This document provides a methodology for undertaking a water loss investigation and establishing general principles for water loss management in drinking water distribution networks in order to improve the sustainability of drinking water utilities and protect the environment by saving water, energy and use of chemicals. This document establishes a procedure to estimate water loss components through water balance calculations and to define general principles of water loss management. This document deals with the preparation of a water loss management plan for water loss reduction and management projects but does not cover its execution. This document does not cover bulk drinking water supply systems, but can relate to pumping, storage and transmission within the drinking water distribution network. This document can be used analogously for non-public supply systems, raw water and industrial water systems. This document is intended for drinking water utilities and other stakeholders.

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This document specifies guidelines for technical aspects, tools and good practices for the management of assets of waterworks to maintain value from existing assets. This document includes the following asset types: treatment plants, sludge treatment facilities, pumping stations, reservoirs, tanks and dosing equipment, metering and ancillary infrastructure irrespective of where they are sited, in the waterworks or in the drinking water distribution network. For further guidance on drinking water distribution networks see ISO 24516-1. NOTE 1 The management of transmission mains is addressed in ISO 24516-1 irrespective of where these assets are sited in the drinking water system. This document is focused on the assets typically owned or operated by drinking water utilities (drinking water systems) that in parts are expected to meet users' needs and expectations over longer (multi-generational) periods. This document includes examples of good practice approaches on the strategic, tactical and operational levels. This document is applicable to all types and sizes of organization and/or utilities operating drinking water systems. NOTE 2 Depending on the size and structure of an organization, the utility can decide to what extent it applies the guidance in this document. In any case, the philosophy of this document remains applicable even to small and medium utilities. NOTE 3 This includes all different roles/functions for the management of assets within a utility (e.g. asset owner/responsible body, asset manager/operator, service provider/operator).

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This document specifies guidelines for technical aspects, tools and good practices for the management of assets of wastewater treatment plants, sludge treatment facilities, pumping stations, and retention and detention facilities in the wastewater system to maintain the value of existing assets. NOTE 1 For simplicity in reading this document, reference to wastewater treatment plants includes all the asset types described above. For further guidance on wastewater networks see ISO 24516-3. NOTE 2 For simplicity of interpretation of wastewater system assets, the management of pumping stations and retention and detention facilities in the network, excluded from ISO 24516-3, is addressed in this document irrespective of where these assets are sited in the wastewater system. This document is focused on the assets in wastewater systems typically owned or operated by wastewater utilities that are expected to meet users' needs and expectations over longer, sometimes multi-generational, periods. This document includes examples of good practice approaches on the strategic, tactical and operational levels. This document is applicable to all types and sizes of organizations and/or utilities operating wastewater systems. NOTE 3 Depending on the size and structure of an organization, the utility can decide to what extent it applies the guidance in this document. In any case, the philosophy of this document remains applicable even to small and medium utilities. NOTE 4 This includes all different roles/functions for the management of assets within a utility (e.g. asset owner/responsible body, asset manager/operator, service provider/operator).

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