CEN/TC 319/WG 9 - Qualification of personnel

This European Standard specifies the qualification of the personnel with regard to the tasks to be performed in the context of the maintenance of plant, infrastructure and production systems.
In this European Standard, maintenance of plants and buildings is included in terms of technical aspects of services.
This European Standard guides to define the knowledge, skills and competencies required for the qualification of maintenance personnel.
This European Standard covers the following professional persons in the maintenance organization:
-   Maintenance Technician Specialist;
-   Maintenance Supervisor and Maintenance Engineer;
-   Maintenance Manager (Responsible of Maintenance Function or Service).
This European Standard does not specify the verification criteria nor the specialized training of the personnel, which is related to the specific commodity sector.
NOTE   Specialization and profession are the subject of the training carried out in the relevant sector.

This document specifies the qualification of the personnel with regard to the tasks to be performed in the context of the maintenance of plant, infrastructure and production systems and to fulfil the requirement of the maintenance job, in the modern and digital world.
This document guides the definition of the knowledge, skills, and competencies required for the qualification of maintenance personnel. These guidelines can be used for personnel training and career planning, as well as a guide for the basis for personnel certification, as an example of the assessment and approval of personnel through personnel certification.
This document covers the following professional persons in the maintenance organization:
-   Maintenance Technician Specialist;
-   Maintenance Supervisor;
-   Maintenance Engineer;
-   Maintenance Manager (Responsible of Maintenance Function or Service).
These denominations can be adapted based on company practices and operational organization. An example of a structured way of organizing maintenance in an organization can be seen in Annex A.
This document does not specify the verification criteria nor the specialized training of the personnel, which is related to the specific industrial and building sectors.
NOTE   Specialization and profession are the subject of the training carried out in the relevant sector.

The scope of this document is to report about the current situation for defining the competence levels for personnel operating in maintenance and the knowledge levels required to be addressed to carry out those competencies.