Environmental management systems - General guidelines on implementation (ISO 14004:2016)

ISO 14004:2016 provides guidance for an organization on the establishment, implementation, maintenance and improvement of a robust, credible and reliable environmental management system. The guidance provided is intended for an organization seeking to manage its environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability.
This International Standard helps an organization achieve the intended outcomes of its environmental management system, which provides value for the environment, the organization itself and interested parties. Consistent with the organization's environmental policy, the intended outcomes of an environmental management system include:
-      enhancement of environmental performance;
-      fulfilment of compliance obligations;
-      achievement of environmental objectives.
The guidance in this International Standard can help an organization to enhance its environmental performance, and enables the elements of the environmental management system to be integrated into its core business process.
NOTE          While the environmental management system is not intended to manage occupational health and safety issues, these can be included when an organization seeks to implement an integrated environmental and occupational health and safety management system.
ISO 14004:2016 is applicable to any organization, regardless of size, type and nature, and applies to the environmental aspects of its activities, products and services that the organization determines it can either control or influence, considering a life cycle perspective.
The guidance in this International Standard can be used in whole or in part to systematically improve environmental management. It serves to provide additional explanation of the concepts and requirements.
While the guidance in this International Standard is consistent with the ISO 14001 environmental management system model, it is not intended to provide interpretations of the requirements of ISO 14001.

Umweltmanagementsysteme - Allgemeine Leitlinien zur Verwirklichung (ISO 14004:2016)

Diese Internationale Norm enthält Leitlinien für den Aufbau, die Verwirklichung, die Aufrechterhaltung und
die Verbesserung eines widerstandsfähigen, glaubwürdigen und zuverlässigen Umweltmanagementsystems.
Die bereitgestellte Anleitung ist für die Anwendung durch Organisationen vorgesehen, die danach streben,
ihre umweltbezogenen Verantwortlichkeiten in einer zur ökologischen Säule der Nachhaltigkeit
beitragenden, systematischen Weise wahrzunehmen und zu steuern.
Diese Internationale Norm unterstützt eine Organisation dabei, die beabsichtigten Ergebnisse ihres
Umweltmanagementsystems zu erreichen, und damit einen Mehrwert für die Umwelt, die Organisation
selbst und für interessierte Parteien zu bieten. In Übereinstimmung mit der Umweltpolitik der Organisation
schließen die beabsichtigten Ergebnisse eines Umweltmanagementsystems Folgendes ein:
— Verbesserung der Umweltleistung;
— Erfüllung von bindenden Verpflichtungen;
— Erreichen von Umweltzielen.
Die in der vorliegenden Internationalen Norm enthaltenen Leitlinien können einer Organisation dabei
helfen, ihre Umweltleistung zu verbessern, und sie ermöglichen die Integration der Elemente des
Umweltmanagementsystems in ihren Kerngeschäftsprozess.
ANMERKUNG Obwohl das Umweltmanagementsystem nicht der Steuerung von Aspekten des Arbeits- und
Gesundheitsschutzes dient, können diese integriert werden, wenn eine Organisation die Absicht verfolgt, ein
einheitliches Managementsystem für Umwelt-, Arbeits- und Gesundheitsschutz zu verwirklichen.
Diese Internationale Norm ist auf alle Organisationen anwendbar, unabhängig von ihrer Größe, Art und
Beschaffenheit. Sie gilt für jene Umweltaspekte ihrer Tätigkeiten, Produkte und Dienstleistungen, welche die
Organisation unter Berücksichtigung des Lebenswegs als entweder von ihr steuerbar oder beeinflussbar
bestimmt.

Systèmes de management environnemental - Lignes directrices générales pour la mise en application (ISO 14004:2016)

ISO 14004:2016 donne à un organisme des lignes directrices concernant l'établissement, la mise en ?uvre, la mise à jour et l'amélioration d'un système de management environnemental robuste, crédible et fiable. Les lignes directrices fournies sont destinées à un organisme cherchant à gérer ses responsabilités environnementales de manière systématique afin de contribuer au pilier environnemental du développement durable.
La présente Norme internationale aide un organisme à obtenir les résultats escomptés de son système de management environnemental, qui fournit de la valeur pour l'environnement, l'organisme lui-même et les parties intéressées. En cohérence avec la politique environnementale de l'organisme, les résultats escomptés d'un système de management environnemental comprennent:
-      l'amélioration de la performance environnementale;
-      le respect des obligations de conformité;
-      l'atteinte des objectifs environnementaux.
Les lignes directrices de la présente Norme internationale peuvent aider un organisme à améliorer sa performance environnementale et permettent d'intégrer les éléments du système de management environnemental dans son processus métier de base.
NOTE          Bien que le système de management environnemental n'ait pas pour objet de traiter des questions relatives à la santé et à la sécurité au travail, ces dernières peuvent être incluses lorsque l'organisme cherche à mettre en ?uvre un système de management intégré de l'environnement et de la santé et la sécurité au travail.
ISO 14004:2016 est applicable à tout organisme, indépendamment de sa taille, de son type et de sa nature, et s'applique aux aspects environnementaux de ses activités, produits et services que l'organisme considère pouvoir maîtriser ou influencer, en adoptant une perspective de cycle de vie.
Les lignes directrices de la présente Norme internationale peuvent être utilisées dans leur totalité ou en partie pour améliorer de façon systématique le management environnemental. Elles servent à fournir une explication complémentaire des concepts et des exigences.
Les lignes directrices de la présente Norme internationale sont cohérentes avec le modèle de systèmes de management environnemental de l'ISO 14001, mais n'ont pas pour objet de fournir une interprétation des exigences de l'ISO 14001.

Sistemi ravnanja z okoljem - Splošne smernice za uvajanje (ISO 14004:2016)

Ta mednarodni standard podaja smernice za organizacije pri vzpostavljanju,
uvajanju, vzdrževanju in izboljšanju robustnega, kredibilnega in zanesljivega
sistema ravnanja z okoljem. Podane smernice so namenjene organizacijam, ki si prizadevajo
sistematično upravljati svoje odgovornosti na področju ravnanja z okoljem in tako prispevati k trajnostnemu varovanju okolja.
Ta mednarodni standard bo organizacijam v pomoč pri doseganju predvidenih rezultatov sistema ravnanja z okoljem, ki bodo dodana vrednost za okolje, organizacijo in vpletene strani. Skladno z okoljevarstveno politiko organizacije vključujejo predvideni rezultati sistema ravnanja z okoljem naslednje točke:
– večji učinki ravnanja z okoljem;
– izpolnitev obveznosti glede skladnosti;
– doseganje okoljskih ciljev.
Smernice v tem mednarodnem standardu so lahko organizacijam v pomoč pri izboljšanju njihovih učinkov ravnanja z okoljem in omogočajo integracijo elementov sistema ravnanja z okoljem v osnovne poslovne procese.
OPOMBA: Sistem ravnanja z okoljem ni namenjen za obravnavo vprašanj glede zdravja in varnosti pri delu; to je lahko vključeno, kadar želi organizacija uvesti integriran sistem ravnanja z okoljem ter varovanja zdravja in varnosti pri delu.
Ta mednarodni standard se uporablja za vse organizacije ne glede na velikost, vrsto in naravo ter za okoljevarstvene vidike na področju njihovih dejavnosti, proizvodov in storitev, za katere organizacija določi, da jih lahko nadzira ali nanje vpliva ob upoštevanju njihove življenjske dobe. Smernice v tem mednarodnem standardu je mogoče v celoti ali delno uporabiti za sistematično izboljšanje ravnanja z okoljem. Vključujejo dodatno razlago konceptov in zahtev.
Smernice v tem mednarodnem standardu so sicer skladne z modelom sistema ravnanja z okoljem iz standarda ISO 14001, vendar ne interpretirajo zahtev tega standarda.

General Information

Status
Published
Publication Date
01-Mar-2016
Withdrawal Date
29-Sep-2016
Current Stage
6060 - Definitive text made available (DAV) - Publishing
Start Date
02-Mar-2016
Completion Date
02-Mar-2016

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SLOVENSKI STANDARD
01-junij-2016
1DGRPHãþD
SIST EN ISO 14004:2010
Sistemi ravnanja z okoljem - Splošne smernice za uvajanje (ISO 14004:2016)
Environmental management systems - General guidelines on implementation (ISO
14004:2016)
Umweltmanagementsysteme - Allgemeiner Leitfaden über Grundsätze, Systeme und
unterstützende Methoden (ISO 14004:2016)
Systèmes de management environnemental - Lignes directrices générales concernant
les principes, les systèmes et les techniques de mise en œuvre (ISO 14004:2016)
Ta slovenski standard je istoveten z: EN ISO 14004:2016
ICS:
03.100.70 Sistemi vodenja Management systems
13.020.10 Ravnanje z okoljem Environmental management
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EN ISO 14004
EUROPEAN STANDARD
NORME EUROPÉENNE
March 2016
EUROPÄISCHE NORM
ICS 13.020.10 Supersedes EN ISO 14004:2010
English Version
Environmental management systems - General guidelines
on implementation (ISO 14004:2016)
Systèmes de management environnemental - Lignes Umweltmanagementsysteme - Allgemeiner Leitfaden
directrices générales pour la mise en application (ISO über Grundsätze, Systeme und unterstützende
14004:2016) Methoden (ISO 14004:2016)
This European Standard was approved by CEN on 1 March 2016.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2016 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 14004:2016 E
worldwide for CEN national Members.

Contents Page
European foreword . 3
Annex ZA Relationship between this European Standard and the Essential
(informative)
Requirements of EU Directive 765/2008 . 4

European foreword
This document (EN ISO 14004:2016) has been prepared by Technical Committee ISO/TC 207
"Environmental management".
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by September 2016, and conflicting national standards
shall be withdrawn at the latest by September 2016.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent
rights.
This document supersedes EN ISO 14004:2010.
This document has been prepared under a mandate given to CEN by the European Commission and the
European Free Trade Association, and supports essential requirements of EU Directive(s).
For relationship with EU Directive(s), see informative Annex ZA, which is an integral part of this
document.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia,
France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,
Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and the United Kingdom.
Endorsement notice
The text of ISO 14004:2016 has been approved by CEN as EN ISO 14004:2016 without any modification.
Annex ZA
(informative)
Relationship between this European Standard and the Essential

Requirements of EU Directive 765/2008
This European Standard has been prepared under a mandate given to CEN by the European
Commission and the European Free Trade Association to provide one means of conforming to Essential
Requirements of the New Approach Directive 765/2008.
Once this standard is cited in the Official Journal of the European Union under that Directive and has
been implemented as a national standard in at least one Member State, compliance with the normative
clauses of this standard confers, within the limits of the scope of this standard, a presumption of
conformity with the relevant Essential Requirements of that Directive and associated EFTA regulations.
WARNING: Other requirements and other EU Directives may be applicable to the products falling
within the scope of this standard.

INTERNATIONAL ISO
STANDARD 14004
Third edition
2016-03-01
Environmental management
systems — General guidelines on
implementation
Systèmes de management environnemental — Lignes directrices
générales pour la mise en application
Reference number
ISO 14004:2016(E)
©
ISO 2016
ISO 14004:2016(E)
© ISO 2016, Published in Switzerland
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form
or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior
written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of
the requester.
ISO copyright office
Ch. de Blandonnet 8 • CP 401
CH-1214 Vernier, Geneva, Switzerland
Tel. +41 22 749 01 11
Fax +41 22 749 09 47
copyright@iso.org
www.iso.org
ii © ISO 2016 – All rights reserved

ISO 14004:2016(E)
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
3.1 Terms related to organization and leadership . 2
3.2 Terms related to planning . 3
3.3 Terms related to support and operation . 4
3.4 Terms related to performance evaluation and improvement . 5
4 Context of the organization . 6
4.1 Understanding the organization and its context . 6
4.2 Understanding the needs and expectations of interested parties .10
4.2.1 General.10
4.2.2 Determining relevant interested parties .10
4.2.3 Determining relevant needs and expectations of relevant interested parties .10
4.2.4 Determining compliance obligations .11
4.2.5 Use and application of the needs and expectations of interested parties .11
4.3 Determining the scope of the environmental management system .11
4.4 Environmental management system .12
4.4.1 General.12
4.4.2 Establishing, implementing, maintaining and continually improving an
environmental management system .13
5 Leadership .14
5.1 Leadership and commitment .14
5.2 Environmental policy .15
5.3 Organizational roles, responsibilities and authorities.18
6 Planning .19
6.1 Actions to address risks and opportunities .19
6.1.1 General.19
6.1.2 Environmental aspects .23
6.1.3 Compliance obligations .27
6.1.4 Planning action .29
6.2 Environmental objectives and planning to achieve them .29
6.2.1 General.29
6.2.2 Establishing environmental objectives.30
6.2.3 Planning actions to achieve environmental objectives .30
6.2.4 Performance indicators.31
7 Support .32
7.1 Resources .32
7.2 Competence .32
7.3 Awareness .34
7.4 Communication .35
7.4.1 General.35
7.4.2 Internal
...

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