EN 301549:2015
(Main)Accessibility requirements suitable for public procurement of ICT products and services in Europe
Accessibility requirements suitable for public procurement of ICT products and services in Europe
The present document specifies the functional accessibility requirements applicable to ICT products and services, together with a description of the test procedures and evaluation methodology for each accessibility requirement in a form that is suitable for use in public procurement within Europe. The present document might be useful for other purposes such as procurement in the private sector. The present document is intended to be used as the basis for an accessible ICT procurement toolkit. The present document will primarily be useful for public procurers to identify the requirements for their purchases, and also for manufacturers to employ it within their design, build and quality control procedures. The present document contains the necessary functional requirements and provides a reference document such that if procedures are followed by different actors, the results of testing are similar and the interpretation of those results is clear. The test descriptions and evaluation methodology included in the present document are elaborated to a level of detail compliant with ISO/IEC 17007:2009 [i.14], so that conformance testing can give conclusive results. The inherent nature of certain situations makes it impossible to make reliable and definitive statements that accessibility requirements have been met. In those situations therefore, the requirements in the present document are not applicable: - when the product is in a failure, repair or maintenance state where the ordinary set of input or output functions are not available; - during those parts of start-up, shutdown, and other state transitions that can be completed without user interaction. NOTE 1: Even in the above situations, it is best practice to apply requirements in the present document wherever it is feasible and safe to do so. NOTE 2: Compliance issues are covered in normative clause C.1.
Barrierefreiheitsanforderungen, geeignet für die öffentliche Beschaffung von IKT-Produkten und -Dienstleistungen in Europa
Exigences d'accessibilité applicables aux marchés publics pour les produits et services ICT en Europe
Zahteve za dostopnost pri javnem naročanju izdelkov in storitev IKT v Evropi
Ta dokument določa zahteve za funkcijsko dostopnost proizvodov in storitev IKT, vključno z opisom preskusnih postopkov in metodologije ocenjevanja, za vsako zahtevo za dostopnost v obliki, ki bi se lahko uporabila pri javnem naročanju znotraj Evrope. Ta dokument je morda uporaben tudi za druge namene, kot je naročanje v zasebnem sektorju.
Ta dokument je predviden kot podlaga za orodje za dostopno naročanje IKT. Ta dokument bo zlasti uporaben za javne naročnike pri prepoznavanju zahtev svojih nakupov in tudi za proizvajalce za vključevanje v zasnovne postopke, proizvodne postopke in postopke kontrole kakovosti.
Ta dokument vsebuje potrebne funkcijske zahteve in predstavlja referenčni dokument, tako da so rezultati testiranja podobni in je razlaga teh rezultatov jasna, tudi če postopke spremljajo različni akterji.
Opisi testov in metodologija ocenjevanja, ki so vključeni v trenutnem dokumentu, so opredeljeni na nivoju podrobne skladnosti s standardom ISO/IEC 17007:2009 [i.14], zato da preizkušanje skladnosti zagotovi prepričljive rezultate.
Zaradi značilnosti nekaterih situacij ni mogoče podati zanesljivih in dokončnih izjav, da so zahteve za dostopnost izpolnjene. Zato se v takih situacijah zahteve v trenutnem dokumentu ne uporabljajo:
– če je izdelek okvarjen, v popravilu ali se na njem izvaja vzdrževanje, kar pomeni, da običajni nabor vhodnih ali izhodnih funkcij ni na voljo;
– med zagonom sistema, zaustavitvijo sistema in med drugimi prehodnimi stanji, ki se lahko izvedejo brez pomoči uporabnika.
OPOMBA 1: Tudi v že omenjenih primerih je najbolje, da zahteve v trenutnem dokumentu upoštevamo, kadar je to mogoče in varno.
OPOMBA 2: Skladnost je navedena v normativni točki C.1.
General Information
Standards Content (Sample)
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Barrierefreiheitsanforderungen, geeignet für die öffentliche Beschaffung von IKT-Produkten und -Dienstleistungen in EuropaAccessibility requirements suitable for public procurement of ICT products and services in Europe33.030Telekomunikacijske uporabniške rešitveTelecommunication services. ApplicationsICS:Ta slovenski standard je istoveten z:EN 301549:2015SIST EN 301549:2015en01-september-2015SIST EN 301549:2015SLOVENSKI
STANDARD
EN 301 549 V1.1.2 (2015-04) EUROPEAN STANDARD Accessibility requirements suitable for public procurement of ICT products and services in Europe
EN 301 549 V1.1.2 (2015-04) ETSI 2
Reference REN/HF-00160 Keywords accessibility, HF, ICT, procurement
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© European Telecommunications Standards Institute 2015. © Comité Européen de Normalisation 2015. © Comité Européen de Normalisation Electrotechnique 2015. All rights reserved.
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EN 301 549 V1.1.2 (2015-04) ETSI 3
Contents Contents . 3 Intellectual Property Rights . 15 Foreword. 15 Modal verbs terminology . 15 Introduction . 15 1 Scope . 16 2 References . 16 2.1 Normative references . 16 2.2 Informative references . 17 3 Definitions and abbreviations . 18 3.1 Definitions . 18 3.2 Abbreviations . 21 4 Functional performance . 21 4.1 Meeting functional performance statements . 21 4.2 Functional performance statements . 22 4.2.1 Usage without vision . 22 4.2.2 Usage with limited vision . 22 4.2.3 Usage without perception of colour . 22 4.2.4 Usage without hearing . 22 4.2.5 Usage with limited hearing . 22 4.2.6 Usage without vocal capability . 22 4.2.7 Usage with limited manipulation or strength . 23 4.2.8 Usage with limited reach . 23 4.2.9 Minimize photosensitive seizure triggers . 23 4.2.10 Usage with limited cognition . 23 4.2.11 Privacy . 23 5 Generic requirements . 23 5.1 Closed functionality . 23 5.1.1 Introduction (Informative) . 23 5.1.2 General . 24 5.1.2.1 Closed functionality . 24 5.1.2.2 Assistive technology . 24 5.1.3 Non-visual access . 24 5.1.3.1 General . 24 5.1.3.2 Auditory output delivery including speech . 24 5.1.3.3 Auditory output correlation . 24 5.1.3.4 Speech output user control . 25 5.1.3.5 Speech output automatic interruption . 25 5.1.3.6 Speech output for non-text content . 25 5.1.3.7 Speech output for video information . 25 5.1.3.8 Masked entry . 25 5.1.3.9 Private access to personal data . 25 5.1.3.10 Non-interfering audio output . 26 5.1.3.11 Private listening volume . 26 5.1.3.12 Speaker volume . 26 5.1.3.13 Volume reset . 26 5.1.3.14 Spoken languages . 26 5.1.3.15 Non-visual error identification . 26 5.1.3.16 Receipts, tickets, and transactional outputs . 26 5.1.4 Functionality closed to text enlargement . 26 5.1.5 Visual output for auditory information. 27 5.1.6 Operation without keyboard interface . 27 5.1.6.1 Closed functionality . 27 SIST EN 301549:2015
EN 301 549 V1.1.2 (2015-04) ETSI 4
5.1.6.2 Input focus . 27 5.2 Activation of accessibility features . 27 5.3 Biometrics . 27 5.4 Preservation of accessibility information during conversion . 27 5.5 Operable parts . 27 5.5.1 Means of operation . 27 5.5.2 Operable parts discernibility . 28 5.6 Locking or toggle controls . 28 5.6.1 Tactile or auditory status . 28 5.6.2 Visual status . 28 5.7 Key repeat . 28 5.8 Double-strike key acceptance . 28 5.9 Simultaneous user actions . 28 6 ICT with two-way voice communication . 28 6.1 Audio bandwidth for speech (informative recommendation) . 28 6.2 Real-time text (RTT) functionality . 29 6.2.1 RTT provision . 29 6.2.1.1 RTT communication . 29 6.2.1.2 Concurrent voice and text . 29 6.2.2 Display of Real-time Text . 29 6.2.2.1 Visually distinguishable display . 29 6.2.2.2 Programmatically determinable send and receive direction . 29 6.2.3 Interoperability . 29 6.2.4 Real-time text responsiveness .
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