03.080.10 - Maintenance services. Facilities management
ICS 03.080.10 Details
Maintenance services. Facilities management
Industrielle Dienstleistungen
Services de maintenance. Gestion des infrastructures
Vzdrževalne storitve. Upravljanje objektov
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This document provides a robust understanding of existing performance measures in facility management (FM) organizations and the needs of both: — the demand organization; — the FM organization across the breadth of public and private sector organizations, profit and not for profit.
- Technical report18 pagesEnglish languagesale 15% off
This document provides a broad societal context for facility management (FM) to inspire organizations that wish to:
— establish and improve a sustainable integrated FM system;
— embrace the wide-ranging and positive contribution that FM makes in managing the built environment;
— support the United Nations (UN) Sustainable Development Goals (SDGs).
This document provides a non-exhaustive contextual introduction to relevant concepts, initiatives and terms that are in common use.
It is acknowledged that the practice of FM internationally is dynamic and diverse, hence this document provides generic information based on current experience without setting out any specific requirements, recommendations or permissions. Organizations are encouraged to make their own enquiries as to the extent this document is applicable to their circumstances.
- Technical report44 pagesEnglish languagesale 10% offe-Library read for1 day
This document provides a broad societal context for facility management (FM) to inspire organizations that wish to:
— establish and improve a sustainable integrated FM system;
— embrace the wide-ranging and positive contribution that FM makes in managing the built environment;
— support the United Nations (UN) Sustainable Development Goals (SDGs).
This document provides a non-exhaustive contextual introduction to relevant concepts, initiatives and terms that are in common use.
It is acknowledged that the practice of FM internationally is dynamic and diverse, hence this document provides generic information based on current experience without setting out any specific requirements, recommendations or permissions. Organizations are encouraged to make their own enquiries as to the extent this document is applicable to their circumstances.
- Technical report44 pagesEnglish languagesale 10% offe-Library read for1 day
This document provides a broad societal context for facility management (FM) to inspire organizations that wish to: — establish and improve a sustainable integrated FM system; — embrace the wide-ranging and positive contribution that FM makes in managing the built environment; — support the United Nations (UN) Sustainable Development Goals (SDGs). This document provides a non-exhaustive contextual introduction to relevant concepts, initiatives and terms that are in common use. It is acknowledged that the practice of FM internationally is dynamic and diverse, hence this document provides generic information based on current experience without setting out any specific requirements, recommendations or permissions. Organizations are encouraged to make their own enquiries as to the extent this document is applicable to their circumstances.
- Technical report36 pagesEnglish languagesale 15% off
This document provides an overview of the available facility management (FM) technologies. This document is applicable to facility managers, their teams and their stakeholders. It aligns specifically with ISO/TR 41013, the ISO 19650 series and the ISO 41000 family of standards as part of an integrated framework to achieve FM best practice.
This document outlines various long-term benefits and enhanced value that can be derived progressively by the operators, occupants and owners of facilities, worldwide, via the effective application of technology. This document includes, defines and categorises systems, equipment, methodologies and software applications that are available.
This framework defines how facility managers can understand and integrate digital practice and technologies in the built environment.
- Technical report45 pagesEnglish languagesale 10% offe-Library read for1 day
This document provides an overview of the available facility management (FM) technologies. This document is applicable to facility managers, their teams and their stakeholders. It aligns specifically with ISO/TR 41013, the ISO 19650 series and the ISO 41000 family of standards as part of an integrated framework to achieve FM best practice.
This document outlines various long-term benefits and enhanced value that can be derived progressively by the operators, occupants and owners of facilities, worldwide, via the effective application of technology. This document includes, defines and categorises systems, equipment, methodologies and software applications that are available.
This framework defines how facility managers can understand and integrate digital practice and technologies in the built environment.
- Technical report45 pagesEnglish languagesale 10% offe-Library read for1 day
The purpose of this guide is to ensure the health and safety of people through facility management in response to outbreaks in all types of workplaces, In order to achieve the normal operation of the organization at the same time, but also to assume the responsibility of society. This guide specifies the general, epidemic prevention and control strategy deployment, organization and leadership, epidemic prevention work requirements, resource guarantee, prevention and control process management, prevention and control supervision as well as improvement requirements of the facility management industry. This guide is applicable to the epidemic prevention and control work in the facility management industry.
- Standard32 pagesEnglish languagesale 10% offe-Library read for1 day
This document defines terms used in facility management.
- Standard28 pagesEnglish languagesale 10% offe-Library read for1 day
This document provides an overview of the available facility management (FM) technologies. This document is applicable to facility managers, their teams and their stakeholders. It aligns specifically with ISO/TR 41013, the ISO 19650 series and the ISO 41000 family of standards as part of an integrated framework to achieve FM best practice. This document outlines various long-term benefits and enhanced value that can be derived progressively by the operators, occupants and owners of facilities, worldwide, via the effective application of technology. This document includes, defines and categorises systems, equipment, methodologies and software applications that are available. This framework defines how facility managers can understand and integrate digital practice and technologies in the built environment.
- Technical report36 pagesEnglish languagesale 15% off
This document provides general guidance to organizations on how to plan for, mitigate and/or manage the risks and impacts of an epidemic event to protect facility-related health, safety and well-being.
This document is applicable to all organizations, fully or partially operating, resuming or new to operating.
- Standard32 pagesEnglish languagesale 10% offe-Library read for1 day
This document provides general guidance to organizations on how to plan for, mitigate and/or manage the risks and impacts of an epidemic event to protect facility-related health, safety and well-being. This document is applicable to all organizations, fully or partially operating, resuming or new to operating.
- Standard21 pagesEnglish languagesale 15% off
- Standard23 pagesFrench languagesale 15% off
This document defines terms used in facility management.
- Standard28 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard1 pageEnglish languagesale 15% off
- Standard1 pageFrench languagesale 15% off
This document defines terms used in facility management.
- Standard19 pagesEnglish languagesale 15% off
- Standard19 pagesFrench languagesale 15% off
See ISO/TC 267 N 199 which defines the scope as:
" The standard will outline the ways in which behaviours of management and facility users can significantly influence an organization’s operational performance for better outcomes/outputs. It will draw on principles underlying existing standards covering, for example:
• design for operability
• sustainable use of materials
• space utilization
• lifecycle maintenance
• procurement of services
• environmental management
• social responsibility
• total cost of ownership
• facility management
It can be regarded as an example of emerging standards focusing on principles and values that allow organizations to succeed with their primary activities and which are also likely to stimulate changes in behaviour with regard to optimal operation of the facility.
It takes, as its starting point, the need for thorough briefing of the design and construction team on operational performance requirements to influence positive outcomes of the design on people, place and process. Such performance requirements must be met while still delivering facilities that are safe, secure, efficient and effective and which satisfy the aspirations of the demand organization, facility users and society in general.
The requirements, recommendations and guidance in this standard will be based on principles and evidence of appropriate practices in the operation and use of facilities. Collectively, they must demonstrate the impact of efficient operations to ensure they meet operational performance requirements and outcomes. Technical and commercial considerations, as well as cultural, social and psychological aspects, will be covered since there is a growing body of evidence that individuals’ attitudes affect environmentally-related expectations and behavior. Facility users and other stakeholders must be adept in achieving defined goals and in communicating outcomes and encouraging positive change.
Out of Scope
• Influencing behaviours that do not have an impact on or create a negative change on the operation of the facility would not be considered by this standard
- Standard32 pagesEnglish languagesale 10% offe-Library read for1 day
This document gives guidance on the ways in which a facility management (FM) organization can influence organizational behaviours to achieve improved facility outcomes, including how it can engage, empower and influence users, service providers and other interested parties with one another for improved outcomes and user experience while interfacing with the built environment.
Consequently, and simultaneously, these behaviours can be harnessed to contribute to the achievement of the demand organization’s objectives and goals in an organizational sense, regardless of the type of organization or built environment involved. This is the fundamental link to the role of FM as defined in ISO 41001.
This document is intended to build upon the requirements in ISO 41001, which adheres to the Plan-Do-Check-Act methodology.
This document is applicable to organizations both large and small.
NOTE 1 For the purposes of this document, the term “organization” refers to the FM organization unless otherwise stated.
NOTE 2 The terms “facility management” and “facilities management” can be used interchangeably.
- Standard32 pagesEnglish languagesale 10% offe-Library read for1 day
This document gives guidance on the ways in which a facility management (FM) organization can influence organizational behaviours to achieve improved facility outcomes, including how it can engage, empower and influence users, service providers and other interested parties with one another for improved outcomes and user experience while interfacing with the built environment. Consequently, and simultaneously, these behaviours can be harnessed to contribute to the achievement of the demand organization’s objectives and goals in an organizational sense, regardless of the type of organization or built environment involved. This is the fundamental link to the role of FM as defined in ISO 41001. This document is intended to build upon the requirements in ISO 41001, which adheres to the Plan-Do-Check-Act methodology. This document is applicable to organizations both large and small. NOTE 1 For the purposes of this document, the term “organization” refers to the FM organization unless otherwise stated. NOTE 2 The terms “facility management” and “facilities management” can be used interchangeably.
- Standard24 pagesEnglish languagesale 15% off
- Standard26 pagesFrench languagesale 15% off
This document describes the generic principles, criteria and contents of maintenance engineering. This includes guidance on methods and techniques which are used to sustain the required functions of items at any stage of their life cycle.
This document gives guidance on how maintenance engineering can contribute to assure the required integrity, safety, reliability and maintainability to achieve a sustainable balance between performance, risk and costs.
This document refers to standards that further describe detailed methods and techniques.
- Standard46 pagesEnglish languagesale 10% offe-Library read for1 day
This document specifies the maintenance engineering discipline throughout the entire life cycle.
This document gives guidance on how maintenance engineering can contribute to the assurance of required dependability to achieve a sustainable balance between performance, risk and costs.
This document refers to standards that further describe detailed methods and techniques.
This document does not give guidance on how to set up systems and infrastructure for maintenance engineering nor does it include guidance on software maintenance.
NOTE 1 For software components of an item, the maintenance activities are covered in ISO/IEC/IEEE 14764 [54].
NOTE 2 The overall maintenance process is covered by EN 17007 [10].
- Standard46 pagesEnglish languagesale 10% offe-Library read for1 day
The standard will provide guidance with recommendations on the ways in which an organization can develop FM Policy to support planning of day-to-day operations by translating the organization’s FM strategy into implementable actions. The guidance will define the framework for FM policy making that can be used to identify the key principles, decisions and actions that are necessary to establish the FM Policy to meet the organization’s strategic intent. Consideration will also be given to identify the overall requirements, expected practices, procedures, protocols and controls to ensure that the FM Policy is fit for purpose. The standard will extend to implementation of the FM Policy, including communication, review and revision, so that it can be maintained as a current document to serve the organization’s work into the future.
See enclosed draft outline of ISO 41018 given in ISO/TC 267 document N 308
- Standard25 pagesEnglish languagesale 10% offe-Library read for1 day
This document gives guidance on the development of a facility management (FM) policy when the organization:
a) intends to establish a framework for setting FM objectives and the effective management of risk;
b) intends to achieve alignment between the FM strategy and operational FM requirements;
c) wants to improve the usefulness and benefits provided by the FM system;
d) aims to meet the needs of interested parties and applicable FM requirements consistently;
e) aims to be sustainable.
- Standard25 pagesEnglish languagesale 10% offe-Library read for1 day
This document gives guidance on the development of a facility management (FM) policy when the organization: a) intends to establish a framework for setting FM objectives and the effective management of risk; b) intends to achieve alignment between the FM strategy and operational FM requirements; c) wants to improve the usefulness and benefits provided by the FM system; d) aims to meet the needs of interested parties and applicable FM requirements consistently; e) aims to be sustainable.
- Standard16 pagesEnglish languagesale 15% off
- Standard18 pagesFrench languagesale 15% off
This document provides terms and definitions for facility management in relation to buildings and civil engineering works. These terms and definitions reflect standardized terminology relevant to construction works needed by those having a responsibility for facility management.
- Standard25 pagesEnglish languagesale 15% off
- Standard25 pagesEnglish languagesale 15% off
This document gives guidelines for the development of a strategy for facility management (FM) when the FM organization:
a) intends to ensure alignment between FM requirements and the objectives, needs and constraints of the demand organization's core business;
b) wants to improve the usefulness and benefits provided by the facilities for the betterment of the demand organization and its core business;
c) aims to meet the needs of stakeholders and applicable provisions consistently;
d) aims to be sustainable in a globally competitive environment.
- Standard51 pagesEnglish languagesale 10% offe-Library read for1 day
ISO/TR 41013:2017 outlines the scope, key concepts and benefits of facility management (FM) and provides a context for the use and application of the terms defined in ISO 41011.
- Technical report15 pagesEnglish languagesale 10% offe-Library read for1 day
ISO/TR 41013:2017 outlines the scope, key concepts and benefits of facility management (FM) and provides a context for the use and application of the terms defined in ISO 41011.
- Technical report15 pagesEnglish languagesale 10% offe-Library read for1 day
See ISO/TC 267 N 198 which defines the scope as:
"The standard will outline the ways in which facility managers can influence significantly the main decision makers of their demand organization and can establish communication with them regarding the role of FM on the long term. It will also show techniques and principles to derive the FM Strategy from the Core Business Strategy. The main goal of the standard is to help its users to set up a new FM Strategy, therefore this document describes in detail the content and the steps to elaborate the FM Strategy. It also shows principles for considering different future scenarios and possible risks and the way to find the most likely scenario."
- Standard51 pagesEnglish languagesale 10% offe-Library read for1 day
This document gives guidelines for the development of a strategy for facility management (FM) when the FM organization: a) intends to ensure alignment between FM requirements and the objectives, needs and constraints of the demand organization's core business; b) wants to improve the usefulness and benefits provided by the facilities for the betterment of the demand organization and its core business; c) aims to meet the needs of stakeholders and applicable provisions consistently; d) aims to be sustainable in a globally competitive environment.
- Standard41 pagesEnglish languagesale 15% off
- Standard46 pagesFrench languagesale 15% off
ISO 41012:2017 provides guidance on sourcing and development of agreements in facility management (FM). It highlights:
· essential elements in FM sourcing processes;
· FM roles and responsibilities in sourcing processes;
· development processes and structures of typical agreement models.
ISO 41012:2017 is applicable to:
· strategic processes related to service and support functions for the core business;
· development of FM strategies;
· development of facility service provision agreements covering both public and private service demand and internal and external production/delivery options;
· development of FM information systems;
· FM education and research;
· organization development and business re-engineering processes in major types of working environments (e.g. industrial, commercial, administration, military, healthcare, accommodation).
- Standard61 pagesEnglish languagesale 10% offe-Library read for1 day
ISO 41001:2018 specifies the requirements for a facility management (FM) system when an organization:
a) needs to demonstrate effective and efficient delivery of FM that supports the objectives of the demand organization;
b) aims to consistently meet the needs of interested parties and applicable requirements;
c) aims to be sustainable in a globally-competitive environment.
The requirements specified in ISO 41001:2018 are non-sector specific and intended to be applicable to all organizations, or parts thereof, whether public or private sector, and regardless of the type, size and nature of the organization or geographical location.
Annex A provides additional guidance on the use of this document.
- Standard55 pagesEnglish languagesale 10% offe-Library read for1 day
ISO 41012:2017 provides guidance on sourcing and development of agreements in facility management (FM). It highlights:
· essential elements in FM sourcing processes;
· FM roles and responsibilities in sourcing processes;
· development processes and structures of typical agreement models.
ISO 41012:2017 is applicable to:
· strategic processes related to service and support functions for the core business;
· development of FM strategies;
· development of facility service provision agreements covering both public and private service demand and internal and external production/delivery options;
· development of FM information systems;
· FM education and research;
· organization development and business re-engineering processes in major types of working environments (e.g. industrial, commercial, administration, military, healthcare, accommodation).
- Standard61 pagesEnglish languagesale 10% offe-Library read for1 day
This International Standard specifies requirements to plan, establish, implement, operate, monitor, review, maintain, and provide a documented FM management system within the context of managing an organization’s operational activities and risks.
The requirements specified in this International Standard are non-sector specific and intended to be applicable to all organizations, or parts thereof, whether public or private sector, and regardless of the type, size, and nature of the organization or geographical location. The extent of application of these requirements depends on the organization’s operating environment and complexity. This would also be influenced by the scale as well as and diversity of geographical location where such a standard would have immense benefits. The standard can be applied to both insourced and outsourced service provision of FM.
It is not the intent of this International Standard to imply uniformity in the structure of an FM management system, but for an organization to design a system that is appropriate to its needs and that meets its interested parties’ requirements. These needs are shaped by legal, regulatory, organizational and industry requirements, the products and services, the processes and activities employed, the size and structure of the organization, and the requirements of its interested parties.
This International Standard is applicable to any organization that wishes to:
a) establish, implement, maintain, and improve an FM management system;
b) assure itself of conformity with its stated management policy;
c) demonstrate conformity with this International Standard by:
1) making a self-determination and self-declaration, or
2) seeking confirmation of its conformance by parties having an interest in the organization, such as customers, or
3) seeking confirmation of its self-declaration by a party external to the organization, or
4) seeking certification/registration of its FM system by an accredited third party certification body.
All the requirements in this International Standard are intended to be incorporated into any FM management system. The extent of the application depends on factors such as the overall mission and policies of the FM organization, the nature of its activities, products and services and the location where and the conditions in which it functions. This International Standard also provides, in Annex A, informative guidance on its use.
NOTE This plan may refer to either a decision on a 1) totally outsourced service delivery, 2) a combination of outsourced/out tasked services and internally provided services, or 3) total internally provided service delivery
- Standard55 pagesEnglish languagesale 10% offe-Library read for1 day
This European Standard specifies generic terms and definitions for the technical, administrative and managerial areas of maintenance. It is not intended to terms which are used for the maintenance of software only.
- Standard93 pagesEnglish, French and German languagesale 10% offe-Library read for1 day
- Standard – translation110 pagesSlovenian, English, German and French languagesale 10% offe-Library read for1 day
This European Standard provides a generic description of the maintenance process. It specifies the characteristics of all the processes, parts of maintenance process, and establishes a maintenance model to gives guidelines for defining indicators.
This European Standard is applicable to all organizations (company, institution, agency, etc.) in charge of maintaining physical assets. Therefore, it has been established without a particular organization in mind and does not aim to propose one. This description could be adapted based on the type and size of organization chosen to perform the maintenance, the complexity of the systems maintained and the scope of the external contracted services.
The purpose of the breakdown into processes and the representation of their inter-relationships is to help maintenance personnel, and particularly management at different levels, to:
- clearly identify the actions to be taken in order to meet the overall objectives set by Management in terms of maintenance;
- delegate responsibilities that ensure the realization of the actions with the required performance levels;
- for each process, clearly determine:
a) the necessary inputs and their origin;
b) the required results and their intended uses;
- monitor and quantitatively assess the performance obtained at various levels of the breakdown into processes;
- improve the collection and the distribution of data.
This standard does not cover software maintenance itself, but applies to items containing software.
- Standard75 pagesEnglish languagesale 10% offe-Library read for1 day
ISO 41001:2018 specifies the requirements for a facility management (FM) system when an organization: a) needs to demonstrate effective and efficient delivery of FM that supports the objectives of the demand organization; b) aims to consistently meet the needs of interested parties and applicable requirements; c) aims to be sustainable in a globally-competitive environment. The requirements specified in ISO 41001:2018 are non-sector specific and intended to be applicable to all organizations, or parts thereof, whether public or private sector, and regardless of the type, size and nature of the organization or geographical location. Annex A provides additional guidance on the use of this document.
- Standard45 pagesEnglish languagesale 15% off
- Standard48 pagesFrench languagesale 15% off
This European Standard specifies generic terms and definitions for the technical, administrative and managerial areas of maintenance. It may not be applicable to terms which are used for the maintenance of software only.
- Standard93 pagesEnglish, French and German languagesale 10% offe-Library read for1 day
- Standard – translation110 pagesSlovenian, English, German and French languagesale 10% offe-Library read for1 day
Maintenance is a process since it consists of organised, coordinated tasks using resources and performed by various players to obtain a given result. This proposal consists in providing a generic description of the maintenance process to allow an understanding of the actions and interactions between processes. It should apply to all systems and all organisations and should therefore be established without a particular organisation in mind and does not aim to propose one.
The purpose of the breakdown into processes and the representation of their interrelationships is to help maintenance personnel, and particularly management, to:
clearly identify the actions to be taken in order to meet the overall objectives set by Management in terms of maintenance. It provides a breakdown of the maintenance process into several levels, which makes it possible to clearly indicate the activities to be carried out at a relevant level of detail;
delegate responsibilities that ensure the realisation of the identified actions with the required performance levels;
for each process, clearly determine:
the necessary inputs and their origin;
the required results and their intended uses; and, in that way, define all the links that join the processes together and allow the realisation of the overall process;
provide the ability to define indicators and scorecards in relation with EN15341 for measuring the realisation of each process and monitoring its effectiveness.
This description of the maintenance process will help maintenance managers by giving them a way to compare their organisation to the generic representation described and to detect insufficient actions, unassigned responsibilities and/or poorly established links.
- Standard75 pagesEnglish languagesale 10% offe-Library read for1 day
ISO/TR 41013:2017 outlines the scope, key concepts and benefits of facility management (FM) and provides a context for the use and application of the terms defined in ISO 41011.
- Technical report7 pagesEnglish languagesale 15% off
- Technical report7 pagesEnglish languagesale 15% off
ISO 41012:2017 provides guidance on sourcing and development of agreements in facility management (FM). It highlights: · essential elements in FM sourcing processes; · FM roles and responsibilities in sourcing processes; · development processes and structures of typical agreement models. ISO 41012:2017 is applicable to: · strategic processes related to service and support functions for the core business; · development of FM strategies; · development of facility service provision agreements covering both public and private service demand and internal and external production/delivery options; · development of FM information systems; · FM education and research; · organization development and business re-engineering processes in major types of working environments (e.g. industrial, commercial, administration, military, healthcare, accommodation).
- Standard52 pagesEnglish languagesale 15% off
- Standard61 pagesFrench languagesale 15% off
This European Standard provides guidance on the preparation of private contracts for maintenance work.
It can be applied to
cross-border as well as national company/maintenance contractor relationships,
the whole range of maintenance services including planning, management and control in addition to maintenance operations,
every type of item with the exception of computer software unless the software has to be maintained as an integral part of, and together with, technical equipment.
It does not
provide standard forms for maintenance contracts,
determine rights and obligations between company and maintenance contractor,
provide rules for agreements with public administrations.
- Standard23 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard – translation23 pagesSlovenian languagesale 10% offe-Library read for1 day
This European Standard provides guidance on the preparation of private contracts for maintenance work.
It can be applied to
cross-border as well as national company/maintenance contractor relationships,
the whole range of maintenance services including planning, management and control in addition to maintenance operations,
every type of item with the exception of computer software unless the software has to be maintained as an integral part of, and together with, technical equipment.
It does not
provide standard forms for maintenance contracts,
determine rights and obligations between company and maintenance contractor,
provide rules for agreements with public administrations.
- Standard23 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard – translation23 pagesSlovenian languagesale 10% offe-Library read for1 day
This European Standard specifies the qualification of the personnel with regard to the tasks to be performed in the context of the maintenance of plant, infrastructure and production systems.
In this European Standard, maintenance of plants and buildings is included in terms of technical aspects of services.
This European Standard guides to define the knowledge, skills and competencies required for the qualification of maintenance personnel.
This European Standard covers the following professional persons in the maintenance organization:
- Maintenance Technician Specialist;
- Maintenance Supervisor and Maintenance Engineer;
- Maintenance Manager (Responsible of Maintenance Function or Service).
This European Standard does not specify the verification criteria nor the specialized training of the personnel, which is related to the specific commodity sector.
NOTE Specialization and profession are the subject of the training carried out in the relevant sector.
- Standard32 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard – translation25 pagesSlovenian languagesale 10% offe-Library read for1 day
This document specifies the criteria and the general methods that can be used in the planning, management and control of maintenance in buildings and their surrounding area according to the applicable legal requirements, to the objectives of the owners and users and to the required quality of maintenance.
This document should apply to the maintenance management of buildings.
For informative purposes a possible classification of buildings is given in Annex A.
- Standard24 pagesEnglish languagesale 10% offe-Library read for1 day
This European Standard specifies the criteria and the general methods that can be used in the planning,
management and control of maintenance in buildings and their surrounding area according to the applicable
legal requirements, objectives of the owners and users and the required quality of maintenance.
This European Standard applies to the maintenance management of buildings.
For informative purposes, a possible classification of buildings is given in Annex A.
- Standard24 pagesEnglish languagesale 10% offe-Library read for1 day
This European Standard specifies the definitions and minimum requirements for an energy efficiency service. Energy efficiency services play a very important role in the control of energy consumption and the improvement of energy efficiency. They are applicable in all sectors. Improved energy efficiency can be achieved by, in particular, increasing the availability and use of energy efficiency services. This standard may be used as a reference document for appropriate qualification, accreditation and/or certification schemes for providers of energy efficiency services, as mentioned in Article 8 of Directive 2006/32/EC.
- Standard9 pagesEnglish languagesale 10% offe-Library read for1 day
This European Standard specifies the definitions and minimum requirements for an energy efficiency service.
- Standard9 pagesEnglish languagesale 10% offe-Library read for1 day
This European Standard specifies general guidelines for:
the technical documentation to be supplied with an item, at the latest before it is ready to be put into service, in order to support its maintenance, see Clause 5.
the documentation of information to be established within the operational phase of an item, in order to support the maintenance requirements, see Annex A.
It is mainly addressed to designers, manufacturers, technical writers and suppliers of documentation.
This standard does not include documents related to training and competences of users, operators and mainte-nance staff.
This standard may not be applicable to the documentation for the maintenance of software only.
- Standard24 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard – translation27 pagesSlovenian languagesale 10% offe-Library read for1 day
This European Standard specifies general guidelines for: - the technical documentation to be supplied with an item, at the latest before it is ready to be put into service, in order to support its maintenance, see Clause 5. - the documentation of information to be established within the operational phase of an item, in order to support the maintenance requirements, see Annex A. It is mainly addressed to designers, manufacturers, technical writers and suppliers of documentation. This standard does not include documents related to training and competences of users, operators and maintenance staff. This standard may not be applicable to the documentation for the maintenance of software only.
- Standard24 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard – translation27 pagesSlovenian languagesale 10% offe-Library read for1 day
ISO 8619:2003 specifies a method for the determination of the flow distance of powdered heat-setting phenolic resins for production and control. With reference to tablet formation, test temperature and angle of inclination of the glass plate, measurement of the flow distance involves arbitrarily defined conditions.
The flow distance is dependent on the reactivity and melt viscosity of the resins. Rapid solidification and high melt viscosity shorten the flow distance.
- Standard5 pagesEnglish languagesale 10% offe-Library read for1 day
- Draft4 pagesEnglish languagesale 10% offe-Library read for1 day