Electronic fee collection - Charging performance - Part 1: Metrics (ISO/TS 17444-1:2017)

ISO/TS 17444-1:2017 defines metrics for the charging performance of electronic fee collection (EFC) systems in terms of the level of errors associated with charging computation.
ISO/TS 17444-1:2017 is a toolbox standard of metrics. The detailed choice of metrics depends on the application and the respective context.
ISO/TS 17444-1:2017 describes a set of metrics with appropriate definitions, principles and formulations, which together make up a reference framework for the establishment of requirements for EFC systems and their later examination of the charging performance.
The charging performance metrics defined in ISO/TS 17444-1:2017 are intended for use with any Charging Scheme, regardless of its technical underpinnings, system architecture, tariff structure, geographical coverage, or organizational model. They are defined to treat technical details that can be different among technologies and vendors or vary over time as a "black box".
They focus solely on the outcome of the charging process, i.e. the amount charged in relation to a pre-measured or theoretically correct amount, rather than intermediate variables from various components as sensors, such as positioning accuracy, signal range, or optical resolution. This approach ensures comparable results for each metric in all relevant situations.
The metrics are designed to cover the information exchanged on the Front End interface and the interoperability interfaces between Toll Service Providers, Toll Chargers and Road Users as well as on the End-to-End level.

Elektronische Gebührenerhebung - Abbuchungsdurchführung - Teil 1: Metriken (ISO/TS 17444-1:2017)

Perception du télépéage - Performance d'imputation - Partie 1: Métrique (ISO/TS 17444-1:2017)

Elektronsko pobiranje pristojbin - Uspešnost zaračunavanja - 1. del: Meritve (ISO/TS 17444-1:2017)

Ta dokument določa meritve za uspešnost zaračunavanja sistemov za elektronsko pobiranje pristojbin (EFC) na podlagi ravni napak, povezanih z izračuni zaračunavanja.
Ta dokument je osnovni standard meritev. Podrobna izbira meritev je odvisna od
uporabe in povezanega konteksta.
Ta dokument opisuje sklop meritev z ustreznimi opredelitvami, načeli in ubeseditvami, ki skupaj sestavljajo referenčni okvir za določitev zahtev za sisteme za elektronsko pobiranje pristojbin ter poznejši pregled njihove uspešnosti zaračunavanja.
Meritve uspešnosti zaračunavanja iz tega dokumenta so namenjene uporabi v zvezi s katerim koli sistemom zaračunavanja, ne glede na njegovo tehnično zasnovo, sistemsko arhitekturo, tarifno strukturo, geografsko pokritost ali organizacijski model. Določijo se za obravnavanje tehničnih podrobnosti, ki se lahko razlikujejo med tehnologijami in ponudniki ali se sčasoma spreminjajo kot »črna skrinjica«.
Osredotočajo se izključno na rezultat postopka zaračunavanja, tj. na znesek, ki se zaračuna glede na vnaprej izmerjen ali teoretično pravilen znesek, in ne na vmesne spremenljivke, ki izhajajo iz različnih sestavnih delov senzorjev, kot je položajna natančnost, doseg signala ali optična ločljivost. Ta pristop zagotavlja primerljive rezultate za vsako meritev v vseh ustreznih primerih.
Meritve so namenjene obravnavanju informacij, izmenjanih v okviru čelnega vmesnika in
vmesnikov interoperabilnosti med izvajalci storitev cestninjenja, pobiralci cestnine in uporabniki cest ter tudi na celotni ravni.
Opredeljene so meritve v zvezi z naslednjimi izmenjavami informacij:
– poročila o zaračunavanju,
– izjave o plačilu cestnine,
– podatki o obračunavanju in povezani podatki o dogodku,
– zahtevki za plačilo na ravni uporabniških računov storitve pobiranja cestnin,
– uporabniški računi,
– celotne meritve, ki ocenijo splošno delovanje postopka zaračunavanja.
Podrobnosti o utemeljitvi te izbire so navedene v točki 5.1.
Predlagane meritve so posebej namenjene zaščiti interesov udeležencev v sistemu cestninjenja, kot so izvajalci storitev cestninjenja, pobiralci cestnine in uporabniki cest. Meritve je mogoče uporabiti za opredelitev zahtev (npr. za zahteve za predloge) in ocenjevanje uspešnosti.
Ta dokument določa dve vrsti primerov, v katerih je potrebna ocena uspešnosti:
a) kadar se ocena izvaja v omejenem časovnem obdobju, na primer pri oblikovanju
zahtev in oceni sistemov za namene pridobivanja, preskušanju ustreznosti v okviru postopka začetka obratovanja ali v okviru postopka certificiranja, pri čemer se vse te vrste ocene imenujejo vrednotenje,
b) kadar je ocena potrebna v okviru stalnega nadzornega postopka v celotni življenjski dobi
sistema, da se validirajo ravni pogodbene storitve, opredeli goljufija ali okvara ali
podprejo stalni postopki vzdrževanja in izboljšave uspešnosti. Ta vrsta ocene se imenuje spremljanje.

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Publication Date
10-Oct-2017
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SLOVENSKI STANDARD
01-februar-2018
1DGRPHãþD
SIST-TS CEN ISO/TS 17444-1:2013
(OHNWURQVNRSRELUDQMHSULVWRMELQ8VSHãQRVW]DUDþXQDYDQMDGHO0HULWYH
,6276
Electronic fee collection - Charging performance - Part 1: Metrics (ISO/TS 17444-1:2017)
Elektronische Gebührenerhebung - Abbuchungsdurchführung - Teil 1: Metriken (ISO/TS
17444-1:2017)
Perception du télépéage - Performance d'imputation - Partie 1: Métrique (ISO/TS 17444-
1:2017)
Ta slovenski standard je istoveten z: CEN ISO/TS 17444-1:2017
ICS:
03.220.20 Cestni transport Road transport
35.240.60 Uporabniške rešitve IT v IT applications in transport
prometu
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

CEN ISO/TS 17444-1
TECHNICAL SPECIFICATION
SPÉCIFICATION TECHNIQUE
October 2017
TECHNISCHE SPEZIFIKATION
ICS 03.220.20; 35.240.60 Supersedes CEN ISO/TS 17444-1:2012
English Version
Electronic fee collection - Charging performance - Part 1:
Metrics (ISO/TS 17444-1:2017)
Perception du télépéage - Performance d'imputation - Elektronische Gebührenerhebung -
Partie 1: Métrique (ISO/TS 17444-1:2017) Abbuchungsdurchführung - Teil 1: Metriken (ISO/TS
17444-1:2017)
This Technical Specification (CEN/TS) was approved by CEN on 27 August 2017 for provisional application.

The period of validity of this CEN/TS is limited initially to three years. After two years the members of CEN will be requested to
submit their comments, particularly on the question whether the CEN/TS can be converted into a European Standard.

CEN members are required to announce the existence of this CEN/TS in the same way as for an EN and to make the CEN/TS
available promptly at national level in an appropriate form. It is permissible to keep conflicting national standards in force (in
parallel to the CEN/TS) until the final decision about the possible conversion of the CEN/TS into an EN is reached.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2017 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN ISO/TS 17444-1:2017 E
worldwide for CEN national Members.

Contents Page
European foreword . 3

European foreword
This document (CEN ISO/TS 17444-1:2017) has been prepared by Technical Committee ISO/TC 204
“Intelligent transport systems” in collaboration with Technical Committee CEN/TC 278 “Intelligent
transport systems” the secretariat of which is held by NEN.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
This document supersedes CEN ISO/TS 17444-1:2012.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to announce this Technical Specification: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia,
France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,
Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and the United Kingdom.
Endorsement notice
The text of ISO/TS 17444-1:2017 has been approved by CEN as CEN ISO/TS 17444-1:2017 without any
modification.
TECHNICAL ISO/TS
SPECIFICATION 17444-1
Second edition
2017-09
Electronic fee collection — Charging
performance —
Part 1:
Metrics
Perception du télépéage — Performance d'imputation —
Partie 1: Métrique
Reference number
ISO/TS 17444-1:2017(E)
©
ISO 2017
ISO/TS 17444-1:2017(E)
© ISO 2017, Published in Switzerland
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form
or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior
written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of
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ii © ISO 2017 – All rights reserved

ISO/TS 17444-1:2017(E)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 2
3 Terms and definitions . 3
4 Abbreviated terms . 6
5 Definition of charging performance metrics . 7
5.1 General . 7
5.2 Metric Identification.10
5.3 End-to-End Metrics .11
5.4 User Account Metrics .11
5.5 Payment Claim Metrics .12
5.6 Billing Details Metrics .13
5.7 Toll Declaration Metrics .15
5.7.1 General.15
5.7.2 Metrics relevant for all schemes .16
5.7.3 Metrics only applicable to discrete schemes .16
5.7.4 Metrics applicable to continuous schemes .17
5.8 Charge Report Metrics .18
5.8.1 General.18
5.8.2 Metrics relevant for all schemes .18
5.8.3 Metrics only applicable to discrete schemes .19
5.8.4 Metrics applicable to continuous schemes .20
Annex A (informative) Defining Performance Requirements .21
Bibliography .25
ISO/TS 17444-1:2017(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www.iso.org/patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation on the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO's adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT), see the following
URL: www.iso.org/iso/foreword.html.
This document was prepared by Technical Committee ISO/TC 204, Intelligent transport systems.
This second edition cancels and replaces the first edition (ISO/TS 17444-1:2012), which has been
revised with the following changes:
— editorial and formal corrections, as well as changes, to improve readability;
— updated terminology.
A list of all parts in the ISO/TS 17444 series can be found on the ISO website.
iv © ISO 2017 – All rights reserved

ISO/TS 17444-1:2017(E)
Introduction
Electronic tolling systems are complex distributed systems involving mission-critical technology
such as dedicated short-range communication (DSRC) and global navigation satellite systems (GNSS)
both subject to a certain random behaviour that may affect the computation of the charges. Thus, in
order to protect the interests of the different involved stakeholders, in particular Service Users and
Toll Chargers, it is essential to define metrics that measure the performance of the system as far as
computation of charges is concerned and ensure that the potential resulting errors in terms of size and
probability are acceptable. These metrics will be an essential tool when establishing requirements for
the systems and also for examination of the system capabilities both during acceptance and during the
operational life of the system.
In addition, in order to ensure the interoperability of different systems, it will be necessary to agree on
common metrics to be used and on the actual values that define the required acceptable performances.
Although this is not covered in this document, it is covered in ISO/TS 17444-2.
Toll schemes take on various forms as identified in ISO 17575 (all parts) and ISO 14906. In order to
create a uniform performance metric specification, toll schemes are grouped into two classes, based
on the character of their primary charging variable: Charging based on discrete events (charges when
a vehicle crosses or stands within a certain zone), and those based on a continuous measurement
(duration or distance).
The following are examples of discrete (event-based) toll schemes.
— Single object charging: a road section, bypass,
...

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