SIST ETS 300 767 E1:2003

• Abstract:

  To standardize one common tactile identifier to improve the usability of telephone prepayment cards for all users, especially blind and visually impaired people.

• Status: Published
• Publication Date: 30-Nov-2003
• ICS: 35.240.15 - Identification cards. Chip cards. Biometrics
• Technical Committee: SPN - Services and Protocols for Networks
• Current Stage: 6060 - National Implementation/Publication (Adopted Project)
• Start Date: 01-Dec-2003
• Due Date: 01-Dec-2003
• Completion Date: 01-Dec-2003
• Ref Project: ETSI ETS 300 767 ed.1 (1997-07) - Human Factors (HF); Telephone Prepayment Cards; Tactile Identifier

Overview

SIST ETS 300 767 E1:2003 is a Slovenian national standard that establishes a standard tactile identifier for telephone prepayment cards, with a particular focus on enhancing usability for blind and visually impaired individuals. Originating from the European Telecommunications Standards Institute (ETSI), this standard is aligned with the needs of all users, including elderly people and minors, by specifying a single, easily recognizable tactile feature on machine-readable ID-1 cards such as telephone prepayment cards and GSM SIM cards. Its adoption promotes universal accessibility and consistency in telecommunications card usage, helping to prevent confusion caused by differing tactile systems across Europe.

Key Topics

Human Factors in Card Design

• The standard prioritizes the needs of users with visual impairment, ensuring cards are accessible and easy to use by touch.
• User testing and feedback were important in determining the most effective tactile identifier design and position.

Standardization of Tactile Identifier

• Defines an edge indentation as the tactile identifier, with precise form, dimensions, and placement on the card.
• The tactile feature must be:
  • Clearly distinguishable by touch, easily recognized by all users.
  • Clearly visible to non-visually impaired users.
  • Asymmetrically placed, so card orientation is unambiguous.

Compatibility and Safety

• The tactile identifier's position and size are designed to not interfere with existing card technologies (e.g., magnetic stripes, integrated circuit contacts) and card readers.
• Corners of the tactile identifier are rounded to ensure user safety.

Conformance and Testing

• Conformance is verified using physical measurement procedures already defined in ISO 7810 for ID-1 cards.
• No additional specialized testing methods are required.

Applications

Universal Accessibility

• Blind and visually impaired users benefit from being able to orientate and insert cards correctly and independently, facilitating access to public telephone services and GSM mobile accounts.
• Older adults and children also find cards easier to use, reducing error rates and confusion.

Cross-Border and Interoperable Card Use

• Adoption of a single tactile identifier standardizes the man-machine interface (MMI) for cards, enhancing interoperability across different countries and telecommunications systems.
• Reduces confusion for travelers or users faced with varying card formats.

Card Manufacturing and Design

• Card issuers and manufacturers benefit from clear guidelines for tactile feature integration on telephone prepayment and SIM cards.
• Ensures product compliance with European and international card standards, supporting market acceptance.

Related Standards

• ISO 7810: Identification cards - Physical characteristics. Provides the general requirements for ID-1 cards, which the tactile identifier must comply with.
• ISO 7811-4 and ISO 7811-5: Magnetic stripe recording techniques and locations.
• ISO 7816-2: Integrated circuit(s) card dimensions and location of contacts for smart cards.
• ETS 300 608 (GSM 11.11): Specification for Subscriber Identity Module - Mobile Equipment (SIM-ME) interface.
• ETR 165: Human Factors recommendations for tactile identifiers on machine readable cards for telecommunication terminals.

By following SIST ETS 300 767 E1:2003, organizations ensure that telephone prepayment cards are accessible, safe, and interoperable, supporting inclusive access for all users and compliance with broader identification card standards.

SLOVENSKI STANDARD
01-december-2003
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Human Factors (HF); Telephone Prepayment Cards; Tactile Identifier
Ta slovenski standard je istoveten z: ETS 300 767 Edition 1
ICS:
35.240.15 Identifikacijske kartice in Identification cards and
sorodne naprave related devices
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EUROPEAN ETS 300 767
TELECOMMUNICATION July 1997
STANDARD
Source: ETSI TC-HF Reference: DE/HF-02011
ICS: 33.020
Key words: Card, MMI, PWSN
Human Factors (HF);
Telephone Prepayment Cards;
Tactile Identifier
ETSI
European Telecommunications Standards Institute
ETSI Secretariat
Postal address: F-06921 Sophia Antipolis CEDEX - FRANCE
Office address: 650 Route des Lucioles - Sophia Antipolis - Valbonne - FRANCE
X.400: c=fr, a=atlas, p=etsi, s=secretariat - Internet: [e-mail]
Tel.: [phone] - Fax: [phone]
Copyright Notification: No part may be reproduced except as authorized by written permission. The copyright and the
foregoing restriction extend to reproduction in all media.
© European Telecommunications Standards Institute 1997. All rights reserved.

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ETS 300 767: July 1997
Whilst every care has been taken in the preparation and publication of this document, errors in content,
typographical or otherwise, may occur. If you have comments concerning its accuracy, please write to
"ETSI Editing and Committee Support Dept." at the address shown on the title page.

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ETS 300 767: July 1997
Contents
Foreword .5
Introduction.5
1 Scope .7
2 Normative references.7
3 Definitions and abbreviations .7
3.1 Definitions .7
3.2 Abbreviations .8
4 Requirements of a standard tactile identifier.9
5 Form, dimensions and position of a standard tactile identifier .9
6 Testing for conformance with this ETS .10
7 Labelling and packaging.10
History.11

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ETS 300 767: July 1997
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ETS 300 767: July 1997
Foreword
This European Telecommunication Standard (ETS) has been produced by the Human Factor (HF)
Technical Committee of the European Telecommunications Standards Institute (ETSI).
Transposition dates
Date of adoption: 4 July 1997
Date of latest announcement of this ETS (doa): 31 October 1997
Date of latest publication of new National Standard
or endorsement of this ETS (dop/e): 30 April 1998
Date of withdrawal of any conflicting National Standard (dow): 30 April 1998
Introduction
The use of machine readable ID-1 cards (MRC) in telecommunications applications, i.e. telephone
prepayment cards and Subscriber Identity Modules (SIM) for GSM telephones, can present problems for
all users; namely to orientate and turn the card so that it may be correctly inserted in the card operated
device. For older people and blind or severely visually-impaired people, the task of orienting a machine
readable ID-1 card can be a substantial obstacle.
At least four different tactile identifier designs are in concurrent use on telephone prepayment cards in
Europe (even two different designs in a single country) so there is a high risk of users being confused.
Standardization of the Man-Machine Interface (MMI) will facilitate the inter-sector and cross-border
interoperability of all machine-readable cards. There is, therefore, an urgent need for a single,
international standard for a tactile identifier on machine readable cards to aid all users, especially blind
and visually-impaired people, to orientate the cards quickly and correctly. A standard tactile identifier will
also substantially aid visually unimpaired users to insert cards faster and with fewer errors.
The purpose of this ETS is to specify the form, dimensions and position of an edge indentation for a single
standard tactile identifier for ID-1 type telephone prepayment cards and SIM cards. It is hoped that,
eventually, a common standard for a single tactile identifier for all machine readable ID-1 cards can be
achieved through harmonization with CEN in Europe and with ITU-T and ISO for a world wide standard.
TC HF intends to follow up this ETS with a recommendation on how to insert the ID-1 card in the terminal
card reader with reference to the tactile identifier on the card.

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ETS 300 767: July 1997
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ETS 300 767: July 1997
1 Scope
This European Telecommunication Standard (ETS) specifies the form, dimensions and position of an
edge indentation for a single standard tactile identifier for machine readable ID-1 type telephone
prepayment cards and GSM telephones SIMs, i.e. cards which otherwise conform with the ISO standards
for machine readable ID-1 cards, and to specify the test procedure for verifying conformance with this
ETS.
This tactile identifier is meant to facilitate the correct orientation and insertion of telephone prepayment
cards and SIMs in the card-operated terminals, especially for people who are blind and visually impaired,
but also for older people, minors and other users.
This ETS does not apply to telephone prepayment cards which do not require to be inserted in any
specific orientation in the terminal nor to plug-in SIMs or to Thin Flexible Cards (TFC-1). National
differences in the delivery of instruction material to blind and visually impaired people places the provision
of packaging, labelling and instructions in the use of telephone prepayment cards and SIMs outside the
scope of this ETS.
2 Normative references
This ETS incorporates by dated and undated reference, provisions from other publications. These
normative references are cited at the appropriate places in the text and the publications are listed
hereafter. For dated references, subsequent amendments to or revisions of any of these publications
apply to this ETS only when incorporated in it by amendment or revision. For undated references the latest
edition of the publication
...