CEN/CLC/TR 17602-80-12:2021
(Main)Space product assurance - Software process assessment and improvement - Part 2: Assessor instrument
Space product assurance - Software process assessment and improvement - Part 2: Assessor instrument
This handbook provides assessors with a number of instruments needed to perform software process capability assessments using the assessment method described in EN 17603-80-11 (equivalent to ECSS-Q-HB-80-02 Part 1). It also provides instruments that help assessors to carry out their activities when performing assessments and supporting the implementation of software process improvement initiatives using the method for process improvement described in Part 1.
The instruments provided are:
• The Process Assessment Model (PAM) required to perform assessments including process descriptions and process attribute indicators
• Conformance statement to the requirements in ISO/IEC 15504 Part 2
• A definition of the Process Reference Model (PRM) on which TR 17603-80-11 and TR 17603-80-12 (equivalent to ECSS-Q-HB-80-02 Part 1 and 2) PAM are based (defined in TR 17603-80-11)
• Detailed traces from base practices in the PAM to standard clauses and from work products to expected outputs.
Raumfahrtproduktsicherung - Software - Prozessüberprüfung und -verbesserung - Teil 2: Gutachter
Assurance produit des projets spatiaux - Evaluation et amélioration des processus logiciel - Partie 2: Elément d’évaluation
Zagotavljanje kakovosti proizvodov v vesoljski tehniki - Ocenjevanje in izboljšanje programske opreme - 2. del: Instrument ocenjevalca
General Information
Standards Content (Sample)
SLOVENSKI STANDARD
01-december-2021
Zagotavljanje kakovosti proizvodov v vesoljski tehniki - Ocenjevanje in izboljšanje
programske opreme - 2. del: Instrument ocenjevalca
Space product assurance - Software process assessment and improvement - Part 2:
Assessor instrument
Raumfahrtproduktsicherung - Software - Prozessüberprüfung und -verbesserung - Teil 2:
Gutachter
Assurance produit des projets spatiaux - Evaluation et amélioration des processus
logiciel - Partie 2: Elément d’évaluation
Ta slovenski standard je istoveten z: CEN/CLC/TR 17602-80-12:2021
ICS:
03.120.99 Drugi standardi v zvezi s Other standards related to
kakovostjo quality
35.080 Programska oprema Software
49.140 Vesoljski sistemi in operacije Space systems and
operations
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
TECHNICAL REPORT
CEN/CLC/TR 17602-80-
RAPPORT TECHNIQUE
TECHNISCHER BERICHT
October 2021
ICS 49.140; 35.240.99
English version
Space product assurance - Software process assessment
and improvement - Part 2: Assessor instrument
Assurance produit des projets spatiaux - Evaluation et Raumfahrtproduktsicherung - Software -
amélioration des processus logiciel - Partie 2: Elément Prozessüberprüfung und -verbesserung - Teil 2:
d'évaluation Gutachter
This Technical Report was approved by CEN on 13 September 2021. It has been drawn up by the Technical Committee
CEN/CLC/JTC 5.
CEN and CENELEC members are the national standards bodies and national electrotechnical committees of Austria, Belgium,
Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy,
Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of North Macedonia, Romania, Serbia,
Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom.
CEN-CENELEC Management Centre:
Rue de la Science 23, B-1040 Brussels
© 2021 CEN/CENELEC All rights of exploitation in any form and by any means Ref. No. CEN/CLC/TR 17602-80-12:2021 E
reserved worldwide for CEN national Members and for
CENELEC Members.
Table of contents
European Foreword . 4
Introduction . 5
1 Scope . 6
2 References . 7
3 Terms, definitions and abbreviated terms . 9
3.1 Terms and definitions . 9
3.2 Abbreviated terms. 9
4 Process Assessment Model . 10
4.1 Process dimension . 10
4.1.1 Introduction . 10
4.1.2 Process definitions . 12
4.1.2.1 Acquisition process group (ACQ) .13
4.1.2.1.1 ACQ.1 Acquisition Preparation .13
4.1.2.1.2 ACQ.2 Supplier Selection .14
4.1.2.1.3 ACQ.3 Contract Agreement .15
4.1.2.1.4 ACQ.4 Supplier Monitoring .16
4.1.2.1.5 ACQ.5 Customer Acceptance.18
4.1.2.1.6 ACQ.6 Contract Maintenance .19
4.1.2.2 Supply process group (SPL) .20
4.1.2.2.1 SPL.1 Supplier Tendering .20
4.1.2.2.2 SPL.2 Product Release .22
4.1.2.2.3 SPL.3 Product Acceptance Support .24
4.1.2.3 Operation process group (OPE) .25
4.1.2.3.1 OPE.1 Operational Use .25
4.1.2.3.2 OPE.2 Customer Support .26
4.1.2.4 Engineering process group (ENG) .28
4.1.2.4.1 ENG.1 Requirements Elicitation .28
4.1.2.4.2 ENG.2 System Requirements Analysis .29
4.1.2.4.3 ENG.3 System Architectural Design .30
4.1.2.4.4 ENG.4 Software Requirements Analysis .32
4.1.2.4.5 ENG.5 Software Design .34
4.1.2.4.6 ENG.6 Software Construction.36
4.1.2.4.7 ENG.7 Software Integration .38
4.1.2.4.8 ENG.8 Software Testing .40
4.1.2.4.9 ENG.9 System Integration .41
4.1.2.4.10 ENG.10 System Testing .42
4.1.2.4.11 ENG.11 Software Installation.43
4.1.2.4.12 ENG.12 Software and System Maintenance .44
4.1.2.5 Supporting process group (SUP) .47
4.1.2.5.1 SUP.1 Quality Assurance .47
4.1.2.5.2 SUP.2 Verification .48
4.1.2.5.3 SUP.3 Validation .51
4.1.2.5.4 SUP.4 Joint Review .52
4.1.2.5.5 SUP.5 Audit .54
4.1.2.5.6 SUP.6 Product Evaluation .55
4.1.2.5.7 SUP.7 Documentation .57
4.1.2.5.8 SUP.8 Configuration Management .59
4.1.2.5.9 SUP.9 Problem Resolution Management .61
4.1.2.5.10 SUP.10 Change Request Management .63
4.1.2.5.11 SUP.11 Safety and Dependability Assurance .64
4.1.2.5.12 SUP.12 Independent Software Verification and Validation .66
4.1.2.6 Management process group (MAN) .67
4.1.2.6.1 MAN.1 Organizational Alignment .67
4.1.2.6.2 MAN.2 Organization Management .70
4.1.2.6.3 MAN.3 Project Management.71
4.1.2.6.4 MAN.4 Quality Management.73
4.1.2.6.5 MAN.5 Risk Management .76
4.1.2.6.6 MAN.6 Measurement .77
4.1.2.6.7 MAN.7 Information Management .79
4.1.2.7 Process improvement process group (PIM) .81
4.1.2.7.1 PIM.1 Process Establishment .81
4.1.2.7.2 PIM.2 Process Assessment .82
4.1.2.7.3 PIM.3 Process Improvement .83
4.1.2.8 Resource and infrastructure process group (RIN) .84
4.1.2.8.1 RIN.1 Human Resource Management .84
4.1.2.8.2 RIN.2 Training .87
4.1.2.8.3 RIN.3 Knowledge Management .88
4.1.2.8.4 RIN.4 Infrastructure .89
4.1.2.9 Reuse process group (REU) .90
4.1.2.9.1 REU.1 Asset Management .90
4.1.2.9.2 REU.2 Reuse Program Management .92
4.1.2.9.3 REU.3 Domain Engineering .93
4.2 Work product characteristics . 95
4.3 Capability dimension . 95
4.4 Related processes for process attributes . 96
Annex A Conformance with ISO/IEC 15504 . 97
Annex B Links between WP and ECSS expected outputs . 98
Annex C Traceability between BP and ECSS . 114
Tables
Table 4-1: ECSS-Q-HB-80-02 set of processes. 10
Table 4-2: Related processes for process attributes . 96
European Foreword
This document (CEN/CLC/TR 17602-80-12:2021) has been prepared by Technical Committee
CEN/CLC/JTC 5 “Space”, the secretariat of which is held by DIN.
It is highlighted that this technical report does not contain any requirement but only collection of data
or descriptions and guidelines about how to organize and perform the work in support of EN 16602-
80.
This Technical report (CEN/CLC/TR 17602-80-12:2021) originates from ECSS-Q-HB-80-02 Part 2A.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such
patent rights.
This document has been prepared under a mandate given to CEN by the European Commission and
the European Free Trade Association.
This document has been developed to cover specifically space systems and has therefore precedence
over any TR covering the same scope but with a wider domain of applicability (e.g.: aerospace).
Introduction
This Standard provides the instruments needed by competent assessors to perform assessments and to
support improvement initiatives based on the framework described in TR 17603-80-11 (equivalent to
ECSS-Q-HB-80-02 Part 1).
The ECSS-Q-HB-80-02 assessment method is a space specific instantiation of ISO/IEC 15504-5. In turn,
ISO/IEC 15504 provides a common internationally recognized framework for the terminology and
reference process assessment description.
The instruments provided in this handbook, when applied by competent assessors, support
application of the methods described in Part 1 and allow claiming conformance to those methods and
to requirements in ECSS-Q-ST-80. Specific instruments are also provided to enable claiming
conformance to the requirements in ISO/IEC 15504 for process assessments as an additional advantage
of the application of this Standard.
While the instruments provided in this handbook may be provide useful information to participants
in process assessment and improvement in general, their use is intended specifically for competent
assessors. This handbook does not pose any requirements on the organisations being assessed or
carrying out process improvement programmes whether using the methods described in Part 1 or not.
Scope
This handbook provides assessors with a number of instruments needed to perform software process
capability assessments using the assessment method described in Part 1. It also provides instruments
that help assessors to carry out their activities when performing assessments and supporting the
implementation of software process improvement initiatives using the method for process
improvement described in Part 1.
The instruments provided are:
• The Process Assessment Model (PAM) required to perform ECSS-Q-HB-80-02 assessments
including process descriptions and process attribute indicators
• Conformance statement to the requirements in ISO/IEC 15504 Part 2
• A definition of the Process Reference Model (PRM) on which the ECSS-Q-HB-80-02 PAM is
based (defined in ECSS-Q-HB-80-02 Part 1)
• Detailed traces from base practices in the ECSS-Q-HB-80-02 PAM to ECSS standards clauses
and from ECSS-Q-HB-80-02 work products to ECSS expected outputs
References
EN Reference EN in text Title
EN 16601-00-01 ECSS-S-ST-00-01 ECSS System - Glossary of terms
EN 16601-10 ECSS-M-ST-10C rev.1 Space project management - Project planning and
implementation
EN 16601-10-01 ECSS-M-ST-10-01C Space project management - Organization and conduct
of reviews
EN 16601-40 ECSS-M-ST-40C rev.1 Space project management - Configuration and
information management
EN 16601-60 ECSS-M-ST-60C Space project management - Cost and schedule
management
EN 16601-80 ECSS-M-ST-80C Space project management - Risk management
EN 16602-10 ECSS-Q-ST-10C Space product assurance - Product assurance
management
EN 16602-10-04 ECSS-Q-ST-10-04C Space product assurance - Critical-item control
EN
...
Questions, Comments and Discussion
Ask us and Technical Secretary will try to provide an answer. You can facilitate discussion about the standard in here.