SIST ETS 300 392-10-2 E2:2003

• Abstract:

  Analysis of predicted needs for digital trunked systems in Europe; definition of services to be provided; analysis of spectrum req ments; characteristics of relevant interfaces Contains: TETRA 03.60 to 03.85

• Status: Published
• Publication Date: 30-Nov-2003
• ICS: 33.070.10 - Terrestrial Trunked Radio (TETRA)
• Technical Committee: SS EIT - Technical Board for the electrotechnical, information technology and telecommunications fields
• Current Stage: 6060 - National Implementation/Publication (Adopted Project)
• Start Date: 01-Dec-2003
• Due Date: 01-Dec-2003
• Completion Date: 01-Dec-2003
• Mandate: T-172-1A
• Ref Project: ETSI ETS 300 392-10-2 ed.2 (2000-08) - Terrestrial Trunked Radio (TETRA); Voice plus Data (V+D); Part 10: Supplementary services stage 1; Sub-part 2: Call report

Overview

SIST ETS 300 392-10-2 E2:2003 specifies the Stage 1 requirements for the Call Report (CR) supplementary service within the Terrestrial Trunked Radio (TETRA) standard, focusing on Voice plus Data (V+D) services. Developed to address the complex operational needs of digital trunked radio systems in Europe, this standard outlines the functionality, user expectations, and procedural interactions of the Call Report feature for individual TETRA users. The document is harmonized with the corresponding ETSI publication and plays a crucial role in ensuring consistency and interoperability across TETRA networks.

TETRA is widely deployed in public safety, transportation, utilities, and mission-critical communications, making the effective handling of supplementary services like Call Report essential for end-users and network operators alike.

Key Topics

• Supplementary Service Scope
  The standard defines the Call Report (CR) as a service available to individual TETRA users when a call attempt fails due to the called user being busy, not answering, or not reachable.
• Service Provision and Withdrawal
  SS-CR can be made available to all subscribed TETRA users and may be withdrawn for administrative reasons. No subscription parameters apply to the called user, and the identity presentation to user B cannot be inhibited.
• Activation and Operation
  Call Report is activated for a user upon service provision and may be deactivated upon service withdrawal. The originator can request the service if a call fails and within a retention period managed by the Switching and Management Infrastructure (SwMI).
• Procedural Flow
  • If user B is busy or does not answer, user A can request CR before or after call disconnection.
  • If user B is not reachable, SwMI monitors for availability and notifies user B when reachable, within a user-defined validity time.
• Interaction with Other Supplementary Services
  The standard details interactions and non-interactions between Call Report and a range of TETRA supplementary services, including call forwarding, call barring, and others.

Applications

• Enhanced Call Handling
  The Call Report service allows originating users to ensure their identity is presented to called users who were initially unavailable. This supports operational workflows where return communications are essential.
• Public Safety and Emergency Communications
  Critical sectors such as public safety benefit from reliable message delivery and accountability, meeting the needs for robust incident follow-up.
• Enterprise and Utility Operations
  Organizations using TETRA for internal coordination can maintain efficient communication channels even when users are temporarily unreachable.
• Network Interoperability
  By following a common specification, TETRA networks across different operators and geographies can deliver consistent supplementary service behaviors, improving the overall user experience.

Related Standards

The SIS ETS 300 392-10-2 E2:2003 standard is part of a comprehensive suite of TETRA specifications. Key related standards include:

• ETSI EN 300 392-2: TETRA; Voice plus Data (V+D); Part 2: Air Interface (AI)
• ETSI EN 300 392-10-1/10-3: Other sub-parts of Part 10, covering supplementary services at different development stages
• ETSI EN 300 392-3: Interworking at the Inter-System Interface (ISI)
• SIST ETS 300 392-9/11/12: Network management services and detailed supplementary service implementations
• CCITT Rec. I.130: Method for the characterization of telecommunication services

These related standards collectively enable robust and interoperable TETRA-based communication infrastructure, underpinning mission-critical and commercial applications across Europe and beyond.

---

Keywords: TETRA standard, Call Report, supplementary services, Voice plus Data (V+D), digital trunked radio, public safety communication, ETSI, network interoperability, European telecommunication standards.

SLOVENSKI STANDARD
01-december-2003
3UL]HPQLVQRSRYQLUDGLR7(75$±*RYRULQSRGDWNL9'±GHO'RSROQLOQH
VWRULWYHVWRSQMH±SRJODYMH3RURþLORRNOLFX
Terrestrial Trunked Radio (TETRA); Voice plus Data (V+D); Part 10: Supplementary
services stage 1; Sub-part 2: Call report
Ta slovenski standard je istoveten z: ETS 300 392-10-2 Edition 2
ICS:
33.070.10 Prizemni snopovni radio Terrestrial Trunked Radio
(TETRA) (TETRA)
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EUROPEAN ETS 300 392-10-2
TELECOMMUNICATION August 2000
STANDARD Second Edition
Source: TETRA Reference: RE/TETRA-03001-10-02
ICS: 33.020
Key words: Data, radio, report, speech, Stage 1, supplementary service, TETRA, V+D
Terrestrial Trunked Radio (TETRA);
VoiceplusData (V+D);
Part 10: Supplementary services Stage 1;
Sub-part 2: Call report
ETSI
European Telecommunications Standards Institute
ETSI Secretariat
Postal address: F-06921 Sophia Antipolis CEDEX - FRANCE
Office address: 650 Route des Lucioles - Sophia Antipolis - Valbonne - FRANCE
Internet: [e-mail] - http://www.etsi.org
Tel.:[phone]- Fax:[phone]
Copyright Notification: No part may be reproduced except as authorized by written permission. The copyright and the
foregoing restriction extend to reproduction in all media.
© European Telecommunications Standards Institute 2000. All rights reserved.

Page 2
ETS 300 392-10-2: August 2000
Whilst every care has been taken in the preparation and publication of this document, errors in content,
typographical or otherwise, may occur. If you have comments concerning its accuracy, please write to
"ETSI Standards Making Support Dept." at the address shown on the title page.

Page 3
ETS 300 392-10-2: August 2000
Contents
Foreword.5
1 Scope .7
2 Normative references.7
3 Definitions, symbols and abbreviations.7
3.1 Definitions .7
3.2 Symbols .8
3.3 Abbreviations .8
3.3.1 General abbreviations .8
3.3.2 Supplementary Service abbreviations.9
4 SS-CR Stage 1 specification.9
4.1 Description .9
4.1.1 General description .9
4.1.2 Qualifications on applicability to telecommunication services.9
4.2 Procedures.9
4.2.1 Provision/Withdrawal.9
4.2.2 Normal procedures.10
4.2.2.1 Activation/deactivation, definition, registration,
interrogation and cancellation.10
4.2.2.1.1 Activation/deactivation .10
4.2.2.1.2 Definition .10
4.2.2.1.3 Registration.10
4.2.2.1.4 Interrogation.10
4.2.2.1.5 Cancellation .10
4.2.2.2 Invocation and operation .10
4.2.3 Exceptional procedures.11
4.2.3.1 Activation/deactivation, definition, registration,
interrogation and cancellation.11
4.2.3.1.1 Activation/deactivation .11
4.2.3.1.2 Definition .11
4.2.3.1.3 Registration.11
4.2.3.1.4 Interrogation.11
4.2.3.1.5 Cancellation .11
4.2.3.2 Invocation and operation .11
4.2.3.2.1 Rejection of SS-CR service request .11
4.3 Interactions with other supplementary services.11
4.3.1 Calling line identification presentation.11
4.3.2 Connected line identification presentation .11
4.3.3 Calling/connected line identification restriction .11
4.3.4 Call report.11
4.3.5 Talking party identification.12
4.3.6 Call forwarding unconditional .12
4.3.7 Call forwarding on busy.12
4.3.8 Call forwarding on no reply.12
4.3.9 Call forwarding on not reachable .12
4.3.10 List search call.12
4.3.11 Call authorized by dispatcher.12
4.3.12 Short number addressing.12
4.3.13 Area selection.12
4.3.14 Access priority.12
4.3.15 Priority call.13
4.3.16 Call waiting .13
4.3.17 Call hold.13

Page 4
ETS 300 392-10-2: August 2000
4.3.18 Call completion to busy subscriber. 13
4.3.19 Late entry. 13
4.3.20 Transfer of control. 13
4.3.21 Pre-emptive priority call . 13
4.3.22 Include call. 13
4.3.23 Advice of charge . 13
4.3.24 Barring of outgoing calls . 13
4.3.25 Barring of incoming calls. 13
4.3.26 Discreet listening . 13
4.3.27 Ambience listening. 13
4.3.28 Dynamic group number assignment. 13
4.3.29 Call completion on no reply . 13
4.3.30 Call retention. 14
4.4 Inter-working considerations . 14
4.5 Overall SDL . 15
History. 16

Page 5
ETS 300 392-10-2: August 2000
Foreword
This European Telecommunication Standard (ETS) was produced by the Terrestrial Trunked Radio
(TETRA) ETSI Project of the European Telecommunications Standards Institute (ETSI).
This ETS consists of 14 parts as follows:
Part 1: "General network design";
Part 2: "Air Interface (AI)";
Part 3: "Interworking at the Inter-System Interface (ISI)";
Part 4: "Gateways basic operation";
Part 5: "Peripheral Equipment Interface (PEI)";
Part 6: "Line connected Station (LS)";
Part 7: "Security";
Part 8: "Network management services";
Part 9: "General requirements for supplementary services";
Part 10: "Supplementary services Stage 1";
Part 11: "Supplementary services Stage 2";
Part 12: "Supplementary services Stage 3";
Part 13: "SDL model of the Air Interface (AI)";
Part 14: "Protocol Implementation Conformance Statement (PICS) proforma specification".
Transposition dates
Date of adoption of this ETS: 2 June 2000
Date of latest announcement of this ETS (doa):
30 November 2000
Date of latest publication of new National Standard
or endorsement of this ETS (dop/e): 31 May 2001
Date of withdrawal of any conflicting National Standard (dow): 31 May 2001

Page 6
ETS 300 392-10-2: August 2000
Blank Page
Page 7
ETS 300 392-10-2: August 2000
1 Scope
This European Telecommunication Standard (ETS) defines the Stage 1 specifications of the Call Report
(CR) supplementary service for the Terrestrial Trunked RAdio as provided by European operators.
Stage 1 is an overall service description from the users point of view but does not deal with the details of
the human interface itself.
This ETS specifies the service description of the supplementary service and the procedures to be
expected with successful and unsuccessful outcomes. In addition the ETS specifies the interactions with
other TETRA supplementary services and inter-working considerations.
Supplementary service specifications are produced in three stages according to the method defined in
CCITT Recommendation I.130 [1]. The Stage 1 description given in this ETS gives the supplementary
service requirements seen from the user point of view. The Stage 2 description identifies the functional
capabilities and the information flows needed to support the supplementary service as specified in its
Stage 1 description. The Stage 2 description is followed by the Stage 3 description, which specifies the
protocols at the air interface and at the various Inter-System Interfaces (ISI) to support the service.
Charging principles and Man Machine Interface are outside the scope of this ETS.
The CR supplementary service enables the call originator to leave his/her identity for the called party.
Use of SDS-TL to provide Call Report is outside the scope of this ETS.
2 Normative references
This ETS incorporates by dated and undated reference, provisions from other publications. These
normative references are cited at the appropriate places in the text and the publications are listed
hereafter. For dated references, subsequent amendments to or revisions of any of these publications
apply to this ETS only when incorporated in it by amendment or revision. For undated references the
latest edition of the publication referred to applies.
[1] CCITT Recommendation I.130 (1988): "Method for the characterization of
telecommunication services supported by an ISDN and network capabilities of
an ISDN".
[2] ITU-T Recommendation I.221 (1993): "Common specific characteristics of
services".
[3] ITU-T Recommendation Z.100 (1993): "CCITT Specification and Description
Language (SDL)".
[4] ETS 300 392-2: "Terrestrial Trunked Radio (TETRA); Voice plus Data (V+D);
Part 2: Air Interface (AI)".
3 Definitions, symbols and abbreviations
3.1 Definitions
For the purposes of this ETS, the following terms and definitions apply:
bearer service: type of telecommunication service that provides the capability for the transmission of
signals between user-network interfaces
busy: either a "network determined user busy" or a "user determined user busy" (see
ITU-T Recommendation I.221 [2])
identity presentation: stored/displayed identification provided to the called party for subsequent call
back
Page 8
ETS 300 392-10-2: August 2000
Mobile Station (MS): physical grouping that contains all of the mobile equipment that is used to obtain
TETRA services. By definition, a mobile station contains at least one Mobile Radio Stack (MRS)
CC-SS retention timer: timer started by the infrastructure upon disconnection of the call, which allows
the user to use the call Identification in order to invoke/activate/interrogate a supplement
...