Road vehicles - Standardized access to automotive repair and maintenance information (RMI) - Part 3: Functional user interface requirements (ISO/FDIS 18541-3:2021)

Straßenfahrzeuge - Standardisierter Zugang zu Reparatur- und Wartungsinformationen (RMI) - Teil 3: Anforderungen an die funktionale Nutzerschnittstelle (ISO/FDIS 18541-3:2021)

Dieses Dokument umfasst Anforderungen an die funktionale Nutzerschnittstelle in Bezug auf Reparatur- und Wartungsinformationssysteme (RMI), die der Standardisierung des Zugangs zu RMI durch unabhängige Marktteilnehmer dienen.
In diesem Dokument sind alle Anforderungen an die funktionale Nutzerschnittstelle festgelegt, die sich auf das RMI-System eines Fahrzeugherstellers beziehen. Diese Anforderungen spiegeln die Bedürfnisse wider, die von denen in ISO 18541-1 beschriebenen Anwendungsfällen abgeleitet sind.

Véhicules routiers - Normalisation de l'accès aux informations relatives à la réparation et à la maintenance pour l'automobile (RMI) - Partie 3: Exigences fonctionnelles relatives à l’interface utilisateur (ISO/FDIS 18541-3:2021)

Le présent document contient les exigences fonctionnelles relatives à l'interface utilisateur liées aux systèmes d'information sur la réparation et la maintenance des véhicules (RMI) dans le but de normaliser l'accès des opérateurs indépendants aux RMI.
Le présent document spécifie toutes les exigences fonctionnelles relatives à l'interface utilisateur associée au système RMI d'un constructeur de véhicules. Ces exigences reflèteront les besoins qui découlent des cas d'utilisation spécifiés dans l'ISO 18541-1.

Cestna vozila - Standardiziran dostop do informacij o popravilih in vzdrževanju avtomobilov (RMI) - 3. del: Zahteve za funkcionalni uporabniški vmesnik (ISO/FDIS 18541-3:2021)

General Information

Status
Not Published
Public Enquiry End Date
27-Sep-2020
Technical Committee
Current Stage
5020 - Formal vote (FV) (Adopted Project)
Start Date
11-Mar-2021
Due Date
29-Apr-2021
Completion Date
19-Mar-2021

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SLOVENSKI STANDARD
oSIST prEN ISO 18541-3:2020
01-september-2020
Cestna vozila - Standardiziran dostop do informacij o popravilih in vzdrževanju
avtomobilov (RMI) - 3. del: Zahteve za funkcionalni uporabniški vmesnik (ISO/DIS
18541-3:2020)

Road vehicles - Standardized access to automotive repair and maintenance information

(RMI) - Part 3: Functional user interface requirements (ISO/DIS 18541-3:2020)

Straßenfahrzeuge - Standardisierter Zugang zu Reparatur- und Wartungsinformationen

(RMI) - Teil 3: Anforderungen an die funktionale Nutzerschnittstelle (ISO/DIS 18541-

3:2020)

Véhicules routiers - Normalisation de l'accès aux informations relatives à la réparation et

à la maintenance pour l'automobile (RMI) - Partie 3: Exigences fonctionnelles relatives à

l’interface utilisateur (ISO/DIS 18541-3:2020)
Ta slovenski standard je istoveten z: prEN ISO 18541-3
ICS:
43.040.15 Avtomobilska informatika. Car informatics. On board
Vgrajeni računalniški sistemi computer systems
43.180 Diagnostična, vdrževalna in Diagnostic, maintenance and
preskusna oprema test equipment
oSIST prEN ISO 18541-3:2020 en,fr,de

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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oSIST prEN ISO 18541-3:2020
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oSIST prEN ISO 18541-3:2020
DRAFT INTERNATIONAL STANDARD
ISO/DIS 18541-3
ISO/TC 22/SC 31 Secretariat: DIN
Voting begins on: Voting terminates on:
2020-07-06 2020-09-28
Road vehicles — Standardized access to automotive repair
and maintenance information (RMI) —
Part 3:
Functional user interface requirements

Véhicules routiers — Normalisation de l'accès aux informations relatives à la réparation et à la

maintenance pour l'automobile (RMI) —
Partie 3: Exigences d'interface fonctionnelles pour l'utilisateur
ICS: 43.040.15; 43.180
THIS DOCUMENT IS A DRAFT CIRCULATED
This document is circulated as received from the committee secretariat.
FOR COMMENT AND APPROVAL. IT IS
THEREFORE SUBJECT TO CHANGE AND MAY
NOT BE REFERRED TO AS AN INTERNATIONAL
STANDARD UNTIL PUBLISHED AS SUCH.
IN ADDITION TO THEIR EVALUATION AS
ISO/CEN PARALLEL PROCESSING
BEING ACCEPTABLE FOR INDUSTRIAL,
TECHNOLOGICAL, COMMERCIAL AND
USER PURPOSES, DRAFT INTERNATIONAL
STANDARDS MAY ON OCCASION HAVE TO
BE CONSIDERED IN THE LIGHT OF THEIR
POTENTIAL TO BECOME STANDARDS TO
WHICH REFERENCE MAY BE MADE IN
Reference number
NATIONAL REGULATIONS.
ISO/DIS 18541-3:2020(E)
RECIPIENTS OF THIS DRAFT ARE INVITED
TO SUBMIT, WITH THEIR COMMENTS,
NOTIFICATION OF ANY RELEVANT PATENT
RIGHTS OF WHICH THEY ARE AWARE AND TO
PROVIDE SUPPORTING DOCUMENTATION. ISO 2020
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oSIST prEN ISO 18541-3:2020
ISO/DIS 18541-3:2020(E)
COPYRIGHT PROTECTED DOCUMENT
© ISO 2020

All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may

be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting

on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address

below or ISO’s member body in the country of the requester.
ISO copyright office
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Email: copyright@iso.org
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Published in Switzerland
ii © ISO 2020 – All rights reserved
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oSIST prEN ISO 18541-3:2020
ISO/DIS 18541-3:2020(E)
Contents Page

Foreword ........................................................................................................................................................................................................................................iv

Introduction ..................................................................................................................................................................................................................................v

1 Scope ................................................................................................................................................................................................................................. 1

2 Normative references ...................................................................................................................................................................................... 1

3 Terms and definitions ..................................................................................................................................................................................... 1

4 Symbols and abbreviated terms ........................................................................................................................................................... 1

5 Conventions ............................................................................................................................................................................................................... 2

6 Requirements overview and principles ....................................................................................................................................... 2

6.1 Basic principles for requirements definition ................................................................................................................ 2

6.2 Navigational pathway from standardized use cases to VM-specific navigation position ....... 2

6.3 VM RMI system standardized navigation ......................................................................................................................... 3

6.4 Requirements clusters ...................................................................................................................................................................... 5

7 Requirements cluster 1 — Standardized access mode ................................................................................................. 7

7.1 [FREQ-1] RMI access mode .......................................................................................................................................................... 7

7.2 [FREQ-2] Registration and login support ....................................................................................................................... 7

8 Requirements cluster 2 — Use cases map ................................................................................................................................. 7

8.1 [FREQ-3] VM RMI system implemented use cases map ...................................................................................... 7

8.2 [FREQ-4] Download area ............................................................................................................................................................10

9 Requirements cluster 3 — Navigational pathway ...........................................................................................................10

9.1 [FREQ-5] Navigational pathway ............................................................................................................................................10

Bibliography .............................................................................................................................................................................................................................12

© ISO 2020 – All rights reserved iii
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oSIST prEN ISO 18541-3:2020
ISO/DIS 18541-3:2020(E)
Foreword

ISO (the International Organization for Standardization) is a worldwide federation of national standards

bodies (ISO member bodies). The work of preparing International Standards is normally carried out

through ISO technical committees. Each member body interested in a subject for which a technical

committee has been established has the right to be represented on that committee. International

organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.

ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of

electrotechnical standardization.

The procedures used to develop this document and those intended for its further maintenance are

described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the

different types of ISO documents should be noted. This document was drafted in accordance with the

editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/ directives).

Attention is drawn to the possibility that some of the elements of this document may be the subject of

patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of

any patent rights identified during the development of the document will be in the Introduction and/or

on the ISO list of patent declarations received (see www .iso .org/ patents).

Any trade name used in this document is information given for the convenience of users and does not

constitute an endorsement.

For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and

expressions related to conformity assessment, as well as information about ISO's adherence to the

World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT), see www .iso .org/

iso/ foreword .html.

This document was prepared by Technical Committee ISO/TC 22, Road vehicles, Subcommittee SC 31,

data communication.

This second edition cancels and replaces the first edition (ISO 18541-3:2014), which has been technically

revised.
The main changes compared to the previous edition are as follows:
— Document adopted to use cases updates taken in part 1 of this document series;
— Editorial corrections.
A list of all parts in the ISO 18541 series can be found on the ISO website.

Any feedback or questions on this document should be directed to the user’s national standards body. A

complete listing of these bodies can be found at www .iso .org/ members .html.
iv © ISO 2020 – All rights reserved
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oSIST prEN ISO 18541-3:2020
ISO/DIS 18541-3:2020(E)
Introduction

This set of standards includes the requirements to be fulfilled by Repair and Maintenance Information

(RMI) systems as applied by the European Commission — Enterprise and Industry Directorate-General,

[8]

Consumer goods — Automotive industry EC mandate M/421 dated Brussels, 21 January 2008.

This mandate relates to the EC type-approval system for vehicles falling into the scopes of Directives

[11] [9] [10]

70/156/EEC (replaced by 2007/46/EC ), 2002/24/EC and 2003/37/EC and, in particular, to

requirements for access to vehicle repair and maintenance information by independent operators.

This document only covers access to automotive repair and maintenance information for light

passenger, commercial vehicles (see NOTE 1) and heavy duty vehicles (see NOTE 2) based on Directive

[11]
70/156/EEC (replaced by 2007/46/EC ).
[8]

The purpose of the EC Mandate M/421 is to develop a standard or set of standards which specify the

requirements to provide standardized access to automotive repair and maintenance information (RMI)

for independent operators.

NOTE 1 Regulation (EC) No 715/2007 of the European Parliament and of the Council of 20 June 2007 on

type-approval of motor vehicles with respect to emissions from light passenger and commercial vehicles

(Euro 5 and Euro 6) and on access to vehicle repair and maintenance information and Commission Regulation

(EC) No 692/2008 of 18 July 2008 implementing and amending Regulation (EC) No 715/2007 of the European

Parliament and of the Council on type-approval of motor vehicles with respect to emissions from light passenger

and commercial vehicles (Euro 5 and Euro 6) and on access to vehicle repair and maintenance information and

amending Commission Regulation (EU) No 566/2011 of 8 June 2011 amending Regulation (EC) No 715/2007 of

the European Parliament and of the Council and Commission Regulation (EC) No 692/2008 as regards access to

vehicle repair and maintenance information.

NOTE 2 Regulation (EC) No 595/2009 of the European Parliament and of the Council of 18 June 2009 on type-

approval of motor vehicles with respect to emissions from heavy duty vehicles (Euro VI) and on access to vehicle

repair and maintenance information, Commission Regulation (EU) No 582/2011 of 25 May 2011 implementing

and amending Regulation (EC) No 595/2009 of the European Parliament and of the Council with respect to

emissions from heavy duty vehicles (Euro VI), and Commission Regulation (EU) No 64/2012 of 23 January 2012

amending Regulation (EU) No 582/2011 2011 implementing and amending Regulation (EC) No 595/2009 of the

European Parliament and of the Council with respect to emissions from heavy duty vehicles (Euro VI).

The information included in this part of ISO 18541 derives from the legislative requirements on

European level in the field of repair and maintenance information and related security requirements

and can be referenced by legislation in other countries.

The vehicle manufacturer (VM) RMI website is accessible for independent operators (IOs) complying

with the European CEN and ISO standards for accessing RMI. These standards have been defined in co-

operation between VMs and IOs within the automotive industry.

This means practically that the user will be guided to the information he is searching for by, for example,

entering the Vehicle Identification Number (VIN) of the vehicle and the type of information required.

The navigation has been constructed in such a way that users will find the information in a simplified way.

After logging in (requires registration) the user will be presented with options for accessing the RMI.

The standardized access will be presented in the form of types of information which will guide the user

to the information; at certain stages the user is requested to enter further data in order for the RMI

system to correctly identify the information the user is searching for.

Users need to follow the guidance precisely in order to guarantee that the user will find the correct

information that they require.
© ISO 2020 – All rights reserved v
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oSIST prEN ISO 18541-3:2020
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oSIST prEN ISO 18541-3:2020
DRAFT INTERNATIONAL STANDARD ISO/DIS 18541-3:2020(E)
Road vehicles — Standardized access to automotive repair
and maintenance information (RMI) —
Part 3:
Functional user interface requirements
1 Scope

This document includes functional user interface requirements related to automotive repair and

maintenance information (RMI) systems in order to standardize access to RMI for independent

operators.

This document specifies all functional user interface requirements related to a vehicle manufacturer's

RMI system. These requirements will reflect the deriving needs from the use cases as specified in

ISO 18541-1.
2 Normative references

The following documents are referred to in the text in such a way that some or all of their content

constitutes requirements of this document. For dated references, only the edition cited applies. For

undated references, the latest edition of the referenced document (including any amendments) applies.

ISO 18541-1:20xx, Road vehicles — Standardized access to automotive repair and maintenance information

(RMI) — Part 1: General information and use case definition
3 Terms and definitions

For the purposes of this document, the terms and definitions given in ISO 18541-1 and the following apply.

ISO and IEC maintain terminological databases for use in standardization at the following addresses:

— ISO Online browsing platform: available at https:// www .iso .org/ obp
— IEC Electropedia: available at http:// www .electropedia .org/
3.1
artefact

one of many kinds of tangible by-products produced during the development of software

4 Symbols and abbreviated terms
AR authorized repairer
FREQ- functional user interface requirement
IO independent operator
RMI repair and maintenance information
VCI vehicle communication interface
VM vehicle manufacturer
© ISO 2020 – All rights reserved 1
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oSIST prEN ISO 18541-3:2020
ISO/DIS 18541-3:2020(E)
5 Conventions

This document is based on the conventions discussed in the OSI Service Conventions (ISO/IEC 10731).

6 Requirements overview and principles
6.1 Basic principles for requirements definition

Basic principles have been established as a guideline to define the requirements.

— The requirements stated in this document shall not specify any implementation details;

— Requirements shall be expressed in terms of performance rather than design or descriptive

characteristics. This approach leaves maximum freedom to technical development;

— The requirements shall allow for flexible navigational pathways for practical and state-of-the-art

access to RMI in the VM websites;

— The requirements shall allow for concepts to be able to implement navigational principles to

minimize the impact to the existing VM RMI systems.
6.2 Navigational pathway from standardized use cases to VM-specific
...

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