service package offer),
b) any contractual considerations (e.g. how a service contract between an user and a TPSP is
established),
c) any IT-security related issues in conjunction with the TPS in-vehicle system,
d) any considerations regarding communication costs (for voice and data) related to the TPS-eCall
service
e) any PSAP related considerations (towards the PSAPs there is no impact related to provider change,
since any TPSP needs to negotiate acceptance of its service offering with the PSAPs in the countries
where the service is provided, before such service can be provided).
2 Normative references
The following documents are refer
...
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