CEN/CLC ISO/IEC/TS 17021-3:2016
(Main)Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 3: Competence requirements for auditing and certification of quality management systems (ISO/IEC/TS 17021-3:2013)
Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 3: Competence requirements for auditing and certification of quality management systems (ISO/IEC/TS 17021-3:2013)
This Technical Specification complements the existing requirements of ISO/IEC 17021. It includes specific
competence requirements for personnel involved in the certification process for quality management
systems (QMS).
NOTE This Technical Specification is applicable for auditing and certification of a QMS based on ISO 9001. It
can also be used for other QMS applications.
Konformitätsbewertung - Anforderungen an Stellen, die Managementsysteme auditieren und zertifizieren - Teil 3: Anforderungen an die Kompetenz für die Auditierung und Zertifizierung von Qualitätsmanagementsystemen (ISO/IEC/TS 17021-3:2013)
Évaluation de la conformité - Exigences pour les organismes procédant à l'audit et à la certification des systèmes de management - Partie 3: Exigences de compétence pour l'audit et la certification des systèmes de management de la qualité (ISO/IEC/TS 17021-3:2013)
Ugotavljanje skladnosti - Zahteve za organe, ki presojajo in certificirajo sisteme vodenja - 3. del: Zahteve za usposobljenost za presojanje in certificiranje sistemov vodenja kakovosti (ISO/IEC/TS 17021-3:2013)
Ta tehnična specifikacija dopolnjuje obstoječe zahteve iz standarda ISO/IEC 17021. Vključuje posebne zahteve za usposobljenost osebja, vključenega v postopek certificiranja sistemov vodenja kakovosti (QMS).
OPOMBA: Ta tehnična specifikacija se uporablja za presojanje in certificiranje sistema vodenja kakovosti na podlagi standarda ISO 9001. Primerna je tudi za druge vrste uporabe sistema vodenja kakovosti.
General Information
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Standards Content (Sample)
SLOVENSKI STANDARD
01-oktober-2016
1DGRPHãþD
SIST-TS ISO/IEC TS 17021-3:2013
Ugotavljanje skladnosti - Zahteve za organe, ki presojajo in certificirajo sisteme
vodenja - 3. del: Zahteve za usposobljenost za presojanje in certificiranje sistemov
vodenja kakovosti (ISO/IEC/TS 17021-3:2013)
Conformity assessment - Requirements for bodies providing audit and certification of
management systems - Part 3: Competence requirements for auditing and certification of
quality management systems (ISO/IEC/TS 17021-3:2013)
Konformitätsbewertung - Anforderungen an Stellen, die Managementsysteme auditieren
und zertifizieren - Teil 3: Anforderungen an die Kompetenz für die Auditierung und
Zertifizierung von Qualitätsmanagementsystemen (ISO/IEC/TS 17021-3:2013)
Évaluation de la conformité - Exigences pour les organismes procédant à l'audit et à la
certification des systèmes de management - Partie 3: Exigences de compétence pour
l'audit et la certification des systèmes de management de la qualité (ISO/IEC/TS 17021-
3:2013)
Ta slovenski standard je istoveten z: CEN/CLC ISO/IEC/TS 17021-3:2016
ICS:
03.100.70 Sistemi vodenja Management systems
03.120.20 Certificiranje proizvodov in Product and company
podjetij. Ugotavljanje certification. Conformity
skladnosti assessment
SIST-TS CEN/CLC ISO/IEC/TS 17021- en,fr,de
3:2016
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
TECHNICAL SPECIFICATION CEN/CLC ISO/IEC/TS
17021-3
SPÉCIFICATION TECHNIQUE
TECHNISCHE SPEZIFIKATION
August 2016
ICS 03.120.20
English version
Conformity assessment - Requirements for bodies
providing audit and certification of management systems -
Part 3: Competence requirements for auditing and
certification of quality management systems (ISO/IEC/TS
17021-3:2013)
Évaluation de la conformité - Exigences pour les Konformitätsbewertung - Anforderungen an Stellen,
organismes procédant à l'audit et à la certification des die Managementsysteme auditieren und zertifizieren -
systèmes de management - Partie 3: Exigences de Teil 3: Anforderungen an die Kompetenz für die
compétence pour l'audit et la certification des Auditierung und Zertifizierung von
systèmes de management de la qualité (ISO/IEC/TS Qualitätsmanagementsystemen (ISO/IEC/TS 17021-
17021-3:2013) 3:2013)
This Technical Specification (TS) was approved by CEN on 24 July 2016 for provisional application.
The period of validity of this TS is limited initially to three years. After two years the members of CEN and CENELEC will be
requested to submit their comments, particularly on the question whether the TS can be converted into a European Standard.
CEN and CENELEC members are required to announce the existence of this TS in the same way as for an EN and to make the TS
available promptly at national level in an appropriate form. It is permissible to keep conflicting national standards in force (in
parallel to the TS) until the final decision about the possible conversion of the TS into an EN is reached.
CEN and CENELEC members are the national standards bodies and national electrotechnical committees of Austria, Belgium,
Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany,
Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania,
Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom.
CEN-CENELEC Management Centre:
Avenue Marnix 17, B-1000 Brussels
© 2016 CEN/CENELEC All rights of exploitation in any form and by any means Ref. No. CEN/CLC ISO/IEC/TS 17021-3:2016 E
reserved worldwide for CEN national Members and for
CENELEC Members.
Contents Page
European foreword . 3
European foreword
The text of ISO/IEC/TS 17021-3:2013 has been prepared by Technical Committee ISO/CASCO
"Committee on conformity assessment” of the International Organization for Standardization (ISO) and
the International Electrotechnical Commission (IEC) and has been taken over as CEN/CLC
ISO/IEC/TS 17021-3:2016 by Technical Committee CEN-CENELEC/TC 1 “Criteria for conformity
assessment bodies” the secretariat of which is held by BSI.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent
rights.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to announce this Technical Specification: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia,
France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,
Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and the United Kingdom.
Endorsement notice
The text of ISO/IEC/TS 17021-3:2013 has been approved by CEN as CEN/CLC
ISO/IEC/TS 17021-3:2016 without any modification.
TECHNICAL ISO/IEC
SPECIFICATION TS
17021-3
First edition
2013-05-01
Conformity assessment —
Requirements for bodies
providing audit and certification of
management systems —
Part 3:
Competence requirements for
auditing and certification of quality
management systems
Évaluation de la conformité — Exigences pour les organismes
procédant à l’audit et à la certification des systèmes de management —
Partie 3: Exigences de compétence pour l’audit et la certification des
systèmes de management de la qualité
Reference number
ISO/IEC TS 17021-3:2013(E)
©
ISO 2013
ISO/IEC TS 17021-3:2013(E)
© ISO 2013
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form
or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior
written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of
the requester.
ISO copyright office
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Tel. + 41 22 749 01 11
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Published in Switzerland
ii © ISO 2013 – All rights reserved
ISO/IEC TS 17021-3:2013(E)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Generic competence requirements . 1
5 Competence requirements for QMS auditors . 2
5.1 General . 2
5.2 Quality management terminology, principles, practices and techniques . 2
5.3 Quality management system standards and normative documents . 2
5.4 Business management practices . 3
5.5 Client business sector . 3
5.6 Client products, processes and organization . 3
6 Competence requirements for other personnel . 3
6.1 General . 3
6.2 Competence of personnel conducting the application review to determine the audit team
competence required, to select the audit team members and to determine the audit time 4
6.3 Competence of personnel reviewing audit reports and making certification decisions. 4
Annex A (informative) Knowledge for QMS auditing and certification . 5
Bibliography . 6
ISO/IEC TS 17021-3:2013(E)
Foreword
ISO (the International Organization for Standardization) and IEC (the International Electrotechnical
Commission) form the specialized system for worldwide standardization. National bodies that are
members of ISO or IEC participate in the development of International Standards through technical
committees established by the respective organization to deal with particular fields of technical
activity. ISO and IEC technical committees collaborate in fields of mutual interest. Other international
organizations, governmental and non-governmental, in liaison with ISO and IEC, also take part in the
work. In the field of conformity assessment, the ISO Committee on conformity assessment (CASCO) is
responsible for the development of International Standards and Guides.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
Draft International Standards adopted by the technical committees are circulated to the member bodies
for voting. Publication as an International Standard requires approval by at least 75 % of the member
bodies casting a vote.
In other circumstances, particularly when there is an urgent market requirement for such documents, a
technical committee may decide to publish other types of document:
— an ISO/IEC Publicly Available Specification (ISO/IEC PAS) represents an agreement between
technical experts in an ISO working group and is accepted for publication if it is approved by more
than 50 % of the members of the parent committee casting a vote;
— an ISO/IEC Technical Specification (ISO/IEC TS) represents an agreement between the members of
a technical committee and is accepted for publication if it is approved by 2/3 of the members of the
committee casting a vote.
An ISO/PAS or ISO/TS is reviewed after three years in order to decide whether it will be confirmed for
a further three years, revised to become an International Standard, or withdrawn. If the ISO/PAS or
ISO/TS is confirmed, it is reviewed again after a further three years, at which time it must either be
transformed into an International Standard or be withdrawn.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights.
ISO/IEC/TS 17021-3 was prepared by Technical Committee ISO/TC 176, Quality management and
quality assurance, Subcommittee SC 3, Supporting technologies, and the ISO Committee on conformity
assessment (CASCO).
It was circulated for voting to the national bodies of both ISO and IEC, and was approved by both
organizations.
ISO/IEC 17021 consists of the following parts, under the general title Conformity assessment —
Requirements for bodies providing audit and certification of management systems:
— Part 2: Competence requirements for auditing and certification of environmental management systems
[Technical Specification]
— Part 3: Competence requirements for auditing and certification of quality management systems
[Technical Specification]
The following parts are under preparation:
— Part 4: Competence requirements for auditing and certification of event sustainability management
[Technical Specification]
— Part 5: Competence requirements for auditing and certification of asset management systems [Technical
Specification]
The next revision of ISO/IEC 17021:2011 will reflect the different parts and will become ISO/IEC 17021-1.
iv © ISO 2013 – All rights reserved
ISO/IEC TS 17021-3:2013(E)
Introduction
This Technical Specification complements ISO/IEC 17021. In particular, it clarifies the requi
...
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