Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 3: Competence requirements for auditing and certification of quality management systems (ISO/IEC 17021-3:2017)

This document specifies additional competence requirements for personnel involved in the audit
and certification process for quality management systems (QMS) and complements the existing
requirements of ISO/IEC 17021-1.
NOTE This document is applicable for auditing and certification of a QMS based on ISO 9001. It can also be
used for other QMS applications.

Konformitätsbewertung - Anforderungen an Stellen, die Managementsysteme auditieren und zertifizieren - Teil 3: Anforderungen an die Kompetenz für die Auditierung und Zertifizierung von Qualitätsmanagementsystemen (ISO/IEC 17021-3:2017)

Évaluation de la conformité - Exigences pour les organismes procédant à l'audit et à la certification des systèmes de management - Partie 3: Exigences de compétence pour l'audit et la certification des systèmes de management de la qualité (ISO/IEC 17021-3:2017)

Ugotavljanje skladnosti - Zahteve za organe, ki presojajo in certificirajo sisteme vodenja - 3. del: Zahteve za usposobljenost za presojanje in certificiranje sistemov vodenja kakovosti (ISO/IEC 17021-3:2017)

Ta dokument določa dodatne zahteve za usposobljenost osebja, vključenega v postopek presojanja in certificiranja sistemov vodenja kakovosti (QMS), in dopolnjuje obstoječe zahteve iz standarda ISO/IEC 17021-1.
OPOMBA: Ta dokument se uporablja za presojanje in certificiranje sistema vodenja kakovosti na podlagi standarda ISO 9001. Primeren je tudi za druge vrste uporabe sistema vodenja kakovosti.

General Information

Status
Published
Publication Date
11-Dec-2018
Current Stage
6060 - Definitive text made available (DAV) - Publishing
Due Date
12-Dec-2018
Completion Date
12-Dec-2018

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SLOVENSKI STANDARD
SIST EN ISO/IEC 17021-3:2019
01-marec-2019
1DGRPHãþD
SIST-TS CEN/CLC ISO/IEC/TS 17021-3:2016

Ugotavljanje skladnosti - Zahteve za organe, ki presojajo in certificirajo sisteme

vodenja - 3. del: Zahteve za usposobljenost za presojanje in certificiranje sistemov

vodenja kakovosti (ISO/IEC 17021-3:2017)

Conformity assessment - Requirements for bodies providing audit and certification of

management systems - Part 3: Competence requirements for auditing and certification of

quality management systems (ISO/IEC 17021-3:2017)

Konformitätsbewertung - Anforderungen an Stellen, die Managementsysteme auditieren

und zertifizieren - Teil 3: Anforderungen an die Kompetenz für die Auditierung und

Zertifizierung von Qualitätsmanagementsystemen (ISO/IEC 17021-3:2017)

Évaluation de la conformité - Exigences pour les organismes procédant à l'audit et à la

certification des systèmes de management - Partie 3: Exigences de compétence pour

l'audit et la certification des systèmes de management de la qualité (ISO/IEC 17021-

3:2017)
Ta slovenski standard je istoveten z: EN ISO/IEC 17021-3:2018
ICS:
03.100.70 Sistemi vodenja Management systems
03.120.20 Certificiranje proizvodov in Product and company
podjetij. Ugotavljanje certification. Conformity
skladnosti assessment
SIST EN ISO/IEC 17021-3:2019 en,fr,de

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST EN ISO/IEC 17021-3:2019
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SIST EN ISO/IEC 17021-3:2019
EUROPEAN STANDARD EN ISO/IEC 17021-3
NORME EUROPÉENNE
EUROPÄISCHE NORM
December 2018
ICS 03.120.20
Supersedes CEN/CLC ISO/IEC/TS 17021-3:2016
English version
Conformity assessment - Requirements for bodies
providing audit and certification of management systems -
Part 3: Competence requirements for auditing and
certification of quality management systems (ISO/IEC
17021-3:2017)

Évaluation de la conformité - Exigences pour les Konformitätsbewertung - Anforderungen an Stellen,

organismes procédant à l'audit et à la certification des die Managementsysteme auditieren und zertifizieren -

systèmes de management - Partie 3: Exigences de Teil 3: Anforderungen an die Kompetenz für die

compétence pour l'audit et la certification des Auditierung und Zertifizierung von

systèmes de management de la qualité (ISO/IEC Qualitätsmanagementsystemen (ISO/IEC 17021-

17021-3:2017) 3:2017)
This European Standard was approved by CEN on 26 November 2018.

CEN and CENELEC members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for

giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical

references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to

any CEN and CENELEC member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by

translation under the responsibility of a CEN and CENELEC member into its own language and notified to the CEN-CENELEC

Management Centre has the same status as the official versions.

CEN and CENELEC members are the national standards bodies and national electrotechnical committees of Austria, Belgium,

Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany,

Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania,

Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom.

CEN-CENELEC Management Centre:
Rue de la Science 23, B-1040 Brussels

© 2018 CEN/CENELEC All rights of exploitation in any form and by any means Ref. No. EN ISO/IEC 17021-3:2018 E

reserved worldwide for CEN national Members and for
CENELEC Members.
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SIST EN ISO/IEC 17021-3:2019
EN ISO/IEC 17021-3:2018 (E)
Contents Page

European foreword ....................................................................................................................................................... 3

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SIST EN ISO/IEC 17021-3:2019
EN ISO/IEC 17021-3:2018 (E)
European foreword

The text of ISO/IEC 17021-3:2017 has been prepared by Technical Committee ISO/CASCO "Committee

on conformity assessment” of the International Organization for Standardization (ISO) and has been

taken over as EN ISO/IEC 17021-3:2018 by Technical Committee CEN/CLC/JTC 1 “Criteria for

conformity assessment bodies” the secretariat of which is held by BSI.

This European Standard shall be given the status of a national standard, either by publication of an

identical text or by endorsement, at the latest by June 2019, and conflicting national standards shall be

withdrawn at the latest by June 2019.

Attention is drawn to the possibility that some of the elements of this document may be the subject of

patent rights. CEN shall not be held responsible for identifying any or all such patent rights.

This document supersedes CEN/CLC ISO/IEC/TS 17021-3:2016.

According to the CEN-CENELEC Internal Regulations, the national standards organizations of the

following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,

Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia,

France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,

Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,

Turkey and the United Kingdom.
Endorsement notice

The text of ISO/IEC 17021-3:2017 has been approved by CEN as EN ISO/IEC 17021-3:2018 without any

modification.
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SIST EN ISO/IEC 17021-3:2019
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SIST EN ISO/IEC 17021-3:2019
INTERNATIONAL ISO/IEC
STANDARD 17021-3
First edition
2017-03
Conformity assessment —
Requirements for bodies providing
audit and certification of management
systems —
Part 3:
Competence requirements for
auditing and certification of quality
management systems
Évaluation de la conformité — Exigences pour les organismes
procédant à l’audit et à la certification des systèmes de
management —
Partie 3: Exigences de compétence pour l’audit et la certification des
systèmes de management de la qualité
Reference number
ISO/IEC 17021-3:2017(E)
ISO/IEC 2017
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SIST EN ISO/IEC 17021-3:2019
ISO/IEC 17021-3:2017(E)
COPYRIGHT PROTECTED DOCUMENT
© ISO/IEC 2017, Published in Switzerland

All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form

or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior

written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of

the requester.
ISO copyright office
Ch. de Blandonnet 8 • CP 401
CH-1214 Vernier, Geneva, Switzerland
Tel. +41 22 749 01 11
Fax +41 22 749 09 47
copyright@iso.org
www.iso.org
ii © ISO/IEC 2017 – All rights reserved
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SIST EN ISO/IEC 17021-3:2019
ISO/IEC 17021-3:2017(E)
Contents Page

Foreword ........................................................................................................................................................................................................................................iv

Introduction ..................................................................................................................................................................................................................................v

1 Scope ................................................................................................................................................................................................................................. 1

2 Normative references ...................................................................................................................................................................................... 1

3 Terms and definitions ..................................................................................................................................................................................... 1

4 Generic competence requirements ................................................................................................................................................... 1

5 Competence requirements for QMS auditors and audit teams ............................................................................ 2

5.1 General ........................................................................................................................................................................................................... 2

5.2 Fundamental concepts and quality management principles .......................................................................... 2

5.3 Context of the organization .......................................................................................................................................................... 2

5.4 Client products, services, processes and organization ......................................................................................... 2

6 Competence requirements for other personnel .................................................................................................................. 3

6.1 General ........................................................................................................................................................................................................... 3

6.2 Competence of personnel reviewing audit reports and making certification decisions......... 3

Annex A (informative) Knowledge for QMS auditing and certification ............................................................................ 4

Bibliography ................................................................................................................................................................................................................................ 5

© ISO/IEC 2017 – All rights reserved iii
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SIST EN ISO/IEC 17021-3:2019
ISO/IEC 17021-3:2017(E)
Foreword

ISO (the International Organization for Standardization) and IEC (the International Electrotechnical

Commission) form the specialized system for worldwide standardization. National bodies that are

members of ISO or IEC participate in the development of International Standards through technical

committees established by the respective organization to deal with particular fields of technical

activity. ISO and IEC technical committees collaborate in fields of mutual interest. Other international

organizations, governmental and non-governmental, in liaison with ISO and IEC, also take part in the

work. In the field of conformity assessment, ISO and IEC develop joint ISO/IEC documents under the

management of the ISO Com
...

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