EN ISO/IEC 17020:2012
(Main)Conformity assessment - Requirements for the operation of various types of bodies performing inspection (ISO/IEC 17020:2012)
Conformity assessment - Requirements for the operation of various types of bodies performing inspection (ISO/IEC 17020:2012)
ISO/IEC 17020:2012 specifies requirements for the competence of bodies performing inspection and for the impartiality and consistency of their inspection activities.
It applies to inspection bodies of type A, B or C, as defined in ISO/IEC 17020:2012, and it applies to any stage of inspection.
Konformitätsbewertung - Anforderungen an den Betrieb verschiedener Typen von Stellen, die Inspektionen durchführen (ISO/IEC 17020:2012)
Diese Internationale Norm legt Anforderungen an die Kompetenz von Stellen, die Inspektionen durch¬führen, sowie an die Unparteilichkeit und Konsistenz ihrer Inspektionstätigkeiten fest.
Sie gilt, wie in dieser Internationalen Norm festgelegt, für Inspektionsstellen des Typs A, B oder C und ist auf jede Stufe der Inspektion anwendbar.
ANMERKUNG Stufen der Inspektion beinhalten Konstruktion/Planung, Baumusterprüfung, Erstinspektion, Inspektionen während des Betriebs und Überwachung.
Évaluation de la conformité - Exigences pour le fonctionnement de différents types d'organismes procédant à l'inspection (ISO/IEC 17020:2012)
L'ISO/CEI 17020:2012 contient les exigences en matière de compétences des organismes procédant à des inspections, ainsi qu'en matière d'impartialité et de cohérence de leurs activités d'inspection.
Elle s'applique aux organismes d'inspection des types A, B ou C, comme définis dans l'ISO/CEI 17020:2012 et à toute étape de l'inspection.
Ugotavljanje skladnosti - Zahteve za delovanje različnih organov, ki izvajajo kontrolo (ISO/IEC 17020:2012)
Ta mednarodni standard vsebuje zahteve za kompetentnost organov, ki izvajajo kontrolo, ter za nepristranskost in doslednost njihovih aktivnosti kontrole. Uporablja se za kontrolne organe tipov A, B ali C, kot so določeni v tem mednarodnem standardu, ter za katero koli stopnjo kontrole.
General Information
Relations
Standards Content (Sample)
SLOVENSKI STANDARD
01-april-2012
1DGRPHãþD
SIST EN ISO/IEC 17020:2004
8JRWDYOMDQMHVNODGQRVWL=DKWHYH]DGHORYDQMHUD]OLþQLKRUJDQRYNLL]YDMDMR
NRQWUROR ,62,(&
Conformity assessment - Requirements for the operation of various types of bodies
performing inspection (ISO/IEC 17020:2012)
Allgemeine Kriterien für den Betrieb verschiedener Typen von Stellen, die Inspektionen
durchführen (ISO/IEC 17020:2012)
Évaluation de la conformité - Exigences pour le fonctionnement de différents types
d'organismes procédant à l'inspection (ISO/IEC 17020:2012)
Ta slovenski standard je istoveten z: EN ISO/IEC 17020:2012
ICS:
03.120.20 Certificiranje proizvodov in Product and company
podjetij. Ugotavljanje certification. Conformity
skladnosti assessment
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
EUROPEAN STANDARD
EN ISO/IEC 17020
NORME EUROPÉENNE
EUROPÄISCHE NORM
March 2012
ICS 03.120.20 Supersedes EN ISO/IEC 17020:2004
English version
Conformity assessment - Requirements for the operation of
various types of bodies performing inspection (ISO/IEC
17020:2012)
Évaluation de la conformité - Exigences pour le Konformitätsbewertung - Anforderungen an den Betrieb
fonctionnement de différents types d'organismes procédant verschiedener Typen von Stellen, die Inspektionen
à l'inspection (ISO/IEC 17020:2012) durchführen (ISO/IEC 17020:2012)
This European Standard was approved by CEN on 18 February 2012.
CEN and CENELEC members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving
this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning
such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN and CENELEC
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CEN and CENELEC member into its own language and notified to the CEN-CENELEC Management Centre
has the same status as the official versions.
CEN and CENELEC members are the national standards bodies and national electrotechnical committees of Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United
Kingdom.
CEN-CENELEC Management Centre
Avenue Marnix 17, B-1000 Brussels
© 2012 CEN/CENELEC All rights of exploitation in any form and by any means reserved Ref. No. EN ISO/IEC 17020:2012 E
worldwide for CEN national Members and for CENELEC
Members.
Contents Page
Foreword .3
Foreword
This document (EN ISO/IEC 17020:2012) has been prepared by Technical Committee ISO/CASCO
“Committee on conformity assessment” in collaboration with Technical Committee CEN/CLC/TC 1 “Criteria for
conformity assessment bodies” the secretariat of which is held by BSI.
This European Standard shall be given the status of a national standard, either by publication of an identical
text or by endorsement, at the latest by September 2012, and conflicting national standards shall be
withdrawn at the latest by September 2012.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.
This document supersedes EN ISO/IEC 17020:2004.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following
countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech
Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain,
Sweden, Switzerland, Turkey and the United Kingdom.
Endorsement notice
The text of ISO/IEC 17020:2012 has been approved by CEN as a EN ISO/IEC 17020:2012 without any
modification.
INTERNATIONAL ISO/IEC
STANDARD 17020
Second edition
2012-03-01
Conformity assessment — Requirements
for the operation of various types of
bodies performing inspection
Évaluation de la conformité — Exigences pour le fonctionnement de
différents types d'organismes procédant à l'inspection
Reference number
ISO/IEC 17020:2012(E)
©
ISO 2012
ISO/IEC 17020:2012(E)
© ISO 2012
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or
ISO's member body in the country of the requester.
ISO copyright office
Case postale 56 CH-1211 Geneva 20
Tel. + 41 22 749 01 11
Fax + 41 22 749 09 47
E-mail copyright@iso.org
Web www.iso.org
Published in Switzerland
ii © ISO 2012 — All rights reserved
ISO/IEC 17020:2012(E)
Contents Page
Foreword . iv
Introduction . v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 General requirements . 3
4.1 Impartiality and independence . 3
4.2 Confidentiality . 4
5 Structural requirements . 4
5.1 Administrative requirements . 4
5.2 Organization and management . 4
6 Resource requirements . 5
6.1 Personnel . 5
6.2 Facilities and equipment. 6
6.3 Subcontracting . 8
7 Process requirements . 8
7.1 Inspection methods and procedures . 8
7.2 Handling inspection items and samples . 9
7.3 Inspection records . 9
7.4 Inspection reports and inspection certificates . 9
7.5 Complaints and appeals . 10
7.6 Complaints and appeals process . 10
8 Management system requirements . 11
8.1 Options . 11
8.2 Management system documentation (Option A) . 11
8.3 Control of documents (Option A) . 12
8.4 Control of records (Option A) . 12
8.5 Management review (Option A) . 13
8.6 Internal audits (Option A) . 13
8.7 Corrective actions (Option A) . 14
8.8 Preventive actions (Option A) . 14
Annex A (normative) Independence requirements for inspection bodies . 15
Annex B (informative) Optional elements of inspection reports and certificates . 17
Bibliography . 18
ISO/IEC 17020:2012(E)
Foreword
ISO (the International Organization for Standardization) and IEC (the International Electrotechnical
Commission) form the specialized system for worldwide standardization. National bodies that are members of
ISO or IEC participate in the development of International Standards through technical committees
established by the respective organization to deal with particular fields of technical activity. ISO and IEC
technical committees collaborate in fields of mutual interest. Other international organizations, governmental
and non-governmental, in liaison with ISO and IEC, also take part in the work. In the field of conformity
assessment, the ISO Committee on conformity assessment (CASCO) is responsible for the development of
International Standards and Guides.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
Draft International Standards are circulated to the national bodies for voting. Publication as an International
Standard requires approval by at least 75 % of the national bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. ISO shall not be held responsible for identifying any or all such patent rights.
ISO/IEC 17020 was prepared by the ISO Committee on conformity assessment (CASCO).
It was circulated for voting to the national bodies of both ISO and IEC, and was approved by both
organizations.
This second edition cancels and replaces the first edition (ISO/IEC 17020:1998), which has been technically
revised.
iv © ISO 2012 – All rights reserved
ISO/IEC 17020:2012(E)
Introduction
This International Standard has been drawn up with the objective of promoting confidence in bodies
performing inspection.
Inspection bodies carry out assessments on behalf of private clients, their parent organizations, or authorities,
with the objective of providing information about the conformity of inspected items with regulations, standards,
specifications, inspection schemes or contracts. Inspection parameters include matters of quantity, quality,
safety, fitness for purpose, and continued safety compliance of installations or systems in operation. The
general requirements with which these bodies are required to comply in order that their services are accepted
by clients and by supervisory authorities are harmonized in this International Standard.
This International Standard covers the activities of inspection bodies whose work can include the examination
of materials, products, installations, plants, processes, work procedures or services, and the determination of
their conformity with requirements and the subsequent reporting of results of these activities to clients and,
when required, to authorities. Inspection can concern all stages during the lifetime of these items, including
the design stage. Such work normally requires the exercise of professional judgement in performing
inspection, in particular when assessing conformity with general requirements.
This International Standard can be used as a requirements document for accreditation or peer assessment or
other assessments.
This set of requirements can be interpreted when applied to particular sectors.
Inspection activities can overlap with testing and certificat
...
SLOVENSKI SIST EN ISO/IEC 17020
STANDARD
april 2012
Ugotavljanje skladnosti – Zahteve za delovanje različnih tipov organov, ki
izvajajo kontrolo (ISO/IEC 17020:2012)
Conformity assessment – Requirements for the operation of various types of
bodies performing inspection (ISO/IEC 17020:2012)
Évaluation de la conformité – Exigences pour le fonctionnement de différents
types d'organismes procédant à l'inspection (ISO/IEC 17020:2012)
Allgemeine Kriterien für den Betrieb verschiedener Typen von Stellen, die
Inspektionen durchführen (ISO/IEC 17020:2012)
Referenčna oznaka
ICS 03.120.20 SIST EN ISO/IEC 17020:2012 (sl, en)
Nadaljevanje na strani II in od 1 do 31
© 2013-02. Standard je založil in izdal Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
SIST EN ISO/IEC 17020 : 2012
NACIONALNI UVOD
Standard SIST EN ISO/IEC 17020 (sl,en), Ugotavljanje skladnosti – Zahteve za delovanje različnih
tipov organov, ki izvajajo kontrolo (ISO/IEC 17020:2012), 2012, ima status slovenskega standarda in
je enakovreden evropskemu standardu EN ISO/IEC 17020, Conformity assessment – Requirements
for the operation of various types of bodies performing inspection (ISO/IEC 17020:2012), 2012.
NACIONALNI PREDGOVOR
Besedilo standarda EN ISO/IEC 17020:2012 je pripravil tehnični odbor ISO/CASCO "Odbor za
ugotavljanje skladnosti" v sodelovanju s tehničnim odborom CEN/CLC/TC 1 "Merila za organe za
ugotavljanje skladnosti", katerega sekretariat vodi BSI. Slovenski standard SIST ISO/IEC 17020:2012
je prevod angleškega besedila evropskega standarda EN ISO/IEC 17020:2012. V primeru spora glede
besedila slovenskega prevoda v tem standardu je odločilen izvirni evropski standard v angleškem
jeziku. Slovensko-angleško izdajo standarda je pripravil SIST/TC UGA Ugotavljanje skladnosti.
Odločitev za privzem tega standarda je dne 16. marca 2012 sprejel SIST/TC UGA Ugotavljanje skladnosti.
ZVEZE S STANDARDI
S privzemom tega evropskega standarda veljajo za omejeni namen referenčnih standardov vsi
standardi, navedeni v izvirniku, razen standarda, ki smo ga že sprejeli v nacionalno standardizacijo:
SIST EN ISO/IEC 17000:2005 (sl,en, ne,fr) Ugotavljanje skladnosti – Slovar in splošna načela
(enakovreden z ISO/IEC 17000:2004)
OSNOVA ZA IZDAJO STANDARDA
– privzem standarda EN ISO/IEC 17020:2012
PREDHODNA IZDAJA
– SIST EN ISO/IEC 17020:2004
OPOMBE
– Povsod, kjer se v besedilu standarda uporablja izraz “mednarodni standard”, v SIST EN ISO/IEC
17020:2012 to pomeni “slovenski standard”.
– Nacionalni uvod in nacionalni predgovor nista sestavni del standarda.
– Ta nacionalni dokument je istoveten EN ISO/IEC 17020:2012 in je objavljen z dovoljenjem
CEN
Avenue Marnix 17
1050 Bruselj
Belgija
This national document is identical with EN ISO/IEC 17020:2012 and is published with the
permission of
CEN
Avenue Marnix 17
1050 Bruxelles
Belgium
II
EVROPSKI STANDARD EN ISO/IEC 17020
EUROPEAN STANDARD
EUROPÄISCHE NORM
NORME EUROPÉENNE marec 2012
ICS: 03.120.20 Nadomešča EN ISO/IEC 17020:2004
Slovenska izdaja
Ugotavljanje skladnosti – Zahteve za delovanje različnih tipov organov, ki
izvajajo kontrolo (ISO/IEC 17020:2012)
Conformity assessment – Évaluation de la conformité – Konformitätsbewertung –
Requirements for the operation of Exigences pour le fonctionnement Anforderungen an den Betrieb
various types of bodies performing de différents types d'organismes verschiedener Typen von Stellen, die
inspection procédant à l'inspection Inspektionen durchführen
(ISO/IEC 17020:2012) (ISO/IEC 17020:2012) (ISO/IEC 17020:2012)
Ta evropski standard je CEN sprejel 18. februarja 2012.
Člani CEN in CENELEC morajo izpolnjevati določila notranjih predpisov CEN/CENELEC, s katerimi je
predpisano, da mora biti ta standard brez kakršnih koli sprememb sprejet kot nacionalni standard.
Najnovejši seznami teh nacionalnih standardov z njihovimi bibliografskimi podatki se na zahtevo lahko
dobijo pri Upravnem centru CEN-CENELEC ali katerem koli članu CEN.
Ta evropski standard obstaja v treh uradnih različicah (angleški, francoski in nemški). Izdaje v drugih
jezikih, ki jih člani CEN na lastno odgovornost prevedejo in izdajo ter prijavijo pri Upravnem centru
CEN-CENELEC, veljajo kot uradne izdaje.
Člani CEN in CENELEC so nacionalni organi za standarde in nacionalni elektrotehniški odbori Avstrije,
Belgije, Bolgarije, Cipra, Češke republike, Danske, Estonije, Finske, Francije, Grčije, Hrvaške, Irske,
Islandije, Italije, Latvije, Litve, Luksemburga, Madžarske, Malte, Nemčije, Nizozemske, Norveške,
Poljske, Portugalske, Romunije, Slovaške, Slovenije, Španije, Švedske, Švice, Turčije in Združenega
kraljestva.
CEN CENELEC
Evropski komite za standardizacijo Evropski komite za standardizacijo v elektrotehniki
European Committee for Standardization European Committee for Electrotechnical Standardization
Comité Européen de Normalisation Comité Européen de Normalisation Electrotechnique
Europäisches Komitee für Normung Europäisches Komitee für Elektrotechnische Normung
Upravni center CEN-CENELEC: Upravni center CEN-CENELEC:
Avenue Marnix 17, B-1000 Bruselj Avenue Marnix 17, B-1000 Bruselj
© 2012. Lastnice avtorskih pravic so vse države članice CEN in CENELEC Ref. št. EN ISO/IEC 17020:2012 E
SIST EN ISO/IEC 17020 : 2012
Predgovor
Ta dokument (EN ISO/IEC 17020:2012) je pripravil tehnični odbor ISO/CASCO "Odbor za ugotavljanje
skladnosti" v sodelovanju s tehničnim odborom CEN/CLC/TC 1 "Merila za organe za ugotavljanje
skladnosti", katerega sekretariat vodi BSI.
Ta evropski standard mora z objavo istovetnega besedila ali z razglasitvijo dobiti status nacionalnega
standarda najpozneje do septembra 2012, nacionalne standarde, ki so v nasprotju s tem standardom,
pa je treba umakniti najpozneje do septembra 2012.
Opozoriti je treba na možnost, da je lahko nekaj elementov tega dokumenta predmet patentnih pravic.
CEN [in/ali CENELEC] ne prevzema odgovornosti za identifikacijo katerih koli ali vseh takih patentnih
pravic.
Ta dokument nadomešča EN ISO/IEC 17020:2004.
V skladu z notranjimi predpisi CEN/CENELEC morajo ta evropski standard obvezno uvesti nacionalne
organizacije za standardizacijo naslednjih držav: Avstrije, Belgije, Bolgarije, Cipra, Češke republike,
Danske, Estonije, Finske, Francije, Grčije, Hrvaške, Irske, Islandije, Italije, Latvije, Litve, Luksemburga,
Madžarske, Malte, Nemčije, Nizozemske, Norveške, Poljske, Portugalske, Romunije, Slovaške,
Slovenije, Španije, Švedske, Švice, Turčije in Združenega kraljestva.
Razglasitvena objava
Besedilo ISO/IEC 17020:2012 je CEN odobril kot EN ISO/IEC 17020:2012 brez sprememb.
SIST EN ISO/IEC 17020 : 2012
Vsebina Stran Contents Page
Predgovor . 4
Foreword.4
Uvod.5 Introduction. 5
1 Področje uporabe . 7 1 Scope . 7
2 Zveza s standardi.7 2 Normative references . 7
3 Izrazi in definicije.7 3 Terms and definitions . 7
4 Splošne zahteve.10 4 General requirements. 10
4.1 Nepristranskost in neodvisnost . 10 4.1 Impartiality and independence . 10
4.2 Zaupnost.11 4.2 Confidentiality. 11
5 Strukturne zahteve.11 5 Structural requirements . 11
5.1 Upravne zahteve.11 5.1 Administrative requirements. 11
5.2 Organizacija in vodenje . 12 5.2 Organization and management. 12
6 Zahteve glede virov.13 6 Resource requirements . 13
6.1 Osebje.13 6.1 Personnel . 13
6.2 Zmogljivosti in oprema.15 6.2 Facilities and equipment. 15
6.3 Sklepanje podpogodb.17 6.3 Subcontracting . 17
7 Zahteve glede procesov.18 7 Process requirements . 18
7.1 Metode in postopki kontrole.18 7.1 Inspection methods and procedures . 18
7.2 Ravnanje s predmeti kontrole in 7.2 Handling inspection items and
vzorci . 19 samples. 19
7.3 Zapisi o kontroli.20 7.3 Inspection records . 20
7.4 Poročila in potrdila/certifikati o kontroli. 20 7.4 Inspection reports and inspection
certificates. 20
7.5 Pritožbe in prizivi.21 7.5 Complaints and appeals. 21
7.6 Pritožbeni in prizivni proces. 21 7.6 Complaints and appeals process . 21
8 Zahteve glede sistema vodenja.22 8 Management system requirements. 22
8.1 Možnosti . 22 8.1 Options . 22
8.2 Dokumentacija sistema vodenja 8.2 Management system documentation
(možnost A). 22 (Option A). 22
8.3 Obvladovanje dokumentov (možnost A) . 23 8.3 Control of documents (Option A). 23
8.4 Obvladovanje zapisov (možnost A). 24 8.4 Control of records (Option A) . 24
8.5 Vodstveni pregled (možnost A) . 24 8.5 Management review (Option A). 24
8.6 Notranje presoje (možnost A). 25 8.6 Internal audits (Option A) . 25
8.7 Korektivni ukrepi (možnost A) . 26 8.7 Corrective actions (Option A) . 26
8.8 Preventivni ukrepi (možnost A) . 26 8.8 Preventive actions (Option A). 26
Dodatek A (normativni): Zahteve za Annex A (normative): Independence
neodvisnost kontrolnih organov . 27 requirements for inspection bodies. 27
Dodatek B (informativni): Neobvezni elementi Annex B (informative): Optional elements of
poročil in potrdil/certifikatov o kontroli. 30 inspection reports and certificates . 30
Literatura.31 Bibliography. 31
SIST EN ISO/IEC 17020 : 2012
Predgovor Foreword
ISO (Mednarodna organizacija za ISO (the International Organization for
standardizacijo) in IEC (Mednarodna Standardization) and IEC (the International
elektrotehniška komisija) tvorita specializiran Electrotechnical Commission) form the
sistem za svetovno standardizacijo. Nacionalni specialized system for worldwide
organi, ki so člani ISO ali IEC, sodelujejo pri standardization. National bodies that are
pripravi mednarodnih standardov prek tehničnih members of ISO or IEC participate in the
odborov, ki jih za obravnavanje določenih development of International Standards through
strokovnih področij ustanovi ustrezna technical committees established by the
organizacija. Tehnični odbori ISO in IEC respective organization to deal with particular
sodelujejo na področjih skupnega interesa. Pri fields of technical activity. ISO and IEC
delu sodelujejo tudi druge mednarodne, vladne technical committees collaborate in fields of
in nevladne organizacije, povezane z ISO in mutual interest. Other international
IEC. Odbor ISO za ugotavljanje skladnosti organizations, governmental and non-
(CASCO) je odgovoren za pripravo governmental, in liaison with ISO and IEC, also
mednarodnih standardov in vodil na področju take part in the work. In the field of conformity
ugotavljanja skladnosti. assessment, the ISO Committee on conformity
assessment (CASCO) is responsible for the
development of International Standards and
Guides.
Mednarodni standardi so pripravljeni skladno s International Standards are drafted in
pravili, podanimi v Direktivah ISO/IEC, 2. del. accordance with the rules given in the ISO/IEC
Directives, Part 2.
Osnutki mednarodnih standardov se pošljejo Draft International Standards are circulated to
nacionalnim organom v glasovanje. Za objavo the national bodies for voting. Publication as an
mednarodnega standarda je treba pridobiti International Standard requires approval by at
soglasje vsaj 75 odstotkov nacionalnih organov, least 75 % of the national bodies casting a vote.
ki so oddali svoje glasove.
Opozoriti je treba na možnost, da je lahko nekaj Attention is drawn to the possibility that some of
elementov tega dokumenta predmet patentnih the elements of this document may be the
pravic. ISO ne prevzema odgovornosti za subject of patent rights. ISO shall not be held
prepoznavanje katerih koli ali vseh takih responsible for identifying any or all such patent
patentnih pravic. rights.
ISO/IEC 17020 je pripravil Odbor ISO za ISO/IEC 17020 was prepared by the ISO
ugotavljanje skladnosti (CASCO). Committee on conformity assessment
(CASCO).
Standard je bil poslan v glasovanje nacionalnim It was circulated for voting to the national
organom ISO in IEC; obe organizaciji sta ga bodies of both ISO and IEC, and was approved
odobrili. by both organizations.
Ta druga izdaja razveljavlja in nadomešča prvo This second edition cancels and replaces the
izdajo (ISO/IEC 17020:1998), ki je strokovno first edition (ISO/IEC 17020:1998), which has
revidirana. been technically revised.
SIST EN ISO/IEC 17020 : 2012
Uvod Introduction
Namen tega mednarodnega standarda je This International Standard has been drawn up
pove
...
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