Data quality — Part 2: Vocabulary

This document defines terms relating to data quality used in the ISO 8000 series of parts. Terms and definitions related to quality in general are outside the scope of this document.

Qualité des données — Partie 2: Vocabulaire

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INTERNATIONAL ISO
STANDARD 8000-2
Third edition
2018-11
Data quality —
Part 2:
Vocabulary
Qualité des données —
Partie 2: Vocabulaire
Reference number
ISO 8000-2:2018(E)
©
ISO 2018

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ISO 8000-2:2018(E)

COPYRIGHT PROTECTED DOCUMENT
© ISO 2018
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
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ii © ISO 2018 – All rights reserved

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ISO 8000-2:2018(E)

Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
3.1 Terms relating to quality . 1
3.2 Terms relating to data and information . 2
3.3 Terms relating to identifier . 2
3.4 Terms relating to measurement . 3
3.5 Terms relating to industrial data . 3
3.6 Terms relating to data dictionary . 4
3.7 Terms relating to characteristic data . 5
3.8 Terms relating to data quality . 5
3.9 Terms relating to syntax and semantics . 7
3.10 Terms relating to transaction data . 7
3.11 Terms relating to master data . 7
3.12 Terms relating to product data . 8
3.13 Terms relating to item of production and item of supply . 9
3.14 Terms relating to data quality role .10
3.15 Terms relating to process assessment .10
Annex A (informative) Document identification .13
Bibliography .14
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ISO 8000-2:2018(E)

Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www .iso .org/patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO's adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see www .iso
.org/iso/foreword .html.
This document was prepared by Technical Committee ISO/TC 184, Automation systems and integration,
Subcommittee SC 4, Industrial data.
This third edition cancels and replaces the second edition (ISO 8000-2:2017), which has been technically
revised. It also incorporates the Amendment ISO 8000-2:2017/Amd.1:2018.
The main changes compared to the previous edition are as follows:
— addition and modifications of terms and definitions;
— re-ordering of subclauses and terms within those subclauses.
A list of all parts in the ISO 8000 series can be found on the ISO website.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www .iso .org/members .html.
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ISO 8000-2:2018(E)

Introduction
The ability to create, collect, store, maintain, transfer, process and present data to support business
processes in a timely and cost effective manner requires both an understanding of the characteristics
of the data that determine its quality, and an ability to measure, manage and report on data quality.
ISO 8000 defines characteristics that can be tested by any organization in the data supply chain to
objectively determine conformance of the data to ISO 8000.
ISO 8000 provides frameworks for improving data quality for specific kinds of data. The frameworks
can be used independently or in conjunction with quality management systems.
ISO 8000 covers industrial data quality characteristics throughout the product life cycle from
conception to disposal. ISO 8000 addresses specific kinds of data including, but not limited to, master
data, transaction data and product data.
This document establishes the vocabulary for the ISO 8000 series of parts.
Annex A contains an identifier that unambiguously identifies this document in an open information
system.
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INTERNATIONAL STANDARD ISO 8000-2:2018(E)
Data quality —
Part 2:
Vocabulary
1 Scope
This document defines terms relating to data quality used in the ISO 8000 series of parts.
Terms and definitions related to quality in general are outside the scope of this document.
2 Normative references
There are no normative references in this document.
3 Terms and definitions
ISO and IEC maintain terminological databases for use in standardization at the following addresses:
— ISO Online browsing platform: available at https: //www .iso .org/obp
— IEC Electropedia: available at http: //www .electropedia .org/
3.1 Terms relating to quality
3.1.1
process
set of interrelated or interacting activities that use inputs to deliver an intended result
[SOURCE: ISO 9000:2015, 3.4.1, modified — Notes to entry have been removed.]
3.1.2
requirement
need or expectation that is stated, generally implied or obligatory
[SOURCE: ISO 9000:2015, 3.6.4, modified — Notes to entry have been removed.]
3.1.3
quality
degree to which a set of inherent characteristics of an object fulfils requirements (3.1.2)
Note 1 to entry: The term “quality” can be used with adjectives such as poor, good or excellent.
Note 2 to entry: “Inherent”, as opposed to “assigned”, means existing in the object.
[SOURCE: ISO 9000:2015, 3.6.2]
3.1.4
quality management system
part of a management system with regard to quality (3.1.3)
[SOURCE: ISO 9000:2015, 3.5.4]
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ISO 8000-2:2018(E)

3.1.5
nonconformity
non-fulfilment of a requirement (3.1.2)
[SOURCE: ISO 9000:2015, 3.6.9, modified — Note to entry has been removed.]
3.2 Terms relating to data and information
3.2.1
information
knowledge concerning objects, such as facts, events, things, processes (3.1.1), or ideas, including
concepts, that within a certain context has a particular meaning
[SOURCE: ISO/IEC 2382:2015, 2121271, modified — Field of application and notes to entry have been
removed.]
3.2.2
data
reinterpretable representation of information (3.2.1) in a formalized manner suitable for communication,
interpretation, or processing
[SOURCE: ISO/IEC 2382:2015, 2121272, modified — Notes to entry have been removed.]
3.2.3
data exchange
storing, accessing, transferring, and archiving of data (3.2.2)
[SOURCE: ISO 10303-1:1994, 3.2.15]
3.2.4
data set
logically meaningful grouping of data (3.2.2)
EXAMPLE 1 Computer-aided design (CAD) files.
EXAMPLE 2 Electronic data interchange (EDI) transactions.
3.2.5
metadata
data (3.2.2) defining and describing other data
[SOURCE: ISO/IEC 11179-1:2015, 3.2.16, modified — The words “that defines and describes” have been
replaced with “defining and describing”.]
3.2.6
objective evidence
data (3.2.2) supporting the existence or verity of something
Note 1 to entry: Objective evidence can be obtained through observing, measuring (3.4.1), testing or other means.
[SOURCE: ISO 9000:2015, 3.8.3, modified — Note 1 to entry has been modified and Note 2 to entry has
been removed.]
3.3 Terms relating to identifier
3.3.1
identifier
string of characters created by an organization to reference a data set (3.2.4)
3.3.2
identifier resolution
process (3.1.1) that, when applied to an identifier (3.3.1), returns an associated data set (3.2.4)
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ISO 8000-2:2018(E)

3.3.3
entity
concrete or abstract thing in the domain under consideration
[SOURCE: ISO 19439:2006, 3.29, modified — The word “any” has been removed at the start of the
definition.]
3.3.4
organization identifier
reference that can be resolved unambiguously to the legal name, the location and the administrator of
the organization
3.3.5
legal entity
physical or juridical person granted legal status by the governing body of a nation, state or community
3.3.6
authoritative legal entity identifier
ALEI
identifier (3.3.1) for a physical or juridical person issued by the administrative agency for a governing
body of the nation, state, or community with the authority to grant legal status
3.3.7
proxy identifier
identifier (3.3.1) issued by an organization that is not the originator of the object identified
3.4 Terms relating to measurement
3.4.1
measure
ascertain or determine the magnitude or quantity of something
3.4.2
measurement
result of measuring (3.4.1) something
3.4.3
measurement data
data (3.2.2) representing a measurement (3.4.2)
3.5 Terms relating to industrial data
3.5.1
product
thing or substance produced by a natural or artificial process (3.1.1)
[SOURCE: ISO 10303-1:1994, 3.2.26]
3.5.2
product data
representation of information (3.2.1) about a product (3.5.1) in a formal manner suitable for
communication, interpretation, or processing by human beings or by computers
[SOURCE: ISO 10303-1:1994, 3.2.27]
3.5.3
application
one or more processes (3.1.1) creating or using product data (3.5.2)
[SOURCE: ISO 10303-1:1994, 3.2.2, modified — The phrase “group of” has been removed at the start of
the definition.]
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ISO 8000-2:2018(E)

3.5.4
application protocol
AP
part of ISO 10303 that specifies an application interpreted model satisfying the scope and information
(3.2.1) requirements (3.1.2) for a specific application (3.5.3)
Note 1 to entry: This definition differs from the definition used in open system interconnection (OSI) standards.
No part of ISO 8000, however, contains content referring specifically to OSI communication, so this definition
applies in all parts of ISO 8000.
[SOURCE: ISO 10303-1:1994, 3.2.7, modified — The words “part of this International Standard” have
been replaced with “part of ISO 10303” in the definition and Note 1 to entry has been modified.]
3.5.5
application reference model
ARM
information (3.2.1) model that describes the information requirements (3.1.2) and constraints of a
specific application (3.5.3) context
[SOURCE: ISO 10303-1:1994, 3.2.8]
3.6 Terms relating to data dictionary
3.6.1
data dictionary entry
description of an entity (3.3.3) type containing, at a minimum, an unambiguous identifier (3.3.1), a term,
and a definition
Note 1 to entry: In the ISO 8000 data (3.2.2) architecture, a property need not be associated with a specific
data type in a data dictionary (3.6.2). The association between a property and a data type can be made in a data
specification (3.6.3).
Note 2 to entry: In order to exchange a value corresponding to a data dictionary entry, more information (3.2.1)
than an identifier, a name and a definition could be needed. For a property, a data type is needed. Depending on
the kind of property, other data elements (e.g. unit of measure, language) could also be needed. These elements
can be given in the data dictionary, in a data specification that references the data dictionary entry, or directly
associated with the data.
Note 3 to entry: In the ISO 13584 data architecture, the dictionary entry for a property is required to reference
a specific data type. Thus, an ISO 13584 dictionary entry is a special case of the more general concept, as it
includes elements of a data specification.
[SOURCE: ISO 22745-2:2010, B.2.17, modified — The spelling of “datatype” has been changed to “data
type” to be consistent with other terms in this document and Note 2 to entry has been modified.]
3.6.2
data dictionary
collection of data dictionary entries (3.6.1) that allows lookup by entity (3.3.3) identifier (3.3.1)
[SOURCE: ISO 22745-2:2010, B.2.16]
3.6.3
data specification
rules for describing items belonging to a particular class using entries from a data dictionary (3.6.2)
[SOURCE: ISO 22745-2:2010, B.2.18, modified — Examples have been removed.]
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ISO 8000-2:2018(E)

3.7 Terms relating to characteristic data
3.7.1
property value
instance of a specific value together with an identifier (3.3.1) for a data dictionary entry (3.6.1) that
defines a property
3.7.2
characteristic data
description of an entity (3.3.3) by the class to which it belongs and a set of property values (3.7.1)
EXAMPLE 1 ISO 13584, ISO 15926, ISO 22745, ISO 13399 and ISO/TS 29002 all include characteristic data in
their data (3.2.2) models.
EXAMPLE 2 The item “Hex Cap Screw — A193 Grade B7,.250-20 X 1.250” appears in a manufacturer's
catalogue. It can be described as:
—  class: hexagon cap screw;
—  property values: [material specification, A193 Grade B7]; [diameter, 0.250 in]; [thread pitch, 20/in]; [length,
    1.250 in].
In actual characteristic data, the first element of each bracketed pair would be an identifier (3.3.1) for a data
dictionary entry (3.6.1). The elements are shown decoded here for clarity.
3.8 Terms relating to data quality
3.8.1
data quality
degree to which a set of inherent characteristics of data (3.2.2) fulfils requirements (3.1.2)
Note 1 to entry: See also quality (3.1.3).
3.8.2
data quality management
coordinated activities to direct and control an organization with regard to data quality (3.8.1)
3.8.3
data error
non-fulfilment of a data (3.2.2) requirement (3.1.2)
Note 1 to entry: In this term, “error” is synonymous with nonconformity (3.1.5).
3.8.4
data provenance record
record of the ultimate derivation and passage of a piece of data (3.2.2) through its various owners or
custodians
Note 1 to entry: A data provenance record can include information (3.2.1) about creation, update, transcription,
abstraction, validation (3.8.6), and transferring ownership of data.
3.8.5
verification
confirmation, through the provision of objective evidence (3.2.6), that specified requirements (3.1.2)
have been fulfilled
[SOURCE: ISO 9000:2015, 3.8.12, modified — Notes to entry have been removed.]
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ISO 8000-2:2018(E)

3.8.6
validation
confirmation, through the provision of objective evidence (3.2.6), that the requirements (3.1.2) for a
specific intended use or application (3.5.3) have been fulfilled
[SOURCE: ISO 9000:2015, 3.8.13, modified — Notes to entry have been removed.]
3.8.7
data completeness
quality (3.1.3) of having all data (3.2.2) that existed in the possession of the sender at the time the data
message was created
3.8.8
data completeness record
record of the information (3.2.1) provided about the data completeness (3.8.7) of a specified data set (3.2.4)
Note 1 to entry: A data completeness record can include representations
...

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