EN ISO/IEC 17000:2020
(Main)Conformity assessment - Vocabulary and general principles (ISO/IEC 17000:2020, Corrected version 2020-12)
Conformity assessment - Vocabulary and general principles (ISO/IEC 17000:2020, Corrected version 2020-12)
This document specifies general terms and definitions relating to conformity assessment (including the
accreditation of conformity assessment bodies) and to the use of conformity assessment to facilitate trade.
The general principles of conformity assessment and a description of the functional approach to
conformity assessment are provided in Annex A.
Conformity assessment interacts with other fields such as management systems, metrology,
standardization and statistics. The boundaries of conformity assessment are not defined in this
document.
Konformitätsbewertung - Begriffe und allgemeine Grundlagen (ISO/IEC 17000:2020, korrigierte Fassung 2020-12)
Dieses Dokument legt allgemeine Begriffe der Konformitätsbewertung (einschließlich der Akkreditierung von Konformitätsbewertungsstellen) und für die Anwendung der Konformitätsbewertung zur Förderung des Handels fest.
Die allgemeinen Grundsätze der Konformitätsbewertung und eine Beschreibung des funktionalen Ansatzes der Konformitätsbewertung enthält Anhang A.
Konformitätsbewertung steht in Wechselwirkung mit anderen Gebieten wie Managementsysteme, Metrologie, Normung und Statistik. Die Grenzen der Konformitätsbewertung sind in diesem Dokument nicht festgelegt.
Évaluation de la conformité - Vocabulaire et principes généraux (ISO/IEC 17000:2020, Version corrigée 2020-12)
Ugotavljanje skladnosti - Slovar in splošna načela (ISO/IEC 17000:2020, popravljena verzija 2020-12)
General Information
Relations
Standards Content (Sample)
SLOVENSKI STANDARD
01-september-2020
Nadomešča:
SIST EN ISO/IEC 17000:2005
Ugotavljanje skladnosti - Slovar in splošna načela (ISO/IEC 17000:2020)
Conformity assessment - Vocabulary and general principles (ISO/IEC 17000:2020)
Konformitätsbewertung - Begriffe und allgemeine Grundlagen (ISO/IEC 17000:2020)
Évaluation de la conformité - Vocabulaire et principes généraux (ISO/IEC 17000:2020)
Ta slovenski standard je istoveten z: EN ISO/IEC 17000:2020
ICS:
01.040.03 Storitve. Organizacija Services. Company
podjetja, vodenje in kakovost. organization, management
Uprava. Transport. and quality. Administration.
Sociologija. (Slovarji) Transport. Sociology.
(Vocabularies)
03.120.20 Certificiranje proizvodov in Product and company
podjetij. Ugotavljanje certification. Conformity
skladnosti assessment
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
EUROPEAN STANDARD
EN ISO/IEC 17000
NORME EUROPÉENNE
EUROPÄISCHE NORM
June 2020
ICS 01.040.03; 03.120.20
Supersedes EN ISO/IEC 17000:2004
English version
Conformity assessment - Vocabulary and general
principles (ISO/IEC 17000:2020)
Évaluation de la conformité - Vocabulaire et principes Konformitätsbewertung - Begriffe und allgemeine
généraux (ISO/IEC 17000:2020) Grundlagen (ISO/IEC 17000:2020)
This European Standard was approved by CEN on 2 May 2020.
CEN and CENELEC members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for
giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical
references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to
any CEN and CENELEC member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN and CENELEC member into its own language and notified to the CEN-CENELEC
Management Centre has the same status as the official versions.
CEN and CENELEC members are the national standards bodies and national electrotechnical committees of Austria, Belgium,
Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy,
Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of North Macedonia, Romania, Serbia,
Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom.
CEN-CENELEC Management Centre:
Rue de la Science 23, B-1040 Brussels
© 2020 CEN/CENELEC All rights of exploitation in any form and by any means Ref. No. EN ISO/IEC 17000:2020 E
reserved worldwide for CEN national Members and for
CENELEC Members.
Contents Page
European foreword . 3
European foreword
This document (EN ISO/IEC 17000:2020) has been prepared by Technical Committee ISO/CASCO
"Committee on conformity assessment" in collaboration with Technical Committee CEN/CLC/JTC 1
“Criteria for conformity assessment bodies” the secretariat of which is held by BSI.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by December 2020, and conflicting national standards
shall be withdrawn at the latest by December 2020.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
This document supersedes EN ISO/IEC 17000:2004.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the
United Kingdom.
Endorsement notice
The text of ISO/IEC 17000:2020 has been approved by CEN as EN ISO/IEC 17000:2020 without any
modification.
INTERNATIONAL ISO/IEC
STANDARD 17000
Second edition
2020-05
Conformity assessment — Vocabulary
and general principles
Évaluation de la conformité — Vocabulaire et principes généraux
Reference number
ISO/IEC 17000:2020(E)
©
ISO/IEC 2020
ISO/IEC 17000:2020(E)
© ISO/IEC 2020
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Fax: +41 22 749 09 47
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO/IEC 2020 – All rights reserved
ISO/IEC 17000:2020(E)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Terms related to conformity assessment in general . 1
5 Terms related to basic concepts . 4
6 Terms relating to selection and determination . 4
7 Terms relating to review, decision and attestation . 5
8 Terms relating to surveillance . 6
9 Terms relating to trade and regulation . 7
Annex A (informative) Principles of conformity assessment .10
Annex B (informative) Related terms defined in other standards .15
Bibliography .22
© ISO/IEC 2020 – All rights reserved iii
ISO/IEC 17000:2020(E)
Foreword
ISO (the International Organization for Standardization) and IEC (the International Electrotechnical
Commission) form the specialized system for worldwide standardization. National bodies that
are members of ISO or IEC participate in the development of International Standards through
technical committees established by the respective organization to deal with particular fields of
technical activity. ISO and IEC technical committees collaborate in fields of mutual interest. Other
international organizations, governmental and non-governmental, in liaison with ISO and IEC, also
take part in the work.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for
the different types of document should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/ directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject
of patent rights. ISO and IEC shall not be held responsible for identifying any or all such patent
rights. Details of any patent rights identified during the development of the document will be in the
Introduction and/or on the ISO list of patent declarations received (see www .iso .org/ patents) or the IEC
list of patent declarations received (see http:// patents .iec .ch).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO's adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see www .iso .org/
iso/ foreword .html.
This document was prepared by the ISO Committee on Conformity Assessment (CASCO).
This second edition cancels and replaces the first edition (ISO/IEC 17000:2004), which has been
technically revised.
The main changes compared to the previous edition are as follows:
— addition of new terms: “object of conformity assessment” (see 4.2), “owner” (see 4.13), “impartiality”
(see 5.3), “independence” (see 5.4), “validation” (see 6.5), “verification” (see 6.6), “decision” (see 7.2),
“expiry” (see 8.4) and “restoration” (see 8.5);
— change of concept of conformity assessment system;
— deletion of the definition of the term “product” from the body of the document and addition to
Annex B;
— editorial revision of Annex A limited to changes in the terms and definitions in Clauses 4 to 9;
— extension of Annex B.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www .iso .org/ members .html.
iv © ISO/IEC 2020 – All rights reserved
ISO/IEC 17000:2020(E)
Introduction
The ISO Committee on conformity assessment (CASCO) develops International Standards relating to
conformity assessment activities such as testing, inspection and various forms of certification. For
many years, ISO/IEC Guide 2 included a core vocabulary for conformity assessment, built up from a
small number of terms and definitions first compiled to facilitate communication and understanding
about product certification based on standards for traditional manufactured goods.
In 2000, CASCO decided to remove conformity assessment terminology from ISO/IEC Guide 2 and
provide instead a self-contained vocabulary more readily applicable within the planned international
standards on conformity assessment and in the drafting or revision of related documents. The first
edition of this document was published in 2004, as a consistent framework within which more specific
concepts could be defined appropriately and denoted by the most appropriate terms.
Additional concepts unique to particular activities such as accreditation, certification of persons
and use of marks of conformity are not included in this document but are provided in International
Standards related to those activities.
Terms and definitions related to trade and regulation are given in Clause 9. These are intended not
only to standardize usage within the conformity assessment community, but also to help policy makers
concerned with the facilitation of trade within regulatory and international treaty frameworks.
The terms and definitions specified in this document, particularly in Clauses 6 and 7, reflect the
adoption by CASCO in November 2001 of the functional approach.
To provide a better understanding of the defined concepts, their grouping and their relationships, a
description of the functional approach is included in Annex A for information.
The terms included in this document relate to concepts considered essential to define. General terms
used to denote conformity assessment concepts for which common language usage is sufficient are
not included in this document. Terms not common across all International Standards for conformity
assessment and with definitions specific to a particular application are not included in this document
but are included in the specific relevant standard.
Relevant terms defined in other documents are listed in Annex B:
— terms applicable to specific aspects of conformity assessment, as defined in other conformity
assessment standards;
— terms generally applicable in conformity assessment contexts for which definitions are published
outside conformity assessment standards.
© ISO/IEC 2020 – All rights reserved v
----------------------
...
SLOVENSKI STANDARD
01-september-2020
Nadomešča:
SIST EN ISO/IEC 17000:2005
Ugotavljanje skladnosti - Slovar in splošna načela (ISO/IEC 17000:2020,
popravljena verzija 2020-12)
Conformity assessment - Vocabulary and general principles (ISO/IEC 17000:2020,
Corrected version 2020-12)
Konformitätsbewertung - Begriffe und allgemeine Grundlagen (ISO/IEC 17000:2020,
korrigierte Fassung 2020-12)
Évaluation de la conformité - Vocabulaire et principes généraux (ISO/IEC 17000:2020,
Version corrigée 2020-12)
Ta slovenski standard je istoveten z: EN ISO/IEC 17000:2020
ICS:
01.040.03 Storitve. Organizacija Services. Company
podjetja, vodenje in kakovost. organization, management
Uprava. Transport. and quality. Administration.
Sociologija. (Slovarji) Transport. Sociology.
(Vocabularies)
03.120.20 Certificiranje proizvodov in Product and company
podjetij. Ugotavljanje certification. Conformity
skladnosti assessment
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
EUROPEAN STANDARD EN ISO/IEC 17000
NORME EUROPÉENNE
EUROPÄISCHE NORM
June 2020
ICS 01.040.03; 03.120.20
Supersedes EN ISO/IEC 17000:2004
English version
Conformity assessment - Vocabulary and general
principles (ISO/IEC 17000:2020, Corrected version 2020-
12)
Évaluation de la conformité - Vocabulaire et principes Konformitätsbewertung - Begriffe und allgemeine
généraux (ISO/IEC 17000:2020, Version corrigée Grundlagen (ISO/IEC 17000:2020, korrigierte Fassung
2020-12) 2020-12)
This European Standard was approved by CEN on 2 May 2020.
This European Standard was corrected and reissued by the CEN-CENELEC Management Centre on 09 December 2020.
CEN and CENELEC members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for
giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical
references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to
any CEN and CENELEC member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN and CENELEC member into its own language and notified to the CEN-CENELEC
Management Centre has the same status as the official versions.
CEN and CENELEC members are the national standards bodies and national electrotechnical committees of Austria, Belgium,
Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy,
Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of North Macedonia, Romania, Serbia,
Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom.
CEN-CENELEC Management Centre:
Rue de la Science 23, B-1040 Brussels
© 2020 CEN/CENELEC All rights of exploitation in any form and by any means Ref. No. EN ISO/IEC 17000:2020 E
reserved worldwide for CEN national Members and for
CENELEC Members.
Contents Page
European foreword . 3
European foreword
This document (EN ISO/IEC 17000:2020) has been prepared by Technical Committee ISO/CASCO
"Committee on conformity assessment" in collaboration with Technical Committee CEN/CLC/JTC 1
“Criteria for conformity assessment bodies” the secretariat of which is held by BSI.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by December 2020, and conflicting national standards
shall be withdrawn at the latest by December 2020.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
This document supersedes EN ISO/IEC 17000:2004.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the
United Kingdom.
Endorsement notice
The text of ISO/IEC 17000:2020, Corrected version 2020-12 has been approved by CEN as
INTERNATIONAL ISO/IEC
STANDARD 17000
Second edition
2020-05
Corrected version
2020-12
Conformity assessment — Vocabulary
and general principles
Évaluation de la conformité — Vocabulaire et principes généraux
Reference number
ISO/IEC 17000:2020(E)
©
ISO/IEC 2020
ISO/IEC 17000:2020(E)
© ISO/IEC 2020
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO/IEC 2020 – All rights reserved
ISO/IEC 17000:2020(E)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Terms related to conformity assessment in general . 1
5 Terms related to basic concepts . 4
6 Terms relating to selection and determination . 4
7 Terms relating to review, decision and attestation . 5
8 Terms relating to surveillance . 6
9 Terms relating to trade and regulation . 7
Annex A (informative) Principles of conformity assessment .10
Annex B (informative) Related terms defined in other standards .15
Bibliography .22
© ISO/IEC 2020 – All rights reserved iii
ISO/IEC 17000:2020(E)
Foreword
ISO (the International Organization for Standardization) and IEC (the International Electrotechnical
Commission) form the specialized system for worldwide standardization. National bodies that
are members of ISO or IEC participate in the development of International Standards through
technical committees established by the respective organization to deal with particular fields of
technical activity. ISO and IEC technical committees collaborate in fields of mutual interest. Other
international organizations, governmental and non-governmental, in liaison with ISO and IEC, also
take part in the work.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for
the different types of document should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/ directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject
of patent rights. ISO and IEC shall not be held responsible for identifying any or all such patent
rights. Details of any patent rights identified during the development of the document will be in the
Introduction and/or on the ISO list of patent declarations received (see www .iso .org/ patents) or the IEC
list of patent declarations received (see http:// patents .iec .ch).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO's adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see www .iso .org/
iso/ foreword .html.
This document was prepared by the ISO Committee on Conformity Assessment (CASCO).
This second edition cancels and replaces the first edition (ISO/IEC 17000:2004), which has been
technically revised.
The main changes compared to the previous edition are as follows:
— addition of new terms: “object of conformity assessment” (see 4.2), “owner” (see 4.13), “impartiality”
(see 5.3), “independence” (see 5.4), “validation” (see 6.5), “verification” (see 6.6), “decision” (see 7.2),
“expiry” (see 8.4) and “restoration” (see 8.5);
— change of concept of conformity assessment system;
— deletion of the definition of the term “product” from the body of the document and addition to
Annex B;
— editorial revision of Annex A limited to changes in the terms and definitions in Clauses 4 to 9;
— extension of Annex B.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www .iso .org/ members .html.
This corrected version of ISO/IEC 17000:2020 corrects the price indication. The technical content
remains unchanged.
iv © ISO/IEC 2020 – All rights reserved
ISO/IEC 17000:2020(E)
Introduction
The ISO Committee on conformity assessment (CASCO) develops International Standards relating to
conformity assessment activities such as testing, inspection and various forms of certification. For
many years, ISO/IEC Guide 2 included a core vocabulary for conformity assessment, built up from a
small number of terms and definitions first compiled to facilitate communication and understanding
about product certification based on standards for traditional manufactured goods.
In 2000, CASCO decided to remove conformity assessment terminology from ISO/IEC Guide 2 and
provide instead a self-contained vocabulary more readily applicable within the planned international
standards on conformity assessment and in the drafting or revision of related documents. The first
edition of this document was published in 2004, as a consistent framework within which more specific
concepts could be defined appropriately and denoted by the most appropriate terms.
Additional concepts unique to particular activities such as accreditation, certification of persons
and use of marks of conformity are not included in this document but are provided in International
Standards related to those activities.
Terms and definitions related to trade and regulation are given in Clause 9. These are intended not
only to standardize usage within the conformity assessment community, but also to help policy makers
concerned with the facilitation of trade within regulatory and international treaty frameworks.
The terms and definitions specified in this document, particularly in Clauses 6 and 7, reflect the
adoption by CASCO in November 2001 of the functional approach.
To provide a better understanding of the defined concepts, their grouping and their relationships, a
description of the functional approach is included in Annex A for information.
The terms included in this document relate to concepts considered essential to define. General terms
used to denote conformity assessment concepts for which common language usage is sufficient are
not included in this document. Terms not common across all International Standards for conformity
assessment and with definitions specific to a particular application are not included in this document
...
SLOVENSKI SIST EN ISO/IEC 17000
STANDARD
september 2020
Ugotavljanje skladnosti – Slovar in splošna načela
(ISO/IEC 17000:2020, popravljena verzija 2020-12)
Conformity assessment – Vocabulary and general principles
(ISO/IEC 17000:2020, Corrected version 2020-12)
Konformitätsbewertung – Begriffe und allgemeine Grundlagen
(ISO/IEC 17000:2020, korrigierte Fassung 2020-12)
Évaluation de la conformité – Vocabulaire et principes généraux
(ISO/IEC 17000:2020, Version corrigée 2020-12)
Referenčna oznaka
ICS 01.040.03; 03.120.20 SIST EN ISO/IEC 17000:2020 (sl,en,fr,de)
Nadaljevanje na straneh II do III in od 1 do 87
© 2021-12: Slovenski inštitut za standardizacijo. Razmnoževanje ali kopiranje celote ali delov tega dokumenta ni dovoljeno.
SIST EN ISO/IEC 17000 : 2020
NACIONALNI UVOD
Standard SIST EN ISO/IEC 17000 (sl, en, ne, fr), Ugotavljanje skladnosti – Slovar in splošna načela
(ISO/IEC 17000:2020, popravljena verzija 2020-12), 2020, ima status slovenskega standarda in je
enakovreden evropskemu standardu EN ISO/IEC 17000 (en), Conformity assessment – Vocabulary and
general principles (ISO/IEC 17000:2020, Corrected version 2020-12), 2020.
Ta standard nadomešča SIST EN ISO/IEC 17000:2005.
NACIONALNI PREDGOVOR
Evropski standard EN ISO/IEC 17000:2020 je pripravil Odbor za ugotavljanje skladnosti CASCO v
sodelovanju s tehničnim odborom Evropskega komiteja za standardizacijo CEN/CLC TC 1 "Merila za
ugotavljanje skladnosti", katerega sekretariat vodi BSI.
Slovenski standard SIST EN ISO/IEC 17000:2020 je prevod evropskega standarda EN ISO/IEC
17000:2020. V primeru spora glede besedila slovenskega prevoda v tem standardu je odločilen izvirni
evropski standard v angleškem jeziku. Slovensko izdajo standarda je pripravil SIST/TC UGA
Ugotavljanje skladnosti.
Odločitev za izdajo tega standarda je 15. 7. 2020 sprejel SIST/TC UGA Ugotavljanje skladnosti.
ZVEZA S STANDARDI
S prevzemom tega evropskega standarda veljajo za omejeni namen referenčnih standardov vsi
standardi, navedeni v izvirniku, razen tistih, ki so že sprejeti v nacionalno standardizacijo:
SIST-V ISO/IEC Vodilo 99:2012 (sl,en,fr) Mednarodni slovar za meroslovje – Osnovni in splošni
koncepti ter z njimi povezani izrazi (VIM)
SIST ISO 19600:2016 (sl,en) Sistemi za upravljanje skladnosti – Smernice
SIST EN ISO 9000:2015 (sl,en) Sistemi vodenja kakovosti – Osnove in slovar
(ISO 9000:2015)
SIST EN ISO/IEC 17025:2017 (sl,en) Splošne zahteve za usposobljenost preskuševalnih in
kalibracijskih laboratorijev (ISO/IEC 17025:2017)
SIST EN ISO 19011:2018 (sl,en) Smernice za presojanje sistemov vodenja
(ISO 19011:2018)
OSNOVA ZA IZDAJO STANDARDA
– privzem standarda SIST EN ISO/IEC 17000:2020
PREDHODNA IZDAJA
– SIST EN ISO/IEC 17000:2005 (sl,en), Ugotavljanje skladnosti – Slovar in splošna načela
(enakovreden ISO/IEC 17000:2004)
OPOMBE
– Povsod, kjer se v besedilu standarda uporablja izraz »evropski standard« oziroma »mednarodni
standard«, v SIST EN ISO/IEC 17000:2020 to pomeni »slovenski standard«.
– Nacionalni uvod in nacionalni predgovor nista sestavni del standarda.
II
SIST EN ISO/IEC 17000 : 2020
– Ta nacionalni dokument je enakovreden EN ISO/IEC 17000:2020 in je objavljen z dovoljenjem
Upravni center CEN-CENELEC
Rue de la Science 23
1040 Bruselj
Belgija
This national document is identical with EN ISO/IEC 17000:2020 and is published with the
permission of
CEN-CENELEC Management Centre
Rue de la Science 23
1040 Brussels
Belgium
III
SIST EN ISO/IEC 17000 : 2020
IV
EVROPSKI STANDARD EN ISO/IEC 17000
EUROPEAN STANDARD
NORME EUROPÉENNE
junij 2020
EUROPÄISCHE NORM
ICS 01.040.03; 03.120.20 Nadomešča EN ISO/IEC 17000:2004
Slovenska izdaja
Ugotavljanje skladnosti – Slovar in splošna načela
(ISO/IEC 17000:2020, popravljena verzija 2020-12)
Conformity assessment – Évaluation de la conformité – Konformitätsbewertung – Begriffe
Vocabulary and general principles Vocabulaire et principes généraux und allgemeine Grundlagen
(ISO/IEC 17000:2020, Corrected (ISO/IEC 17000:2020, Version (ISO/IEC 17000:2020, korrigierte
version 2020-12) corrigée 2020-12) Fassung 2020-12)
Ta evropski standard je CEN odobril 2. maja 2020.
Ta evropski standard je bil popravljen in ponovno izdan 9. decembra 2020 pri Upravnem centru
CEN/CENELEC.
Člani CEN in CENELEC morajo izpolnjevati določila notranjih predpisov CEN/CENELEC, s katerimi
je predpisano, da mora biti ta evropski standard brez kakršnih koli sprememb sprejet kot nacionalni
standard. Seznami najnovejših izdaj teh nacionalnih standardov in njihovi bibliografski podatki so
na voljo pri Upravnem centru CEN-CENELEC ali članih CEN in CENELEC.
Ta evropski standard obstaja v treh uradnih izdajah (angleški, francoski in nemški). Izdaje v drugih
jezikih, ki jih člani CEN in CENELEC na lastno odgovornost prevedejo in izdajo ter prijavijo pri
Upravnem centru CEN-CENELEC, veljajo kot uradne izdaje.
Člani CEN in CENELEC so nacionalni organi za standarde in nacionalni elektrotehniški odbori
Avstrije, Belgije, Bolgarije, Cipra, Češke republike, Danske, Estonije, Finske, Francije, Grčije,
Hrvaške, Irske, Islandije, Italije, Latvije, Litve, Luksemburga, Madžarske, Malte, Nemčije,
Nizozemske, Norveške, Poljske, Portugalske, Republike Severna Makedonija, Romunije,
Slovaške, Slovenije, Srbije, Španije, Švedske, Švice, Turčije in Združenega kraljestva.
CEN
Evropski komite za standardizacijo
European Committee for Standardization
Comité Européen de Normalisation
Europäisches Komitee für Normung
CENELEC
Evropski komite za standardizacijo v elektrotehniki
European Committee for Electrotechnical Standardization
Comité Européen de Normalisation Electrotechnique
Europäisches Komitee für Electrotechnische Normung
Upravni center CEN-CENELEC:
Rue de la Science 23, B-1040 Bruselj
© 2020 CEN/CENELEC Lastnice avtorskih pravic so vse države članice CEN Ref. št. EN ISO/IEC 17000:2020 E
in CENELEC
SIST EN ISO/IEC 17000 : 2020
Evropski predgovor European foreword
Ta dokument (EN ISO/IEC 17000:2020) je This document (EN ISO/IEC 17000:2020) has
pripravil tehnični odbor ISO/CASCO "Odbor za been prepared by Technical Committee
ugotavljanje skladnosti" skupaj s tehničnim ISO/CASCO "Committee on confformity
odborom CEN/CLC/JTC 1 "Merila za organe za assessment" in collaboration with Technical
ugotavljanje skladnosti", katerega tajništvo vodi Committee CEN/CLC/JTC 1 "Criteria for
BSI. conformity assessment bodies" the secretariat of
which is held by BSI.
Ta evropski standard mora dobiti status This European Standard shall be given the
nacionalnega standarda bodisi z objavo status of a national standard, either by
istovetnega besedila ali z razglasitvijo publication of an identical text or by
najpozneje do decembra 2020, nasprotujoče endorsement, at the latest by December 2020,
nacionalne standarde pa je treba razveljaviti and conflicting national standards shall be
najpozneje decembra 2020. withdrawn at the latest by December 2020.
Opozoriti je treba na možnost, da so nekateri Attention is drawn to the possibility that some of
elementi tega dokumenta lahko predmet the elements of this document may be the
patentnih pravic. CEN ne prevzema subject of patent rights. CEN shall not be held
odgovornosti za identifikacijo nekaterih ali vseh responsible for identifying any or all such patent
takih patentnih pravic. rights.
Ta dokument nadomešča EN ISO/IEC This document supersedes EN ISO/IEC
17000:2004. 17000:2004.
V skladu z notranjimi predpisi CEN-CENELEC According to the CEN-CENELEC Internal
morajo ta evropski standard obvezno uvesti Regulations, the national standards
nacionalne organizacije za standardizacijo organizations of the following countries are
naslednjih držav: Avstrije, Belgije, Bolgarije, bound to implement this European Standard:
Cipra, Češke republike, Danske, Estonije, Austria, Belgium, Bulgaria, Croatia, Cyprus,
Finske, Francije, Grčije, Hrvaške, Irske, Czech Republic, Denmark, Estonia, Finland,
Islandije, Italije, Latvije, Litve, Luksemburga, Republic of North Macedonia, France,
Madžarske, Malte, Republike Severna Germany, Greece, Hungary, Iceland, Ireland,
Makedonija, Nemčije, Nizozemske, Norveške, Italy, Latvia, Lithuania, Luxembourg, Malta,
Poljske, Portugalske, Romunije, Srbije, Netherlands, Norway, Poland, Portugal,
Slovaške, Slovenije, Španije, Švedske, Švice, Romania, Serbia, Slovakia, Slovenia, Spain,
Turčije in Združenega kraljestva. Sweden, Switzerland, Turkey and the United
Kingdom.
Razglasitvena objava Endorsement notice
Besedilo ISO/IEC 17000:2020, popravljena The text of ISO/IEC 17000:2020, Corrected
verzija 2020-12, je CEN odobril kot EN ISO/IEC version 2020-12 has been approved by CEN as
17000:2020 brez kakršnihkoli sprememb. EN ISO/IEC 17000:2020 without any
modification.
SIST EN ISO/IEC 17000 : 2020
Avant-propos européen Europäisches Vorwort
Le présent document (EN ISO/IEC 17000:2020) Dieses Dokument (EN ISO/IEC 17000:2020)
a été élaboré par le Comité Technique wurde vom Technischen Komitee ISO/CASCO
ISO/CASCO « Comité pour l'évaluation de la „Committee on conformity assessment“ in
conformité » en collaboration avec le Comité Zusammenarbeit mit dem Technischen Komitee
Technique CEN/CLC/JTC 1 « Critères CEN/CLC/JTC 1 „Kriterien für
applicables aux organismes d'évaluation de la Konformitätsbewertungsstellen“ erarbeitet,
conformité » dont le secrétariat est tenu par BSI. dessen Sekretariat von BSI gehalten wird.
La présente Norme européenne devra recevoir Diese Europäische Norm muss den Status einer
le statut de norme nationale, soit par publication nationalen Norm erhalten, entweder durch
d’un texte identique, soit par entérinement, au Veröffentlichung eines identischen Textes oder
plus tard en décembre 2020 et les normes durch Anerkennung bis Dezember 2020, und
nationales en contradiction devront être retirées etwaige entgegenstehende nationale Normen
au plus tard en décembre 2020. müssen bis Dezember 2020 zurückgezogen
werden.
L'attention est appelée sur le fait que certains Es wird auf die Möglichkeit hingewiesen, dass
des éléments du présent document peuvent faire einige Elemente dieses Dokuments
l'objet de droits de propriété intellectuelle ou de Patentrechte berühren können. CEN ist nicht
droits analogues. Le CEN ne saurait être tenu dafür verantwortlich, einige oder alle
responsable de l’identification de tels ou tels diesbezüglichen Patentrechte zu identifizieren.
brevets.
Ce document remplace l’EN ISO/IEC Dieses Dokument ersetzt EN ISO/IEC
17000:2004. 17000:2004.
Selon le règlement intérieur du CEN/CENELEC, Entsprechend der CEN-CENELEC-
les instituts de normalisation nationaux des pays Geschäftsordnung sind die nationalen
suivants sont tenus de mettre cette Norme Normungsinstitute der folgenden Länder
européenne en application: Allemagne, gehalten, diese Europäische Norm zu
Autriche, Belgique, Bulgarie, Chypre, Croatie, übernehmen: Belgien, Bulgarien, Dänemark,
Danemark, Espagne, Estonie, Finlande, France, Deutschland, die Republik Nordmazedonien,
Grèce, Hongrie, Irlande, Islande, Italie, Lettonie, Estland, Finnland, Frankreich, Griechenland,
Lituanie, Luxembourg, Malte, Norvège, Pays- Irland, Island, Italien, Kroatien, Lettland, Litauen,
Bas, Pologne, Portugal, République de Luxemburg, Malta, Niederlande, Norwegen,
Macédoine du Nord, République tchèque, Österreich, Polen, Portugal, Rumänien,
Roumanie, Royaume-Uni, Serbie, Slovaquie, Schweden, Schweiz, Serbien, Slowakei,
Slovénie, Suède, Suisse et Turquie. Slowenien, Spanien, Tschechische Republik,
Türkei, Ungarn, Vereinigtes Königreich und
Zypern.
Notice d’entérinement Anerkennungsnotiz
Le texte de l’ISO/IEC 17000:2020, Version Der Text von ISO/IEC 17000:2020 wurde von
corrigée 2020-12 a été approuvé par le CEN CEN als EN ISO/IEC 17000:2020 ohne
comme EN ISO/IEC 17000:2020 sans aucune irgendeine Abänderung genehmigt.
modification.
SIST EN ISO/IEC 17000 : 2020
VSEBINA Stran CONTENTS Page
Predgovor . 6 Foreword . 6
0 Uvod . 10 0 Introduction .10
1 Področje uporabe . 14 1 Scope .14
2 Zveze s standardi . 14 2 Normative references . 14
3 Izrazi in definicije . 14 3 Terms and definitions . 14
4 Izrazi, povezani z ugotavljanjem skladnosti 4 Terms related to conformity assessment
na splošno . 14 in general . 14
5 Izrazi, povezani z osnovnimi pojmi . 24 5 Terms related to basic concepts . 24
6 Izrazi, povezani z izbiranjem 6 Terms relating to selection and
in ugotavljanjem . 26 determination .26
7 Izrazi, povezani s pregledom, odločitvijo 7 Terms relating to review, decision
in potrditvijo . 30 and attestation . 30
8 Izrazi, povezani z nadzorovanjem . 32 8 Terms relating to surveillance . 32
9 Izrazi, povezani s trgovino in predpisi . 36 9 Terms relating to trade and regulation . 36
Dodatek A (informativni): Načela ugotavljanja Annex A (informative) Principles of conformity
skladnosti . 44 assessment . 44
Dodatek B (informativni): Sorodni izrazi, Annex B (informative) Related terms defined
opredeljeni v drugih standardih . 66 in other standards . 66
Literatura . 84 Bibliography . 84
SIST EN ISO/IEC 17000 : 2020
Sommaire Page Inhalt Seite
Avant-propos . 7 Vorwort . 7
0 Introduction .
...
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